Endeavor Health Services

What Endeavor Health Services does

Endeavor Health Services is a private, not-for-profit behavioral health organization headquartered in Cheektowaga, New York, originally incorporated in December 1972 as Mid-Erie Mental Health Services, Inc. and rebranded to its current name in 2017. The organization is one of only 13 Certified Community Behavioral Health Clinics (CCBHCs) in New York State and serves five Western New York counties (Erie, Niagara, Orleans, Genesee, and Monroe) through approximately 240+ staff and 35 licensed programs spanning adult mental health, child and adolescent mental health, alcohol and substance use disorder treatment, crisis intervention, psychiatric services, medication management, mental health awareness training, Safe Options Support for individuals experiencing homelessness, the EAST Haven walk-in crisis center, the Clubhouse psychosocial program, and the Behavioral Health Team Co-Responder Model embedded in five area police departments.

Name

Endeavor Health Services

Legal name

Endeavor Health Services

Website

https://ehsny.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

Endeavor Health Services is a private, not-for-profit Certified Community Behavioral Health Clinic serving Western New York since 1972, operating 35 programs across 11 locations that deliver integrated mental health, substance use, crisis, and law enforcement co-response services.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Patient Advocacy, Navigation & Access to Care (BPAGACAH)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Community mental health
• Crisis intervention services

Headquarters

HQ city

Ny Tolstrup

HQ country

Denmark

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Client Service Fees: Behavioral health counseling and treatment services billed to insurance including Medicaid and Medicare, with discounted/sliding fee schedule for those who qualify based on family size and income.
2. Government Grants: SAMHSA grants including two-year $3.5 million CCBHC expansion grant received in 2021. Mental Health Awareness Training grant from SAMHSA supporting community training programs.
3. Donations and Foundation Support: Tax-deductible donations to Endeavor Foundation, Inc. (501(c)(3) nonprofit). Annual Breakfast and Baskets fundraising event supports new building construction and services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Endeavor Health Services is a private, not-for-profit behavioral health organization that delivers a wide array of mental health and substance use treatment services. As one of only 13 Certified Community Behavioral Health Clinics (CCBHC) in New York State, it offers integrated, evidence-based care for adults, children, and adolescents across outpatient clinics, telehealth, school-based programs, and crisis services in Western New York.

Product overview

Endeavor Health Services is a private, not-for-profit behavioral health organization serving Western New York since 1972. The organization operates as one of 13 Certified Community Behavioral Health Clinics (CCBHC) in New York State. Its integrated service portfolio includes crisis resources, adult and child mental health services, alcohol and substance use disorder treatment, Mental Health Awareness Training, and specialized programs such as Safe Options Support (SOS) for homelessness, EAST Haven for walk-in crisis de-escalation, Clubhouse for psychosocial rehabilitation, and Behavioral Health Team co-response partnerships with law enforcement. Services are delivered through outpatient clinics, telehealth, school-based programs, and community-based settings, with a focus on integrated, person-centered care.

Differentiator

Problem solved

Functional benefit

Brands

• EAST Haven: Walk-in crisis de-escalation center and social setting for people to learn skills and build community, offering services at 586 Genesee Street, Buffalo, NY
• CCBHC Services
• HOPE Center

Products and services

• Crisis Resources 24/7 crisis helpline and emergency mental health and addiction resources for individuals in Western New York, including suicide prevention support.
• CCBHC Services (Certified Community Behavioral Health Clinic) Certified Community Behavioral Health Clinic services including Targeted Case Management, Psychosocial Rehabilitation, and Family and Adult Peer Support Services for individuals with complex behavioral health needs.
• Adult Mental Health Services Comprehensive adult mental health services including outpatient clinic, Personalized Recovery Oriented Services (PROS), forensic services, psychiatry, medication management, ACT Evolve Team, health monitoring, Clubhouse program, and Behavioral Health Team co-response.
• Child Mental Health Services Mental health services for children and adolescents including counseling, psychiatric evaluation, medication management, school-based mental health program, and family peer support services.
• Mental Health Awareness Training Free evidence-based community training programs including Mental Health First Aid (MHFA) and Question, Persuade, Refer (QPR) suicide prevention for community members, employers, first responders, and educators.
• Alcohol and Substance Use Disorder Services Substance use treatment services including Adolescent Chemical Dependency Program, Medication Assisted Treatment (MAT) for adolescents and young adults, and intensive outpatient services.
• Safe Options Support (SOS) Program addressing homelessness through Critical Time Intervention-based case management, providing linkages to services for individuals experiencing street homelessness or in temporary shelters.
• EAST Haven Umbrella of services including The Clubhouse at EAST Haven (social setting for skill-building) and The Walk-In Center (drop-in crisis de-escalation center).
• Clubhouse Program Program improving participants' quality of life through skill-building groups, peer support, and psychoeducation for managing mental illness and everyday stressors.
• Behavioral Health Team (BHT) Co-responder model embedding licensed behavioral health clinicians in police departments to provide crisis de-escalation, screening, assessment, and linkage to care.
• Telehealth Services Virtual behavioral health appointments and telepsychiatry services enabling remote access to mental health and substance use treatment.

Quantifiable outcome

• 77% diversion rate from unnecessary psychiatric emergency transport at West Seneca Police Department
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Horizon Health AlliancecoreStrategic or Co-development Partner · 14 November 2022Horizon Health Alliance brings together corporate affiliates including Endeavor Health Services as the inaugural affiliate. The alliance creates a coordinated network of behavioral healthcare services across Western NY with Endeavor operating independently while collaborating in Data Analytics, Training, DEIB Strategies, and Marketing.
• Horizon Health ServicescoreStrategic or Co-development Partner · 14 November 2022Joint podcast production covering mental health topics including vaping, adolescent mental health stigma, therapy benefits, and behavioral health career discussions. Strategic partnership under Horizon Health Alliance.
• UPward Design for LifeminorStrategic or Co-development PartnerPartnership with UPward Design for Life - an organization furnishing homes and transforming lives for those in need. Their mission is to restore hope by transforming empty spaces into homes.
• Cheektowaga Police DepartmentcoreStrategic or Co-development PartnerBehavioral Health Team (BHT) Co-Responder Model embedding licensed behavioral health clinicians in police department. Provides crisis de-escalation, higher level of care intervention, post-crisis follow up and linkages to care.
• Buffalo Police DepartmentcoreStrategic or Co-development PartnerBehavioral Health Team with 6 officers, 2 lieutenants and 3 Endeavor clinicians. Buffalo Police receives 7,000-8,000 mental health calls per year. Team provides immediate screening, assessment, de-escalation and diversion.
• Town of Tonawanda Police DepartmentcoreStrategic or Co-development PartnerPartnership for co-response model with behavioral health team embedded in police department for mental health crisis response.
• West Seneca Police DepartmentcoreStrategic or Co-development PartnerCo-Responder Model achieving 77% diversion rate from unnecessary psychiatric emergency transport. BHT counselor accompanied officers to over 300 calls with 60% of individuals able to remain in their homes.
• Transit Authority Police DepartmentminorStrategic or Co-development PartnerBehavioral Health Team partnership providing crisis response services.
• Blasdell/Town/Village of Hamburg PoliceminorStrategic or Co-development PartnerBehavioral Health Team partnership for crisis intervention services.
• Care Medical / Dr. Raul VazquezminorStrategic or Co-development PartnerPartner organization in mental health awareness discussions and care coordination, including joint media appearance on WGRZ Channel 2 News.
• CINQCAREminorStrategic or Co-development PartnerCommunity partnership for resource sharing, support, and services following Top's Markets shootings on Jefferson Avenue.
• Molina HealthcareminorStrategic or Co-development PartnerCommunity partnership for resource sharing and healthcare services support.
• WE ARE HOPEminorStrategic or Co-development PartnerCollaboration of community organizations providing support to those struggling with mental health and/or substance use challenges. Developed toolkit to identify available community resources.
• Houston Police Department Crisis Intervention TeamminorStrategic or Co-development PartnerLearning partnership to study Houston's co-response model which has been successfully operating since 2008. Includes programs such as diversion with legal advocacy, homeless outreach, care coordination, and emergency housing.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Acadia Healthcare: National pure-play behavioral health operator running inpatient and outpatient facilities; broad incumbent with comparable clinical service mix and strategic interest in CCBHC-style expansion.
• Universal Health Services: Large publicly-traded health system with significant behavioral health hospital and outpatient operations; broader incumbent with overlapping services and ability to compete for contracts in Endeavor's market.
• Centerstone: National nonprofit behavioral health provider operating CCBHC clinics across multiple states; useful scale benchmark and direct operating-model comparable to Endeavor's CCBHC services.

Direct peers

• Spectrum Health & Human Services: WNY-based human services nonprofit providing mental health, substance use, and primary care; comparable diversified behavioral health portfolio serving overlapping Western NY counties.
• Horizon Health Services: Western NY behavioral health provider and Endeavor's sister affiliate within Horizon Health Alliance; offers comparable outpatient mental health and substance use services, direct partnership counterparty and highly comparable operating model.
• Child & Family Services of Erie County: Erie County nonprofit offering children's mental health, family counseling, and prevention services; directly overlaps with Endeavor's Child Mental Health Clinics and school-based programs.
• BestSelf Behavioral Health: Buffalo-based nonprofit providing integrated mental health, substance use, and housing services; directly competes with Endeavor in Western NY for the same outpatient population and government contracts.
• Crisis Services of WNY: Buffalo-based nonprofit operating the regional 24/7 crisis hotline and mobile crisis response; directly comparable crisis intervention services to Endeavor's EAST Haven and crisis resources.
• Evergreen Health Services: Buffalo-area nonprofit with strong focus on substance use treatment and HIV/Hep C care; overlapping SUD service line with Endeavor's Alcohol and Substance Use Disorder Services.

Regional players

• Chautauqua County Department of Mental Hygiene: Public behavioral health authority serving a Western NY-adjacent county with comparable outpatient mental health and SUD programs; represents regional model context rather than direct competition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/EndeavorWNY
• YouTubeyoutube.com/channel/UCQlUey7fe1-pO9ZcnXTsFZw
• Facebookfacebook.com/ehsny
• LinkedInlinkedin.com/company/mid-erie-counseling-and-treatment-services
• Instagraminstagram.com/ehs_ny

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Endeavor Health Services