What Skip does

Skip (legally Skip Zero Pty Ltd, ABN 91 639 317 865) is an Australian online ordering and payments platform headquartered in Melbourne, founded in 2013, serving the domestic hospitality market. The platform is structured as a unified multi-module stack: Skip Takeaway for click-and-collect and pickup; Skip Dine In for QR code table ordering; Skip Delivery for in-house delivery logistics with smart ETA and cutoff logic; Skip Catering for group and function orders; and Skip Schools for school canteen and tuckshop operations. The technology layer is cloud-based and integrates with 11 POS systems (Square, Lightspeed, Impos, H&L, Oracle Micros RES3700 and Simphony, NCR Aloha, Raptor, Splitability, Ordermate, Eposnow) through a Doshii-powered integration hub. Merchants can adopt Skip via a self-serve portal in under five minutes using the BYO-device merchant app on their own tablet, or via an optional Skip Printer appliance. The Skip Zero sub-brand adds a 12-month subscription coffee cup swap-and-go service at participating venues as a sustainability-aligned consumer product.

Skip operates a product-led growth motion with self-serve venue signup supplemented by inside-sales-assisted onboarding for enterprise deployments; named enterprise accounts include Cotton On Group (workplace catering) and Qantas (lounge and inflight service design). The revenue model is primarily commission-based on orders processed through the platform, with stated 'no lock-in contracts, no upfront costs' positioning and a service fee channel, augmented by Skip Zero subscription recurring revenue. Reported platform scale is 1.3 million active consumer app users, 2,200+ connected venues, and 35 million cumulative orders. Customer segments span cafes and restaurants (primary), pubs and takeaway outlets (secondary), school canteens (vertical), and catering/events as a use-case overlay. The company is privately held with no disclosed institutional funding rounds identified in the source material.

Name

Skip

Legal name

Skip Zero Pty Ltd

Website

https://skip.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Skip is an Australian online ordering and payments platform serving 2,200+ hospitality venues and 1.3 million consumers with multi-module products for takeaway, QR table ordering, delivery, catering, and school canteens, monetizing via per-order commissions and Skip Zero subscriptions.

Ownership category

akta.pro rank

Product category

Online Ordering Platform for Hospitality

NAICS

Limited-Service Restaurants (722513), Local Messengers and Local Delivery (4922)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Grab-and-Go Packaging, Merchandising & Food Safety Programs (Retail Ops) (CRAHAKAL)

akta.pro secondary industry

Drop-Off Catering & Boxed Meals (HSACAGAB)

Keywords

• Online ordering platform
• Hospitality technology
• QR table ordering
• Mobile food ordering
• POS integration

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Commission on Orders: Skip charges venues a commission on orders placed through the platform. The company states 'No lock-in contracts, no hidden fees or charges, just a simple commission structure. We grow when you grow.' This is the primary revenue stream.
2. Skip Zero Subscription: Subscription revenue from Skip Zero coffee cup swap program. Includes 12-month subscription with the Skip Zero cup, starter kit, and lid. Subscriptions auto-renew with 28 days notice before renewal.
3. Service Fees: A Service Fee may be charged for orders placed through Skip accounts. This helps run the platform and provide related services. Service Fee is separate from credit card transaction charges which are covered by Skip.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Skip operates an all-in-one online ordering platform for Australian hospitality venues, enabling pickup, delivery, QR table ordering, catering and school canteen services through consumer iOS/Android apps and merchant tools. The platform connects 1.3 million consumers with 2,200+ cafes, restaurants, pubs, takeaway outlets and schools, integrated with major POS systems via the Doshii middleware. Skip also offers Skip Zero, a swap-and-go reusable coffee cup subscription for eco-conscious consumers.

Product overview

Skip is an Australian hospitality tech company operating a unified multi-module ordering platform. The core Skip platform serves as the central hub, with specialized modules for distinct ordering use cases: Skip Takeaway handles pickup and click-and-collect; Skip Dine In provides QR table ordering; Skip Delivery manages in-house delivery logistics; Skip Catering handles event and function ordering; and Skip Schools serves school canteens. Skip Zero operates as a complementary sub-brand offering reusable coffee cup subscriptions. Merchants can supplement their setup with the Skip Merchant App (BYO device) or Skip Printer (proprietary hardware) for order management. All modules share a common tech stack and are integrated with various POS systems via the Doshii platform.

Differentiator

Problem solved

Functional benefit

Brands

• Skip Zero: Swap and go coffee cup subscription system provided through Skip at selected venues, enabling customers to exchange their used cup for a commercially cleaned one.

Products and services

• Skip Takeaway Contactless pickup and takeaway ordering solution enabling customers to pre-order, pay online and collect food with reduced wait times and real-time menu management, targeted at cafes, restaurants and takeaway outlets.
• Skip Dine In Cloud-based QR code table ordering system that lets customers scan and order from their table, with table-service or counter pick-up options and customizable wait times for cafes, restaurants and pubs.
• Skip Delivery DIY delivery management module with intelligent delivery ETA logic, kitchen workload controls, customer notifications, delivery cutoffs and minimum prep times, offering venues commission-based pricing lower than third-party aggregators.
• Skip Catering Catering and functions ordering platform that handles large groups, dietary needs, per-head packages, share platters, pickup or delivery fulfilment, lead times, order minimums and 24/7 booking for hospitality venues and corporate workplaces.
• Skip Zero Swap-and-go reusable coffee cup subscription available at participating Australian venues, with a 12-month subscription that includes a personal Skip Zero cup, starter kit and lid; cups are commercially cleaned on each swap.
• Skip Schools Digital canteen ordering platform for Australian schools enabling parents to pre-order meals, manage dietary requirements, control multiple children in one account, and giving canteen teams real-time menu management, order cutoffs, traffic lights and automated daily reports.
• Skip Printer WiFi-connected smart printer (about the size of an EFTPOS machine) sold to venues to receive and print Skip orders in real time, with the ability to push instant changes to stock, menus and wait times.

Quantifiable outcome

• 35 million orders processed
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature13 records

Partnerships

Three partnerships are on record, tiered core.

• DoshiicoreTechnology or IntegrationDoshii is the integration platform powering Skip's POS connectivity. Skip connects to the Doshii dashboard and integrates with multiple POS systems through their ecosystem. This enables real-time menu management, seamless order workflow, and consolidated reporting across venue operations.
• SquarecoreTechnology or IntegrationPOS integration partner accessible through Doshii. Square is a popular point-of-sale system used by hospitality venues. Integration enables automatic order routing to Square POS with approximately 1 business day connection time.
• LightspeedcoreTechnology or IntegrationPOS integration partner accessible through Doshii. Lightspeed provides POS solutions for hospitality venues. Integration allows Skip orders to automatically appear on the Lightspeed dashboard.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mr Yum: Australian-headquartered QR table ordering and mobile ordering platform for hospitality venues. Directly comparable to Skip given overlapping product modules (QR dine-in, pickup, delivery) and shared Australia focus.
• GloriaFood: Free online ordering system for restaurants and cafes with pickup and delivery modules. Comparable to Skip as a low-cost restaurant ordering platform with similar modular product structure.
• ChowNow: Direct online ordering platform helping restaurants build first-party digital ordering without aggregator commissions. Comparable to Skip's commission-based first-party ordering model.
• Olo: Restaurant SaaS platform powering direct digital ordering for enterprise restaurant brands. Comparable to Skip's venue-side ordering platform, though focused on enterprise chain restaurants in the US.

Emerging players

• SevenRooms: Hospitality CRM, reservation and ordering platform for restaurants and venues. Comparable to Skip's broader venue-software ambitions including CRM, loyalty and ordering in a single stack.

Broad incumbents

• Uber Eats: Global food delivery aggregator with significant Australia presence. Competes for delivery order volume and represents the dominant consumer-facing discovery channel Skip's venues must contend with.
• Menulog: Australia-focused food delivery aggregator owned by Just Eat Takeaway. Competes with Skip's delivery module for consumer mindshare and venue relationships in the Australian market.
• Square for Restaurants: POS and ordering platform from Block (Square) serving cafes and restaurants in Australia. Competes with Skip on integrated online ordering and is also a POS integration partner.
• DoorDash: Major food delivery aggregator expanding in Australia. Competes with Skip Delivery as an alternative channel for venues seeking on-demand delivery demand.
• Lightspeed Restaurant: POS and commerce platform for hospitality venues with integrated online ordering capabilities. Already a Skip POS integration partner, but also offers its own competing ordering modules.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCWXYdv5dLZncyM8xOuTlwAg
• Facebookfacebook.com/SkipApp
• Instagraminstagram.com/skipapp
• Xx.com/skipaus

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Skip