Sigmund Software

What Sigmund Software does

Sigmund Software, LLC is a privately held behavioral health and addiction treatment EHR vendor founded in 2004 and headquartered in Danbury, Connecticut, operating as a subsidiary of VSS Medical Technologies Inc. The company sells AURA, an ONC-certified, cloud-based electronic health record platform that connects clinical, operational, and financial workflows for mental health facilities, substance use disorder treatment centers, eating disorder programs, geropsychiatric services, and pediatric behavioral health providers. The platform is modular, built around a core EHR with add-on modules for clinical documentation, revenue cycle management, patient engagement, outcomes tracking, customizable workflows, and a pediatric-specific Elevate product, plus telehealth and e-prescribing capabilities integrated through partners such as Surescripts, NewCrop, Wolters Kluwer, and Salesforce. AI features are embedded across documentation auto-fill, clinical decision support, and RCM workflows under a proprietary 'Golden Thread' documentation methodology that links assessments, treatment plans, and notes throughout the care continuum.

The company earns revenue primarily through subscription licensing of the AURA platform, supplemented by implementation and training professional services, managed RCM and hosting services, and ongoing support — sold via a quote-based, consultative enterprise sales motion with annual billing cadence and no publicly disclosed pricing. Distribution is concentrated in direct enterprise field sales and inside sales targeting behavioral health treatment organizations and addiction treatment providers, with industry-association partnerships (notably NAATP and FoRSE) supporting go-to-market credibility and outcome-measurement collaboration. Compliance certifications (ONC Health IT for ambulatory and inpatient care, SOC 2 Type II, HIPAA, Drummond EPCS Prescriber, Surescripts) and a 20+ partner integration ecosystem form the backbone of customer trust in a regulated buyer environment.

Name

Sigmund Software

Legal name

Sigmund Software, LLC

Website

https://sigmundsoftware.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Sigmund Software, founded in 2004 and headquartered in Danbury, Connecticut, provides the AURA AI-powered electronic health record platform to behavioral health and addiction treatment organizations, integrating clinical documentation, revenue cycle management, and patient engagement workflows for enterprise and mid-market providers across the United States.

Ownership category

akta.pro rank

Product category

Behavioral Health EHR Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

akta.pro secondary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Behavioral health EHR
• Addiction treatment software
• Revenue cycle management
• Clinical decision support
• Patient engagement platform

Headquarters

HQ city

Danbury

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. EHR Software Subscription: Core recurring subscription revenue from the AI-powered EHR platform, providing clinical documentation, patient management, and operational tools to behavioral health organizations.
2. Implementation and Training Services: Professional services for system implementation, configuration, data migration, and staff training to ensure successful deployment of the Sigmund platform.
3. Revenue Cycle Management (RCM) Services: Managed RCM services helping behavioral health organizations optimize billing processes, reduce claim denials, and improve reimbursement rates.
4. Managed Hosting Services: Cloud hosting and infrastructure management services providing secure, compliant data storage and system availability.
5. Support Services: Ongoing technical support and customer success services to maintain system performance and user satisfaction.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels11 records

Core offering

Sigmund Software develops and sells AURA, an AI-powered enterprise Electronic Health Record (EHR) platform purpose-built for behavioral health and addiction treatment organizations. The platform unifies clinical documentation, revenue cycle management, and customer relationship management into a single cloud-based system that supports the full continuum of care from intake through discharge. The company also offers implementation, training, managed hosting, and managed RCM services on top of the core software subscription.

Product overview

Sigmund Software offers AURA, an AI-powered enterprise EHR, RCM, and CRM platform for behavioral health and addiction treatment organizations. The platform uses a unified architecture where AURA serves as the core enterprise EHR connecting clinical, operational, and financial workflows. Supporting modules include Clinical Software (AI-powered documentation, clinical decision support), Medical Software Solutions, Revenue Cycle Management (AI-powered billing and claims), Patient Engagement Tools (portal, messaging, PROs), Elevate (pediatric services), Processes (customizable workflows), Outcomes tracking, and Operational management. The company has specialized in enterprise software for behavioral health since 2004, with software developed and enhanced by the same core team over the past 16+ years.

Differentiator

Problem solved

Functional benefit

Brands

• AURA: Enterprise EHR platform for behavioral health and addiction treatment providers, featuring AI-powered clinical documentation, revenue cycle management, and patient engagement tools.

Products and services

• AURA Enterprise EHR Platform Flagship AI-powered enterprise EHR platform for behavioral health and addiction treatment organizations that unifies clinical, operational, and financial workflows in a cloud-based system spanning intake through discharge.
• Clinical Software Solution

Quantifiable outcome

• Reclaims over 10 clinical hours per week per clinician through AI-powered documentation automation
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, flagship and major.

• FoRSE (Foundation for Recovery Science and Education)coreTechnology or IntegrationSigmund Software serves as a FoRSE Technology Partner for the NAATP Outcomes Project, providing technology infrastructure to support addiction treatment outcome measurement and reporting initiatives.
• NAATP (National Association of Addiction Treatment Providers)flagshipStrategic or Co-development PartnerSigmund is a proud partner of NAATP, supporting the organization's mission to advance quality addiction treatment through industry advocacy, education, and the Outcomes Project initiative.
• ASAMcoreTechnology or IntegrationASAM criteria integration enabling ASAM-compliant assessments and level of care placement documentation within the Sigmund EHR platform.
• SalesforcecoreTechnology or IntegrationCRM integration with Salesforce for customer relationship management, marketing automation, and referral tracking capabilities.
• SurescriptscoreTechnology or IntegrationSurescripts e-prescribing network certification enabling electronic prescribing and pharmacy interoperability for behavioral health medications.
• OktacoreTechnology or IntegrationIdentity management integration with Okta providing SSO (Single Sign-On) and secure authentication for platform access.
• Wolters KluwermajorTechnology or IntegrationClinical content and reference integration with Wolters Kluwer for evidence-based information and decision support.
• AvailitymajorTechnology or IntegrationHealthcare administrative and billing transactions integration through Availity for eligibility verification, claims processing, and payer connectivity.
• Duo SecuritymajorTechnology or IntegrationMulti-factor authentication and security integration with Duo for enhanced platform security and access control.
• RingCentralmajorTechnology or IntegrationUnified communications and telephony integration through RingCentral for clinical communication and collaboration tools.
• Webex (Cisco)majorTechnology or IntegrationVideo conferencing and collaboration integration with Webex for telehealth and remote team communication capabilities.
• OpenTextmajorTechnology or IntegrationEnterprise information management integration with OpenText for document management and content services.
• NewCropmajorTechnology or IntegrationE-prescribing integration through NewCrop for electronic prescription writing and pharmacy connectivity.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Netsmart Technologies: One of the largest behavioral health and human services EHR vendors in the US, serving addiction treatment, mental health, and post-acute providers. Directly comparable to Sigmund as a vertically-specialized EHR with integrated RCM and a similar enterprise go-to-market motion.
• Qualifacts: Behavioral health EHR vendor with multiple platforms (Credible, CareLogic, InSync) serving mental health and substance use treatment providers of similar size and profile to Sigmund's customer base. Direct competitor in mid-market and enterprise behavioral health deals.
• Core Solutions: Behavioral health EHR focused on mental health and addiction treatment organizations with integrated clinical, billing, and outcomes functionality. Competes with Sigmund in the same vertical customer segments with comparable product breadth.
• Valant: EHR and practice management platform purpose-built for behavioral health providers including outpatient mental health and addiction treatment practices. Overlaps with Sigmund in clinical documentation, patient engagement, and billing for behavioral health.
• Welligent: Cloud-based EHR for behavioral health and human services agencies, including mental health and substance use treatment. Comparable to Sigmund in vertical focus, cloud delivery model, and outcomes/reporting emphasis.

Broad incumbents

• Epic Systems: Dominant enterprise EHR vendor across health systems, with growing behavioral health capabilities. Represents the broad incumbent threat as large integrated delivery networks extend into behavioral health and may displace niche behavioral EHRs.
• Oracle Health (Cerner): Large enterprise EHR platform now under Oracle, with behavioral health functionality and population health offerings. Competes with Sigmund for large health-system-affiliated behavioral health programs.
• athenahealth: Cloud-based EHR and revenue cycle platform serving ambulatory providers including growing behavioral health segments. Comparable to Sigmund in cloud delivery and RCM integration, though broader in specialty focus.

Emerging players

• Tebra (formerly Kareo): Cloud EHR and practice management platform with behavioral health templates and integrated billing. Represents a horizontal competitor gradually expanding into Sigmund's specialty segments.
• DrChrono: Cloud-based EHR platform with customizable specialty workflows including behavioral health. Comparable to Sigmund in cloud-native architecture and configurable documentation, though broader and less specialized in addiction treatment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sigmundsoftware
• YouTubeyoutube.com/user/sigmundsoftware
• Facebookfacebook.com/SigmundSoftware
• LinkedInlinkedin.com/company/sigmund-software-brewster-ny
• Instagraminstagram.com/sigmundsoftware/?hl=en

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sigmund Software