What SMARTCOM does

Smartcom (legal entity: Smartcom Mobility Solutions, Inc. in Georgia, USA, and Smartcom SAS in France) is a privately held Platform-as-a-Service (PaaS) provider founded in 2001, headquartered in Alpharetta, Georgia with a European HQ in Sophia Antipolis, France and EU data infrastructure in Dublin, Ireland. The company operates a B2B2C model, embedding white-label technology into devices and services delivered by telecom operators (MNOs/MVNOs), OEMs, ODMs, and consumer brands rather than selling directly to end consumers.

The core product is the FiLIP IoT Ecosystem Platform, a device-agnostic backend that supports kids' smartwatches, senior wearables, pet trackers, and smart-mobility devices via a single companion app. Supporting modules include SmartKid Parental Control (factory-installed at the firmware/launcher level), the Smartcom Device SDK and Launcher for OEM/ODM onboarding in weeks, Global SIM/eSIM connectivity with centralized billing, and SmartVU Voice & Video PaaS (WebRTC-based two-way video and voice). The platform holds COPPA, CCPA, GDPR, and HIPAA compliance, plus IOActive cross-platform penetration testing and KPMG GDPR consulting validation, allowing it to handle child and health data for Tier-1 telecom deployments.

Revenue is generated through platform licensing embedded in device retail pricing, recurring SIM/eSIM connectivity with revenue sharing, professional services for white-label companion apps, and ODM/OEM integration fees plus recurring support. The company claims adoption by operators including AT&T, T-Mobile, Verizon, Deutsche Telekom, Vodafone, Telefónica, TeliaSonera, and Telcel, OEMs/ODMs including FIH, Quanta Computer, and Tinno, and consumer brands including Timex, TCL, Amazon, and Gabb across 20+ countries. Distribution is exclusively B2B via embedded/white-label channels; the company does not sell direct-to-consumer. Marketing relies on blog content, LinkedIn presence, MWC Barcelona event presence, and 'Request Demo' enterprise CTAs.

Name

SMARTCOM

Legal name

Smartcom Mobility Solutions, Inc.

Website

https://smartcom.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

SMARTCOM is a private IoT Platform-as-a-Service provider, founded in 2001, that delivers a device-agnostic white-label platform (FiLIP), parental controls, device SDK/Launcher, global SIM/eSIM connectivity, and voice/video PaaS to telecom operators, OEMs/ODMs, and consumer brands for kids, senior, and family wearables.

Ownership category

akta.pro rank

Product category

IoT Platform Services

NAICS

Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Other Measuring and Controlling Device Manufacturing (334519)

SIC

Communications Equipment, Nec (3669), Computer Communications Equipment (3576)

akta.pro primary industry

Smartwatches (CRACAIAA)

akta.pro secondary industry

Smart Home Hubs & Home Gateways (IoT Edge) (HDAFAIAL)

Keywords

• IoT platform services
• Wearables PaaS
• Family IoT devices
• White-label connectivity
• Parental control software

Headquarters

HQ city

Alpharetta

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. PaaS Platform Licensing to MNOs/MVNOs: Smartcom provides its FiLIP IoT ecosystem platform on a white-label basis to telecom operators and brands. Revenue is generated through platform licensing, where the platform cost is integrated into the retail price of devices offered by MNOs and brands. MNOs typically charge monthly cellular service fees in addition to the platform-included device cost.
2. Global SIM/eSIM Connectivity & Billing Management: Smartcom provides global cellular connectivity via SIM and eSIM, enabling partners to launch local or international device programs. Revenue is generated through centralized billing management with monthly revenue sharing between Smartcom and its operator/brand partners.
3. Custom Companion App Development: White-label companion mobile and web application development services including brand-aligned customization, UI/UX design, and MDM server integration. Revenue generated through professional services or per-device licensing embedded in the partnership model.
4. ODM/OEM Device SDK & Reference Device Integration: Smartcom offers pre-integrated reference devices certified to work with the Smartcom ecosystem, allowing MNOs/MVNOs and brands to white-label or customize devices. Revenue model combines upfront engineering integration fees and recurring platform support costs.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Smartcom provides a device-agnostic Platform-as-a-Service (PaaS) for family IoT wearables and connected devices. The platform delivers real-time location-based remote monitoring, parental controls (SmartKid), customizable device launchers, global SIM/eSIM connectivity management, and voice/video calling capabilities (SmartVU). It is deployed as a white-label solution by MNOs, MVNOs, OEMs, ODMs, and consumer brands to launch kids' smartwatches, senior care wearables, pet trackers, and other connected devices.

Product overview

SMARTCOM is a global provider of IoT, wearable, and telecom mobility solutions that operates as a Platform-as-a-Service (PaaS) company. The core offering consists of the FiLIP IoT Ecosystem Platform combined with the Smartcom IoT Device Platform, which together provide a unified backend and companion app for managing family IoT devices across any OEM, ODM, or brand. Supporting modules include SmartKid Parental Control for app and time management, Smartcom Device Launcher for customizable Android launchers, Global SIM/eSIM Connectivity for worldwide cellular service, SmartVU Voice & Video PaaS for video calling capabilities, and the Smartcom Companion App for white-label mobile and web applications. The platform serves telecom operators, OEM/ODMs, and consumer brands deploying kids' smartwatches, senior care wearables, pet trackers, bike trackers, and asset trackers. Enterprise customers benefit from the Enterprise Monitoring & Device Management Platform with real-time safety features, dedicated platform instances with data isolation, and 24/7 NOC support.

Differentiator

Problem solved

Functional benefit

Brands

• FiLIP: IoT ecosystem platform for family wearables providing real-time location-based remote monitoring with data-driven APIs for connected devices.
• SmartKid
• SmartVU

Products and services

• FiLIP IoT Ecosystem Platform Device-agnostic and feature-rich IoT ecosystem Platform-as-a-Service enabling real-time location-based remote monitoring for family wearables, with proprietary APIs for senior care, fleet monitoring, and call center integration. Deployed by MNOs, OEMs, ODMs, and consumer brands as a white-label solution.
• Smartcom IoT Device Platform Unified platform for managing family IoT devices and wearables across any OEM, ODM, or brand, providing device-to-cloud connectivity, secure IoT ecosystems, and carrier-grade mobility platforms for wearables and smart devices.
• SmartKid Parental Control Parental control solution with app management, time management, schedules and school mode, website management, flexible permissions, and lock mode. Factory-pre-installed at the firmware/launcher level to prevent bypass or deletion.
• Smartcom Device Launcher Customizable AOSP and Android launchers for OEM/ODM devices with integrated Smartcom APIs and AI capabilities, providing application and device-layer support including customizable parental control content filters.
• Global SIM/eSIM Connectivity Global cellular connectivity solution via SIM and eSIM enabling devices to work across multiple countries and networks with integrated billing, data plan management, usage monitoring, and roaming policy control.
• Smartcom Companion App White-label companion mobile and web application for family IoT device management, including real-time GPS tracking, geofencing, SOS alerts, vital health monitoring, voice and video calling, messaging, and remote monitoring.
• SmartVU Voice & Video PaaS Full voice and video Platform-as-a-Service solution enabling two-way video calling and voice command capabilities (e.g., Alexa integration) and text-to-speech for nonverbal users, powering smartwatch video calls and real-time communication between parents/caregivers and children.
• Enterprise Monitoring & Device Management Platform Real-time safety, communication, and device management platform for wearables and smartphones targeting family and senior safety, featuring active tracking, safe zone protection, SOS and fall detection alerts, vital health monitoring, and 24/7 NOC support center. Includes dedicated platform instances with data isolation for operators.

Quantifiable outcome

• Development timelines reduced from months to weeks via Smartcom Device SDK and Launcher integration framework
• +2 more outcomes

Named customers19 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

One partnership is on record.

• ODM/OEM Partners (General)coreOEM/ Whitelabel/ Licensing PartnerSmartcom collaborates with ODM/OEM partners to develop remote monitoring innovations for smart wearables, including specific sensors, smart shoe soles, smart connected patches, and other solutions targeted at seniors with medical conditions such as Alzheimer/Dementia, Bradycardia, and Apnea. Smartcom provides the platform infrastructure while ODM/OEM partners provide hardware and device manufacturing capabilities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ayla Networks: Ayla Networks is an IoT platform-as-a-service provider that enables OEMs and brands to develop, manage, and monetize connected products. It is directly comparable to Smartcom's FiLIP platform in offering white-label device-to-cloud infrastructure with mobile companion apps, though its primary focus is broader consumer IoT rather than family wearables.
• Particle: Particle provides an IoT platform with cellular modules, a device cloud, and developer tools for connected products. It is comparable to Smartcom in delivering an end-to-end platform (hardware + connectivity + cloud) for OEM/ODM partners building connected devices at scale.
• Tuya Smart: Tuya is a global IoT platform-as-a-service that powers smart devices across many brands with a shared cloud and app infrastructure. It is comparable to Smartcom's white-label device-to-cloud model, though Tuya is heavily focused on consumer smart home rather than wearables and family safety.
• Haltian: Haltian provides IoT platform services and connected device engineering, including wearables, trackers, and smart building sensors for enterprise customers. It is comparable to Smartcom in offering an end-to-end device-to-cloud PaaS with white-label capability and carrier/operator integrations.
• Aeris Communications: Aeris provides IoT and M2M connectivity management platforms for mobile operators and enterprises. It is comparable to Smartcom's SIM/eSIM connectivity management and carrier-grade platform layer, though Aeris focuses more on fleet/industrial IoT than family wearables.
• KORE Wireless: KORE Wireless offers IoT connectivity, device management, and platform services for enterprises and operators globally. It is comparable to Smartcom's global SIM/eSIM management and operator-facing platform model for connected device fleets.
• Soracom: Soracom provides a global IoT connectivity and platform-as-a-service offering cellular data plans, SIM management, and cloud integration for connected devices. It is comparable to Smartcom's managed cellular connectivity layer and developer APIs for device fleets.
• 1NCE: 1NCE offers global IoT connectivity as a managed service with simplified flat-rate cellular plans and a platform for device management. It is comparable to Smartcom's multi-country SIM/eSIM offering for OEMs and operators launching connected device programs.

Broad incumbents

• Pelion (Ericsson IoT): Pelion, owned by Ericsson, provides an enterprise IoT connectivity and device management platform with global carrier integration. It is comparable to Smartcom's carrier-grade platform but operates as a broader incumbent serving many verticals beyond family wearables.
• Amazon Web Services (AWS IoT Core / Connected Device): AWS provides IoT Core, Device Defender, and broader cloud services used by OEMs to build connected device platforms. Amazon is also a named Smartcom customer, positioning AWS as both an incumbent competitor at the cloud layer and a potential ecosystem partner for IoT platform deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smartcom_2

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMARTCOM