TelePharm
TelePharm, a cloud-based telepharmacy platform operated within Outcomes, enables pharmacists to remotely verify prescriptions and counsel community-pharmacy patients via HIPAA-compliant video, primarily serving independent and chain pharmacies in rural and underserved US markets.
- Company typePrivate
- Founded2012
- HeadquartersIowa City, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TelePharm does
TelePharm, founded in 2012 and headquartered in Iowa City, United States, is a cloud-based telepharmacy platform that enables licensed pharmacists to remotely verify prescriptions and counsel patients. The solution is designed for community pharmacies, pharmacy chains, and healthcare organizations seeking to extend pharmacy services into rural and underserved areas where onsite pharmacist coverage is limited. Its core feature set includes Virtual Verification (image-based remote prescription review by pharmacists with packaged-prescription imaging and queue-based workflow), TeleCounsel (HIPAA-compliant HD live-video patient counseling), and PillCount (AI tablet counting to support certified pharmacy technicians during prescription preparation). The platform integrates with electronic health records and is HITRUST certified and HIPAA compliant.
TelePharm operates as a product line within Outcomes (also branded OutcomesMTM), distributed alongside the parent suite of Rx30, ComputerRx, Outcomes/OutcomesOne clinical services platforms, Patient Engagement, Vaccines, Specialty, IVR, and Reconciliation modules. Its go-to-market is sales-led, targeting pharmacy decision-makers via direct and inside sales motions, with "Contact Sales" and "Let's Connect" CTAs throughout the outcomes.com web presence. The pricing model is a quote-based SaaS subscription, with no public price tiers and annual billing cadence. Geographic availability is explicitly tied to state-by-state telepharmacy regulations; the company maintains a public regulatory map and frames compliance navigation as a core competency.
The company's only disclosed external funding is a USD 2.5M round in August 2014 from Built by Iowa. Reported headcount is 11-50 employees. Operating as a unit of privately held Outcomes, TelePharm functions as an embedded product rather than a standalone venture-backed entity. Customers include community pharmacies serving rural populations; the only named customer is Skywalk Pharmacy (SMB), and industry coverage also identifies PipelineRx, North West Telepharmacy Solutions, AVN Healthcare, Envision Telepharmacy, and TelepharmLLC as market players.
TelePharm firmographics
Firmographics- Name
- TelePharm
- Legal name
- Outcomes
- Website
- https://telepharm.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TelePharm, a cloud-based telepharmacy platform operated within Outcomes, enables pharmacists to remotely verify prescriptions and counsel community-pharmacy patients via HIPAA-compliant video, primarily serving independent and chain pharmacies in rural and underserved US markets.
- Ownership category
- akta.pro rank
TelePharm industry classification
Industry- Product category
- Telepharmacy Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
- akta.pro secondary industries
- Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK), Telehealth-to-Pharmacy Marketplace & Prescription Routing Platforms (HLALAIAC)
Keywords
Where TelePharm is headquartered
LocationHeadquarters
- HQ city
- Iowa City
- HQ country
- United States
- HQ region
- North America
Markets served
TelePharm business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription (Telepharmacy Platform): Cloud-based telepharmacy software sold as a subscription service to pharmacies. The platform is accessed through the Outcomes suite of solutions, with features including virtual verification, pill counting, and TeleCounsel video counseling. Pricing is quote-based and not publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription pricing (custom) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
TelePharm product offering
Product offeringCore offering
TelePharm sells a cloud-based telepharmacy SaaS platform that lets licensed pharmacists remotely verify prescriptions and counsel patients via HIPAA-compliant video, while certified pharmacy technicians at remote locations prepare medications using integrated AI pill counting. The platform extends pharmacy services into rural and underserved communities and is sold to community pharmacies and pharmacy chains as a subscription, with virtual verification, TeleCounsel video, and queue-based workflow.
Product overview
TelePharm is a cloud-based telepharmacy platform offered within the Outcomes suite of pharmacy solutions. The core TelePharm product enables remote prescription verification and patient counseling, supported by TeleCounsel for live video consultations and Virtual Verification for image-based prescription review. PillCount provides integrated AI tablet counting. The platform integrates with the broader Outcomes ecosystem including Rx30 and ComputerRx pharmacy management systems, Outcomes/Outcomes Premium clinical services platforms, Patient Engagement, Vaccines, Specialty, IVR, and Reconciliation modules to provide a comprehensive pharmacy solution spanning clinical services, payer programs, and reimbursement support.
Differentiator
Problem solved
Functional benefit
Brands
- TeleCounsel: A supporting solution of the Telepharmacy service that enables pharmacists to have the ability to remotely counsel, provide patient education, and give patients access to care in underserved communities via live-video counseling.
- Virtual Verification
Products and services
- TelePharm Cloud-based telepharmacy SaaS platform that enables licensed pharmacists to digitally verify prescriptions and counsel patients remotely via HIPAA-compliant video, while certified pharmacy technicians at remote locations prepare medications using integrated AI pill counting. Designed for community pharmacies and multi-location pharmacy operations seeking to extend services into rural and underserved areas.
Quantifiable outcome
- Reduces costs of having an onsite pharmacist while maintaining patient care quality
- +1 more outcomes
Companies that use TelePharm
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
TelePharm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature5 records
TelePharm partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor.
- PipelineRxminorPipelineRx is a competing market player in the telepharmacy space, recently securing USD 9.1 million in funding from Mitsui & Co. (U.S.A.) Inc., McKesson Ventures, and AMN Healthcare. Listed as a key market player alongside TelePharm in industry analysis.
- North West Telepharmacy SolutionsminorListed as a key market player in the global telepharmacy market alongside TelePharm and other competitors. No specific partnership relationship indicated.
- AVN HealthcareminorListed as a key market player in the global telepharmacy market alongside TelePharm and other competitors. No specific partnership relationship indicated.
- Envision TelepharmacyminorListed as a key market player in the global telepharmacy market alongside TelePharm and other competitors. No specific partnership relationship indicated.
- TelepharmLLCminorListed as a key market player in the global telepharmacy market alongside TelePharm and other competitors. No specific partnership relationship indicated.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
TelePharm competitors and assessment
Company assessmentBroad incumbents
- Omnicell: Omnicell provides pharmacy automation and medication management solutions to hospitals and health systems. Its broad pharmacy technology portfolio overlaps with TelePharm in workflow automation and verification, making it an adjacent incumbent competitor.
- Cardinal Health: Cardinal Health is a major pharmaceutical distributor and healthcare services provider with pharmacy technology and services offerings. As a broad incumbent, it represents both a competitive threat and a potential channel partner for telepharmacy expansion.
- McKesson: McKesson is a broad pharmaceutical distribution and healthcare technology incumbent. Through McKesson Ventures' investment in PipelineRx and its enterprise pharmacy software portfolio, McKesson represents a scaled incumbent with potential to bundle telepharmacy into its broader pharmacy offering.
Emerging players
- Surescripts: Surescripts operates the dominant US electronic prescribing network and clinical information exchange. While not a direct telepharmacy competitor, it is a key pharmacy workflow infrastructure provider whose capabilities intersect with TelePharm's verification and ePrescribing workflows.
- DrFirst: DrFirst provides ePrescribing, medication management, and clinical workflow solutions for healthcare providers. Its focus on ePrescribing and clinical data exchange overlaps with TelePharm's prescription verification and counseling workflows, making it an emerging adjacent player.
- Asteres (ScriptPro): ScriptPro provides pharmacy management systems and automated dispensing technology. As a niche player with a focus on pharmacy operations, it competes in adjacent pharmacy workflow technology that overlaps with TelePharm's dispensing and verification capabilities.
Direct peers
- PipelineRx: PipelineRx is a direct telepharmacy peer providing remote pharmacist verification and clinical services to hospitals and health systems. It recently raised $9.1M from Mitsui, McKesson Ventures, and AMN Healthcare, making it a well-capitalized direct competitor in the same product category.
- North West Telepharmacy Solutions: North West Telepharmacy Solutions offers remote pharmacy services and telepharmacy consulting, operating as a direct competitor in the same B2B telepharmacy services space, particularly for rural and critical access hospitals.
- Envision Telepharmacy: Envision Telepharmacy provides remote pharmacist order verification and clinical pharmacy services to hospitals and health systems, directly competing with TelePharm on the core telepharmacy workflow.
- AVN Healthcare: AVN Healthcare offers remote pharmacy services and telepharmacy solutions to healthcare facilities, competing in the same B2B telepharmacy verification and clinical services market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
TelePharm social profiles
Digital presenceTelePharm compliance and trust
Trust signalCompliance2 records
TelePharm financial estimates
Financial estimateRevenue estimate
Valuation estimate
TelePharm leadership team
Management profileNumber of profiles
Profiles1 record
TelePharm funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TelePharm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TelePharm
What does TelePharm do?
TelePharm sells a cloud-based telepharmacy SaaS platform that lets licensed pharmacists remotely verify prescriptions and counsel patients via HIPAA-compliant video, while certified pharmacy technicians at remote locations prepare medications using integrated AI pill counting. The platform extends pharmacy services into rural and underserved communities and is sold to community pharmacies and pharmacy chains as a subscription, with virtual verification, TeleCounsel video, and queue-based workflow.
Is TelePharm a public or private company?
TelePharm is a private company. It is classified as unknown and is currently operating.
When was TelePharm founded?
TelePharm was founded in 2012. It employs 11 to 50 people.
Where is TelePharm based?
TelePharm is headquartered in Iowa City, United States, in the North America region.
How does TelePharm make money?
One revenue line is on record: saaS Subscription (Telepharmacy Platform).
Who are TelePharm's main competitors?
Broad incumbents on record are Omnicell, Cardinal Health and McKesson. Emerging players are Surescripts, DrFirst and Asteres (ScriptPro). Direct peers are PipelineRx, North West Telepharmacy Solutions, Envision Telepharmacy and AVN Healthcare.
Does TelePharm have an API?
No public API is recorded for TelePharm.
What industry is TelePharm in?
TelePharm's product category is Telepharmacy Software. Its primary akta.pro industry code is HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms, with a secondary code of HLALACAK, Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored). Its NAICS code is 541511 and its SIC code is 5912.