Quantum ePay

What Quantum ePay does

Quantum ePay, legally Quantum Electronic Payments LLC, is a US-based payment processing ISO/MSP founded in 2008 and headquartered in Anaheim, California. The company operates as an Independent Sales Organization / Member Service Provider sponsored by Central Bank (St. Louis, MO), Avidia Bank (Hudson, MA), and FFB Bank (Fresno, CA), providing merchant accounts and payment acceptance infrastructure to approximately 20,000 merchants across retail, food & beverage, service, B2B, eCommerce, software, high-risk, and public-sector verticals. Quantum reports $15 billion in cumulative payment volume and 500 million+ historical transactions processed, with operations scaling to support cross-border processing in 100+ countries.

The company's core technology stack centers on Qoin, a proprietary payment gateway with an Open API, auto Level 2/3 qualification, multi-card vault, 3DS authentication, recurring billing, and international invoicing — paired with QCentric 2.0, a payment orchestration portal for consolidated reporting, funding visibility, and account management. The product portfolio includes a POS system, payment terminals across AMP 8200, Dejavoo (Z8/P1/P3/P8/P12/P17/QD2/QD4), PAX A920 Pro, PAX A35 Pinpad, and iPOSgo! hardware lines, plus 100+ eCommerce and software integrations covering WooCommerce, Shopify, WordPress, Chowly, and third-party gateways (NMI, Fluidpay, IntelliPay, Authorize.net). A 2025 redesign of Qoin extended eCommerce, SaaS, and B2B functionality.

Revenue is generated primarily through transaction-based fees across three pricing programs: Flat Rate (2.3% + $0.10 card-present, 2.6% + $0.30 card-not-present), QRev dual-pricing ($29/month unlimited transactions), and QPlus interchange-plus (0.15% + $0.05 card-present). Supplementary revenue streams include hardware/terminal sales (with qualified-merchant free-placement options), professional marketing services ($1,500-$2,300 project fees, $150/hour consulting), and website hosting subscriptions ($15-$300/month). Distribution combines direct sales (888-858-1678 ext. 108), self-serve online onboarding, an Agent/ISO/ISV partner program earning residual revenue, and a preferred-payments partnership channel through community banks and credit unions. Differentiators include transparent pricing, 24/7/365 multilingual human support in six languages (English, Spanish, Chinese, Tagalog, Vietnamese, Japanese), no contracts or cancellation fees, next-day funding, and an in-house white-glove service model. Quantum reports a 4.8 Google star rating across 374 reviews and serves 20k+ merchants under founder-CEO Jerry Lai.

Name

Quantum ePay

Legal name

Quantum Electronic Payments LLC

Website

https://quantumepay.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Quantum ePay is a US-based payment processing ISO/MSP founded in 2008 in Anaheim, California, that provides merchant accounts, POS systems, and its proprietary Qoin payment gateway to roughly 20,000 SMB and mid-market merchants across retail, food & beverage, eCommerce, B2B, and high-risk verticals, generating revenue through transaction fees, hardware sales, and marketing services.

Ownership category

akta.pro rank

Product category

Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Credit Card Issuing (52221)

akta.pro primary industry

QR Code Payments Wallets (FSAMAEAC)

akta.pro secondary industries

QR Code & Alternative In-Store Acceptance (QR, APMs) (FSAMADAH), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

Keywords

• Payment processing services
• Merchant services
• Credit card processing
• Payment gateway
• POS terminals

Headquarters

HQ city

Anaheim

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Payment Processing Transaction Fees: Quantum earns revenue through transaction fees charged on each payment processed. Three pricing programs: Flat Rate (2.3%+10¢ card present, 2.6%+30¢ card not present), QRev dual pricing ($29/month with unlimited transactions), and QPlus interchange plus (0.15%+5¢ card present, 2.6%+30¢ card not present). Additional revenue from statement analysis, PCI compliance fees, and gateway fees.
2. Hardware and Terminal Sales: Sale of payment terminals and POS hardware including AMP 8200, Dejavoo series (Z8, P1, P3, P8, P12, P17, QD2, QD4), PAX A920 Pro, and PAX A35 Pinpad. Qualified merchants may receive free terminal placement.
3. Marketing Services: Website services starting at $1,500, business listing setup ($149-299), marketing consulting ($150/hour), and website hosting plans ($15-300/month).

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Quantum ePay is a registered ISO/MSP payment processor that helps businesses accept in-person, online, eCommerce, recurring, embedded, keyed-in, invoicing, ACH, and digital wallet payments. Its core product is the proprietary Qoin payment gateway with open API, supported by a POS solution, hardware terminals, payment orchestration, and PCI-compliant infrastructure. The company serves SMB to mid-market merchants across retail, food & beverage, service, B2B, eCommerce, software, and high-risk verticals with three pricing programs and 24/7 multilingual support.

Product overview

Quantum ePay is a payment processing company offering a comprehensive suite of payment solutions across in-person, online, and eCommerce channels. The product portfolio centers around the proprietary Qoin payment gateway and Point of Sale (POS) system as core products, supported by multiple pricing programs (QRev dual pricing, Flat Rate, and QPlus Interchange Plus), hardware terminals (iPOSgo!, PAX, Dejavoo, AMP lines), and value-added services including payment orchestration, ACH processing, marketing services, website hosting, and 100+ eCommerce integrations with platforms like WooCommerce, Shopify, and WordPress. The company differentiates through transparent pricing, 24/7 multilingual support in 6 languages, and embedded payment solutions for software platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Qoin: Quantum's proprietary gateway for smarter payments and next-generation global payments platform.
• QRev
• QPlus
• QCentric
• QCentric 2.0

Products and services

• Point of Sale (POS) Comprehensive POS solution that streamlines checkout operations and customer experiences with real-time sales reporting, inventory management, staff management, automated billing and invoicing, and CRM integration. Designed for retail, food & beverage, and service merchants.
• Qoin Payment Gateway Proprietary next-generation global payments gateway with Open API for eCommerce, SaaS, and B2B integrations. Features flexible invoicing with tax by item and tipping, auto Level 2/3 qualification, mobile payment access, recurring billing, multi-card vault, 3DS authentication, international invoicing, and custom roles and permissions.
• Virtual Terminal (Keyed-In Payments) Browser-based keyed-in payment processing for phone orders and manual card-not-present transactions, included with gateway services for merchants who do not require a physical terminal.
• Recurring Payments Automated, customizable recurring billing engine for subscription management and simplified billing cycles, including multi-card vault and 3DS support for card-not-present recurring charges.
• Invoicing Flexible invoicing solution with tax by item, tip acceptance, and fully branded invoices for professional billing to B2B and consumer customers, supporting domestic and international invoice payments.
• ACH Payments Bank transfer payment processing service for secure, cost-effective ACH transactions for B2B billing and supplier payments (Coming Soon per source).
• Payment Orchestration Smart payment routing solution designed to win approvals, recover revenue, and optimize transaction processing through intelligent routing and cascade logic across acquirers and gateways.
• Payment Processing Service Core merchant payment processing service delivering card-present and card-not-present processing for in-person, online, eCommerce, and mobile payments with transparent per-transaction pricing, next-day funding, PCI compliance, and fraud and chargeback protection across Visa and Mastercard networks.
• PAX A920 Pro Mobile Payment Terminal PAX A920 Pro mobile payment terminal priced at $399, designed for flexible card-present payment acceptance for retail and food & beverage merchants.
• PAX A35 Pinpad Mobile Terminal Mobile terminal with 7-10 hour battery life, 5.5-inch color touchscreen, built-in receipt printer, WiFi and SIM card connectivity. Available at $300 with $0/month for qualified merchants.
• AMP 8200 Countertop Terminal Fast, reliable countertop payment terminal built for busy retail counters, starting from $250 with $0/month for qualified merchants.
• iPOSgo! Countertop POS Terminal Touchscreen countertop POS terminal built for modern checkout, part of Quantum's mobile and integrated POS hardware lineup.
• Dejavoo Terminal Series (Z8, P1, P3, P8, P12, P17, QD2, QD4) Line of EMV-enabled Dejavoo payment terminals in countertop and mobile form factors, priced from $200 to $380 with $0/month options for qualified merchants.
• Website Hosting Managed website hosting service with three subscription tiers: Basic at $15/month with free migration, 24/7 live chat, automated updates, free WAF, nightly backups, and daily malware scanning; Standard at $50/month adds WooCommerce compatibility and 1 hour of updates and support; Pro at $300/month includes 4 hours of updates and support.
• Marketing Services Online presence services including website creation (starting at $1,500), Shopify eCommerce build at $2,300, WooCommerce setup, business listing setup at $149-$299 (Google, Yelp), and marketing consulting at $150/hour.
• Statement Analysis Service Free merchant statement analysis service that reviews a merchant's current processing statements to identify hidden fees, savings opportunities, and processing inefficiencies before switching to Quantum.

Quantifiable outcome

• Merchants save at least 25% in processor fees when switching to Quantum
• +1 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered preferred, core, strategic and acquisition.

• Credit Union of GeorgiapreferredGTM or Marketing PartnerPreferred Payments Partner program offering Credit Union of Georgia members pre-negotiated rates with guaranteed 25% savings on processing fees, free equipment, and custom payment solutions.
• First Robinson Savings BankpreferredGTM or Marketing PartnerPreferred Payments Partner program offering First Robinson Savings Bank members pre-negotiated rates with guaranteed 25% savings on processing fees and custom payment solutions.
• California Bank of CommercepreferredGTM or Marketing PartnerPreferred Payments Partner program offering California Bank of Commerce members pre-negotiated rates with guaranteed 25% savings on processing fees, free equipment, and custom payment solutions.
• VisacoreTechnology or IntegrationPayment network partnership enabling processing of Visa credit and debit cards across all payment channels including in-person, online, and international transactions.
• MastercardcoreTechnology or IntegrationPayment network partnership enabling processing of Mastercard credit and debit cards across all payment channels including in-person, online, and international transactions.
• WooCommercestrategicTechnology or IntegrationOfficial WooCommerce plugin integration enabling WordPress eCommerce merchants to accept payments through Quantum's payment gateway.
• Tidal CommerceacquisitionStrategic or Co-development PartnerAcquired Tidal Commerce, expanding Quantum's resources, expert support, and merchant base. Existing Tidal Commerce customers receive seamless payment processing with expanded capabilities.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Clover (Fiserv): Clover is Fiserv's SMB POS and payments platform, offering hardware terminals, a software marketplace, and merchant processing. It overlaps heavily with Quantum's POS, Qoin gateway, and 100+ integration story, but as part of Fiserv's broader merchant acquiring enterprise.
• Global Payments: Global Payments is a top-tier merchant acquirer with SMB and enterprise processing products and a history of consolidating ISO portfolios like Quantum's. It represents the most likely strategic acquirer for Quantum given overlapping product surface area.
• PayPal / Braintree: PayPal and its Braintree gateway serve global eCommerce, marketplaces, and SMB merchants with a full payments stack — the dominant incumbent against which Quantum competes in card-not-present and international processing. Overlap is strongest on online gateway and digital wallet acceptance.

Direct peers

• Payment Depot: Payment Depot is a subscription-based payment processor targeting SMBs with interchange-plus pricing — a direct copy of Quantum's QPlus positioning. Both compete on low-cost, transparent pricing for small-volume merchants.
• Helcim: Helcim is a closely comparable SMB payment processor with transparent interchange-plus pricing, a proprietary gateway, and POS hardware — almost mirroring Quantum's QPlus pricing program and AMP/PAX/Dejavoo terminal lineup. Both target similar North American merchants with a 'no hidden fees' value proposition.
• Stax by Fattmerchant: Stax offers subscription-based payment processing targeting SMB and mid-market merchants with transparent interchange-plus pricing, similar to Quantum's QPlus. It also sells hardware and integrates with software platforms, competing head-to-head with Quantum on price transparency and recurring revenue economics.
• Stripe: Stripe is the leading developer-friendly online payment gateway with embedded payments APIs serving eCommerce, SaaS, and marketplace merchants — directly overlapping with Quantum's Qoin gateway and ISV partner program. Both compete for card-not-present volume with API-first integration and recurring billing.
• North American Bancard (NAB): North American Bancard is a direct ISO/MSP-model competitor with similar bank sponsorship structure, multi-bank processing, and agent/partner channel growth. Both share the ISO acquiring model and offer flat-rate and interchange-plus pricing for SMB merchants.
• Square (Block): Block's Square is the most direct competitor in the SMB and mid-market payment processing space, offering POS hardware, a payment gateway, and software-led merchant services. Quantum ePay competes for the same retail, restaurant, and service merchants with overlapping Flat Rate-style pricing and an integrated terminal lineup.

Emerging players

• Dharma Merchant Services: Dharma is an emerging, developer-focused payment processor with interchange-plus pricing and a strong eCommerce gateway footprint. It overlaps with Quantum on the SMB and SaaS/ISV side but is niche and typically serves higher-volume merchants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/quantumepay
• Facebookfacebook.com/quantumepay
• LinkedInlinkedin.com/company/quantumepay

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quantum ePay