Decos
Decos is a Dutch software company founded in 1987 that builds the JOIN platform — a modular, Common Ground-aligned case and document management suite — for approximately 375 Dutch government organizations, with additional healthcare and life sciences services delivered from its Pune, India operation.
- Company typePrivate
- Founded1987
- HeadquartersPune, India
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Decos does
Decos (legal entity: Decos Software Engineering B.V.) is a privately held Dutch software company founded in 1987 and headquartered in Noordwijk, Netherlands, operating under the Decos Technology Group umbrella. The company's core product is the JOIN platform, a modular, API-first case and document management system (zaaksysteem) built around Common Ground principles for Dutch government organizations. JOIN spans modules for zaakgericht werken (case-based working), customer contact (klantcontactsoftware), digital citizen services (digitaal loket and eFormulieren), public access compliance (Woo Portaal), records management and archiving (RMA & Archivering, NEN-ISO 16175 and NEN 2082 certified), and document anonymization (CARP-E). The platform is delivered as BIO-compliant cloud hosting within the Netherlands on Microsoft Azure, AWS, and Oracle infrastructure, or on-premise. Decos holds a dense certification stack including ISO/IEC 27001:2022, ISO 9001:2015, ISO 20000-1:2018, SOC2 Type 2, BIO, and DigiD, and serves approximately 375 Dutch government customers including municipalities, ministries, water authorities, and safety regions.
Decos generates revenue through three primary streams: modular subscription licensing of the JOIN platform, BIO-compliant cloud and managed services, and professional services (implementation, functional management, training, and support) sold through an enterprise field-sales motion targeting Dutch public-sector buyers. Beyond its Dutch government core, Decos operates a Pune-based engineering and services hub (Decos India, ~180 staff) that serves healthcare and life sciences customers (Natus, Gubra, Path Medical, HLT, Teliatry) and knowledge-intensive organizations in the US, Germany, and Canada, and through the October 2021 acquisition of Doclogic expanded into information management for healthcare, education, and business services. The company has subsidiaries including Doclogic, CenterOne, and ZiuZ Forensics, employs roughly 260 people globally across the Netherlands, India, Spain, Canada, and Vietnam, and is led by CEO Daniël de Klerk.
Decos firmographics
Firmographics- Name
- Decos
- Legal name
- Decos Software Engineering B.V.
- Website
- https://decos.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Decos is a Dutch software company founded in 1987 that builds the JOIN platform — a modular, Common Ground-aligned case and document management suite — for approximately 375 Dutch government organizations, with additional healthcare and life sciences services delivered from its Pune, India operation.
- Ownership category
- akta.pro rank
Decos industry classification
Industry- Product category
- Government Case Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
- akta.pro secondary industries
- Data Privacy, Consent & Compliance Management (HDAEADAG), Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)
Keywords
Where Decos is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices5 records
Markets served
Decos business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Software Licensing (JOIN Platform): Licensing of JOIN platform modules including zaaksysteem, klantcontactsoftware, eFormulieren, Woo Portaal, anonymisering, RMA & archivering, digitaal loket, and bestuurlijke besluitvorming. Modular licensing allows government organizations to start with key processes and expand.
- Cloud Hosting (JOIN in de cloud): BIO-compliant cloud hosting within Netherlands, managed by Decos. Includes automatic updates and security maintenance. Part of subscription or separate managed services.
- Professional Services: Implementation, functional management, training, and support services. Digital Professionals provide consultancy, data integrations, and ongoing application management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise government licensing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Decos product offering
Product offeringCore offering
Decos builds and licenses the JOIN platform, a modular case and document management system (zaaksysteem) for Dutch government organizations, including municipalities, ministries, and implementing agencies. The platform is API-first, built on Common Ground principles, and complemented by modules for customer contact, digital portals (Digitaal Loket), e-forms, Woo (Public Access Act) compliance, document anonymization (CARP-E), records management and archiving (RMA), and the Joni+ AI assistant, delivered as SaaS or on-premise with implementation, integration, training, and managed cloud services.
Product overview
Decos offers the JOIN platform — a unified, modular software suite for Dutch government organizations with over 38 years of experience. The core is the JOIN Zaaksysteem (case management system), complemented by modules for customer contact (Klantcontactsoftware), digital services (Digitaal Loket, eFormulieren), transparency compliance (JOIN Woo Portaal), document anonymization (CARP-E Anonimiseren), and government archiving (RMA & Archivering). Supporting products include Fixi for citizen issue reporting, Seneca for document management, Doclogic for information management in knowledge-intensive sectors, WePlog for environmental engagement, and ZiuZ Forensics for healthcare. Services include functional management, Digital Professionals consulting, data integrations, cloud hosting (BIO-compliant), training, and support.
Differentiator
Problem solved
Functional benefit
Brands
- JOIN: Core case and document management platform for Dutch government organizations, supporting case-based working, archiving, customer contact, and digital service delivery.
- Fixi
- Seneca
- WePlog
- CARP-E
Products and services
- JOIN Platform Modular case and document management platform designed for Dutch government organizations. Built on API-first architecture following Common Ground principles, with separate data and application layers, and supporting StUF, BAG, BRP, MDTO, and proprietary API integrations.
- JOIN Zaaksysteem (Case Management) Flexible case management system ('zaaksysteem') for Dutch government that adapts to organizational processes, connects to Common Ground, and serves as the core heart of JOIN service delivery for government processes.
- Joni+ AI Assistent AI assistant integrated with the JOIN case management system, designed specifically for Dutch government case management workflows.
- Klantcontactsoftware Customer contact software that gives customer service center employees a single, integrated view of the customer across channels, integrated with JOIN.
- eFormulieren Digital forms solution for citizens and businesses to submit applications, reports, and complaints to government organizations online.
- JOIN Woo Portaal Portal for Wet open overheid (Public Access Act) compliance that supports both active and passive disclosure (Woo requests), integrated directly with JOIN Zaak & Document for document publication.
- CARP-E Anonimiseren Document anonymization tool for Woo requests and AVG (GDPR) compliance. Automatically recognizes privacy-sensitive data (names, BSN, addresses, dates of birth, phone numbers, email addresses, IBAN, license plates) and irreversibly redacts it without generative AI, delivering predictable and auditable results.
- RMA & Archivering Records Management Application (RMA) for government archiving compliance, certified to NEN-ISO 16175 and NEN 2082, supporting e-Depot transfers, automatic retention management, and PDF/A format for long-term storage.
- Digitaal Loket Digital counter solution for municipalities that enables 24/7 citizen self-service, including eFormulieren for submission, a Personal Internet Page (PIP) for status tracking, built-in payment gateway, chain portal options, and DigiD/eHerkenning/eIDAS authentication.
- Bestuurlijke besluitvorming Solution for administrative decision-making processes within Dutch government organizations.
- Leerlingenvervoer Student transportation management solution designed for Dutch municipalities to administer learner transport.
- EvenementenAssistent Event permit application and management solution that assists government organizations in processing event permits.
- Fixi Citizen reporting application (web and iOS/Android) for municipalities that lets citizens report public space issues with location, photos, and descriptions.
- Seneca Formserver Form server from the Seneca product line for creating and managing digital forms, WCAG 2.1 Level AA accessibility compliant.
- Seneca Smartsite Web content management system from the Seneca product line, WCAG 2.2 Level AA accessibility compliant.
- Doclogic Information management solutions for knowledge-intensive organizations in healthcare, education, and business services. Acquired in October 2021 and operating as a wholly-owned subsidiary of the Decos Technology Group.
- Functioneel Beheer (Functional Management) Managed functional administration service in which Decos staff maintain and operate the JOIN platform so customer teams can focus on their primary process.
- Digital Professionals Consulting and professional services delivered by government-experienced consultants to support digital transformation, data integrations, and ongoing application management.
- Data-integraties Data integration services that implement and maintain connections between JOIN and Common Ground, StUF, BAG, BRP, and customer-specific APIs.
- JOIN in de Cloud (Cloud Hosting) Managed BIO-compliant cloud hosting of JOIN within the Netherlands, including automatic updates and security maintenance, delivered as SaaS.
- Training Role-based training services for JOIN end users, key users, and application administrators, delivered in a practical, role-oriented format.
- Support Technical support services for Decos products and customers.
Quantifiable outcome
- At least 15 minutes administrative time saved per request due to automatic case creation from digital submissions
- +1 more outcomes
Companies that use Decos
Customer profileNamed customers17 records
Segments3 records
Ideal customer profiles3 records
Decos technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability2 records
Feature8 records
Decos partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- MicrosoftcorePrimary cloud infrastructure provider. Decos uses Microsoft Azure data centers within the EEA for hosting government client data. Microsoft is certified according to numerous industry standards.
- Amazon (AWS)coreCloud infrastructure provider within EEA. Part of Decos multi-cloud strategy for government hosting.
- OraclecoreCloud infrastructure provider within EEA. Part of Decos multi-cloud strategy for government hosting.
- DoclogiccoreSubsidiary acquired in October 2021. Specializes in information management for knowledge-intensive organizations in healthcare, education, and business services. Located in Raalte alongside ZiuZ Forensics.
- Common GroundcoreDutch government IT architecture initiative. Decos develops API-first solutions aligned with Common Ground principles: data separate from applications, standard APIs (StUF, BAG, BRP), modular architecture.
- LogiuscoreDutch government standards organization for DigiD, eHerkenning, and other digital identity services. Decos maintains DigiD-compliant connections for government client authentication.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Decos competitors and assessment
Company assessmentBroad incumbents
- Microsoft (Dynamics 365 / Power Platform): Microsoft is a core infrastructure partner of Decos via Azure, but Microsoft Dynamics 365 and the Power Platform increasingly compete for Dutch government case management and workflow automation budgets. As a broad incumbent, Microsoft offers overlapping capabilities as part of a much larger enterprise portfolio rather than as a Dutch-government specialist.
- Salesforce: Salesforce increasingly pursues European public-sector digital service contracts through its Government Cloud and Service Cloud offerings. While it does not currently offer a Dutch-specialist zaaksysteem, its low-code platform and citizen service tooling overlap with portions of Decos's JOIN and Digitaal Loket footprint.
- Oracle: Oracle is one of Decos's three core cloud infrastructure partners within the EEA but also competes for the same Dutch public-sector wallet with its broader government and document management portfolio. As a broad incumbent, Oracle offers overlapping document and case capabilities within a much wider enterprise suite.
- Visma: Visma is a Northern European provider of mission-critical business software, including a Dutch government practice with case management and document solutions. It competes with Decos across Dutch public-sector software with broader Nordic and Benelux scale rather than pure-play Dutch specialization.
Direct peers
- Centric: Centric is one of the largest Dutch IT services and software providers with a strong government practice, offering its own zaaksysteem and document management solutions to municipalities and uitvoeringsorganisaties. It directly competes with Decos's JOIN platform across case management and citizen services in the Dutch public sector.
- Topicus: Topicus is a Dutch software house owned by Topicus.com that delivers domain-specific vertical SaaS for government, healthcare, and education, including case management solutions for Dutch municipalities. It competes directly with Decos across Dutch government case management and document workflows.
- Roxit (Total Specific Solutions): Roxit is a Dutch vendor specializing in document management, e-archiving, and zaaksystemen for municipalities and government bodies. Now part of Total Specific Solutions, it competes head-to-head with Decos's JOIN zaaksysteem and RMA & Archivering modules across the Dutch government install base.
- Pro10 (PinkRoccade / CGI): Pro10 is a Dutch e-government software vendor focused on case management and citizen services for municipalities, historically branded under PinkRoccade and now part of CGI. It is a direct competitor to JOIN in the Dutch municipal zaaksysteem market.
- Civity: Civity is a Dutch vendor providing SaaS-based case management and process automation for municipalities, with a strong Common Ground-aligned product portfolio. It directly competes with Decos's JOIN platform for the same Dutch municipal customers and Common Ground compliance contracts.
Regional players
- CGI Federal / CGI Nederland: CGI is a large IT services and systems integrator with a strong Dutch practice through its acquisition of the former PinkRoccade government business (now operating under Pro10). It serves Dutch municipalities with consulting, integration, and proprietary government software, making it a relevant regional peer alongside the standalone Dutch govtech specialists.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Decos social profiles
Digital presenceDecos compliance and trust
Trust signalCompliance10 records
Decos financial estimates
Financial estimateRevenue estimate
Valuation estimate
Decos leadership team
Management profileNumber of profiles
Profiles2 records
Decos subsidiaries and ownership
Company hierarchySubsidiaries4 records
Decos funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Decos M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Decos
What does Decos do?
Decos builds and licenses the JOIN platform, a modular case and document management system (zaaksysteem) for Dutch government organizations, including municipalities, ministries, and implementing agencies. The platform is API-first, built on Common Ground principles, and complemented by modules for customer contact, digital portals (Digitaal Loket), e-forms, Woo (Public Access Act) compliance, document anonymization (CARP-E), records management and archiving (RMA), and the Joni+ AI assistant, delivered as SaaS or on-premise with implementation, integration, training, and managed cloud services.
Is Decos a public or private company?
Decos is a private company. It is classified as management employee owned and is currently operating.
When was Decos founded?
Decos was founded in 1987. It employs 101 to 250 people.
Where is Decos based?
Decos is headquartered in Pune, India, in the Asia region.
How does Decos make money?
Three revenue lines are on record. Software Licensing (JOIN Platform) is the primary driver. The others are cloud Hosting (JOIN in de cloud) and professional Services.
Who are Decos's main competitors?
Broad incumbents on record are Microsoft (Dynamics 365 / Power Platform), Salesforce, Oracle and Visma. Direct peers are Centric, Topicus, Roxit (Total Specific Solutions), Pro10 (PinkRoccade / CGI) and Civity. CGI Federal / CGI Nederland is listed as a regional player.
Does Decos have an API?
Yes. JOIN platform follows API-first architecture with data separated from applications. Supports Common Ground integration patterns. From the main page: 'Data-integraties - Koppelingen met Common Ground, StUF, BAG, BRP en eigen API.' Also mentioned in Trust Center: Woo Portaal 'haalt informatie direct uit JOIN Zaak & Document via de RestAPI.'
What industry is Decos in?
Decos's product category is Government Case Management Software. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms, with a secondary code of HDAEADAG, Data Privacy, Consent & Compliance Management. Its NAICS code is 5132 and its SIC code is 7372.