Ellie Care

What Ellie Care does

Ellie Care is an Argentina-based telehealth and remote monitoring company that provides continuous health and safety monitoring primarily for elderly individuals living independently, with additional offerings for lone workers, young adults, and people with disabilities. The platform centers on the Ellie Watch, a Samsung Galaxy Watch device equipped with eSIM that operates autonomously without a paired smartphone, capturing physiological data (heart rate, SpO2, physical activity, sleep, nutrition), socio-affective signals, and cognitive health indicators. Sensor data is processed through AI, neural networks, and machine learning to deliver automatic fall detection, predictive alerts for social isolation and mental health decline, SOS emergency activation, geolocation on demand, and routing to a staffed 24/7 monitoring center (Ellie Center) and a user-defined Help Network of family or caregivers. A family web and mobile portal exposes real-time variables, alert history, and Help Network management.

The business model is subscription-based, with monthly and annual billing tiers for individuals, a specialized Young Plan, and corporate benefit programs for employee wellness and lone worker protection. Devices are supplied either on a loan (comodato) basis during the subscription term or purchased outright, creating both recurring service revenue and hardware-related revenue streams. Ellie Care operates across Latin America (Argentina, Chile, Colombia, Mexico, Uruguay) and Europe (Spain) and is supported by a partner ecosystem including Samsung (hardware and Knox security), Harvard (research), América Móvil (telecom infrastructure), AWS (cloud), Mtech, Addiuva, and Canary Speech. The company is HIPAA- and GDPR-compliant, holds multiple industry recognitions (Zurich Innovation Championship finalist 2024; Silver Economy Forum winner 2025 and Best Remote Monitoring Platform Latinamerica 2026; Human MMB finalist), and was showcased as a Samsung Feature Partner at HLTH 2025 in Las Vegas.

Name

Ellie Care

Legal name

Ellie Care

Website

https://ellie.care

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Ellie Care is an Argentina-based telecare platform that delivers 24/7 health and safety monitoring via a Samsung Galaxy Watch with eSIM, AI-powered fall detection, and a staffed monitoring center, serving elderly individuals, lone workers, young adults, and people with disabilities across Latin America and Europe.

Ownership category

akta.pro rank

Product category

Remote Health Monitoring

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro industry

PRIMARYHSAHAAAL

Personal Emergency Response (PERS) & Medical Alert Monitoring

Home & Personal Services/Home Security, Alarm & Smart Home Services/Monitored Security & Intrusion Alarm Services

SECONDARYHSAHAHAE

Caregiver Monitoring, Check-In & Family Notification Platforms

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHSAHAHAI

Wearable Medical Alert Devices (Pendants, Watches, Bands)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHSAHAHAF

Two-Way Voice Emergency Communication Devices & Services

Home & Personal Services/Home Security, Alarm & Smart Home Services/Personal Emergency Response Systems (PERS) & Medical Alert

SECONDARYHLACAPAD

Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension)

Healthcare & Life Sciences/Digital Health & Health IT/Healthcare IoT & Remote Patient Monitoring

Keywords

• Remote patient monitoring
• Elder telecare services
• Fall detection technology
• Wearable health monitoring
• Personal emergency response

Headquarters

HQ city

Córdoba

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Subscription Service: Monthly or annual subscription plans for 24/7 telecare and remote monitoring services. The service includes continuous health monitoring, fall detection, SOS button, and access to the 24/7 monitoring center.
2. Device Provisioning (Comodato/Loan): Samsung Galaxy Watch device provided under loan arrangement during subscription period. User must return device in good condition upon contract termination.
3. Device Purchase: Users can purchase the Ellie Watch device outright, retaining ownership regardless of subscription status.
4. Corporate Benefit Programs: Ellie Care offered as corporate benefit for employee wellness and lone worker protection, providing recurring B2B subscription revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Ellie Care provides a subscription-based telecare and remote health monitoring service combining a Samsung Galaxy Watch device with eSIM technology, AI-powered continuous health monitoring (vital signs, fall detection, mental and cognitive health tracking), and a 24/7 professional monitoring center that activates emergency response and notifies the user's customizable Help Network. The service is sold as a recurring monthly or annual subscription, with devices provided via loan (comodato) or purchased outright, and is offered to both individual families and corporate clients for lone worker protection.

Product overview

Ellie Care is a technology platform specializing in senior telecare and remote monitoring. The core offering consists of the Ellie Watch (a Samsung smartwatch), the Ellie Center 24/7 professional monitoring center, and the customizable Help Network. The ecosystem integrates AI and machine learning for fall detection, vital signs monitoring, and early identification of social isolation and mental health concerns. The platform offers specialized solutions for different segments: elderly care, disability support, young adults (Young Plan), and corporate lone worker safety. A web portal and mobile app provide real-time health data and alert management for users and their families.

Differentiator

Problem solved

Functional benefit

Brands

• Ellie Watch: A Samsung smartwatch integrated with Ellie Care's monitoring platform for remote care and assistance services.

Products and services

• Ellie Watch A Samsung smartwatch configured as the primary hardware device for the Ellie Care telecare service, providing health sensors, fall detection, SOS button, and eSIM-enabled autonomous operation without a paired smartphone. Provided to users under loan (comodato) during subscription or purchased outright.
• Ellie Care Telecare Monitoring Service The core subscription offering: continuous AI-powered health monitoring (vital signs, fall detection, mental and cognitive health tracking) delivered through the Ellie Watch, backed by a 24/7 professional monitoring center that coordinates emergency response and notifies the user's Help Network. Sold as monthly or annual subscription.
• Family Portal (Web and Mobile App) Web and mobile application providing access to real-time health variables and trends, complete event and alert history, smartwatch usage information, and Help Network management for users and their families.
• Corporate Lone Worker Protection B2B corporate wellness and lone worker safety solution providing real-time monitoring, emergency alerts, geolocation, and 24/7 assistance for employees working in isolation. Sold as a recurring corporate subscription benefit.
• Elderly Care Solution Specialized telecare solution for seniors enabling independent living through continuous vital signs monitoring, automatic fall detection, SOS button, mental and cognitive health tracking (Alzheimer, Parkinson), and 24/7 monitoring center access with family Help Network notifications.
• Young Plan 24/7 protection and assistance plan for young adults featuring silent safety alerts, medical emergency buttons, health monitoring, wellness reminders, and safety network activation for personal safety when alone.
• Disability Support Solution Customized care solution for people with disabilities featuring a simplified interface, accessible SOS buttons, vital signs monitoring, safe zones (geofencing), and caregiver alerts tailored for Down Syndrome, Autism, ALS, and other conditions.

Quantifiable outcome

• Users report high satisfaction based on NPS surveys
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature10 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• SamsungflagshipTechnology or Integration · 11 November 2025Ellie Care integrates with Samsung Galaxy Watch devices and Samsung Knox platform for senior health monitoring. Ellie Care was showcased as a Samsung Feature Partner at HLTH 2025 in Las Vegas, demonstrating the joint solution for physical, social, and cognitive health monitoring.
• HarvardcoreStrategic or Co-development PartnerHarvard collaborates with Ellie Care as a global leader in research, contributing to the company's data-driven approach and validation of health monitoring methodologies.
• América MóvilcoreTechnology or IntegrationAmérica Móvil provides telecommunications infrastructure support as a major regional technology and communications company.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS provides cloud infrastructure and services supporting Ellie Care's platform operations, data processing, and AI/ML capabilities.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• CarePredict: AI-powered wearable for seniors that detects changes in activity, behavior, and health. Comparable to Ellie Care on AI-driven continuous health monitoring and predictive elderly care, with a different form factor.
• Aiva Health: Voice-first care platform for seniors and caregivers using smart speakers and wearables. Adjacent peer to Ellie Care in monitored senior care, overlapping on subscription care model and family/caregiver notifications.
• Vayyar Home (and similar fall-detection radar vendors): Contactless fall-detection and senior monitoring technology using radar/sensors. Comparable to Ellie Care as an emerging modality for automated fall detection in senior care, though non-wearable.

Direct peers

• Medical Guardian: US-based PERS and medical alert provider offering 24/7 monitored fall detection and emergency response. Directly comparable to Ellie Care on subscription PERS, monitored devices, and family/caregiver notification.
• Bay Alarm Medical: Established US PERS provider with in-home and mobile/GPS medical alert devices plus 24/7 monitoring. Closely comparable to Ellie Care on hardware-plus-monitoring model and elderly-segment focus.
• Life Alert: Iconic US PERS company providing monitored emergency response for seniors. Comparable to Ellie Care as a category-defining subscription PERS service with monitored devices and 24/7 call center.
• Tunstall Healthcare: Global telecare and remote patient monitoring provider with 24/7 monitoring centers across Europe. Directly comparable to Ellie Care on cross-border PERS, telehealth devices, and care-platform delivery to seniors.
• MobileHelp: US PERS provider offering mobile medical alert systems with GPS and fall detection. Comparable to Ellie Care on wearable mobile PERS hardware and subscription-based monitored emergency response.
• Lively (GreatCall / Best Buy Health): Senior-focused connected health service offering wearable devices with 24/7 emergency response and health monitoring. Comparable to Ellie Care on smartwatch-style PERS hardware and monitored subscription model.

Broad incumbents

• Philips Lifeline (now Connect America): Healthcare incumbent in the medical alert / PERS category with broad portfolio of senior care solutions. Comparable to Ellie Care as a legacy PERS leader competing for the same monitored-elderly use case at greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/elliecare.latam

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ellie Care