Insurcomm

What Insurcomm does

Insurcomm Restoration Group is a US-based, privately held emergency mitigation, restoration, and reconstruction services company headquartered in Portsmouth, New Hampshire. Founded in 1995 by Neil Robbins after observing restoration customers being abandoned after initial cleanup, the company has operated for more than 30 years under the leadership of CEO Kelly Brewer, who also leads parent platform Fortify Companies. Insurcomm is backed by private equity firm Summit Partners and operates as the core operating subsidiary within the Fortify Companies national property services platform. The company serves residential homeowners, commercial and industrial property owners, insurance carriers and adjusters, municipalities, and multi-site property managers across New England, the Mid-Atlantic, the Midwest, and the Southeast, with reach expanded to 30+ states and 100+ markets through the Fortify/Rytech network.

The company's service portfolio spans three families — Cleanup Services (water extraction, fire and smoke cleanup, mold remediation, offsite contents cleaning, odor removal, structural cleaning, disaster site cleanup, and environmental/biohazard cleanup), Restoration Services (reconstruction, contents packout, large-loss and storm response), and Specialty Services (emergency mitigation, insurance documentation, board-up, commercial/industrial recovery, structural shoring, and asbestos abatement) — delivered as an end-to-end single-accountable-team workflow from first call through final walkthrough. Underlying technology includes a 24/7 emergency dispatch system, the Fortify-platform Emergency Response Plan (ERP) portal at erp.insurcomm.com, DocuSketch 360° pre-loss documentation, Xactimate-compatible ESX/FML floor plans, an interactive Mold Remediation Cost Calculator, and integrated contents packout and barcode-tracked inventory systems, supported by IICRC-certified technicians and a dedicated large-loss team.

Insurcomm generates revenue primarily from quote-based restoration and reconstruction project fees reimbursed through insurance carriers, supplemented by tiered subscription fees from its Emergency Response Plan product (Basic free, Standard $700 setup + $300/year, Premium $1,000 setup + $400/year, Enterprise custom), with setup fees credited toward the first claim. Distribution is multi-channel: 24/7 phone and web intake, regional inside-sales service centers, an insurance-carrier referral channel, the Fortify/Rytech franchise and strategic-partner network, self-serve digital tools, and property-manager subscription sales. Geographic growth has accelerated through the addition of new offices in Ohio (2025), Pennsylvania (2026), and Virginia (2026), and the acquisitions of Soil-Away Restoration Services and Theraclean Restoration (both 2024) and Rytech Restoration (2025, via Fortify).

Name

Insurcomm

Legal name

Insurcomm Restoration Group

Website

https://insurcomm.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Insurcomm Restoration Group is a US-based, PE-backed emergency mitigation, restoration, and reconstruction services company serving residential, commercial, industrial, insurance, municipal, and multi-site property manager customers across 30+ states through the Fortify Companies platform.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Facilities Support Services (561210)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD)

akta.pro secondary industries

Facility Emergency Response Plans (ERP) & Integrated Contingency Plans (ICP) (EUAHALAB), Compliance, Risk & EHS Management (BPABAAAK)

Keywords

• Property damage restoration
• Emergency mitigation services
• Water damage cleanup
• Fire smoke remediation
• Disaster recovery contractor

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Restoration and reconstruction project fees: Core revenue from emergency mitigation, water/fire/mold remediation, contents packout and cleaning, large-loss storm response, structural shoring, asbestos abatement, commercial/industrial recovery, and full reconstruction services. Billed per project, typically coordinated and reimbursed through insurance carriers; pricing is quote-based, not publicly listed.
2. Emergency Response Plan (ERP) subscriptions: Recurring subscription revenue from a tiered pre-loss preparedness program for property managers and commercial clients: Basic (Free), Standard ($700 setup / $300 annual), Premium ($1,000 setup / $400 annual), and Enterprise (custom). Setup fees are credited toward the first claim.
3. Franchise and partner network revenue (via Fortify/Rytech): Revenue contribution through Fortify Companies' acquisition of Rytech Restoration's 100+ franchise locations across 25 states, combining company-owned and franchise models to serve 100+ markets across 30+ states under the Insurcomm/Fortify platform.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

Insurcomm is a property damage restoration contractor providing 24/7 emergency response, mitigation, cleanup, restoration, and full reconstruction services for residential and commercial properties damaged by water, fire, smoke, mold, storm, and environmental hazards. The company coordinates end-to-end with insurance carriers throughout the claim cycle and offers a tiered Emergency Response Plan (ERP) subscription program (Basic/Free, Standard, Premium, Enterprise) for property managers featuring DocuSketch 360° pre-loss documentation and Xactimate-compatible floor plans.

Product overview

Insurcomm delivers a unified nationwide mitigation, restoration, and reconstruction platform (organized under three service families — Cleanup Services, Restoration Services, and Specialty Services) rather than a set of standalone products. Its core offering bundles eight cleanup services (Water Damage Cleanup & Extraction, Fire & Smoke Damage Cleanup, Mold Remediation, Offsite Cleaning & Deodorization, Odor Removal & Sanitization, Structural & Surface Cleaning, Disaster Site Cleanup, and Environmental & Biohazard Cleanup), six restoration services (Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Damage Restoration, Contents Packout & Restoration, Large Loss & Storm Restoration, and Reconstruction & Property Repair), and six specialty services (Emergency Response & Mitigation, Insurance Documentation and Claims Support, Building Security & Board-Up, Commercial & Industrial Recovery, Structural Shoring & Stabilization, and Asbestos Abatement) under one project-managed workflow from first call through final walkthrough. Layered on top are the Emergency Response Plan (ERP) subscription program — a pre-loss risk management service for property managers built on DocuSketch 360° documentation and Xactimate-compatible floor plans — and a self-service Mold Remediation Cost Calculator. Acquired regional brands (Soil-Away Restoration Services, Theraclean Restoration) and the Rytech Restoration franchise network extend Insurcomm's footprint into 30+ states as part of the Fortify Companies platform.

Differentiator

Problem solved

Functional benefit

Brands

• Insurcomm Restoration: The full-service restoration and reconstruction brand of Insurcomm operating under the Fortify Companies platform, providing water, fire, mold, storm, environmental, and biohazard restoration services nationwide.

Products and services

• Water Damage Cleanup & Extraction Certified water mitigation service that uses advanced extraction and drying equipment to remove water from properties affected by burst pipes, storms, or sprinkler malfunctions; includes moisture detection, structural drying, dehumidification, sanitization, and content protection.
• Fire & Smoke Damage Cleanup Specialized cleanup that removes soot and ash from all surfaces, cleans and sanitizes HVAC systems and ductwork, neutralizes smoke odor and provides air purification, and coordinates content and fabric restoration after fire events.
• Mold Remediation Certified mold remediation that tests and contains mold, removes affected materials, performs HEPA vacuuming and air filtration, surface cleaning and spore abatement, and applies mold-inhibiting coatings meeting EPA and industry standards.
• Offsite Cleaning & Deodorization Secure, climate-controlled offsite facility service that packs out, inventories, transports, deodorizes, and uses ultrasonic/specialty cleaning on furniture, documents, electronics, and other sensitive contents damaged by fire, water, or mold.
• Odor Removal & Sanitization Advanced deodorization and sanitization service using HEPA air filtration, ozone and hydroxyl treatment, surface disinfection with antimicrobial applications, and air duct cleaning to eliminate odors at their source.
• Structural & Surface Cleaning Deep cleaning of interior and exterior structural components and surfaces using debris and contaminant removal, antimicrobial and deodorizing treatments, and final post-restoration cleaning to prepare areas for repairs or reconstruction.
• Disaster Site Cleanup

Quantifiable outcome

• Typical 2–4 hour on-site response time for Virginia and North Carolina emergencies
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered flagship, major and minor.

• Fortify CompaniesflagshipStrategic or Co-development PartnerFortify Companies is the parent platform of which Insurcomm Restoration is a Fortify Company. Fortify integrates Insurcomm's company-owned service centers, Rytech's franchise network, and 200+ strategic partners into a national restoration and property services platform, providing shared branding, technology, capital, and cross-network mobilization.
• Soil-Away Restoration ServicesmajorStrategic or Co-development PartnerNew Hampshire-based disaster restoration company acquired by Insurcomm (backed by Summit Partners) to enhance water, fire, and mold damage restoration capabilities across New England. Announced July 2024.
• Theraclean RestorationmajorStrategic or Co-development PartnerAcquired by Insurcomm in December 2024 alongside Soil-Away to strengthen its national presence and enhance restoration capabilities across the mid-Atlantic and New England regions.
• Rytech RestorationflagshipChannel Partner/ Reseller/ DistributorNational franchise restoration provider with 100+ locations across 25 states, acquired by Fortify Companies in December 2025. Combined with Insurcomm's company-owned network, the deal creates a national platform serving 100+ markets across 30+ states. Rytech founder Bubba Ryan retired after three decades; Randy Kerlin continues as Rytech COO.
• DocuSketchmajorTechnology or IntegrationDocuSketch provides 360° immersive 3D pre-loss documentation as a feature of Insurcomm's Emergency Response Plan (ERP). Captured at enrollment, the timestamped visual record is shared instantly with adjusters and TPAs at first notice of loss.
• Associa Cares (via Associa branches)minorOthersSix Associa branches in the northeastern United States hosted the 2025 Northeast Region Event Series to raise over $260,000 for the nonprofit Associa Cares, which assists families affected by disasters. Insurcomm participated as a vendor partner among more than 170 Associa managers, leaders, and vendor partners across four states.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Paul Davis Restoration: Paul Davis is a national restoration franchise network providing water, fire, mold, and reconstruction services to residential and commercial customers. It directly competes with Insurcomm on emergency response, mitigation, and full-rebuild project management across the U.S. and Canada.
• ServPro Industries: ServPro is the largest national fire, water, and mold restoration franchise network in North America with thousands of franchise locations. It is the closest direct peer to Insurcomm, competing in the same 24/7 emergency mitigation, restoration, and reconstruction space across residential and commercial customers.
• Rainbow Restoration (Neighborly): Rainbow Restoration is a Neighborly brand offering water, fire, and mold restoration across a franchise footprint. It directly competes with Insurcomm in residential and commercial emergency restoration and shares the insurance-carrier referral model.
• Cotton Global Disaster Solutions: Cotton GDS (formerly Cotton Holdings) is a national large-loss and catastrophic response firm providing emergency response, restoration, and reconstruction services. It is a direct peer in the large-loss and storm restoration segment where Insurcomm positions its dedicated team.
• BELFOR Property Restoration: BELFOR is the world's largest property restoration company, offering fire, water, storm, and large-loss restoration with national and international coverage. It directly competes with Insurcomm's large-loss and commercial/industrial recovery business and sets the scale benchmark for catastrophic response.
• BMS CAT: BMS CAT (BMS Group) is a national commercial and residential restoration firm specializing in fire, water, mold, contents, and reconstruction. It directly competes with Insurcomm in the commercial and industrial recovery and large-loss segments.
• PuroClean: PuroClean is a national franchise system focused on property damage remediation and restoration, including water, fire, mold, and biohazard cleanup. It is a direct peer competing for insurance-referred residential and commercial restoration work in overlapping markets.
• Coit Cleaning & Restoration Services: Coit offers residential and commercial cleaning, restoration, and contents packout services across U.S. locations. It directly competes with Insurcomm on residential fire/water restoration and contents cleaning services.

Regional players

• Allied Restoration Services: Allied Restoration Services is a regional West Coast and Southwestern restoration provider serving commercial and residential customers with similar 24/7 mitigation and reconstruction services. Comparable to Insurcomm in service mix but operating primarily outside Insurcomm's core Northeast/Mid-Atlantic territory.

Broad incumbents

• ServiceMaster Restore: ServiceMaster Restore operates the restoration franchise arm of ServiceMaster, a broad incumbent with national brand recognition in residential and commercial restoration. It overlaps with Insurcomm's water, fire, and mold services but is part of a wider facility services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@insurcomm
• Facebookfacebook.com/Insurcomm
• LinkedInlinkedin.com/company/insurcomm-construction-inc-
• Instagraminstagram.com/insurcomm

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insurcomm