High Point Networks
High Point Networks is a privately held, vendor-neutral business IT solutions provider in West Fargo, ND, delivering managed services, cybersecurity, network infrastructure, unified communications, data center, and physical security to SMB, enterprise, education, and healthcare customers across the United States through 35+ manufacturer partnerships.
- Company typePrivate
- Founded2003
- HeadquartersWest Fargo, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What High Point Networks does
High Point Networks is a privately held, vendor-neutral business IT solutions provider headquartered in West Fargo, North Dakota, founded in November 2003 by Tom McDougall and Justin Fetsch, both previously of Applied Communications. The company delivers managed services, professional services, cybersecurity, network infrastructure, unified communications, data center, physical security, and audio/video solutions to SMB, enterprise, education, and healthcare customers across the United States. Its product architecture is organized around the SMART Services™ managed services suite, which consists of a core co-managed offering plus 15+ modular add-ons (backup, business continuity, disaster recovery, documentation, email security, endpoint protection, endpoint zero trust, firewall, M365 backup, MDR, network, security awareness training, SOCaaS, and Voice 360), supported by standalone product lines including cloud-based UCaaS (Zoom, Microsoft Teams, RingCentral, DialPad, CallTower, 8x8), on-premise phone systems (Mitel MiVoice, FortiVoice), data center infrastructure (HPE, StorMagic, Broadcom, Vertiv), network infrastructure (Extreme, HPE Aruba, HPE Juniper), and physical security (Axis cameras, Genetec, HID Global, Assa Abloy).
The company operates through more than 35 manufacturer partnerships spanning Fortinet, Palo Alto Networks, SentinelOne, Threatlocker, KnowBe4, Mimecast, Mitel, Microsoft, Zoom, and others, holding premier or factory-authorized status with several. Distribution is sales-led and combines a regional direct field sales force targeting enterprise accounts with a channel/VAR partner network for SMB reach; marketing runs across blog, podcast (Get to the Point), an annual magazine, and events.
Revenue is generated through two streams: recurring managed services from SMART Services subscriptions and one-time professional services for implementation, configuration, and consulting delivered by 70+ engineers. The company is bootstrapped (no disclosed funding, parent company, or M&A), employs 225+ people, and is recognized on CRN's Top 100 Security MSP list (2024 and 2026) and as Mitel CLM Partner of the Year 2024. AI capabilities are delivered entirely through partner platforms: computer vision for physical security via Axis/Genetec, UCaaS call summaries via Zoom/Teams, and email threat detection via Mimecast.
High Point Networks firmographics
Firmographics- Name
- High Point Networks
- Legal name
- High Point Networks, LLC
- Website
- https://highpointnetworks.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- High Point Networks is a privately held, vendor-neutral business IT solutions provider in West Fargo, ND, delivering managed services, cybersecurity, network infrastructure, unified communications, data center, and physical security to SMB, enterprise, education, and healthcare customers across the United States through 35+ manufacturer partnerships.
- Ownership category
- akta.pro rank
High Point Networks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Network Services & Managed Data Center Networking (HDABAFAM)
- akta.pro secondary industries
- Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)
Keywords
Where High Point Networks is headquartered
LocationHeadquarters
- HQ city
- West Fargo
- HQ country
- United States
- HQ region
- North America
Markets served
High Point Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Services: Recurring managed services revenue from ongoing IT support and infrastructure management
- Professional Services: One-time professional services for implementation, deployment, and consulting
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
High Point Networks product offering
Product offeringCore offering
High Point Networks delivers managed IT services and business technology solutions across network infrastructure, unified communications, cybersecurity, data center, and physical security. Its SMART Services suite works alongside existing client IT teams with customizable packages for backup, security, networking, and communications, supported by a team of over 70 engineers delivering project-based professional services and structured cabling.
Product overview
High Point Networks is a premier provider of comprehensive business IT solutions organized around a platform-plus-services architecture. The core offering is SMART Services, a managed services suite that works alongside existing IT teams rather than replacing them, providing customizable packages across backup, business continuity, data center, disaster recovery, documentation, email security, endpoint protection, endpoint zero trust, firewall, M365 backup, MDR, network management, security awareness training, SOCaaS, and Voice 360. Supporting the SMART Services are specialized core product lines: Audio & Video Systems (commercial displays, mass communications, meeting rooms, professional AV built on Q-SYS); Carrier Services Consulting (vendor-neutral carrier assessment and management); Cloud-Based Communication Platforms/UCaaS (Zoom, Microsoft Teams, RingCentral, DialPad, CallTower, 8x8); Cybersecurity Solutions (penetration testing, incident response, vulnerability assessments); Data Center Services (storage, hardware, software); Network Infrastructure (security, switching, wireless, SASE/SSE); Phone Systems (Mitel MiVoice, FortiVoice); Physical Security (Axis cameras, Genetec, HID Global, Assa Abloy access control with AI threat detection); Professional Services (project-based IT support); and Network Cabling Services (structured cabling, fiber optic). The company partners with over 35 manufacturers including Fortinet, HPE, Palo Alto Networks, SentinelOne, Mitel, Microsoft, and others.
Differentiator
Problem solved
Functional benefit
Brands
- SMART Services™: Managed IT services that work alongside existing IT staff, offering customizable packages for backup, business continuity, data center, disaster recovery, documentation, email security, endpoint protection, endpoint zero trust, firewall, M365 backup, MDR, network, security awareness training, and SOC services
- Voice 360™
- Get to the Point Podcast
- Get to the Point Magazine
Products and services
- SMART Services™
Companies that use High Point Networks
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
High Point Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration34 records
AI capability5 records
High Point Networks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MitelcoreTechnology partnership for communications and collaboration solutions. High Point Networks serves as a partner for Mitel's unified communications and VoIP solutions.
Scale indicators1 record
Expansion highlights6 records
High Point Networks competitors and assessment
Company assessmentBroad incumbents
- Computacenter: European-headquartered IT solutions provider with US operations covering enterprise networking, security, data center, and managed services — comparable enterprise IT-services category.
- SHI International: Large IT solutions and services provider with deep partnerships across OEMs and a managed/cloud services portfolio that competes for similar mid-market and enterprise IT spend.
- ePlus Technology: IT solutions and services company delivering networking, security, data center, cloud, and managed services to mid-market and enterprise — overlapping vendor stack and customer profile.
- Connection (now part of Insight): IT solutions and managed services provider focused on enterprise and public sector, with a similar mix of hardware resale, networking, security, and cloud/managed services.
- CDW: Large-scale IT solutions provider offering hardware, software, managed services, and integration across networking, security, data center, and collaboration — overlaps with High Point's portfolio at much greater scale.
- Insight Enterprises: Global IT solutions integrator and services provider delivering hardware, software, cloud, and managed services — broader portfolio and scale, but directly comparable IT-solutions category.
Direct peers
- Marco Technologies: Upper-Midwest IT managed services and technology provider with comparable managed IT, network, voice, and security portfolio targeting regional SMB and enterprise customers.
- Ntiva: Mid-market managed IT services and cybersecurity provider serving SMB and mid-market organizations across the US, with a similar portfolio of managed services, cloud, and security offerings.
- Dataprise: Mid-market national MSP offering managed IT, cybersecurity, cloud, and UCaaS to SMB and enterprise customers — directly comparable in service mix, customer size, and managed-services-led GTM.
Emerging players
- Arctic Wolf: Pure-play security operations vendor offering MDR/SOC-as-a-service to SMB and mid-market via channel partners — overlaps with SMART MDR and SOCaaS, increasingly an alternative to MSP-delivered security.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
High Point Networks social profiles
Digital presenceHigh Point Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
High Point Networks leadership team
Management profileNumber of profiles
Profiles4 records
High Point Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
High Point Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about High Point Networks
What does High Point Networks do?
High Point Networks delivers managed IT services and business technology solutions across network infrastructure, unified communications, cybersecurity, data center, and physical security. Its SMART Services suite works alongside existing client IT teams with customizable packages for backup, security, networking, and communications, supported by a team of over 70 engineers delivering project-based professional services and structured cabling.
Is High Point Networks a public or private company?
High Point Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was High Point Networks founded?
High Point Networks was founded in 2003. It employs 101 to 250 people.
Where is High Point Networks based?
High Point Networks is headquartered in West Fargo, United States, in the North America region.
How does High Point Networks make money?
Two revenue lines are on record. Managed Services are the primary driver. The others are professional Services.
Who are High Point Networks's main competitors?
Broad incumbents on record are Computacenter, SHI International, ePlus Technology, Connection (now part of Insight), CDW and Insight Enterprises. Direct peers are Marco Technologies, Ntiva and Dataprise. Arctic Wolf is listed as an emerging player.
Does High Point Networks have an API?
No public API is recorded for High Point Networks.
What industry is High Point Networks in?
High Point Networks's product category is Managed IT Services. Its primary akta.pro industry code is HDABAFAM, Network Services & Managed Data Center Networking, with a secondary code of HDAIAFAI, Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability). Its NAICS code is 541513 and its SIC code is 7373.