Information Technology Disaster Resource Center
ITDRC is a 501(c)(3) nonprofit that deploys volunteer-driven rapid response technology systems, including satellite Wi-Fi, cellular, and power units, to restore connectivity for communities, governments, and relief organizations within 24 hours of a disaster, funded entirely by donations and corporate in-kind contributions.
- Company typePrivate
- Founded2008
- HeadquartersFort Worth, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Information Technology Disaster Resource Center does
Information Technology Disaster Resource Center (ITDRC) is a Fort Worth, Texas-based 501(c)(3) nonprofit (EIN 26-3865869) founded in 2008 that provides free technology and connectivity services to disaster-affected communities and the relief organizations supporting them. Its core offering is rapid deployment of connectivity, power, and clean-water systems within 24 hours of an event, sustained over a typical 3–6 week deployment window. The technology stack includes more than 2,000 rapid response technology systems in aggregate, encompassing satellite-powered Wi-Fi (SatCOLTs, SPOTs), Cell on Light Trucks (COLTs), microwave shot technology in partnership with AT&T, mobile charging stations, solar microgrids, water purification, terrain-mapping drones, and cyber-incident recovery infrastructure, with Amazon Web Services committed to providing 2,000+ units by 2027. ITDRC runs the projectConnect digital equity initiative (700+ community Wi-Fi sites), the Disaster Tech Task Force volunteer program, and a Remote Response Team offering help desk, GIS, network design, and project management support.
ITDRC serves a hybrid customer base of local, state, and federal emergency management agencies, public safety entities, tribal governments, hospitals, schools, NGOs (American Red Cross, Team Rubicon, Salvation Army), and affected communities, and is a designated FEMA Tech Sector Collaboration Partner. The organization is volunteer-driven, with 5,000–6,458 trained technical volunteers (field-deployable members are formally trained in ICS/NIMS) supported by a small core staff. All services are provided at no cost to beneficiaries, with operations funded through private donations, foundation and corporate grants (notably a $1M Truist Foundation grant for Hurricane Milton in October 2024), and in-kind technology donations from corporate partners including AWS, AT&T, Walmart Foundation, T-Mobile, Verizon, Cisco, Microsoft, Google, Dell, HP, and Intel. The organization holds a 4-Star Charity Navigator rating and BBB Wise Giving Alliance accreditation.
Information Technology Disaster Resource Center firmographics
Firmographics- Name
- Information Technology Disaster Resource Center
- Legal name
- Information Technology Disaster Resource Center Inc.
- Website
- https://itdrc.org
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- ITDRC is a 501(c)(3) nonprofit that deploys volunteer-driven rapid response technology systems, including satellite Wi-Fi, cellular, and power units, to restore connectivity for communities, governments, and relief organizations within 24 hours of a disaster, funded entirely by donations and corporate in-kind contributions.
- Ownership category
- akta.pro rank
Information Technology Disaster Resource Center industry classification
Industry- Product category
- Disaster Response and Emergency Technology Services
- NAICS
- Emergency and Other Relief Services (62423), Community Food and Housing, and Emergency and Other Relief Services (6242), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899), Services-Membership Organizations (8600)
- akta.pro primary industry
- Disaster Recovery Orchestration & Automation (Runbooks) (HDABAIAH)
- akta.pro secondary industries
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Emergency restoration & storm response services (rapid rebuild, mutual aid contractors) (EUADAKAI)
Keywords
Where Information Technology Disaster Resource Center is headquartered
LocationHeadquarters
- HQ city
- Fort Worth
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Information Technology Disaster Resource Center business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Private Donations: ITDRC disaster operations are funded through private donations. Most equipment and services are donated by socially responsible corporations.
- Industry Grants: Grants from corporations and foundations supporting disaster response and recovery efforts.
- Corporate Technology Donations: Technology-based product donations from corporate partners including equipment for disaster relief operations.
- Financial Support from Partners: Financial support from corporate partners for program and infrastructure expansion.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Services - All disaster technology services provided at no cost to affected communities |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Information Technology Disaster Resource Center product offering
Product offeringCore offering
ITDRC delivers volunteer-driven disaster response technology services that restore connectivity, power, and communications to communities impacted by natural disasters and cyber incidents. The organization deploys mobile Wi-Fi hotspots, charging stations, satellite-based cellular units (COLTs, SatCOLTs, SPOTs), and IT equipment through a network of over 5,000 trained technology volunteers, typically arriving within 24 hours of an event and remaining deployed for 3-6 weeks.
Product overview
ITDRC offers a unified suite of disaster response technology services rather than a traditional software product portfolio. The core offering is ITDRC Disaster Response Services, which provides emergency connectivity, volunteer technical support, and technology equipment deployment to disaster-affected communities. Key service components include Field Operations (hands-on deployment of WiFi, charging stations, and connectivity in shelters), Remote Response Team (remote technical support including help desk, GIS, network design), and Cyber Incident Support (for ransomware situations). The organization runs projectConnect, a free community WiFi initiative for underserved areas, and manages the Disaster Tech Task Force volunteer program. Services are delivered at no cost to communities, funded through private donations and corporate partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Disaster Tech Task Force: A team of skilled technical volunteers deployed to disaster zones to provide connectivity, network infrastructure, and technology support for emergency response and recovery operations.
- projectConnect
Products and services
- ITDRC Disaster Response Services Core disaster response offering providing emergency connectivity, volunteer technical support, and technology services to communities and relief organizations impacted by disasters. Includes emergency communications, WiFi connectivity, cell phone charging stations, and IT equipment deployment, with teams typically arriving within 24 hours of an event and remaining deployed for 3-6 weeks.
- Mobile Charging Station and Wi-Fi Hotspot
Quantifiable outcome
- 2,498 total sites supported in 2025
- +5 more outcomes
Companies that use Information Technology Disaster Resource Center
Customer profileNamed customers25 records
Segments6 records
Ideal customer profiles6 records
Information Technology Disaster Resource Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Information Technology Disaster Resource Center partnerships and signals
Strategic signalPartnerships
29 partnerships are on record, tiered core, major and minor.
- Amazon Web Services (AWS)coreAWS provides rapid response technology systems and volunteer support. Amazon announced providing more than 2,000 rapid response technology systems to nonprofit disaster relief partners at no cost by 2027. AWS volunteers work with ITDRC on disaster response projects including Hurricane Ida recovery. AWS provided video conferencing platform and Snowball Edge devices for redundancy at remote deployments.
- United Way WorldwidemajorRecipient of Truist Foundation grant for Hurricane Milton relief and recovery. Partner in providing immediate aid and facilitating long-term recovery in impacted communities.
- AT&TcorePartnership for microwave shot technology and COLTs (Cell on Light Trucks) deployment. AT&T provides technical teams and equipment for rapid re-establishment of communication networks. Worked together on Maui fires response using microwave technology from AT&T towers and strategic positioning of COLTs.
- Team RubiconcoreNational disaster relief nonprofit partner. ITDRC collaborates with Team Rubicon on disaster responses. Team Rubicon is one of many nonprofits supported including American Red Cross and Salvation Army.
- American Red CrosscoreMajor national nonprofit partner for disaster relief operations. Listed among organizations receiving Truist Foundation grant for Hurricane Milton relief. ITDRC collaborates on disaster responses.
- CiscocoreCorporate partner providing technology-based product donations and expertise. Listed among corporate partners supporting ITDRC through technology donations and learning opportunities.
- Booz Allen HamiltoncoreCorporate partner providing expertise and learning opportunities. Supports ITDRC's disaster response capabilities through professional resources.
- Department of Homeland Security (DHS)coreFederal partner for disaster preparedness and response. Listed among corporate partners and collaborators in emergency management efforts.
- T-MobilemajorProvided SatCOLT (satellite cell on light truck) for Quinault Nation General Council elections, providing connectivity for emergency services and supporting ITDRC's infrastructure at remote location.
- VerizonmajorProvided SPOT (satellite picocell on trailer) for connectivity support and emergency services during Quinault Nation operations.
- Texarkana Texas/ArkansasminorMunicipal partner receiving cyber incident support including temporary connectivity, isolated network infrastructure, temporary computer hardware, and technical assistance after ransomware attack.
- Salvation ArmycoreNational nonprofit disaster relief partner. Collaborates with ITDRC on disaster responses including participation in Don't Walk By Campaign in NYC.
- TOURtechminorEntertainment industry technology provider whose displaced workers joined ITDRC's projectConnect initiative to provide free community WiFi installations.
- Brilliant DetroitminorNonprofit partner for projectConnect initiative providing WiFi homework hotspots to underserved families and communities in Detroit during pandemic.
- Land of Sky Regional CouncilminorRegional partner in North Carolina working with ITDRC on communications resiliency planning after Hurricane Helene, developing best practices toolkit for other communities.
- Sail Relief TeamminorLocal nonprofit in Vieques, Puerto Rico led by Oscar Ruiz, partnering with ITDRC to establish low power community radio station Genesis 94.3 for emergency communications.
- United Rescue AllianceminorTexas disaster recovery organization partnering with ITDRC to support Carbon community recovery after Eastland Complex Fire.
- MicrosoftcoreCorporate partner providing technology-based product donations and expertise for disaster relief operations.
- GooglecoreCorporate partner providing technology donations and support for disaster response efforts.
- DellcoreCorporate partner providing technology equipment donations for disaster relief operations.
- HPcoreCorporate partner providing technology equipment donations for disaster relief operations.
- IntelcoreCorporate partner providing technology expertise and equipment donations for disaster relief operations.
- Satellite Broadcasting and Communications AssociationcoreTechnology partner providing satellite communications support for disaster response operations.
- ArubacoreCorporate partner (HPE subsidiary) providing wireless networking equipment for disaster relief connectivity solutions.
- Cambium NetworkscoreCorporate partner providing wireless networking equipment for disaster relief connectivity solutions.
- Ruckus NetworkscoreCorporate partner (Commscope subsidiary) providing WiFi equipment for disaster relief connectivity solutions.
- FortinetcoreCorporate partner providing network security equipment for disaster relief connectivity solutions.
- Red HatcoreCorporate partner providing open-source software expertise and support for disaster relief operations.
- SEScoreSatellite operator partner providing satellite communications infrastructure for disaster response operations.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Information Technology Disaster Resource Center competitors and assessment
Company assessmentBroad incumbents
- American Red Cross: The largest U.S. disaster relief nonprofit, providing shelter, food, and communications support. Comparable as a partner in mass-care disaster operations but operates at vastly larger scale and broader mission scope than ITDRC's tech-focused niche.
- Palantir Technologies: Provides data integration and operational software platforms used by government agencies for disaster response, humanitarian operations, and emergency management. Comparable in providing technology infrastructure to emergency management, but as a for-profit enterprise software vendor.
- Direct Relief: A large humanitarian aid organization providing medical and emergency supplies to disaster-affected areas. Comparable in operating as a major disaster response nonprofit that interfaces with corporate donors and government agencies.
- Esri: Provides GIS mapping software widely used in disaster response and emergency management by government and NGOs. Comparable as a core technology provider to the disaster response ecosystem that ITDRC serves.
Direct peers
- Team Rubicon: A veteran-led disaster response nonprofit that deploys volunteers to disaster zones for debris removal and emergency support. Highly comparable volunteer-driven nonprofit model; ITDRC is already a partner, but Team Rubicon is a direct counterpart in disaster response.
- Crisis Cleanup: A volunteer-built, open-source platform coordinating disaster cleanup operations. Comparable as a technology-and-volunteer-driven disaster response tool used by multiple NGOs and government agencies.
- InSTEDD (Innovative Support to Emergencies, Diseases and Disasters): A nonprofit that builds and deploys open-source technology for emergency response, health, and disaster coordination. Comparable in combining technology development with disaster response missions globally.
- NetHope: A nonprofit consortium of humanitarian and international development organizations that leverages technology to improve disaster response and recovery. Highly comparable as a tech-enabled, volunteer/partner-driven nonprofit operating in overlapping disaster and humanitarian response use cases.
Emerging players
- Crisis24 (a GardaWorld company): A for-profit global risk management and emergency response firm providing crisis management, communications, and security services. Comparable as a provider of emergency communications and response coordination services, but commercial rather than donation-funded.
- Humanitarian OpenStreetMap Team (HOT): A nonprofit that applies volunteer-driven open mapping to support disaster response, humanitarian aid, and community resilience. Comparable as a volunteer-powered technology nonprofit that supports disaster preparedness and response with open data tools.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Information Technology Disaster Resource Center social profiles
Digital presenceInformation Technology Disaster Resource Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Information Technology Disaster Resource Center leadership team
Management profileNumber of profiles
Profiles2 records
Information Technology Disaster Resource Center funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Information Technology Disaster Resource Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Information Technology Disaster Resource Center
What does Information Technology Disaster Resource Center do?
ITDRC delivers volunteer-driven disaster response technology services that restore connectivity, power, and communications to communities impacted by natural disasters and cyber incidents. The organization deploys mobile Wi-Fi hotspots, charging stations, satellite-based cellular units (COLTs, SatCOLTs, SPOTs), and IT equipment through a network of over 5,000 trained technology volunteers, typically arriving within 24 hours of an event and remaining deployed for 3-6 weeks.
Is Information Technology Disaster Resource Center a public or private company?
Information Technology Disaster Resource Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Information Technology Disaster Resource Center founded?
Information Technology Disaster Resource Center was founded in 2008. It employs 1,001 to 5,000 people.
Where is Information Technology Disaster Resource Center based?
Information Technology Disaster Resource Center is headquartered in Fort Worth, United States, in the North America region.
How does Information Technology Disaster Resource Center make money?
Four revenue lines are on record. Private Donations are the primary driver. The others are industry Grants, corporate Technology Donations and financial Support from Partners.
Who are Information Technology Disaster Resource Center's main competitors?
Broad incumbents on record are American Red Cross, Palantir Technologies, Direct Relief and Esri. Direct peers are Team Rubicon, Crisis Cleanup, InSTEDD (Innovative Support to Emergencies, Diseases and Disasters) and NetHope. Emerging players are Crisis24 (a GardaWorld company) and Humanitarian OpenStreetMap Team (HOT).
Does Information Technology Disaster Resource Center have an API?
No public API is recorded for Information Technology Disaster Resource Center.
What industry is Information Technology Disaster Resource Center in?
Information Technology Disaster Resource Center's product category is Disaster Response and Emergency Technology Services. Its primary akta.pro industry code is HDABAIAH, Disaster Recovery Orchestration & Automation (Runbooks), with a secondary code of BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 62423 and its SIC code is 7373.