Encompass Supply Chain Solutions, Inc.
Encompass Supply Chain Solutions is a US parts distributor (founded 1953) operating an e-commerce platform selling 8M+ genuine OEM parts from 350+ manufacturers across 26 product verticals to independent repair shops, warranty providers, property managers, retailers, and consumers.
- Company typePrivate
- Founded1953
- HeadquartersLawrenceville, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Encompass Supply Chain Solutions, Inc. does
Encompass Supply Chain Solutions, Inc. is a privately held US parts distributor founded in 1953 and headquartered in Lawrenceville, GA. The company operates an e-commerce platform (encompass.com) that sells genuine OEM replacement parts and accessories across 26 product verticals — including home appliances, consumer electronics, HVAC, power tools, computer and tablet, gaming, imaging, mobile phones, and personal care — drawing from an inventory of 8M+ parts sourced through authorized relationships with 350+ manufacturers (Samsung, LG, Whirlpool, GE, Sony, Electrolux, Bosch, Philips, and others). The platform is augmented with content resources such as exploded-view diagrams, repair videos, and a multi-brand parts finder to support technician and DIY customers.
The business serves a horizontally segmented customer base: independent dealers and repair servicers (primary), multi-family property management companies, warranty providers and service networks, retailers, and individual DIY consumers. Revenue is generated through three streams: (1) transactional parts and accessories sales at unit pricing with both retail and wholesale/dealer tiers, (2) fixed-price depot repair services for consumer electronics (e.g., $175 for notebook repair, $135 for gaming repair), and (3) B2B supply chain management services including 3PL, inventory management, and reverse logistics. Distribution is primarily direct via the e-commerce site, supported by phone ordering, customer pickup, and a dealer/servicer account program. The 2020 funding round was led by Comvest Partners and Robert Coolidge is designated CEO.
The technology stack is conventional e-commerce infrastructure: Stripe-backed checkout, DigiCert SSL, CDN-served catalog, social-login account management, and live chat support. There is no evidence of proprietary software products, AI/ML features, or public API integrations beyond payment processing. The company does not disclose revenue, ownership history beyond the 2020 Comvest investment, or headcount trends, and is not known to be pursuing an IPO.
Encompass Supply Chain Solutions, Inc. firmographics
Firmographics- Name
- Encompass Supply Chain Solutions, Inc.
- Legal name
- Encompass Supply Chain Solutions, Inc.
- Website
- https://encompass.com
- Company type
- Private
- Founded year
- 1953
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Encompass Supply Chain Solutions is a US parts distributor (founded 1953) operating an e-commerce platform selling 8M+ genuine OEM parts from 350+ manufacturers across 26 product verticals to independent repair shops, warranty providers, property managers, retailers, and consumers.
- Ownership category
- akta.pro rank
Encompass Supply Chain Solutions, Inc. industry classification
Industry- Product category
- Replacement Parts Distribution and Reverse Logistics
- NAICS
- Service Establishment Equipment and Supplies Merchant Wholesalers (42385), Professional and Commercial Equipment and Supplies Merchant Wholesalers (4234)
- SIC
- Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070)
- akta.pro primary industry
- Spare Parts Reverse Logistics & Service Parts Returns (TLAIAHAH)
Keywords
Where Encompass Supply Chain Solutions, Inc. is headquartered
LocationHeadquarters
- HQ city
- Lawrenceville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Encompass Supply Chain Solutions, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D
Revenue model
- Parts and accessories sales: Primary revenue stream from selling OEM replacement parts and accessories for home appliances, consumer electronics, HVAC, and other product categories. Individual item-based pricing with one-time purchase transactions. Revenue streams from millions of SKUs across multiple product verticals including appliances, electronics, power tools, personal care, lawn & garden, and more.
- Depot repair services: Depot repair services offered for consumer electronics including notebooks, tablets, and gaming devices. Fixed-price repair services (e.g., $175 for standard notebook repair).
- Supply chain management and 3PL services: Comprehensive parts supply chain management and third-party logistics (3PL) services for B2B customers including manufacturers, warranty providers, and service networks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | — | Retail pricing for individual consumers |
| Unit Pricing | — | Wholesale/dealer pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Encompass Supply Chain Solutions, Inc. product offering
Product offeringCore offering
Encompass Supply Chain Solutions distributes OEM replacement parts and accessories across 26 product verticals (home appliances, consumer electronics, HVAC, mobile, power tools, and more) sourced from 350+ manufacturers. The company complements parts distribution with depot repair services, third-party logistics (3PL), and reverse logistics for warranty returns and refurbishment, serving independent dealers, servicers, multi-family property managers, warranty providers, and retailers from its Lawrenceville, GA headquarters.
Product overview
Encompass Supply Chain Solutions, Inc. operates as a parts distribution platform rather than a unified software product. The core offering is a B2B e-commerce platform for purchasing replacement OEM parts and accessories across 19 product verticals including Home Appliances, Consumer Electronics, HVAC, Coffee, Health & Wellness, Lawn & Garden, Personal Care, Power Tools, Computer & Tablet, Gaming, Imaging, and Mobile Phones. The company also offers complementary services including supply chain management (3PL), depot repair services (notebook, tablet, gaming repair), and reverse logistics. Products span millions of parts from over 350 manufacturers including Samsung, Whirlpool, LG, GE, Sony, Electrolux, Bosch, and others. The portfolio includes both physical products (replacement parts, accessories, tools, cleaners, filters) and service offerings (repair services, logistics management).
Differentiator
Problem solved
Functional benefit
Products and services
- OEM Replacement Parts Distribution
Companies that use Encompass Supply Chain Solutions, Inc.
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
Encompass Supply Chain Solutions, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Encompass Supply Chain Solutions, Inc. partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
Encompass Supply Chain Solutions, Inc. competitors and assessment
Company assessmentDirect peers
- PartSelect: Online-first parts distributor specializing in appliance and refrigerator replacement parts with strong DIY repair-video content and a multi-brand catalog. Highly comparable to Encompass in parts breadth, e-commerce-led motion, and DIY content strategy.
- Reliable Parts: A long-standing direct competitor distributing OEM appliance and HVAC replacement parts across North America. Operates a similar multi-brand, multi-vertical wholesale parts model with both B2B and B2C channels, overlapping directly with Encompass on appliance and HVAC SKUs.
- Coast Parts: Wholesale distributor of OEM appliance and HVAC replacement parts serving independent servicers and dealers. Closely comparable B2B dealer-channel motion and product-vertical overlap with Encompass.
- Partsmaster: Wholesale parts distributor focused on appliance, HVAC, and commercial food equipment parts serving the independent service channel. Directly comparable dealer-channel focus and vertical mix.
Broad incumbents
- Liquidity Services: Public-market reverse-logistics and surplus-asset marketplace operator with returns management, refurbishment, and resale services. Adjacent to Encompass's reverse-logistics and refurbishment capabilities, though broader in retail surplus and B2B resale.
- uBreakiFix (Asurion): National consumer-electronics repair franchise owned by Asurion, offering depot and in-store repairs for phones, tablets, and laptops. Comparable consumer-electronics depot-repair service line to Encompass's notebook/tablet/gaming repair offering.
- Reverse Logistics Group (RLG): Global reverse-logistics and after-market services provider serving OEMs and retailers with returns, repair, and refurbishment operations. Overlaps with Encompass's depot-repair and reverse-logistics services, particularly for consumer electronics.
- Inmar (Reverse Logistics): Large incumbent providing returns management, reverse logistics, and asset disposition services to enterprise retailers and OEMs. Comparable to Encompass's 3PL/reverse-logistics and supply-chain management offerings, but at significantly larger scale and broader scope.
Regional players
- ApplianceParts.ca: Canadian e-commerce parts distributor specializing in OEM appliance parts with strong DIY repair content. Comparable product vertical and content-led motion, but serves the Canadian rather than U.S. market.
- eSpares (Parts Hut): UK/Europe-based online retailer of spare parts and accessories for home appliances and consumer electronics. Highly comparable multi-vertical parts model with strong DIY content, but serves a different geographic market than Encompass.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Encompass Supply Chain Solutions, Inc. social profiles
Digital presenceEncompass Supply Chain Solutions, Inc. compliance and trust
Trust signalCompliance1 record
Encompass Supply Chain Solutions, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Encompass Supply Chain Solutions, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
Encompass Supply Chain Solutions, Inc. funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Encompass Supply Chain Solutions, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Encompass Supply Chain Solutions, Inc.
What does Encompass Supply Chain Solutions, Inc. do?
Encompass Supply Chain Solutions distributes OEM replacement parts and accessories across 26 product verticals (home appliances, consumer electronics, HVAC, mobile, power tools, and more) sourced from 350+ manufacturers. The company complements parts distribution with depot repair services, third-party logistics (3PL), and reverse logistics for warranty returns and refurbishment, serving independent dealers, servicers, multi-family property managers, warranty providers, and retailers from its Lawrenceville, GA headquarters.
Is Encompass Supply Chain Solutions, Inc. a public or private company?
Encompass Supply Chain Solutions, Inc. is a private company. It is classified as private equity controlled and is currently operating.
When was Encompass Supply Chain Solutions, Inc. founded?
Encompass Supply Chain Solutions, Inc. was founded in 1953. It employs 251 to 500 people.
Where is Encompass Supply Chain Solutions, Inc. based?
Encompass Supply Chain Solutions, Inc. is headquartered in Lawrenceville, United States, in the North America region.
How does Encompass Supply Chain Solutions, Inc. make money?
Three revenue lines are on record. Parts and accessories sales are the primary driver. The others are depot repair services and supply chain management and 3PL services.
Who are Encompass Supply Chain Solutions, Inc.'s main competitors?
Direct peers on record are PartSelect, Reliable Parts, Coast Parts and Partsmaster. Broad incumbents are Liquidity Services, uBreakiFix (Asurion), Reverse Logistics Group (RLG) and Inmar (Reverse Logistics). Regional players are ApplianceParts.ca and eSpares (Parts Hut).
Does Encompass Supply Chain Solutions, Inc. have an API?
No public API is recorded for Encompass Supply Chain Solutions, Inc..
What industry is Encompass Supply Chain Solutions, Inc. in?
Encompass Supply Chain Solutions, Inc.'s product category is Replacement Parts Distribution and Reverse Logistics. Its primary akta.pro industry code is TLAIAHAH, Spare Parts Reverse Logistics & Service Parts Returns. Its NAICS code is 42385 and its SIC code is 5080.