What Seradex does

Seradex is a privately held Canadian ERP software company founded in 1991 and headquartered in Burlington, Ontario. The company builds an all-in-one ERP platform purpose-built for make-to-order and engineered-to-order manufacturers across six verticals: cabinets, doors, furniture, millwork, printing, and windows. Its core product, marketed under the OrderStream brand, comprises over 50 integrated modules covering CRM, quoting, production management, shop floor control, inventory, purchasing, financials, IoT integration, and analytics, with a Visual Product Configurator for BOM generation as a notable differentiator. The company is small (11-50 employees), founder-led, and has remained independent with no disclosed external funding, acquisitions, or parent company.\n\nThe platform is built on a 100% Microsoft technology stack with a Microsoft SQL backend, first released in 1992, which the company describes as the first fully Microsoft-based ERP solution. Notable technical components include REST APIs and prebuilt integrations with dominant CAD/CAM and machine OEMs in its verticals (CabinetVision, TopSolid, Microvellum, Ardis, Barbaric, Biesse), a native CRM (rather than a bolted-on third-party), an integrated customer/vendor portal (DBox), a low-cost IoT sensor platform for machine telemetry, and an Android mobile app (ERP Anywhere) for shop floor, warehouse, and delivery use cases. The company ships six software updates per year and is positioned around long-tenured customers (some on the platform for decades).\n\nSeradex generates revenue through four streams: on-premise perpetual licenses, hosted managed services, cloud/web/mobile subscriptions on a pay-as-you-go model, and professional services for implementation and consulting. The go-to-market is direct, combining an enterprise field sales motion targeted at manufacturing decision-makers with an inside sales team handling inbound demo requests, and conversion is driven by a demo-booking CTA across the site. No revenue, ARR, or financial figures are publicly disclosed; customer acquisition is supported by SEO-optimized industry-vertical landing pages and a manufacturing-focused blog rather than paid acquisition.

Name

Seradex

Legal name

Seradex

Website

https://seradex.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Seradex is a privately held Canadian ERP software company that builds an all-in-one Microsoft-based ERP platform for make-to-order and engineered-to-order manufacturers in cabinets, doors, furniture, millwork, printing, and windows.

Ownership category

akta.pro rank

Headquarters

HQ city

Burlington

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Subscription: Web/Mobile deployment option operates on a pay-as-you-go subscription model. Cloud-hosted solution with subscription pricing for access to ERP software via web browser and mobile apps.
2. On-Premise License: Traditional on-premise option where software is installed on customer's own servers and hardware, with complete control over the ERP system.
3. Hosted Services: Software hosted and maintained on dedicated server by Seradex, accessed via web browser or remote desktop connection. Provides secure environment without upfront IT investment.
4. Professional Services: Implementation, consulting, and software development services to help customers choose and install software to meet business challenges.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Seradex sells the OrderStream ERP platform, an all-in-one enterprise resource planning system purpose-built for make-to-order and engineered-to-order manufacturers. The product unifies leads, opportunities, quotes, orders, production scheduling, purchasing, inventory, financials, CRM, and shop floor control across more than 50 integrated modules, and is sold alongside industry-specific solutions for cabinets, doors, furniture, millwork, printing, and windows. Deployment is offered on-premise, hosted, or as a web/mobile cloud subscription.

Product overview

Seradex is a platform-plus-modules ERP system built specifically for make-to-order and engineered-to-order manufacturers. The core Seradex ERP platform unifies sales, production, scheduling, purchasing, inventory, and financials across a suite of over 50 modules. The product portfolio is organized around a set of cross-industry modules (CRM, DBox portal, ERP Anywhere mobile app, Financials, Insights, Inventory, IoT Integration, Production Management, Purchasing, and Shop Floor Control) complemented by industry-specific solutions for Cabinets, Doors, Furniture, Millwork, Printing, and Windows. The system is built on a Microsoft platform (first released in 1992) with an open Microsoft SQL backend, and is available as on-premise, hosted, or cloud/web/mobile deployment. The company releases 6 software updates per year.

Differentiator

Problem solved

Functional benefit

Brands

• DBox: Integrated ERP portal for customer, vendor, and sales team connectivity.
• ERP Anywhere
• OrderStream

Products and services

• Seradex ERP (OrderStream) All-in-one ERP platform connecting leads, opportunities, quotes, orders, sales, manufacturing, scheduling, purchasing, inventory, and financials across more than 50 integrated modules for make-to-order and engineered-to-order manufacturers.
• Manufacturing CRM Natively built customer relationship management module that shares the ERP database, giving sales, service, and operations a single real-time view of orders, shipments, invoices, credits, pricing, and communications.
• DBox Integrated ERP Portal Web-based customer, vendor, and sales portal natively integrated with the ERP database, providing real-time order, inventory, CRM, and analytics access for external trading partners.
• ERP Anywhere Mobile App Android mobile application that extends the ERP to the shop floor, warehouse, and delivery truck, with barcode/QR scanning via device camera or Bluetooth and real-time production and fulfillment data.
• Financials Module Integrated financial suite connecting accounting with production, inventory, and project management, including real-time cost tracking, project profitability, AIA billings, 1099 vendor management, inventory valuation, and KPI dashboards.
• Insights Analytics Platform Reporting and business intelligence platform with a hybrid data architecture that combines pre-generated reporting data with live ERP data to deliver visual interactive dashboards, customizable reports, and real-time KPIs.
• Inventory Module Dynamic inventory management system providing end-to-end traceability, real-time costing, lot and serial tracking, flexible counting, KPI dashboards, vendor managed inventory, engineering change management, and non-conformance tracking.
• IoT Integration Low-cost sensor solution that connects to existing manufacturing equipment and feeds real-time RPM, cycle counts, current draw, and machine status into the ERP via API and MQTT, with smart buffering for offline resilience.
• Production Management Module Production planning and execution module supporting multi-level BOMs, automated work order creation, finite and infinite scheduling, Drum-Buffer-Rope scheduling, real-time shop floor visibility, rework management, and direct integration with Ardis, Barbaric, and Biesse equipment.
• Purchasing Module Automated procurement module that links production schedules to purchasing requirements, with smart purchasing recommendations, multi-stage subcontracting, vendor communication, container and batch management, and multi-facility transfers.
• Shop Floor Control Module Real-time shop floor management module with job tracking, live machine status, KPI dashboards, IoT machine monitoring, grouping and batching optimization, barcode and RFID part tracking, operator and machine productivity metrics, and automated alerts.
• Cabinets ERP Industry-specific ERP bundle for cabinet manufacturers covering the full order-to-delivery lifecycle, from product configuration and quoting through production, inventory, and financial management.
• Doors ERP Industry-specific ERP for door manufacturers, including automated production scheduling, material yield optimization, configurable product quoting, dealer portals, job costing, and quality and compliance tracking for fire and sound ratings.
• Millwork ERP Industry-specific ERP for architectural millwork manufacturers connecting CAD/CAM design with shop floor execution, including automated work orders, change order management, material optimization, project scheduling, and contractor portals.
• Print ERP Industry-specific ERP for print manufacturers covering Flexo, Digital, Silk Screening, and Litho operations, including rapid quoting, centralized job tracking, prepress and plate management, press scheduling, workflow automation, inventory, procurement, and traceability.
• Furniture ERP Industry-specific ERP for commercial furniture manufacturers, covering complex bidding, multi-material BOMs, wood/metal/upholstery production, live financial tracking, inventory visibility, procurement automation, material nesting, and waste reduction.
• Windows ERP Industry-specific ERP for window manufacturers covering material planning, production scheduling, supplier integration, window configurator and quoting, automated order processing, dealer and builder portals, job costing, quality control, and certification management (ENERGY STAR, NFRC, CSA).
• Professional Services (Implementation & Consulting) Implementation, consulting, and custom software development services that help customers select, install, configure, and extend the Seradex ERP to meet their specific manufacturing business challenges.

Quantifiable outcome

• Downtime reduction: Commercial fabricator reduced downtime by approximately 25% in two quarters with higher throughput after implementing live monitoring
• +13 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• CabinetVisioncoreTechnology or IntegrationCAD/CAM integration partner. Seradex system integrates with CabinetVision for seamless import of design data directly into ERP for faster job setup. Enables automated work order creation from approved designs.
• TopSolidcoreTechnology or IntegrationCAD/CAM integration partner. Seradex integrates with TopSolid for design data import into ERP system. Supports automated BOM generation from design files.
• MicrovellumcoreTechnology or IntegrationCAD/CAM integration partner. Seradex integrates with Microvellum for design-to-production workflow. Your cut list becomes a purchase order automatically when design is created.
• ArdiscoreTechnology or IntegrationMachine integration partner. Seradex Production Management connects directly to Ardis optimization and automation platforms for fully integrated manufacturing environment.
• BarbariccoreTechnology or IntegrationMachine integration partner. Seradex Production Management integrates with Barbaric for seamless machine connectivity and automation in manufacturing operations.
• BiessecoreTechnology or IntegrationMachine integration partner. Seradex integrates with Biesse equipment for direct connectivity to production scheduling and shop floor control systems.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Infor: Infor CloudSuite Industrial and Infor VISUAL target process and discrete manufacturers across multiple verticals. As a broad incumbent with deeper R&D and global reach, it competes with Seradex for mid-market manufacturing accounts.
• SAP Business One: SAP Business One targets small and mid-sized manufacturers with integrated ERP functionality, competing with Seradex for the same mid-market make-to-order customer profiles.
• Microsoft Dynamics 365: Microsoft Dynamics 365 Business Central and Finance & Supply Chain serve mid-market manufacturers on the same Microsoft stack as Seradex, posing a direct bundling threat especially for customers already in the Microsoft ecosystem.
• Oracle NetSuite: NetSuite's cloud ERP offers SuiteCloud manufacturing features and broad mid-market reach. While less specialized than Seradex, it competes for the same digitally transforming mid-market manufacturers.

Direct peers

• E2 Shop System (Shoptech): E2 Shop System is a job shop ERP for small manufacturers covering quoting, scheduling, and shop floor data collection - directly comparable to Seradex's make-to-order shop floor control capabilities.
• Global Shop Solutions: ERP software purpose-built for custom and make-to-order manufacturers with shop floor control and quoting - a direct competitor serving the same cabinet, millwork, and metalworking verticals as Seradex.
• JobBOSS by Exact: JobBOSS is a shop management and ERP solution for small to mid-sized job shops and make-to-order manufacturers, overlapping with Seradex's cabinets, millwork, and custom manufacturing customer base.
• Epicor: Epicor Kinetic is a manufacturing-focused ERP platform targeting SMB and mid-market make-to-order and discrete manufacturers - directly competing with Seradex's vertical focus on cabinets, doors, millwork, and furniture.
• DELMIAworks (Dassault Systèmes): DELMIAworks (formerly IQMS) is an ERP and MES solution for SMB and mid-market manufacturers, with strong shop floor and production management features comparable to Seradex's Production Management and Shop Floor Control modules.

Emerging players

• Acumatica: Acumatica Cloud ERP offers a cloud-native platform with manufacturing editions for make-to-order and discrete manufacturers. Its modern SaaS architecture and consumption-based pricing compete with Seradex's cloud offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/seradex-web-services-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seradex