eCareSoft
eCareSoft is a privately held healthcare IT company that sells a unified cloud platform combining EHR, HIS, ERP, and Revenue Cycle Management to hospitals and ambulatory clinics, primarily across LATAM and 20+ other countries. Its core products are Cirrus (hospital EHR/HIS), Nimbo (clinic management SaaS), and Guatapi (WhatsApp engagement).
- Company typePrivate
- Founded2014
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What eCareSoft does
eCareSoft (Ecaresoft Inc.), incorporated in Delaware and headquartered in Austin, Texas, is a privately held healthcare information technology company that builds cloud-based software for hospitals, clinics, and healthcare-adjacent businesses. The company's core technology is a unified cloud platform combining Electronic Health Records (EHR), Hospital Information Systems (HIS), Enterprise Resource Planning (ERP), and Revenue Cycle Management into a single integrated system, designed to replace the fragmented, server-based legacy stacks common in the provider market. The product portfolio is anchored by Cirrus, a hospital-grade HIS/EHR that won the Frost & Sullivan Best EHR award in 2016; Nimbo, an all-in-one SaaS solution for small and ambulatory primary care clinics (5-50 consultorios), with sales emphasis on Mexico and LATAM; and Guatapi, a WhatsApp-based customer engagement and marketing automation platform that incorporates AI-driven agents for routine inquiries.
The company operates a multi-channel go-to-market combining direct enterprise field sales for Cirrus, an inside sales team for Nimbo targeting the LATAM SMB clinic segment, and a two-tier partner program comprising certified Value Added Resellers and lower-friction Business Referral Associates. eCareSoft reports a customer base spanning more than 30,000 physicians, 65 hospitals, and 110+ ambulatory clinics across 20+ countries, supported by offices in Austin, Buenos Aires, Cairo, Melbourne, Monterrey, and Mexico City. Revenue mechanics are subscription-based SaaS with quote-based enterprise pricing for Cirrus; pricing is not publicly disclosed. The company is founder-controlled, with three members of the Camargo family in senior leadership alongside co-CEO Adrián Piña, and shows no disclosed external funding rounds or institutional investors in the available data.
eCareSoft firmographics
Firmographics- Name
- eCareSoft
- Legal name
- Ecaresoft Inc.
- Website
- https://ecaresoft.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eCareSoft is a privately held healthcare IT company that sells a unified cloud platform combining EHR, HIS, ERP, and Revenue Cycle Management to hospitals and ambulatory clinics, primarily across LATAM and 20+ other countries. Its core products are Cirrus (hospital EHR/HIS), Nimbo (clinic management SaaS), and Guatapi (WhatsApp engagement).
- Ownership category
- akta.pro rank
eCareSoft industry classification
Industry- Product category
- Healthcare IT (Electronic Health Records and Hospital Information Systems)
- NAICS
- Software Publishers (5132), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
- akta.pro secondary industry
- EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)
Keywords
Where eCareSoft is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
eCareSoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription - Nimbo: Subscription-based SaaS model for Nimbo clinic management product targeting private clinics of 5-50 consultorios in Mexico and LATAM. Compensation structure 50% fixed / 50% variable with uncapped commissions.
- SaaS Subscription - Cirrus: Cloud-based EHR and HIS subscription for hospitals. Cirrus serves hospitals with enterprise-grade software without enterprise-sized pricing.
- Partner Program Revenue: Value Added Reseller program with annual partner fees and sales commissions. Business Referral Associate program with varied commission based on level of involvement in sales process.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
eCareSoft product offering
Product offeringCore offering
eCareSoft provides a cloud-based unified healthcare software platform that combines Electronic Health Records (EHR), Hospital Information System (HIS), Enterprise Resource Planning (ERP), and Revenue Cycle Management into a single integrated system. Its core products are Cirrus (hospital EHR/HIS), Nimbo (all-in-one practice management and EMR for small ambulatory clinics), and Guatapi (WhatsApp-based customer engagement and AI-driven automation). The platform is sold as SaaS subscriptions to hospitals, clinics, and healthcare businesses across more than 20 countries.
Product overview
eCareSoft offers a unified cloud-based platform that supports healthcare providers across the care spectrum—from small outpatient clinics to large hospitals—by integrating EHR, ERP, and Revenue Cycle Management into one system. The core product portfolio includes: (1) Cirrus, a hospital-grade HIS/EHR system (winner of the 2016 Frost & Sullivan award for best EHR); (2) Nimbo, an all-in-one practice management and EMR solution for primary care and ambulatory clinics; and (3) Guatapi, a WhatsApp-based customer engagement and automation tool. The platform eliminates the need for multiple vendors by consolidating clinical and administrative operations into a single integrated system.
Differentiator
Problem solved
Functional benefit
Brands
- Nimbo: An all-in-one SaaS business solution for small and ambulatory outpatient clinics. Includes appointment scheduling, electronic medical records, inventory control, and billing. Targeted at primary care providers and small clinics in Mexico and LATAM.
- Cirrus
- Guatapi
Products and services
- Cirrus Cloud-based Hospital Information System (HIS) and Electronic Health Record (EHR) software solution for hospitals committed to patient care and satisfaction. Combines HIS, EHR, ERP, and Revenue Cycle Management in a unified system; won the Frost & Sullivan prize in 2016 for best EHR.
- Nimbo All-in-one SaaS business solution for small and ambulatory primary care clinics. Includes appointment scheduling, electronic medical records, inventory control, billing, and service management. Targeted at primary care providers and small clinics, with a dedicated sales motion for private clinics of 5-50 consultorios in Mexico and LATAM.
- Guatapi WhatsApp customer engagement platform that enables businesses to manage and automate customer interactions on WhatsApp. Offers a shared team inbox, marketing campaign tools, and AI-driven agents to handle routine inquiries, helping businesses scale customer engagement and marketing.
Quantifiable outcome
- 30,000+ physicians, 65 hospitals, 110+ ambulatory clinics trust the platform across 20+ countries
- +1 more outcomes
Companies that use eCareSoft
Customer profileSegments3 records
Ideal customer profiles3 records
eCareSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature3 records
eCareSoft partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- Business Referral AssociatesminorFlexible partner tier for individuals or small sales teams. Varied commission based on level of involvement in sales process. Fewer requirements than VAR tier. Ideal for referral-based revenue sharing.
- Value Added Resellers (VAR)coreMaximum commission levels for certified and trained Value Added Resellers. Includes annual partner fee, stringent sales quotas, sales representative minimums, lead reporting requirements, and services capability. Provides training, business tools, and marketing support.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
eCareSoft competitors and assessment
Company assessmentDirect peers
- Athenahealth: Cloud-based EHR and practice management platform serving ambulatory practices and increasingly hospitals. Closely comparable to eCareSoft's combined ambulatory (Nimbo) and hospital (Cirrus) SaaS offering and revenue cycle management focus.
- NextGen Healthcare: EHR and practice management platform focused on ambulatory and specialty practices with revenue cycle management capabilities. Directly comparable to eCareSoft's Nimbo clinic-focused offering with RCM.
- eClinicalWorks: Ambulatory EHR and practice management vendor offering integrated scheduling, billing, and patient engagement. Comparable to Nimbo's all-in-one positioning for small and mid-sized clinics.
- Tebra (Kareo): Cloud-based all-in-one practice management, EHR, and billing platform for independent practices and small clinics. Highly comparable to Nimbo's target segment and product bundling.
- Greenway Health: Ambulatory EHR and practice management suite with revenue cycle services for small and mid-sized practices. Comparable product mix and customer segment to eCareSoft's Nimbo.
- Practice Fusion: Cloud-based EHR for independent practices, particularly small primary care offices. Comparable ambulatory SaaS positioning and customer size segment to Nimbo.
Broad incumbents
- Veradigm (formerly Allscripts): Broad healthcare IT vendor offering ambulatory and hospital EHR with revenue cycle management. Comparable broad product portfolio spanning clinic and hospital segments like eCareSoft.
- Epic Systems: Largest hospital EHR vendor globally, serving large health systems with deeply integrated clinical and revenue cycle workflows. Competes with Cirrus in the hospital segment but at a much larger scale and with deeper US market penetration.
- MEDITECH: Established hospital EHR vendor with cloud Expanse platform serving community hospitals and integrated delivery networks. Direct competitor to Cirrus in mid-size hospital segment.
- Oracle Health (Cerner): Hospital-focused EHR and health IT platform (formerly Cerner) acquired by Oracle, serving large hospital systems globally. Broad incumbent competing with Cirrus for hospital contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
eCareSoft social profiles
Digital presenceeCareSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
eCareSoft leadership team
Management profileNumber of profiles
Profiles6 records
eCareSoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eCareSoft M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eCareSoft
What does eCareSoft do?
eCareSoft provides a cloud-based unified healthcare software platform that combines Electronic Health Records (EHR), Hospital Information System (HIS), Enterprise Resource Planning (ERP), and Revenue Cycle Management into a single integrated system. Its core products are Cirrus (hospital EHR/HIS), Nimbo (all-in-one practice management and EMR for small ambulatory clinics), and Guatapi (WhatsApp-based customer engagement and AI-driven automation). The platform is sold as SaaS subscriptions to hospitals, clinics, and healthcare businesses across more than 20 countries.
Is eCareSoft a public or private company?
eCareSoft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eCareSoft founded?
eCareSoft was founded in 2014. It employs 51 to 100 people.
Where is eCareSoft based?
eCareSoft is headquartered in Austin, United States, in the North America region.
How does eCareSoft make money?
Three revenue lines are on record. SaaS Subscription - Nimbo is the primary driver. The others are saaS Subscription - Cirrus and partner Program Revenue.
Who are eCareSoft's main competitors?
Direct peers on record are Athenahealth, NextGen Healthcare, eClinicalWorks, Tebra (Kareo), Greenway Health and Practice Fusion. Broad incumbents are Veradigm (formerly Allscripts), Epic Systems, MEDITECH and Oracle Health (Cerner).
Does eCareSoft have an API?
Yes. eCareSoft provides an API for building integrations and automations. The AI Automation Engineer role indicates they use APIs to connect LLMs and external tools. Developers can build automations for processes such as support workflows, customer implementations, lead qualification, proposal generation, and internal information flows.
What industry is eCareSoft in?
eCareSoft's product category is Healthcare IT (Electronic Health Records and Hospital Information Systems). Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance), with a secondary code of HLALAKAD, EHR/EMR Integration & Interoperability Middleware (HL7/FHIR). Its NAICS code is 5132 and its SIC code is 7372.