What Nex-Tech does

Nex-Tech, legally Rural Telephone Service Company, Inc., is a member-owned telecommunications cooperative founded in 1951 in Lenora, Kansas and now headquartered in Hays. The company operates a fiber-to-the-home (FTTH) network covering more than 11,000 square miles of rural Kansas, providing gigabit residential internet, TV, voice, and home security services, with 20,000+ homes passed and penetration upgrades documented from 10% to 45% in targeted fiber builds. Beyond residential service, Nex-Tech sells business communications and managed IT (Cloud Phone, Cloud Fax, Managed Microsoft 365, cybersecurity, Technology as a Service), carrier/wholesale services (24x7 NOC monitoring, CALEA compliance, data transport) and operates Cordell Network Solutions, a network management product line (NOC Cloud, ISD4000, VQM, Model series).

Revenue is generated primarily through recurring monthly subscriptions across residential, business, and carrier channels, augmented by one-time installation fees, professional services (Nex-Tech Creative marketing agency, custom training), and managed services. Distribution is multi-channel: physical retail stores, online self-serve signup, dedicated business and carrier field sales teams, and referral partnerships with local realtors (delivering 100% take rate among new homeowners). The cooperative is also a joint-venture partner in Nex-Tech Wireless (with Golden Belt Telephone and Tri-County Telephone), serving 40+ counties with 5G cellular service. Additional sub-brands include Nex-Tech Creative (a marketing agency for broadband providers that the company describes as the only agency in the nation that is also a broadband provider) and Nex-Tech Robotics (autonomous service and cleaning robots for hospitality, healthcare, and commercial facilities).

Customer concentration risk is low-to-moderate: residential volumes are large and distributed, while named enterprise clients (Kansas Fiber Network, High Stream Fiber, Rainbow Communications, CDG, STE Communications, Brazos Communications) are themselves small-to-mid broadband providers; no single customer appears to dominate revenue. Compliance posture is enterprise-grade (SOC 2 Type 1, HIPAA, PCI DSS, CJIS, FCC CPNI) supporting regulated verticals. The company has remained private and cooperative since founding with no disclosed outside equity, and its cooperative structure (capital credits returned to members) constrains aggressive capital-raising but insulates it from exit pressure.

Name

Nex-Tech

Legal name

Rural Telephone Service Company, Inc.

Website

https://nex-tech.com

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

251–500 employees

Short description

Nex-Tech is a Kansas member-owned cooperative telecommunications company offering gigabit fiber internet, TV, voice, home security, and managed IT services across 11,000+ square miles, alongside carrier-grade NOC and CALEA solutions, a broadband-provider marketing agency (Nex-Tech Creative), and a robotics sub-brand.

Ownership category

akta.pro rank

Headquarters

HQ city

Hays

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Residential Internet Services: Monthly subscription fees for fiber internet service at gigabit speeds, including bundled router and Wi-Fi management
2. TV Services (TV Now): Monthly subscription for television programming including Essentials and Premiere packages with various channel lineups
3. Voice Services: Landline telephone service with various calling features, long-distance options, and voicemail
4. Home Security: Monthly monitoring and security services with equipment packages for residential customers
5. Business Communications: Cloud phone systems, phone systems, video conferencing, and infrastructure services for business customers
6. Managed IT & Cloud Services: Managed Microsoft 365, cybersecurity, Technology as a Service, and Nex-Tech Cloud for business customers
7. Nex-Tech Wireless: Cellular wireless services offered in partnership, providing wireless solutions to residents in over 40 counties in central and western Kansas
8. Carrier Services: Wholesale network services including NOC monitoring, CALEA compliance, data transport, and internet services to other carriers
9. Creative/Marketing Services: Marketing agency services for broadband providers including strategic marketing, websites, video production, and training
10. Installation Fees: One-time installation fees for new service connections, with free or discounted installation for term commitments
11. Training Services: Custom broadband training programs for customer sales, compliance, and leadership development starting at $1,500 per session

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels11 records

Core offering

Nex-Tech is a cooperative telecommunications provider delivering fiber-to-the-home gigabit internet, TV (TV Now), landline voice, monitored home security, and 5G wireless services to residential customers across Kansas, alongside business communications (Cloud Phone, Cloud Fax), managed IT and cybersecurity services, and wholesale carrier services (24x7 NOC monitoring, CALEA compliance, Cordell Network Solutions platforms). The company also operates Nex-Tech Creative, a marketing agency for broadband providers, and Nex-Tech Robotics for autonomous service and cleaning robots.

Product overview

Nex-Tech is a unified telecommunications and technology services portfolio offering residential Internet, TV, and phone services alongside business communications, managed IT, and cybersecurity solutions. The core residential offering includes Gig Internet (fiber-to-the-home at 1 Gbps for $69/month), TV Now cable service with premium channel add-ons, and Voice landline services. The business segment provides Cloud Phone, Cloud Fax, Managed IT & Cloud services, and Cybersecurity solutions. Nex-Tech operates specialized sub-brands including Nex-Tech Wireless (cellular/5G), Nex-Tech Robotics (autonomous service and cleaning robots for commercial facilities), and Nex-Tech Creative (marketing agency services specifically for broadband providers). Carrier services include Network Monitoring/NOC, CALEA compliance assistance, Data Transport, and Cordell Network Solutions products (NOC Cloud, ISD4000, VQM, Model series). Additional services encompass home security, Protection Plus maintenance plans, Wi-Fi Manager app, Broadband Labels management, and Training Library programs.

Differentiator

Problem solved

Functional benefit

Brands

• Nex-Tech Wireless: Wireless cellular services offered in partnership with Golden Belt Telephone and Tri-County Telephone, serving over 40 counties in central and western Kansas with 5G capabilities.
• Nex-Tech Creative
• Nex-Tech Robotics
• TV Now
• Nex-Tech Cloud
• Protection Plus

Products and services

• Gig Internet (Fiber-to-the-Home) Fiber-to-the-home gigabit-speed internet service delivering up to 1 Gbps for residential and business customers in Kansas. Includes router, professional installation, Wi-Fi Manager app, 24x7 technical support, and no data caps at $69/month all-inclusive.
• TV Now Cable television service with multiple packages (Essentials and Premiere) including DVR, TV Everywhere streaming access, and premium channel add-ons for residential customers.
• Voice (Residential Telephone) Landline telephone service with voicemail, local calling, long-distance options, accessibility features, and Lifeline program support for qualifying low-income customers.
• Nex-Tech Wireless Cellular wireless service including 5G connectivity across more than 40 counties in central and western Kansas, offered as a joint venture between Nex-Tech, Golden Belt Telephone, and Tri-County Telephone.
• Home Security Professional monitored home security system with cameras, motion sensors, door/window sensors, temperature/smoke/CO detectors, and flood sensors, with 24x7x365 monitoring. Plans start under $60/month with a 4-camera package starting at $100/month including installation, wiring, training, and help desk support.
• Cloud Phone Business cloud-based phone system customizable for businesses of any size offering voice calling with flexible configuration options.
• Cloud Fax Business cloud-based fax solution enabling digital fax sending and receiving through cloud infrastructure.
• Managed IT & Cloud (Nex-Tech Cloud, Managed Microsoft 365, Technology as a Service) Comprehensive managed IT services for businesses including hosted Nex-Tech Cloud infrastructure, Managed Microsoft 365 administration, and Technology as a Service (TaaS) for ongoing IT management.
• Cybersecurity (Business) Business cybersecurity services including threat detection, employee security awareness training, and multi-tiered cyber security posture recommendations for SMB and enterprise customers.
• Physical Security (Business) Business physical security solutions for protecting facilities, assets, and people at commercial sites.
• Network Operations Center (NOC) Monitoring 24x7 Network Operations Center providing first and second level network monitoring and troubleshooting for carriers and broadband providers via outsourced NOC services.
• CALEA Compliance Lawful intercept design and compliance assistance for carriers, provided as a trusted third-party to meet CALEA regulatory obligations.
• Data Transport & Internet (Carrier) Carrier Ethernet and mobile backhaul services for data transport and internet connectivity sold to other carriers and network operators.
• Cordell Network Solutions (NOC Cloud, ISD4000, VQM, Model 1000/2200/5000) Network management system platform including NOC Cloud, ISD4000 (carrier-grade monitoring), VQM (Voice Quality Management on Ribbon/Metaswitch), and Model 1000/2200/5000 platforms with environmental and remote central office monitoring.
• Nex-Tech Robotics (Service and Cleaning Robots) Autonomous robotics solutions for commercial operations including service robots (B9, Servi Clean, Servi Clean Max, Servi Plus) for food, dish, and supply transport, and cleaning robots (Carti 100) for floor maintenance, designed for restaurants, healthcare, hospitality, and commercial facilities.
• Nex-Tech Creative (Marketing Agency Services) Marketing and creative services for broadband providers and small businesses including strategic marketing, website development, SEO, video production, broadband label management, and training, positioned as the only marketing agency in the nation that is itself a broadband provider.
• Broadband Labels Management FCC-compliant broadband consumer label creation, hosting, and management for broadband providers, with tiered packages from 10-40 active labels per year and 3-year commitments.
• Training Library (Custom Broadband Training) Custom broadband training programs for CSR sales, retention, conflict management, compliance, customer experience, call coaching, leadership, business sales development, Microsoft 365, and cybersecurity, offered as virtual, on-site, or hybrid sessions starting at $1,500/session.

Quantifiable outcome

• 75 years of continuous operation serving Kansas communities
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Tri-County TelephonecoreStrategic or Co-development Partner · 1 January 2014Tri-County Telephone joined as an owner of Nex-Tech Wireless in 2014, expanding the ownership and reach of the wireless services across Kansas.
• Golden Belt TelephonecoreStrategic or Co-development Partner · 1 January 2004Nex-Tech partnered with Golden Belt Telephone in 2004 to create Nex-Tech Wireless, a cellular company serving residents in central and western Kansas. This partnership established Nex-Tech Wireless as a premiere cellular provider.
• Local Real Estate AgentscoreGTM or Marketing PartnerPartnership with local real estate agents to provide welcome kits for new home buyers. When agents close a sale, buyers receive special Nex-Tech gift packs and promotional offers. This drives high take rates for new customer acquisition.
• ZillowminorGTM or Marketing PartnerStrategic advertising partnership with Zillow targeting people looking to move or buy homes in Nex-Tech service areas.
• AmazonminorGTM or Marketing PartnerDigital advertising partnership targeting home buyers and movers in Kansas service areas.
• AMI (Association of Marketing Professionals)minorOthersAMI Accredited Agency status for marketing services excellence.
• Nex-Generation Round Up for Youth (NGRUFY)minorOthersYouth development program where customers can donate capital credit distributions to support youth in northwest and north central Kansas communities.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Regional players

• Vexus Fiber: Vexus Fiber is a regional fiber-to-the-home provider operating in Texas, Louisiana, and Oklahoma. Comparable as a regional fiber ISP targeting underserved markets with gigabit residential and business services, though operating in different geographies than Nex-Tech's Kansas footprint.

Others

• Calix: Calix is a broadband platform and equipment vendor serving rural telcos and broadband providers, including Nex-Tech. Comparable as a technology partner and adjacent ecosystem enabler — Nex-Tech has won Calix's Market Activation Partner Award and uses Calix platforms.
• Conexon: Conexon is a consulting and operations firm specializing in rural electric cooperative fiber broadband buildouts. Comparable as an adjacent ecosystem participant supporting rural broadband providers on BEAD and fiber deployment — overlapping with Nex-Tech Creative's target customer base.

Direct peers

• Twin Lakes Telephone Cooperative: Twin Lakes Telephone is a Tennessee-based rural telecom cooperative offering fiber, voice, and managed services to its member communities. Comparable as a member-owned rural cooperative telecom with FTTH infrastructure and similar service bundling.
• IdeaTek: IdeaTek is a Kansas-based fiber-to-the-home and broadband provider operating across rural and underserved Kansas communities. Directly comparable as a regional fiber ISP targeting similar residential and business customers in overlapping Kansas geographies.
• Arvig: Arvig is a Minnesota-based family-owned broadband and telecom provider delivering fiber, cable, voice, and managed IT services across rural and small-town markets. Comparable as a privately-held rural fiber ISP with similar diversified residential/business/carrier offerings.
• United Fiber: United Fiber is a rural Missouri-based fiber broadband cooperative delivering gigabit services to residential and business customers. Closely comparable as a member-owned rural telecom cooperative with FTTH infrastructure and bundled service offerings.
• Golden Belt Telephone: Golden Belt Telephone is a Kansas rural telephone cooperative and joint venture partner in Nex-Tech Wireless. Directly comparable as a rural Kansas telecom cooperative offering fiber, voice, and wireless services to overlapping member communities.

Broad incumbents

• TDS Telecom: TDS Telecom is a larger US broadband and telecom provider operating fiber, cable, and wireline services across rural and small-town markets. Comparable as an incumbent rural-focused ISP with bundled residential/business offerings, but at greater scale and broader geography.
• Consolidated Communications: Consolidated Communications is a large US fiber and broadband provider serving rural and small-town markets across 20+ states. Comparable as an incumbent rural/small-market broadband operator delivering fiber, voice, and managed services to similar customer segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks1 record

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/NexTechChannel
• Facebookfacebook.com/nextech.ruraltelephone
• LinkedInlinkedin.com/company/nex-tech
• Xx.com/nex_tech

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nex-Tech