LDI Color ToolBox

What LDI Color ToolBox does

LDI Color ToolBox, doing business as LDI Connect, is a US-headquartered independent office technology solutions provider founded around 2000 and led by CEO Jerry Blaine. The company operates from six offices across the Northeast and Southern California (Jericho/LI, New York City, Cranbury NJ, Parsippany NJ, Shelton CT, Burbank CA) and serves more than 6,000 clients across 100+ US cities plus Puerto Rico, Canada, and the UK. Its go-to-market combines direct field enterprise sales with strategic manufacturer partnerships.

The company's core offering is an integrated "Connected Office" technology stack that bundles print (copiers, MFPs, managed print services, the Color ToolBox color management solution, production print, and wide format), document management, managed IT, cloud services including the Elevate UCaaS platform and Elevate for Teams Advanced, Pro AV, and physical/digital security solutions. The technology foundation is built on partner platforms (Intermedia for Elevate, Microsoft for Teams and 365, Datto for backup, Cisco for networking, Axis for cameras, MaxHub and Shure for Pro AV), with proprietary integration services that deliver 85+ custom IT infrastructure projects. In May 2025, the company added AI Agent Assist to its Elevate Contact Center, introducing generative AI summaries, real-time transcription, and live sentiment tracking.

LDI generates revenue through a mix of hardware sales (copiers, printers, MFPs from Canon, Xerox, HP, Sharp, Toshiba, Samsung), recurring managed services (managed print, managed IT at $100-$150/user/month, managed security), subscription cloud communications (UCaaS/CCaaS), and professional services (implementation, migration, consulting). It holds Elite or Platinum partnership status with multiple manufacturers and supports compliance frameworks including HIPAA, PCI-DSS, SOC 2, GDPR, and CMMC Levels 1-3. The company serves 12 verticals including government, healthcare, education, financial, legal, and non-profit, and is privately held with no disclosed parent or institutional ownership.

Name

LDI Color ToolBox

Legal name

LDI

Website

https://myldi.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

LDI Connect is an independent US office technology solutions provider integrating print, managed IT, cloud communications (UCaaS/CCaaS), document management, Pro AV, and security solutions for 6,000+ enterprise and mid-market clients across 12 verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

New City

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Office Technology Equipment Sales: Sale of office technology equipment including copiers, printers, multifunction devices, and related hardware from manufacturer partners
2. Managed IT Services: Monthly recurring managed IT services providing network monitoring, help desk support, security, and infrastructure management
3. Managed Print Services: Managed print services including device monitoring, supplies, and maintenance contracts
4. Cloud Communications (UCaaS): Unified Communications as a Service delivered through platforms like Elevate and Microsoft Teams integration
5. Security Solutions: Physical security solutions including video surveillance, access control, and monitoring services
6. Professional Services: Implementation, migration, configuration, and consulting services for technology deployments

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

LDI Color ToolBox (operating as LDI Connect) is an independent office technology solutions provider that delivers integrated print, document management, managed IT, cloud services, Pro AV, and physical security solutions to enterprise and mid-market organizations. The company sells and services copiers, printers, and multifunction devices from multiple manufacturers and wraps them with managed services, cloud communications (UCaaS), and security offerings across 100+ US cities, Puerto Rico, Canada, and the UK.

Product overview

LDI Connect operates as a managed services provider offering an integrated portfolio of office technology solutions. The core offering combines Print (copiers, managed print, Color ToolBox, production print, wide format), Document Management, Managed IT (network monitoring, help desk, business continuity), Cloud Services (UCaaS with Elevate platform and Teams integration), Pro AV, and Security Solutions. Key modules include Elevate Contact Center with AI Agent Assist, Managed Security Awareness Training, and Managed Email Protection. The company serves multiple industries including Government, Healthcare, Education, and Financial sectors, positioning itself as a one-source provider for integrated technology needs rather than isolated point solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Copiers, Printers, and MFPs Multifunction devices (MFPs) and office printers/copiers from multiple manufacturers (Canon, Xerox, HP, Sharp, Toshiba, Samsung) for enterprise and mid-market office environments.
• Managed Print Services Comprehensive managed print service covering device monitoring, supplies replenishment, maintenance, and cost optimization across an organization's print fleet, including print management software such as UniFLOW, PaperCut, and Equitrac.
• Color ToolBox Color management and graphic solutions for professional color output, addressing color accuracy and quality for organizations with demanding print requirements.
• Production Print High-volume commercial printing solutions designed for in-house production environments with larger run sizes and higher quality requirements.
• Wide Format Large-format printing solutions for technical drawings, posters, banners, and signage used in industries such as AEC, manufacturing, and creative.
• Document Management Digital document workflow solution covering routing, storage, access control, retention policies, and approval tracking for organizations seeking to digitize and govern their documents.
• Managed IT Comprehensive managed IT service providing network monitoring, help desk support, business continuity, 24/7/365 US-based support, and 85+ custom projects to optimize client IT infrastructure.
• Cloud Services Cloud-based infrastructure and platform services including UCaaS, business continuity, and cloud migration support.
• Unified Communications as a Service (UCaaS) Cloud-based unified communications bundling voice, video, messaging, and collaboration tools, delivered via the LDI Elevate platform and Elevate for Teams Advanced integration with Microsoft Teams.
• Elevate Contact Center AI-powered contact center solution with Agent Assist featuring pre-call summaries, sentiment tracking, live transcription, automated post-call recaps, and CRM integrations with Salesforce, ServiceNow, and NetSuite.
• Pro AV Professional audio-visual solutions including digital signage, meeting room systems, displays, and audio equipment for collaboration environments.
• Security Solutions Integrated physical security solution including network cameras, video analytics, audio tools, emergency communication, license plate recognition, access control, and monitoring platforms for government and public spaces.
• Managed Security Awareness Training (SAT) Employee security training service with simulated phishing campaigns, QR code and image-based attack simulations, e-signature impersonation defense, and gamification to reduce human-factor cyber risk.
• Managed Email Protection Email security service providing 24/7 monitoring, Microsoft 365 integration, and protection against BEC and phishing attacks, with support for HIPAA, PCI-DSS, SOC 2, GDPR, and CMMC compliance.

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature1 record

Partnerships

Nine partnerships are on record, tiered core.

• CanoncoreChannel Partner/ Reseller/ DistributorCanon is a primary equipment manufacturer partner providing office copiers, printers, and multifunction devices. LDI Connect holds Canon Elite partnership status.
• XeroxcoreChannel Partner/ Reseller/ DistributorXerox is a key manufacturer partner for print solutions. LDI Connect holds Xerox Platinum partnership status.
• HPcoreChannel Partner/ Reseller/ DistributorHP is a major equipment manufacturer partner for printers and copiers. LDI Connect holds HP Platinum partnership status.
• SharpcoreChannel Partner/ Reseller/ DistributorSharp is a manufacturer partner for office copiers and multifunction devices.
• ToshibacoreChannel Partner/ Reseller/ DistributorToshiba is a manufacturer partner for copiers and imaging solutions. LDI Connect holds Toshiba Promasters certification.
• SamsungcoreChannel Partner/ Reseller/ DistributorSamsung is a technology partner for displays, devices, and security solutions. LDI Connect holds Samsung Certified partner status.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a strategic technology partner for cloud services, productivity tools, and Teams integration. LDI Connect holds Microsoft Silver Partner status.
• IntermediacoreTechnology or IntegrationIntermedia is a cloud communications partner powering the Elevate UCaaS platform with telephony, SMS, and contact center capabilities.
• DattocoreTechnology or IntegrationDatto is a partner for cloud and data protection solutions, backup, and business continuity. LDI Connect holds Datto Platinum partner status.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Konica Minolta Business Solutions USA: Konica Minolta's US subsidiary sells copiers, MFPs, and production print equipment while offering managed print, managed IT, and document management services — directly competing with LDI Connect across both hardware and managed services.
• Marco Technologies: Marco is a Midwest-based managed services and office technology provider offering managed print, managed IT, cloud, and security solutions — closely comparable to LDI Connect's integrated services model and mid-market focus.
• Toshiba Business Solutions: Toshiba's US business solutions division sells copiers, MFPs, and managed print services to enterprise and mid-market customers, competing directly with LDI's print and document management business.
• Ricoh USA: Ricoh USA provides office imaging equipment, managed print services, document management, and IT services to enterprise and mid-market customers, directly overlapping with LDI's core offerings and target segments.
• EO Johnson Business Technologies: EO Johnson is a managed technology services provider offering managed print, managed IT, document management, and cloud communications to mid-market organizations — a strong functional analog to LDI Connect.

Emerging players

• CompassMSP: CompassMSP is a fast-growing managed IT services provider serving SMB and mid-market customers with cloud, security, and managed network services — overlapping with LDI's managed IT and security offerings from a different growth trajectory angle.

Broad incumbents

• HP: HP is one of the largest global manufacturers of printers, MFPs, and PCs, with a growing managed print and device-as-a-service portfolio. As a key LDI partner, it competes through direct sales and partner channels.
• Canon USA: Canon USA manufactures office imaging hardware (imageRUNNER, imagePRESS) and provides enterprise managed print, document solutions, and production print — overlapping heavily with LDI's print business.
• Xerox: Xerox is a leading global manufacturer of office printing equipment and a broad incumbent in managed print services, document technology, and IT services — overlapping with LDI's portfolio while operating at much greater scale.
• Sharp Electronics Corporation: Sharp manufactures office MFPs and displays, and sells through direct and partner channels into enterprise customers — overlapping with LDI's print and Pro AV offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/myldi
• Facebookfacebook.com/ldictbx
• LinkedInlinkedin.com/company/ldi-color-toolbox
• Instagraminstagram.com/myldi/?hl=en

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LDI Color ToolBox