MedFlyt

What MedFlyt does

MedFlyt is a New York State Department of Health-licensed home care services agency (LHCSA) that operates as a tech-enabled platform connecting certified caregivers with seniors and families across New York City (Brooklyn, Queens, Bronx, Manhattan, Staten Island, Richmond) and Westchester County. Founded in 2016 and headquartered in Forest Hills, NY, the company delivers personal care, companion care, Alzheimer's and dementia care, hospice care, skilled nursing, 24-hour live-in care, medication management, and transportation assistance, primarily funded through Medicaid and contracted health plans.

The platform combines a caregiver-facing mobile application, a family-facing web portal, real-time patient monitoring with alerts routed to nurses, physicians, and families, and on-demand clinical video consultations. Supporting features include a Medicaid eligibility check tool (results in under 60 seconds), an instant caregiver payout product called InstaPay (powered by Stripe and Dwolla), and HIPAA and SOC 2 Type 2 compliant data handling. MedFlyt positions itself as the "first and only tech-enabled licensed home care agency" in its market and has earned media coverage in ABC, NBC, USA Today, CBS, CNN, Fast Company, and Forbes.

Commercially, MedFlyt pursues a direct-to-consumer go-to-market, acquiring patients and caregivers through its website, content marketing, and a dedicated referral portal. Reimbursement flows from New York Medicaid (via eMedNY), six contracted health plans (VillageCare, Healthfirst, Empire BlueCross BlueShield, Elderplan HomeFirst, Centers Plan For Healthy Living, and Fidelis Care), and private pay. The company has 11-50 employees, is privately held (MedFlyt, LLC and Medflyt At Home LLC), and has not disclosed institutional venture funding beyond its 2020 MassChallenge accelerator participation. Leadership includes CEO Omer Klein, COO & Co-Founder Levi Pavlovsky, and CTO/CXO Nir Berenstein.

Name

MedFlyt

Legal name

MedFlyt, LLC

Website

https://medflyt.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MedFlyt is a New York State DOH-licensed, tech-enabled home care agency serving seniors across NYC and Westchester County, delivering Medicaid-funded personal, dementia, hospice, and skilled nursing care via a platform with real-time monitoring and caregiver scheduling.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicaid-Funded Home Care Services: Primary revenue stream from government-funded Medicaid programs covering home care services for eligible individuals in New York
2. Health Plan Reimbursements: Revenue from contracted health insurance plans including VillageCare, Healthfirst, Empire BlueCross BlueShield, Elderplan, Centers Plan For Healthy Living, and Fidelis Care
3. Private Pay Services: Direct payment option for individuals who do not qualify for Medicaid or prefer to pay out-of-pocket for home care services

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

MedFlyt is a tech-enabled licensed home care agency in New York City that delivers in-home personal care, dementia care, companion care, hospice care, skilled nursing, and 24-hour live-in care to seniors through certified caregivers. Its proprietary platform combines a caregiver mobile app, family web portal, and real-time clinical alerting with on-demand video consultations, and operates as a Medicaid-certified provider contracting with major New York health plans.

Product overview

MedFlyt operates as a tech-enabled licensed home care agency in New York, offering a unified platform that combines caregiver matching and management with care delivery services. The core offering is Medflyt at Home, which provides Medicaid-covered home care through certified, vetted, and trained caregivers. The platform includes a mobile app for caregivers and a web portal for families, enabling real-time monitoring, shift scheduling, instant video consultations with clinical staff, and 24/7 clinical support. Key service offerings include Alzheimer's and dementia care, personal care, companion care, hospice care, nursing services, and 24-hour live-in care. The platform also features InstaPay for immediate caregiver earnings access and a Medicaid eligibility check tool for new patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Alzheimer's Care Services Specialized support services for individuals with Alzheimer's including memory support, safety monitoring, and assistance with daily activities. Marketed as a distinct service category for seniors with Alzheimer's disease in the New York City area.
• Dementia Care Services Specialized care for seniors with dementia including memory care and behavioral support. Provided as a distinct service category within MedFlyt's home care offering.
• Personal Care Services Assistance with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility, delivered by certified caregivers to seniors in their homes.
• Companion Care Services Emotional and social support service for seniors who may feel isolated or lonely, including conversation, meal preparation, and light housekeeping.
• Hospice Care Services End-of-life care services for seniors with terminal illnesses, including pain management and emotional support delivered in the home.
• Nursing Care Services Skilled nursing services such as wound care, medication administration, and disease management for seniors with complex medical needs, delivered at home.
• 24-Hour Home Care Around-the-clock home care in which caregivers work rotating shifts to ensure continuous coverage and supervision for seniors needing constant support.
• Medication Management Services Assistance with medication reminders and management to help seniors take correct medications at the right time.
• Transportation Assistance Assistance with mobility including getting in and out of bed, transferring between rooms, and using mobility aids to support seniors' safe movement at home and beyond.
• MedFlyt at Home The core licensed home care service offering of MedFlyt, providing Medicaid-covered in-home care delivered by certified, vetted, and trained caregivers to seniors in the New York City metro area.

Quantifiable outcome

• Check Medicaid eligibility in under 60 seconds
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• VillageCarecoreChannel Partner/ Reseller/ DistributorHealth plan partner providing home care coverage for eligible Medicaid members. VillageCare is a Medicare Advantage and Medicaid health plan operating in New York.
• HealthfirstcoreChannel Partner/ Reseller/ DistributorMajor New York health plan partner covering home care services for Healthfirst members who qualify for Medicaid-funded home care.
• Empire BlueCross BlueShieldcoreChannel Partner/ Reseller/ DistributorHealth plan partner providing coverage for home care services for Empire BlueCross BlueShield Medicaid and Medicare members in New York.
• Elderplan HomeFirstcoreChannel Partner/ Reseller/ DistributorMedicare and Medicaid health plan partner specializing in senior care coverage including home care services in New York.
• Centers Plan For Healthy LivingcoreChannel Partner/ Reseller/ DistributorHealth plan partner providing home care coverage for Medicaid-eligible seniors and individuals in New York.
• Fidelis CarecoreChannel Partner/ Reseller/ DistributorCatholic health plan partner offering Medicaid coverage for home care services to eligible members in New York State.
• eMedNYcoreOthersNew York State's electronic Medicaid system used for processing Medicaid claims and verifying eligibility for home care services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BrightStar Care: BrightStar Care is a national franchised home care agency network offering personal care, skilled nursing, and Alzheimer's care. It is a comparable multi-service home care operator with national scale versus MedFlyt's single-market presence.
• Bayada Home Health Care: Bayada is one of the largest U.S. non-medical home care and home health providers across dozens of states. It competes for the same Medicaid/Medicare Advantage referrals MedFlyt targets and represents the dominant incumbent scale player.
• Amedisys: Amedisys is a national home health and hospice operator (recently acquired by UnitedHealth Group/Optum). It serves overlapping patient populations and payer relationships as MedFlyt, particularly around Medicaid home health and dual-eligible members.
• WellSky: WellSky is a large healthcare technology vendor serving home health, hospice, and personal care agencies. It supplies the kind of agency management software that competing home care providers may use to match MedFlyt's in-house tech stack.
• Visiting Angels: Visiting Angels is one of the largest U.S. senior home care franchise networks, providing companion, personal, and respite care. It competes for the same Medicaid waiver, VA, and private-pay senior home care business as MedFlyt.

Direct peers

• Honor Technology: Honor (which acquired Home Instead in 2022) is a venture-backed, tech-enabled home care platform that pairs a software/operating system with in-home caregiver networks. It is the most direct comparison to MedFlyt's model of layering technology on top of a licensed home care agency.
• CareLinx: CareLinx (owned by Generali) is a tech-enabled caregiver marketplace that matches vetted in-home caregivers with seniors and patients, with a similar focus on technology-driven matching, scheduling, and family communication as MedFlyt.

Emerging players

• Papa: Papa is a digital health platform that connects older adults with "Papa Pals" for companion care, transportation, and everyday help, often via health plan partnerships. It overlaps with MedFlyt on companion care, family caregiver support, and Medicare/Medicaid plan distribution channels.
• AlayaCare: AlayaCare is a cloud-based home care software platform for agency scheduling, clinical documentation, billing, and family portals. It targets the same back-office and family-engagement use cases MedFlyt addresses with its in-house platform.
• HHAeXchange: HHAeXchange is a leading home care management platform connecting payers, providers, and caregivers with EVV, scheduling, and billing. It is a partial overlap with MedFlyt — more software/infrastructure than direct service — but a key adjacent competitor in the NY Medicaid ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/medflyt
• Facebookfacebook.com/medflyt
• LinkedInlinkedin.com/company/medflyt

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedFlyt