Voipfuture
- Company typePrivate
- Founded2007
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Voipfuture does
Voipfuture GmbH is a Hamburg, Germany-based software vendor founded in 2007 that develops Qrystal, a carrier-grade voice service monitoring and analytics platform for IP networks. The platform provides dual visibility into both the SIP signaling control plane and RTP media plane simultaneously, using patented RTP time-slicing technology (compliant with ETSI TR 103 639) that segments media streams into 5-second blocks and generates Quality Data Records with hundreds of KPIs — enabling temporally resolved media quality assessment rather than the single averaged MOS values per call that traditional monitoring tools produce. The architecture consists of distributed Qrystal Probes feeding a central Qrystal Manager data warehouse, with deployments available on-premise, in public cloud (AWS, Google Cloud), or hybrid.
Voipfuture serves mobile network operators (VoLTE/VoNR monitoring for Vodafone, Verizon, Eir Telecom, Cellcom, Partner Communications), fixed and wholesale carriers, large enterprises and call centers (PhoneBurner, Atos, Layer 8, Granite Telecommunications, UTA), and air traffic control organizations. The ATC product line supports ED-136/ED-137 compliant voice monitoring and is embedded as the OEM core of Rohde & Schwarz's R&S©AVQA product. The company monetizes primarily through software licensing priced per concurrent call measurement on a usage-based, pay-as-you-grow subscription model, with professional services for custom enterprise and carrier deployments. Distribution is direct enterprise sales supplemented by OEM channels (Rohde & Schwarz) and technology integrations with hyperscalers (AWS, Google Cloud) and Mobileum's RCEM roaming analytics platform.
Voipfuture firmographics
Firmographics- Name
- Voipfuture
- Legal name
- Voipfuture GmbH
- Website
- https://voipfuture.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Voipfuture industry classification
Industry- Product category
- VoIP Voice Service Monitoring and Analytics
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)
- akta.pro primary industry
- Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)
- akta.pro secondary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where Voipfuture is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Voipfuture business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Qrystal Software Licenses and Subscriptions: Voipfuture generates revenue primarily through software licensing of its Qrystal platform. Licensing is based on the number of concurrent call measurements (usage-based unit pricing). The company offers simple licensing for cost transparency and a pay-as-you-grow business model. Revenue is generated from telecom operators, enterprises, and air traffic control organizations deploying Qrystal for monitoring and analytics.
- Cloud Deployment Revenue (AWS / Google Cloud): Revenue from cloud-native Qrystal deployments on AWS and Google Cloud, where the monitoring software is deployed within the customer's cloud infrastructure, generating licensing fees based on usage and scale.
- Professional Services and Custom Deployment: Implementation and deployment services for enterprise and carrier customers requiring custom integration, particularly for mission-critical ATC deployments and large wholesale network monitoring setups.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Usage-based licensing per concurrent call measurement |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
Voipfuture product offering
Product offeringCore offering
Voipfuture develops and sells Qrystal, a carrier-grade voice service monitoring and analytics platform that delivers dual visibility into SIP signaling (control plane) and RTP media streams (media plane) for real-time VoIP quality assessment. The platform is built on proprietary RTP time-slicing technology compliant with ETSI TR 103 639 and is deployed as distributed Qrystal Probes feeding into a central Qrystal Manager data warehouse, available on-premise, in cloud (AWS, Google Cloud), or in hybrid configurations. It serves telecom operators (mobile, fixed, wholesale), enterprises and call centers, and air traffic control organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Qrystal Carrier-grade voice service monitoring and analytics platform that delivers dual visibility into SIP signaling (control plane) and RTP media streams (media plane) for real-time VoIP quality assessment. Built on proprietary RTP time-slicing technology, it provides automated root cause analysis and enriched CDR generation for telecom operators, enterprises, and ATC organizations.
- Qrystal for Google Cloud Vertical deployment of Qrystal tailored for voice services hosted on Google Cloud Platform. Distributed Qrystal Probes analyze SIP/RTP traffic within the Google Cloud environment, with a central Qrystal Manager providing post-processing, correlation, aggregation, and alarm generation. Supports both fully on-Google-Cloud and hybrid on-premise deployments.
- Qrystal for AWS Vertical deployment of Qrystal for Amazon Web Services cloud environments. Enables complete visibility into voice services on AWS for UCaaS providers, with dashboards correlating carrier performance against KPIs such as SER, ACD, NER, and MOS across destinations and routes.
- Qrystal for Air Traffic Control Purpose-built voice monitoring solution for Air Traffic Control communications over IP networks, fully compliant with ED-136/ED-137 standards. Passively monitors all live air-to-ground and ground-to-ground communications in real time, covering MOS via RTP timeslicing, RF parameters (RSSI, squelch events), and ED-136 compliance reporting without adding load to the operational network.
Quantifiable outcome
- ~80% reduction in alerts and ~60% reduction in troubleshooting time at Vodafone IVC Operations
- +4 more outcomes
Companies that use Voipfuture
Customer profileNamed customers18 records
Segments6 records
Ideal customer profiles5 records
Voipfuture technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature9 records
Voipfuture partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, significant and minor.
- Google CloudcoreVoipfuture is a Google Cloud partner offering Qrystal for Google Cloud — a comprehensive monitoring solution for voice services deployed on GCP. The partnership enables communication service providers migrating to Google Cloud to maintain full visibility into SIP/RTP quality. Qrystal components can be deployed fully on Google Cloud or in a hybrid manner.
- Amazon Web Services (AWS)coreVoipfuture offers Qrystal for AWS, a passive monitoring solution for SIP/RTP-based real-time communication services deployed on AWS. An AWS case study published by AWS highlights Voipfuture's solution for ensuring visibility when transitioning voice services to AWS. Qrystal is referenced as enabling zero-touch operations when integrated with AWS data lakes.
- Rohde & SchwarzcoreVoipfuture is OEM for Rohde & Schwarz's AVQA product — a purpose-built air traffic control voice monitoring solution. R&S VP Market Segment ATC/AD Constantin Reden stated that 'Voipfuture stood out with their impressive technology and their experience' and that they are 'very happy to be working with them.' The AVQA product provides ED-136 compliant ATC voice monitoring built on Voipfuture technology.
- MobileumsignificantVoipfuture and Mobileum integrated Qrystal monitoring with Mobileum's RCEM (Roaming Customer Experience Management) product. The integrated solution was deployed at a U.S.-based Tier-1 carrier to provide key insights into VoLTE roaming traffic. This enables carriers to correlate voice quality data from Qrystal with Mobileum's roaming analytics platform.
- Frost & SullivanminorFrost & Sullivan Program Manager Olga Yashkova provided a published quote praising Voipfuture's approach to media quality analysis on IP networks, stating it identifies network performance issues 'holistically compared to the traditional issue-by-issue, crisis-by-crisis approach.' The analyst relationship provides credibility and market visibility.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Voipfuture competitors and assessment
Company assessmentDirect peers
- RADCOM: RADCOM provides service assurance and monitoring for mobile operators including VoLTE and 5G voice quality analytics. Directly competes in the same carrier voice monitoring segment as Voipfuture, with comparable SIP/RTP visibility capabilities and tier-1 operator customers.
- Spirent Communications: Spirent provides voice and video quality testing and monitoring solutions for service providers and equipment manufacturers. Their Abacus and NOMAD products assess SIP/RTP quality in lab and live network environments, directly comparable to Voipfuture's media-plane analytics focus.
- EXFO: EXFO offers telecom test, measurement, and service assurance solutions including VoIP and SIP/RTP monitoring for service providers. Comparable to Voipfuture in monitoring voice quality across carrier networks, with broader portfolio across fiber and wireless testing.
- Cyara: Cyara is a voice quality assurance and customer experience platform for contact centers and UCaaS providers, offering automated testing of SIP/VoIP services. Overlaps with Voipfuture's enterprise and call center monitoring segment, though with a stronger pre-deployment testing orientation.
- Empirix (now part of Cyara): Empirix (acquired by Cyara) historically provided voice quality monitoring and analytics for VoIP and IMS networks including SIP/RTP visibility, a direct competitor to Voipfuture in carrier and enterprise voice monitoring. Now consolidated under Cyara but represents the legacy Empirix product line serving the same market.
Broad incumbents
- Nokia: Nokia's AVA (Analytics, Virtualization and Automation) platform includes voice quality and customer experience analytics for telecom operators. Competes in the same carrier service assurance space as Voipfuture, with substantially greater scale and bundled offerings.
- TEOCO: TEOCO provides analytics, assurance, and optimization solutions for telecom operators including voice quality and roaming analytics. Competes in adjacent service assurance segments to Voipfuture, with broader portfolio across RAN, fraud, and customer experience management.
- NetScout Systems: NetScout offers nGenius voice and video performance monitoring solutions for telecom operators and enterprises, providing real-time SIP/RTP quality analytics. Directly comparable to Voipfuture in the service provider voice assurance market, but as a much larger public company with a broader portfolio beyond voice.
- Ericsson: Ericsson's Expert Analytics and Network Manager products offer voice service quality monitoring for mobile operators including VoLTE assurance. Overlaps with Voipfuture in carrier-grade voice quality analytics, but operates as part of a full RAN and OSS portfolio serving tier-1 mobile operators globally.
Emerging players
- WIT Software: WIT Software offers VoIP, RCS, and messaging solutions for telecom operators including voice quality and analytics tooling. Comparable as a European-headquartered vendor serving telecom clients with VoIP-related technology, though smaller and broader in messaging than Voipfuture's pure monitoring focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Voipfuture social profiles
Digital presenceVoipfuture financial estimates
Financial estimateRevenue estimate
Valuation estimate
Voipfuture leadership team
Management profileNumber of profiles
Profiles3 records
Voipfuture funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Voipfuture M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Voipfuture
What does Voipfuture do?
Voipfuture develops and sells Qrystal, a carrier-grade voice service monitoring and analytics platform that delivers dual visibility into SIP signaling (control plane) and RTP media streams (media plane) for real-time VoIP quality assessment. The platform is built on proprietary RTP time-slicing technology compliant with ETSI TR 103 639 and is deployed as distributed Qrystal Probes feeding into a central Qrystal Manager data warehouse, available on-premise, in cloud (AWS, Google Cloud), or in hybrid configurations. It serves telecom operators (mobile, fixed, wholesale), enterprises and call centers, and air traffic control organizations.
Is Voipfuture a public or private company?
Voipfuture is a private company. It is classified as management employee owned and is currently operating.
When was Voipfuture founded?
Voipfuture was founded in 2007. It employs 11 to 50 people.
Where is Voipfuture based?
Voipfuture is headquartered in Hamburg, Germany, in the Europe region.
How does Voipfuture make money?
Three revenue lines are on record. Qrystal Software Licenses and Subscriptions are the primary driver. The others are cloud Deployment Revenue (AWS / Google Cloud) and professional Services and Custom Deployment.
Who are Voipfuture's main competitors?
Direct peers on record are RADCOM, Spirent Communications, EXFO, Cyara and Empirix (now part of Cyara). Broad incumbents are Nokia, TEOCO, NetScout Systems and Ericsson. WIT Software is listed as an emerging player.
Does Voipfuture have an API?
No public API is recorded for Voipfuture.
What industry is Voipfuture in?
Voipfuture's product category is VoIP Voice Service Monitoring and Analytics. Its primary akta.pro industry code is HDAIAHAM, Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance), with a secondary code of BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 541512 and its SIC code is 4813.