Veyo

What Veyo does

Veyo is a non-emergency medical transportation (NEMT) management platform founded in 2015 and headquartered in San Diego. The company built a purpose-built technology platform that adapts consumer rideshare innovations (real-time GPS tracking, dynamic dispatching, driver mobile apps, predictive analytics) to the healthcare compliance environment, serving state Medicaid agencies, Managed Care Organizations (MCOs), and ultimately Medicaid and Medicare members who need transportation to medical appointments such as dialysis, behavioral health, primary care, and specialist visits. The core technological differentiator is the Virtual Fleet™, a hybrid supply model that integrates 2,000+ healthcare-credentialed Independent Driver-Providers (IDPs) with 100+ traditional commercial transportation partners, enabling real-time supply-demand matching and rapid scaling within minutes. Supporting platform components include the RideView Portal (web-enabled trip management for healthcare facilities), the Veyo Driver App (mobile trip management), the Veyo Provider Portal (commercial fleet operations), and Dynamic Hotspots (driver location optimization using predictive analytics).

Veyo operates a B2B2C distribution model with no direct consumer pricing; revenue is generated through negotiated contracts with state governments and MCOs, typically structured as capitated per-member-per-month rates or per-trip fees. A reference contract is the $70 million, three-year Idaho Medicaid NEMT agreement (renewable for up to eight years) covering 290,000 members. The company has completed over 40 million trips, serves 2.5 million members, and reports 97.1% on-time performance with a 0.03% grievance rate. Compliance posture includes SOC 2 Type 2 certification, HIPAA training, and URAC Health Plan Accreditation. In June 2022, Veyo was acquired by MTM, Inc., one of the largest NEMT brokers in the nation; the combined entity schedules over 20 million trips annually, serves 16 million people across 31 states, and generates approximately $1 billion in annual revenue. Post-acquisition, Veyo continues to operate as a subsidiary under the MTM corporate umbrella, with the recent launch of Wanda extending the platform into private-pay aging-in-place transportation.

Name

Veyo

Legal name

Veyo, LLC

Website

https://veyo.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Veyo is a non-emergency medical transportation platform that uses a hybrid Independent Driver-Provider fleet model and predictive analytics to manage Medicaid and Medicare transportation benefits for state agencies and managed care organizations across 8-13 U.S. states.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation (NEMT) Brokerage

NAICS

Special Needs Transportation (485991), Taxi and Ridesharing Services (485310), Other Support Activities for Transportation (4889)

SIC

Services-Health Services (8000), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF)

akta.pro secondary industries

Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms (TLAFAIAF), Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG)

Keywords

• Non-emergency medical transportation
• Medicaid transportation management
• Healthcare logistics platform
• NEMT brokerage services
• Patient transportation benefits

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. NEMT Brokerage Services: Veyo acts as a full-service NEMT broker, managing transportation benefits for state Medicaid programs and Managed Care Organizations. Revenue is generated through negotiated capitated rates per eligible member per month or per-trip fees under government contracts.
2. Idaho State Contract: $70 million, three-year contract with Idaho Department of Health and Welfare, renewable for up to eight years total. Covers transportation for 290,000 Medicaid members.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Veyo is a full-service Non-Emergency Medical Transportation (NEMT) broker that contracts with state Medicaid agencies and Managed Care Organizations to manage healthcare transportation benefits for Medicaid and Medicare members. The company operates a proprietary technology platform — built on a Virtual Fleet model that combines Independent Driver-Providers with commercial transportation partners — to deliver eligibility verification, real-time GPS trip tracking, multi-mode transportation (sedan, wheelchair, stretcher, public transit, mileage reimbursement), predictive demand analytics, and 24/7/365 multilingual member support.

Product overview

Veyo offers a unified NEMT (Non-Emergency Medical Transportation) brokerage platform built specifically for healthcare. The core Veyo Platform serves as the central system managing member eligibility, trip scheduling, provider credentials, and reporting. It is complemented by the Virtual Fleet™ - a hybrid model combining Independent Driver-Providers (IDPs) with traditional commercial transportation providers. The product suite includes the RideView Portal for web-enabled trip management, the Veyo Driver App for mobile trip management, the Veyo Provider Portal for commercial providers, and Dynamic Hotspots technology for supply optimization. Together, these components enable real-time GPS tracking, predictive demand analytics, fraud detection, and multi-modal transportation coordination (sedan, wheelchair, stretcher, public transit, mileage reimbursement) for Medicaid and Medicare members across multiple U.S. states.

Differentiator

Problem solved

Functional benefit

Products and services

• Veyo Platform (NEMT Brokerage Service) A full-service NEMT brokerage platform that manages member eligibility, trip scheduling, provider credentialing, dispatch, reporting, and provider payments for state Medicaid programs and Managed Care Organizations. Delivered through call centers, booking portals, and mobile apps with 24/7/365 member support in 170+ languages.
• Virtual Fleet A flexible fleet model that integrates rideshare fleets of Independent Driver-Providers (IDPs) with traditional commercial provider partners, allowing capacity to scale up or down within minutes to match demand across geographies and transportation modes.
• Wanda An aging-in-place transportation platform providing premier private transportation for seniors and individuals with disabilities who do not qualify for Medicaid or Medicare NEMT services. Currently serving the Phoenix area.

Quantifiable outcome

• Over $7 million in savings generated for healthcare payers
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Uber Health: Uber Health offers a healthcare-focused rideshare platform for non-emergency medical transport, serving health systems, health plans, and clinical trial participants. Directly competes with Veyo's IDP-based Virtual Fleet model using consumer rideshare supply.
• Ride Health: Ride Health is a software platform that coordinates NEMT for hospitals, health plans, and ACOs, integrating real-time ride booking, eligibility verification, and outcome reporting. Comparable technology stack and customer base to Veyo's platform.
• Modivcare: Modivcare (formerly LogistiCare/Provista) is the largest US NEMT broker and the dominant legacy competitor to Veyo and MTM. Provides non-emergency medical transportation, personal care, and monitoring services to Medicaid and Medicare populations.
• MTM (Medical Transportation Management): MTM is Veyo's parent company after acquiring it in June 2022. Historically the largest NEMT broker in the US scheduling 13M+ trips annually across 31 states, making it the most direct comparable and direct competitor prior to the deal.
• SafeRide Health: SafeRide Health is a technology-enabled NEMT broker serving Medicaid managed care plans and providers with a network of credentialed drivers and a care coordination platform. A technology-focused NEMT peer directly comparable to Veyo's Virtual Fleet model.
• American Logistics Company: American Logistics Company is a technology-driven NEMT broker serving managed care plans and state Medicaid agencies, comparable in business model and target customer to Veyo's brokerage operations.
• Lyft Healthcare: Lyft Healthcare provides managed NEMT rides for Medicaid and Medicare Advantage members through partnerships with health plans and brokers. Closely parallels Veyo's rideshare-based approach to medical transportation.

Emerging players

• Kaizen Health: Kaizen Health provides a healthcare transportation platform connecting patients with rides through a network of drivers and partners. Overlaps with Veyo's NEMT brokerage and IDP-driven model for health systems and health plans.
• HopSkipDrive: HopSkipDrive provides supervised, technology-enabled transportation for vulnerable populations including children, seniors, and individuals with care needs. Comparable to Veyo's IDP model serving Medicaid and special needs populations with credentialed drivers.
• Circulation (Unite Us): Circulation was an NEMT platform focused on ride coordination for healthcare; it was acquired by Unite Us to integrate transportation into broader social determinants of health workflows. Direct competitor in NEMT ride orchestration technology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/veyologistics
• YouTubeyoutube.com/channel/UCZuyzBjRsA
• Facebookfacebook.com/VeyoTransport
• LinkedInlinkedin.com/company/veyo-transportation
• Instagraminstagram.com/veyotransport

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veyo