What Restorerz Emergency Services does

Restorerz Emergency Services is a privately held, family-owned emergency property damage restoration contractor founded in 2019 and headquartered in the Los Angeles metro area. The company provides 24/7 response for water, fire, mold, sewage, flood, biohazard, and related damage across residential and commercial properties, with a stated 60-minute-or-less on-site response. Service delivery relies on IICRC-certified technicians, project managers, and industrial-grade equipment including submersible pumps, wet/dry vacuums, industrial fans, commercial dehumidifiers, thermo-hygrometers for hidden moisture detection, and 3D video/image capture for damage documentation and progress reporting.

Operationally, Restorerz runs eight physical offices spanning Southern California (Glendale, Fresno, Van Nuys, Los Angeles, Gardena, Placentia), Nevada (Las Vegas as a regional headquarters), and Ohio (Hilliard/Columbus metro), with 51–100 employees total. The service catalog extends beyond the core water/fire/mold triad into sewage cleanup, biohazard remediation, crawl space cleaning, board-up, pack-out and storage, content cleaning, duct cleaning, smoke and odor removal, commercial restoration, reconstruction, and emergency plumbing, enabling end-to-end handling from initial mitigation through rebuild.

The business model is transactional professional services: quote-based pricing per job, paid-as-you-go billing, with revenue flowing through direct customer payment, insurance claim coordination with all major carriers, deductible assistance for insured customers, and Synchrony Bank financing for out-of-pocket spend. Customer acquisition is sales-led and geographically distributed, driven by location-based local SEO, an educational blog, 1,350+ accumulated five-star customer reviews, BBB A+ accreditation, and inbound insurance-carrier referrals. There is no software product, app, API, or platform component, and no disclosed AI/ML capability.

Name

Restorerz Emergency Services

Legal name

Restorerz Emergency Services

Website

https://restorerz.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Restorerz Emergency Services is a privately held, family-owned restoration contractor providing 24/7 water, fire, mold, and biohazard damage response across California, Nevada, and Ohio for residential and commercial property owners, billed per job via insurance coordination.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (56291), Remediation and Other Waste Management Services (5629), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Emergency Sewer Line Backup & Cleanup (HSAOAMAC), Mechanical, Electrical & Plumbing (MEP) Restoration & Replacement (HSAPAOAJ)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Emergency restoration services
• Property damage cleanup

Headquarters

HQ city

Van Nuys

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Emergency Restoration Services: One-time service fees for emergency damage restoration including water damage, fire damage, mold remediation, sewage cleanup, and related services. Revenue is generated through direct customer payment, insurance claims coordination, and financing options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Restorerz Emergency Services provides 24/7 emergency property damage restoration including water extraction, structural drying, fire and smoke damage cleanup, mold remediation, sewage backup cleanup, biohazard decontamination, and full reconstruction. The company dispatches IICRC-certified technicians with industrial-grade equipment and aims for a 60-minute or less response time across California, Nevada, and Ohio. It coordinates directly with insurance carriers and serves both residential homeowners and commercial property customers.

Product overview

Restorerz Emergency Services is a family-owned emergency restoration company offering a comprehensive suite of damage restoration services across three core categories: Water Damage Restoration (including emergency extraction, structural drying, and moisture detection), Fire Damage Restoration (including soot removal, smoke cleanup, and odor elimination), and Mold Remediation. The company operates as a service-based business rather than a software platform, providing emergency response, cleanup, and reconstruction services. Additional services include sewage cleanup, biohazard cleanup, crawl space cleaning, pack-out and storage, board-up services, disaster response, flood damage cleanup, emergency plumbing, commercial restoration, carpet cleaning, smoke and odor removal, duct cleaning, and content cleaning. The company is IICRC-certified and serves Southern California (including Los Angeles, Glendale, Burbank, and surrounding areas), Nevada (Las Vegas, Summerlin, Henderson, Boulder City), and Ohio (Columbus and surrounding areas), with a stated response time of 60 minutes or less for emergency calls.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Services Emergency water extraction, structural drying, moisture detection, and damage restoration for residential and commercial properties affected by burst pipes, flooding, appliance malfunctions, and storm damage.
• Fire Damage Restoration Services Comprehensive fire and smoke damage cleanup including soot removal, odor elimination, air purification, and property restoration for homes and businesses affected by fire incidents.
• Mold Remediation Services Professional mold inspection, removal, and remediation services to restore indoor environments to safe mold levels and prevent future growth following water damage or moisture issues.
• Sewage Cleanup Services IICRC-certified sewage backup cleanup for residential and commercial properties, including hazardous waste removal and disinfection to return spaces to inhabitable conditions.
• Biohazard Cleanup Services Professional cleanup and decontamination services for biohazardous materials including blood, bodily fluids, and contaminated items, following health codes and safety measures.
• Crawl Space Cleaning Specialized cleaning and remediation services for crawl spaces including dirt removal, moisture control, and contamination cleanup.
• Pack Out & Storage Services Content packing, removal, and climate-controlled storage of belongings during restoration projects, including documentation and inventory management.
• Board Up Services Emergency board up and roof tarping services to secure and stabilize properties after fire, storm, or other damage events.
• Disaster Response Services Rapid emergency response and recovery services for natural disasters including storms, heavy rains, and earthquake damage.
• Flood Damage Cleanup Category 3 flood water extraction, sanitization, structural drying, and damage restoration for properties affected by natural flooding or water intrusion events.
• Emergency Plumbing Services 24/7 emergency plumbing services including burst pipe repair, water shut-off, and leak detection to prevent further water damage.
• Reconstruction Services Complete property reconstruction and repair services to restore damaged structures to pre-loss condition, including drywall replacement and structural repairs.
• Commercial Restoration Services Full-service commercial property restoration including water extraction, dehumidification, debris removal, and odor elimination for businesses after natural disasters or emergencies.
• Commercial Cleaning Services Professional deep cleaning and sanitization services for commercial office spaces, including allergen removal, dust cleanup, and mold prevention.
• Carpet Cleaning Services Professional carpet and upholstery cleaning services for residential and commercial properties, including stain removal and sanitization.
• Smoke & Odor Removal Services Comprehensive smoke damage cleanup and odor elimination services including air purification and deodorization of walls, floors, air ducts, and contents.
• Duct Cleaning Services HVAC duct cleaning services following fire, flood, or other disasters to remove carcinogenic pollutants, allergens, smoke residue, and contaminants from air duct systems.
• Content Cleaning Services Professional cleaning and restoration of salvageable content, furniture, electronics, and personal belongings following fire, flood, or mold damage.
• Emergency Property Damage Services 24/7 emergency response services for water damage, sewage overflow, fire aftermath, and storm damage with 60-minute response time guarantee.

Quantifiable outcome

• 24/7 emergency response in 60 minutes or less
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• All Major Insurance CarrierscoreGTM or Marketing PartnerRestorerz works directly with all insurance carriers to coordinate claims processing for customers. They offer deductible assistance and help customers navigate the insurance claims process, providing seamless integration between emergency services and insurance coverage.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Allied Restoration Services: Regional restoration provider serving Southern California with water, fire, and mold services — directly comparable geography and competitive set for Restorerz's core LA market.

Broad incumbents

• BELFOR Property Restoration: Largest privately held global disaster recovery and property restoration company; operates across the same service categories at significantly larger scale and competes with Restorerz on commercial and large-loss work.
• ServiceMaster Restore: Established national restoration brand under the ServiceMaster umbrella, providing water, fire, and smoke damage restoration; competes in similar end-markets with broader brand recognition.

Direct peers

• Restoration 1: Franchise-based restoration company offering water, fire, and mold damage restoration with national carrier integrations; a closely comparable regional operator competing for the same insurance-driven demand.
• PuroClean: National franchise system providing commercial and residential restoration services including water, fire, mold, and biohazard cleanup with strong carrier partnerships — directly comparable in service breadth and customer profile.
• Servpro Industries: Largest franchise network in U.S. property damage restoration, offering water, fire, and mold services with national carrier relationships and 24/7 response — the dominant competitor Restorerz competes against in its California, Nevada, and Ohio markets.
• Rainbow Restoration: Neighborly brand of restoration franchises offering water, fire, and mold remediation with strong digital marketing; directly comparable in local-market positioning and insurance-coordinated service delivery.
• Paul Davis Restoration: National franchise network for residential and commercial restoration including water, fire, mold, and reconstruction; competes head-to-head in core service categories and customer segments.

Emerging players

• DryCare Restoration: Independent regional restoration operator offering water damage and mold remediation services; comparable as a local-services competitor in adjacent California markets.
• Coit Cleaning and Restoration: Carpet, air duct, and restoration services company with overlap in cleaning and remediation adjacencies; partial overlap with Restorerz's cleaning and content restoration lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/restorerz

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restorerz Emergency Services