NDM

What NDM does

Network, Design & Management, LLC, operating commercially as NDM Technologies and since May 2025 under the ProCern Technology Solutions brand, is a privately held IT solutions provider headquartered in Spokane, Washington. The company delivers a full range of on-premises, hybrid, and cloud IT solutions with advanced expertise in infrastructure, security, data management, compliance, disaster recovery, and IT modernization. As of 2025, it operates as a wholly-owned subsidiary of ProCern Technology Solutions, which has consolidated four previously independent sister companies (NDM, Think Anew, Precision Solutions Group, and Zunesis) under a single brand to streamline service delivery and cross-sell capabilities.

ProCern's service portfolio spans Cybersecurity (including the AI-driven AI Flex MDR module), Managed Services, Infrastructure and Networking, Assessment Services, Strategic Business Services, Cloud, and 3rd Party ERP Support. The platform serves nine verticals, namely Healthcare, Long-Term Care, Manufacturing, Financial, Government, Education, Distribution, Legal, and Technology. Operations span offices in Spokane (headquarters), Tampa, Flowood MS, and Broomfield CO, with EIN, DUNS, and banking identifiers retained across the rebrand to ensure continuity for existing clients.

The business model is enterprise and mid-market managed services, with revenue generated through ongoing IT solutions contracts rather than transactional product sales. Go-to-market is a direct enterprise field sales motion complemented by content marketing, events, newsletters, and social media presence. Pricing is not publicly disclosed. Jennifer Cusick is identified as a key contact for NDM business matters at [email protected].

Name

NDM

Legal name

Network, Design & Management, LLC

Website

https://ndm.net

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

NDM (operating as ProCern Technology Solutions) is a Spokane-based managed IT solutions provider delivering cybersecurity, cloud, infrastructure, and ERP support services to Healthcare, Government, Manufacturing, Financial, and other mid-market and enterprise clients across multiple US states.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Detection & Response (NDR) (HDADABAI)

akta.pro secondary industry

Infrastructure & Network Monitoring (NPM/NPMD) (HDABAJAA)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• IT modernization
• Disaster recovery

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Solutions and Services: ProCern offers comprehensive IT solutions including cybersecurity, managed services, infrastructure and networking, cloud services, assessment services, strategic business services, and 3rd party ERP support. The company integrates multiple sister companies (Think Anew, Precision Solutions Group, Zunesis) under one platform.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

NDM (operating as ProCern Technology Solutions) provides full-range IT solutions and managed services addressing on-premises, hybrid, and cloud needs for mid-market and enterprise clients. The offering spans cybersecurity (including AI-powered Managed Detection and Response), managed services, infrastructure and networking, IT assessment services, strategic business consulting, cloud services, and third-party ERP support.

Product overview

ProCern Technology Solutions (formerly NDM Technologies / Network, Design & Management, LLC) operates as a unified IT solutions platform that consolidates multiple acquired brands including NDM Technologies, Precision Solutions Group, Zunesis, and Think Anew. The company offers a comprehensive portfolio of services organized around a core technology services platform, including Cybersecurity (with AI Flex MDR as an advanced module), Managed Services, Infrastructure and Networking, Assessment Services, Strategic Business Services, Cloud services, and 3rd Party ERP Support. The platform serves diverse industries including Healthcare, Long-Term Care, Manufacturing, Financial, Government, Education, Distribution, Legal, and Technology sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• ProCern Technology Solutions Platform Unified IT solutions platform offering cybersecurity, managed services, infrastructure and networking, assessment services, strategic business services, cloud, and 3rd party ERP support for mid-market and enterprise clients across multiple industries.
• AI Flex MDR AI-driven Managed Detection and Response service providing advanced cybersecurity monitoring and response capabilities for organizations requiring continuous threat detection.
• Cybersecurity Solutions Comprehensive cybersecurity solutions including managed detection and response, security monitoring, and threat protection for enterprise and mid-market clients.
• Managed Services Ongoing managed IT services providing continuous support, monitoring, and administration of client IT environments for mid-market and enterprise organizations.
• Infrastructure and Networking IT infrastructure and networking services including design, deployment, and management of on-premises and hybrid IT environments for enterprise clients.
• Assessment Services IT assessment services evaluating client infrastructure, security posture, and readiness for modernization or cloud migration initiatives.
• Strategic Business Services Strategic business consulting services that align technology initiatives with business objectives for mid-market and enterprise clients.
• Cloud Services Cloud services supporting hybrid and cloud environments, including cloud migration, cloud infrastructure management, and cloud-native deployments for enterprise clients.
• 3rd Party ERP Support Third-party Enterprise Resource Planning (ERP) support services providing implementation, integration, and ongoing support for ERP systems.

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core.

• Think Anew, LLCcoreStrategic or Co-development PartnerThink Anew has been consolidated into ProCern Technology Solutions. Former legal business name: Think Anew, LLC. DBAs include Think Anew, a ProCern Company and ProCern Technology Solutions, Inc. DUNS: 02-801-6230. Brand transition completed July 2025 with website redirection to ProCern.com.
• Precision Solutions Group, Inc.coreStrategic or Co-development PartnerPrecision Solutions Group (PSGi) has been consolidated into ProCern Technology Solutions. Brand and website discontinued as of July 1, 2025. All PSGi URLs and email domains redirected to ProCern.com. EIN/TaxID, DUNS, and banking information maintained for existing clients.
• Zunesis, Inc.coreStrategic or Co-development PartnerZunesis has been consolidated into ProCern Technology Solutions. Legal business name: Zunesis, Inc. DUNS: 17-694-0661. Brand and website discontinued as of July 1, 2025. Distribution and vendor certifications migrated to ProCern.
• NDM TechnologiescoreStrategic or Co-development PartnerNDM Technologies (Network, Design & Management, LLC) rebranded to ProCern Technology Solutions as of May 1, 2025. Tax ID: 93-364-1086. DUNS maintained for existing clients. Website redirected to ProCern.com.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Ntiva: Mid-market MSP and MSSP offering managed IT, cybersecurity, and cloud services with regional offices across the U.S. Comparable business model, customer size focus, and service breadth.
• Dataprise: Regional managed IT services and cybersecurity provider serving mid-market and enterprise customers across multiple U.S. regions. Directly comparable in service mix (managed services, cybersecurity MDR, cloud) and target customer profile.
• TPx Communications: Managed IT services and cybersecurity provider focused on multi-location mid-market and enterprise customers. Comparable managed services + security stack and similar go-to-market motion in regional U.S. markets.
• LightEdge: Managed services and cloud infrastructure provider serving regulated mid-market customers. Comparable in combining managed services, cloud, and security capabilities for compliance-driven buyers.

Broad incumbents

• Presidio: Large national IT solutions integrator offering managed services, cybersecurity, cloud, and infrastructure. Broader portfolio than ProCern but competes directly for the same enterprise IT modernization and managed services contracts.
• ConvergeOne (C1): Enterprise IT services and solutions provider with managed services, collaboration, and security practices. Competes for enterprise IT modernization and managed services engagements in regulated verticals.
• eSentire: Established managed detection and response provider serving mid-market enterprises. Directly comparable on the MDR service line and overlapping target verticals including financial services and healthcare.
• Arctic Wolf: Larger, well-funded MDR/security operations provider competing for the same managed security wallet share that AI Flex MDR targets. Overlaps with ProCern on the cybersecurity/MDR service line, though Arctic Wolf is security-pure rather than a generalist MSP.
• CDW: Large multi-national IT solutions and services provider with managed services and security offerings. Overlaps with ProCern in serving healthcare, government, financial, and education customers.
• Insight Enterprises: Global IT solutions and services provider with managed services, cloud, and cybersecurity capabilities. Competes for large enterprise IT services contracts across the same verticals ProCern targets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xfacebook.com/ProCernTechnologySolutions
• YouTubeyoutube.com/@ProCernTechSolutions
• LinkedInlinkedin.com/company/ndm
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NDM