Sevocity Electronic Health Records

What Sevocity Electronic Health Records does

Sevocity, a division of Conceptual MindWorks, Inc., is a privately held, founder-led provider of cloud-based Electronic Health Records (EHR) software exclusively targeting independent medical practices in the United States. Founded in 1990 in San Antonio, Texas by Elaine Mendoza (current CEO) and commercially launched as a SaaS EHR in 2003, the company has operated continuously without outside investment or acquisition for over three decades. Its product portfolio includes Sevocity EHR, a standalone customizable clinical documentation system, and Sevocity Premier, an integrated EHR + practice management suite combining scheduling, eligibility verification, claims processing via the Etactics clearinghouse, ERA auto-posting, denial management, and patient billing. The platform is built on HL7 v2, HL7 CDA, FHIR R4, and USCDI interoperability standards, holds ONC 2015 Edition Cures Act certification (since December 2022), and supports 40+ medical specialties with unlimited per-provider custom templates.

Sevocity monetizes through per-provider-per-month subscriptions, with pricing quoted rather than publicly disclosed, and includes staff access, data migration, and training at no additional charge. Add-on modules (AI ambient documentation via Suki, telehealth, PDMP, eFax, ePrescribing with EPCS) are priced separately per provider. Go-to-market is direct sales with personalized 30-minute specialty-configured demos conducted by product specialists rather than commissioned sales reps; typical sales-to-go-live cycles run 60-90 days. The company maintains 99.5%+ system availability, 24/7 US-based support, and an average customer tenure of 10 years across a base generating 600+ verified reviews on Capterra, Software Advice, and SelectHub.

Strategic ecosystem partners include DrFirst (ePrescribing covering the majority of US pharmacies), Suki (AI ambient documentation), Quest Diagnostics and LabCorp (lab interfaces), Etactics (clearinghouse), Surescripts (medication history), state immunization registries, PointClickCare (long-term care integration, validated July 2024), Midmark and Welch-Allyn (vitals devices), and VaxCare (vaccine management). The company's differentiation rests on its exclusive focus on independent practices (never hospital systems), provider-level template customization without per-seat fees, deep integration ecosystem active at go-live, and continuous ONC certification since 2007. The company reports 101-250 employees and operates from its San Antonio headquarters.

Name

Sevocity Electronic Health Records

Legal name

Conceptual MindWorks, Inc.

Website

https://sevocity.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Sevocity is a privately held, founder-led provider of cloud-based EHR and integrated practice management software exclusively for US independent medical practices, offering ONC-certified, customizable templates, revenue cycle, and AI-powered ambient documentation across 40+ specialties.

Ownership category

akta.pro rank

Product category

Electronic Health Records Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Health Services (8000)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Electronic health records
• Practice management software
• Revenue cycle management
• Ambient AI documentation
• ONC certified EHR

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations, Others

Revenue model

1. EHR Software Subscription (Per Provider): Priced per provider per month. Covers clinical toolset, specialty templates, patient portal, ePrescribing, lab interfaces, and MIPS reporting. Staff access (front desk, clinical assistants, billing) included at no additional per-seat charge. Add-on modules (AI ambient documentation, PDMP, telehealth) priced separately based on practice requirements.
2. Practice Management Module: Full revenue cycle management (eligibility verification, claims, ERA auto-posting, patient billing) integrated into Sevocity Premier. Billing staff access included with no per-seat charge. Claims submitted through Etactics clearinghouse.
3. Implementation and Training Services: Data migration (demographics, clinical history, problem lists) included at no additional charge. Free migration and training included in standard onboarding. Ongoing customization support included after go-live.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Sevocity sells a cloud-based electronic health records (EHR) platform for independent medical practices, available as a standalone customizable EHR (Sevocity EHR) or as an integrated EHR plus practice management suite (Sevocity Premier). The platform includes specialty-specific templates, AI ambient clinical documentation, ePrescribing with EPCS, lab interfaces, MIPS quality reporting, and full revenue cycle management, all delivered as a per-provider subscription with free data migration and 24/7 US-based support.

Product overview

Sevocity offers a cloud-based EHR platform designed for independent practices, available as either a standalone EHR system or as Sevocity Premier - an integrated EHR + Practice Management solution. The core Sevocity EHR provides customizable clinical documentation with specialty-specific templates, ePrescribing via DrFirst, lab interfaces (Quest/LabCorp), patient portal, and built-in MIPS reporting. Sevocity Premier adds full practice management capabilities including revenue cycle management (eligibility verification, claims processing via Etactics clearinghouse, ERA auto-posting), scheduling, and patient billing - all in one unified system. Key add-on modules include AI ambient documentation powered by Suki (reduces charting time by up to 41%), telehealth video visits, PDMP integration, and PointClickCare integration for long-term care settings. The company maintains ONC 2015 Edition Cures Act certification and includes free data migration and 24/7 US-based support with all products.

Differentiator

Problem solved

Functional benefit

Brands

• Sevocity Premier: Integrated EHR and Practice Management system combining clinical documentation, revenue cycle management, scheduling, and compliance in one platform.

Products and services

• Sevocity EHR (Standalone) Cloud-based, customizable standalone EHR system for independent medical practices. Provides specialty-specific templates, unlimited per-provider customization, patient portal, ePrescribing with EPCS, E/M coding and ICD-10 support, Quest lab interface, Direct messaging, HL7 interfaces, and built-in MIPS quality reporting on a per-provider subscription.
• Sevocity Premier (EHR + Practice Management) Integrated EHR and practice management suite that combines clinical documentation with revenue cycle management, scheduling, real-time eligibility, electronic claims, ERA auto-posting, denial management, patient billing and compliance reporting in one unified platform for independent practices.
• AI Ambient Documentation (powered by Suki) Optional add-on module that uses AI-powered ambient listening (Suki) to transcribe patient encounters and produce structured clinical notes automatically. Reduces provider charting time by up to 41% and is sold per provider per month.
• Sevocity Telehealth Optional add-on telehealth module enabling video visits directly within the Sevocity EHR encounter so providers can conduct and chart virtual visits in the same note as in-person visits, with no separate telehealth platform login.
• PDMP Integration Optional add-on module providing real-time access to state Prescription Drug Monitoring Program data before prescribing controlled substances, integrated into the ePrescribing workflow.
• eFax Integration Optional add-on module providing electronic faxing capability for sending and receiving clinical documents directly within the Sevocity EHR.
• Implementation, Data Migration and Training Services Managed onboarding services covering end-to-end data migration from legacy EHRs (demographics, problem lists, allergies, immunizations, visit history and lab results), implementation support, and provider training. Free with all Sevocity products, with most practices going live within 4-8 weeks and most practices going live within 60-90 days of signing.

Quantifiable outcome

• 41% charting time reduction via AI ambient documentation
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability4 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered strategic, core and minor.

• PointClickCarestrategicTechnology or Integration · 1 July 2024Integration validation completed July 2024 for Sevocity's EHR connection to PointClickCare Marketplace. Enables data sharing between Sevocity's independent practice EHR and PointClickCare's long-term care/senior living platform, supporting care coordination across settings.
• SukicoreTechnology or IntegrationAI ambient documentation partnership powering Sevocity's ambient listening feature. Suki listens during patient visits, transcribes and structures clinical notes in real time, reducing charting time by up to 41%. Provider reviews and approves before notes are saved. Award-winning AI speech platform integrated into Sevocity's EHR workflow.
• DrFirstcoreTechnology or IntegrationePrescribing network covering the majority of US pharmacies. Supports both standard electronic prescribing and EPCS (Electronic Prescribing for Controlled Substances). DrFirst network enables real-time medication history via Surescripts for automated medication reconciliation included at no additional charge.
• EtacticscoreTechnology or IntegrationHIPAA-compliant clearinghouse for electronic claims submission, claim status checking, and ERA delivery. Claims scrubbed pre-submission to catch errors before reaching payers. ERA files returned and auto-posted in Sevocity. Connects to all major commercial payers and Medicare/Medicaid.
• Quest DiagnosticscoreTechnology or IntegrationLaboratory interface: orders go out from clinical note, results return directly into patient chart. No separate lab portal login or manual result entry. Part of Sevocity's standard integration library active at go-live.
• LabCorpcoreTechnology or IntegrationLaboratory interface with bidirectional data flow. Orders originate from clinical documentation; results import directly into patient chart. Standard integration active at go-live for practices using LabCorp services.
• Lara HealthminorStrategic or Co-development PartnerGuest blog partnership: Lara Health provides remote patient monitoring content highlighting RPM benefits for independent practices. Lara Health's RPM platform compatible with Sevocity EHR. Partnership focused on education and thought leadership around RPM reimbursements for independent practices.
• State Immunization Information Systems (IIS)coreTechnology or IntegrationBidirectional connections to state IIS across the US using HL7 v2.5.1 VXU messages for reporting and QBP messages for historical immunization queries. Vaccines administered reported to state registry automatically. Satisfies Promoting Interoperability public health measure for MIPS.

Scale indicators9 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Tebra (formerly Kareo): Tebra is a cloud-based platform providing EHR, practice management, and billing for independent practices. Direct competitor in the same SMB independent practice segment, with similar EHR+PM integration strategy.
• eClinicalWorks: eClinicalWorks is a large ambulatory EHR and practice management vendor serving independent practices and small hospitals. Directly comparable to Sevocity in target market (independent ambulatory practices), cloud/on-premise delivery, and integrated EHR+PM functionality.
• athenahealth: athenahealth provides cloud-based EHR, practice management, and revenue cycle solutions primarily to ambulatory practices and small hospitals. Closely aligned with Sevocity's EHR+PM offering and target customer base of independent physician groups.
• AdvancedMD: AdvancedMD offers cloud-based EHR and practice management software for small to mid-sized independent medical practices. Erin Frauenheim, Sevocity's VP of Sales, previously worked at AdvancedMD, indicating comparable customer segment and product positioning.
• NextGen Healthcare: NextGen provides ambulatory EHR and practice management solutions targeting independent practices and specialty groups. Comparable in ambulatory focus, specialty template customization, and integrated PM offering.
• Greenway Health: Greenway Health offers ambulatory EHR and practice management software primarily for independent practices and community health centers. Comparable in target customer (independent ambulatory), EHR+PM integration, and specialty template approach.
• DrChrono (EverCommerce): DrChrono provides cloud-based EHR, practice management, and medical billing software for independent practices. Comparable in cloud SaaS delivery model, target customer segment, and mobile-first EHR approach.
• ModMed (Modernizing Medicine): ModMed offers specialty-specific EHR and practice management systems for independent specialty practices. Comparable in specialty-specific template focus, independent practice targeting, and integrated PM offerings.

Broad incumbents

• Epic Systems: Epic is the dominant EHR vendor primarily serving large hospital systems and academic medical centers, but has expanded downmarket to larger independent practice groups. Comparable as a cloud-based certified EHR platform, though Epic's core focus and resource scale vastly exceed Sevocity's niche.
• Oracle Health (formerly Cerner): Oracle Health provides enterprise EHR solutions primarily for large hospital systems and has expanded into ambulatory offerings. Comparable in ONC-certified cloud EHR technology, though operates at much larger scale and broader market segment than Sevocity's independent practice focus.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SevocityEHR

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sevocity Electronic Health Records