What TSItouch LLC. does

TSI Touch is a Pennsylvania-based, 100% employee-owned manufacturer founded in 1989 (re-established as an independent entity in 2011) that specializes in integrating touch technology with commercial-grade displays from major OEMs including LG, Samsung, Sharp/NEC, Philips, Sony, and Planar. The company offers three core touch technologies — PCAP (Projected Capacitive, including a proprietary Metal Mesh variant), Infrared, and ShadowSense (developed by Baanto International) — across display sizes ranging from 10.1 inches to over 500 inches, with application coverage spanning video walls, interactive touch tables, outdoor kiosks, small-format displays, and e-paper signage.

The company's differentiated value lies in its patented protective solutions (DEFENDER under U.S. Patent No. 12,093,091 and GRBS under U.S. Patent #9,671,824) and proprietary platforms including Scape X (object recognition for touch tables) and primeTOUCH Curved (touch on curved LED surfaces), which collectively address the durability and serviceability pain points of deploying touch-enabled displays in high-traffic public environments. TSI Touch is ISO 9001:2015 certified and offers TAA-compliant products with removable WiFi/Bluetooth for government/security-sensitive deployments.

Commercially, TSI Touch operates an enterprise field-sales-led model with phone/web lead capture, complemented by a deep distribution network (TD-SYNNEX, Ingram Micro, Exertis Almo, CDW, Anixter, BlueStar, SHI, and others) and direct OEM partnerships with display manufacturers. Revenue is generated through hardware sales of integrated touchscreen displays and protective modules, supplemented by professional installation services, warranty/RMA support, and custom engineering for project-based deployments. The customer base spans corporate, retail, healthcare, government, education, transportation, and hospitality verticals, with named implementations including West Virginia University (13 buildings, 17 interactive installations), Homeville Elementary (200+ Samsung displays), the National Association of Broadcasters, Carnival Cruise Lines, and Faneuil Hall Marketplace.

Name

TSItouch LLC.

Legal name

TSItouch, Inc.

Website

https://tsitouch.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

TSI Touch is an employee-owned US manufacturer that integrates PCAP, Infrared, and ShadowSense touch technologies with commercial-grade displays from LG, Samsung, Sony, and other OEMs, selling patented protective solutions and interactive displays to enterprise, government, education, and retail customers via direct sales and major IT distributors.

Ownership category

akta.pro rank

Product category

Commercial Touchscreen Display Solutions

NAICS

Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

SIC

Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Digital Signage & Commercial Displays (HDACADAL)

akta.pro secondary industry

Touchscreen Monitors (Interactive) (HDACADAF)

Keywords

• Commercial touchscreen displays
• Interactive video walls
• Touch overlay solutions
• Display protection systems
• Interactive digital signage

Headquarters

HQ city

Uniontown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Touchscreen Display Solutions: TSI Touch integrates touchscreen technologies (PCAP, Infrared, ShadowSense) with commercial-grade displays from partner manufacturers (LG, Samsung, Sharp/NEC, Philips, Sony) and sells complete integrated touchscreen display solutions.
2. Protective Solutions: Sale of proprietary protective products including Defender frames, GRBS (Glass Retention Bezel System), and protective shrouds for commercial displays and video walls.
3. Interactive Touch Tables: Sale of interactive touch tables featuring object recognition technology powered by Scape X, targeting museums, retail, education, and hospitality applications.
4. Technical Support and Warranty Services: Technical support services including phone support, remote diagnostics, software upgrades, and RMA (Return Materials Authorization) processing for warranty claims. Support hours 8AM-8PM EST Monday through Friday.
5. Professional Services: Custom installation, configuration, and integration services for touchscreen solutions, including consulting on display selection and protective solution specification.

Pricing tiers

Go-to-market motion1 record

Distribution channels15 records

Marketing channels7 records

Core offering

TSItouch integrates touch technologies (PCAP, Infrared, ShadowSense) with commercial-grade displays from partner manufacturers (LG, Samsung, Sharp/NEC, Philips, Sony) to deliver custom touchscreen monitor solutions. The company also designs and manufactures patented protective solutions (Defender, GRBS, Protective Shrouds) for video walls and high-traffic display installations, and offers specialty products including interactive touch tables with object recognition, curved LED touch, e-paper digital signage, outdoor displays, and TAA-compliant screens.

Product overview

TSI Touch is a manufacturer of touchscreen and protective solutions for commercial-grade displays. The company offers a portfolio of touch technologies including PCAP (Projected Capacitive), Infrared (IR), and ShadowSense, which are integrated with displays from partner manufacturers (LG, Samsung, Sharp/NEC, Philips, Sony, Panasonic, Peerless) in sizes ranging from 10.1 inches to over 500 inches. The product line includes core interactive solutions for digital signage, kiosks, video walls, and interactive tables, complemented by protective solutions (DEFENDER, GRBS, Protective Shrouds) and specialized offerings (Curved Touch, E-Paper Digital Signage, Outdoor Displays, Small Format Displays, TAA Compliant Displays). The company operates as an employee-owned business established in 1989, ISO 9001:2015 certified, and provides custom solutions alongside standard product configurations.

Differentiator

Problem solved

Functional benefit

Brands

• primeTOUCH Curved: Curved touch solution for LED video wall displays offering immersive engagement experiences.
• DEFENDER
• GRBS (Glass Retention Bezel System)

Products and services

• PCAP (Projected Capacitive) Touch Solutions Projected Capacitive touchscreen technology integrated with commercial displays, supporting up to 100 simultaneous touch points with high accuracy, durability, and immunity to environmental factors. Targeted at corporate, retail, healthcare, and public environments.
• Infrared (IR) Touch Solutions Infrared touchscreen technology using a grid of LED and photodetector pairs to detect touch via beam interruption. Designed for large format displays with high durability and multi-touch support.
• ShadowSense Touch Solutions ShadowSense touch technology using near-infrared sensors around screen edges to detect touch shadows. Offers high accuracy, fast response time, multi-touch support, and immunity to environmental interference.
• Video Wall Solutions Interactive video wall solutions combining multiple display screens with touch technology for multi-user collaboration and dynamic content presentation. Includes patented PCAP Tile technology for seamless video wall aesthetics.
• DEFENDER Protective Solution Patented protective solution (U.S. Patent No. 12,093,091) for LED video wall displays featuring a wall-mounted metal frame with hinged acrylic panels. Designed for high-traffic environments to enable easy cleaning and maintenance while protecting displays.
• Glass Retention Bezel System (GRBS) Patented (US Patent #9,671,824) cost-effective and modular solution allowing protective glass to be mounted directly to displays. Protects OEM bezels and panels while remaining serviceable, supporting clear, anti-reflective, or anti-glare glass options.
• Protective Shrouds Streamlined metal shrouds designed to sit flush against walls, concealing cords and mounting hardware while providing ventilation and vandalism protection. Compliant with ADA accessibility standards.
• primeTOUCH Curved Touch Solution Flexible LED module touch solution designed for curved video wall displays, delivering precision touch technology across curved surfaces for immersive engagement experiences in retail, corporate, and public environments.
• Interactive Touch Tables with Object Recognition Immersive touch tables powered by Scape X object recognition technology. Supports 100+ simultaneous touch points and recognizes physical objects using NFC tags, capacitive stickers, or vision-based AI to trigger custom content. Built on TUIO protocol for CMS compatibility.
• E-Paper Digital Signage Energy-efficient electronic paper signage solutions including Samsung EMDX Series color e-paper displays and Solis 32 solar-powered posters. Features ultra-low power consumption with zero power draw for static content.
• Outdoor Display Solutions All-weather displays and enclosures engineered for extreme durability with IP65-rated water and dust resistance, optimal airflow, enhanced sunlight visibility, and customizable size, enclosure, and touch functionality options.
• Small Format Displays Compact touchscreen displays in 21.5-inch, 23.8-inch, and 27-inch sizes. Industrial-grade with PCAP touch, TAA compliant, three-year warranty, and designed for high-traffic commercial environments.
• TAA Compliant Displays Touchscreen displays designed to comply with the United States Trade Agreement Act (TAA). Available with optional WiFi and Bluetooth removal for maximum data security, suitable for government and sensitive applications.
• Touchscreen Display Integration Services Custom integration services combining partner manufacturer displays (LG, Samsung, Sharp/NEC, Philips, Sony, Panasonic, Peerless) with TSI Touch's touch technologies and protective solutions, including consulting on display selection, configuration, and installation.

Quantifiable outcome

• TSI products installed in 13 buildings with 17 fully interactive installations at West Virginia University
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

15 partnerships are on record, tiered core and minor.

• LGcoreTechnology or IntegrationDisplay manufacturer partner providing OLED, LED, and commercial display panels that TSI Touch integrates with touchscreen and protective solutions.
• SamsungcoreTechnology or IntegrationDisplay technology partner providing large format displays, outdoor signage, and video wall products integrated with TSI Touch touchscreens.
• Sharp/NECcoreTechnology or IntegrationProfessional-grade display partner providing high-resolution monitors and video walls that TSI Touch integrates with touch solutions.
• PhilipscoreTechnology or IntegrationDisplay solutions partner providing digital signage displays and touch monitors integrated with TSI Touch technology.
• SonycoreTechnology or IntegrationHigh-quality monitor and professional display partner providing Bravia displays integrated with TSI Touch touch solutions, including TAA-compliant options.
• DisplaxcoreTechnology or IntegrationTouchscreen technology partner providing PCAP touch technology including Metal Mesh and Tile video wall solutions.
• 3McoreTechnology or IntegrationTouchscreen technology partner providing PCAP diagnostic utilities and touch solutions.
• Baanto InternationalcoreTechnology or IntegrationDeveloper of ShadowSense touch technology integrated into TSI Touch products, providing unique shadow-based touch detection.
• Peerless-AVcoreTechnology or IntegrationOutdoor display and mount manufacturer; Smart City Kiosk with integrated TSI Touch IR touch solution for outdoor interactive kiosks.
• TD-SYNNEXcoreChannel Partner/ Reseller/ DistributorMajor technology distributor reselling TSI Touch products to channel partners and end customers.
• Ingram MicrocoreChannel Partner/ Reseller/ DistributorMajor technology distributor reselling TSI Touch products.
• Exertis AlmocoreChannel Partner/ Reseller/ DistributorMajor technology distributor and solution provider reselling TSI Touch products.
• CDWcoreChannel Partner/ Reseller/ DistributorIT solutions provider distributing TSI Touch products to enterprise customers.
• AnixterminorChannel Partner/ Reseller/ DistributorDistributor in partner network distributing TSI Touch products.
• Four Winds Interactive (FWI)coreTechnology or IntegrationContent management solution partner providing digital content management software used by customers like West Virginia University with TSI Touch displays.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Elo Touch Solutions: Elo is a long-established touchscreen and interactive display manufacturer serving retail, hospitality, healthcare, and industrial customers with PCAP, IR, and projected capacitive products. It is the most direct competitor to TSI Touch in integrating touch technology onto commercial-grade displays across multiple verticals.
• Zytronic: Zytronic designs and manufactures projected capacitive touch sensors and touch overlays for large-format displays, including curved and custom form factors used in retail, transportation, and gaming. It competes directly with TSI Touch's PCAP overlay and curved touch offerings.
• PQ Labs: PQ Labs provides multi-touch overlay frames and infrared touch technology for large-format displays in education, retail, and digital signage. It is both a TSI Touch partner and a direct competitor for IR-based touch overlays on commercial displays.
• Displax: Displax is a Portuguese touch technology vendor specializing in PCAP Metal Mesh and projected capacitive touch films for large-format and video wall applications. It is both a TSI Touch technology partner and a direct competitive threat in PCAP touch overlays.
• Baanto International: Baanto develops ShadowSense optical touch technology used in large-format interactive displays, digital signage, and control rooms. As TSI Touch's ShadowSense technology partner, it is also a competitor when customers source ShadowSense-based touch overlays directly.

Others

• Peerless-AV: Peerless-AV is a mounting hardware, kiosk enclosure, and outdoor display partner that collaborates with TSI Touch on integrated Smart City kiosks. It is an adjacent ecosystem partner rather than a direct touchscreen competitor, but operates in overlapping commercial display channels.

Emerging players

• Boxlight (Mimio / Clevertouch): Boxlight's Clevertouch and Mimio lines provide interactive flat panel displays targeted at K-12 and higher education classrooms. It is a relevant competitor in the education segment where TSI Touch's marquee wins (WVU, Homeville) sit.
• Promethean World: Promethean is a K-12-focused interactive display and classroom technology vendor. It is a relevant comparator for TSI Touch's K-12 deployments and represents a competitive incumbent in the education vertical.

Broad incumbents

• ViewSonic: ViewSonic sells commercial and education interactive flat panel displays across multiple sizes with integrated touch, competing with TSI Touch's integrated touch solutions in education and SMB commercial segments.
• Planar Systems: Planar (a Leyard company) is a major commercial display manufacturer offering large-format LCD and direct-view LED video walls, including touch-enabled versions. It overlaps with TSI Touch across video wall and commercial display deployments where it can supply touch natively.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@tsi_touch
• Facebookfacebook.com/tsitouch
• LinkedInlinkedin.com/company/tsitouch-inc
• Xx.com/tsitouchllc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TSItouch LLC.