CRDN
CRDN operates the largest franchise network in North America for contents restoration, restoring textiles, electronics, and art damaged by fire, water, smoke, and storms. Headquartered in Michigan with over 150 franchise locations across the US, Canada, and the UK, it serves insurance carriers, adjusters, and policyholders via 24/7 emergency response and preferred-vendor agreements.
- Company typePrivate
- Founded2001
- HeadquartersBerkley, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What CRDN does
CRDN (Certified Restoration Drycleaning Network), founded in 2001 in metro Detroit and headquartered in Berkley, Michigan, operates the largest franchise network of contents-restoration specialists in North America. The company restores textiles, electronics, and art/collectibles to pre-loss condition after fire, water, smoke, soot, and storm damage, delivering a 96% average restoration success rate and a no-charge guarantee for items that cannot be restored. Its service portfolio spans textile restoration (clothing, linens, drapes, leather, shoes, handbags), electronics restoration (consumer devices, kitchen appliances, computers, security systems, plus a portable testing cart for on-site evaluation), art restoration (conservator-trained handling of paintings, photographs, memorabilia, antiques), and ancillary lines such as data recovery, soot removal, and commercial contents restoration.
The business operates as a hybrid franchise-and-preferred-vendor model. Over 150 independently owned franchise locations across the United States, Canada, and the United Kingdom deliver services under the CRDN brand, while the corporate entity monetizes through franchise fees, ongoing royalties, training, and standardized carrier agreements. Pricing is not publicly disclosed; revenue is generated per claim based on scope, complexity, and item type, billed primarily through insurance carriers and adjusters. Distribution layers include a 24/7/365 call center (1-800-963-CRDN), an online claim submission portal, a partner sign-in platform (team.crdn.com), and direct enterprise sales to insurance carriers seeking nationwide coverage.
CRDN serves a diversified customer base spanning insurance carriers and adjusters (primary B2B channel), policyholders and homeowners, and commercial segments including hospitality, healthcare, education, and transit/storage operators. Strategic technology integrations with Xactware, Symbility, Verisk, and the major cloud providers support claims-management workflows and SOC 2 Type II, PCI-DSS, HIPAA, GDPR, and PIPEDA compliance postures. The company carries no institutional investor or PE ownership identified in the sources and is founder/management controlled, with Wayne M. Wudyka serving as CEO and Rajesh Manan as President.
CRDN firmographics
Firmographics- Name
- CRDN
- Legal name
- Certified Restoration Drycleaning Network, LLC
- Website
- https://crdn.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CRDN operates the largest franchise network in North America for contents restoration, restoring textiles, electronics, and art damaged by fire, water, smoke, and storms. Headquartered in Michigan with over 150 franchise locations across the US, Canada, and the UK, it serves insurance carriers, adjusters, and policyholders via 24/7 emergency response and preferred-vendor agreements.
- Ownership category
- akta.pro rank
Where CRDN is headquartered
LocationHeadquarters
- HQ city
- Berkley
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CRDN business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Contents Restoration Services (B2B2C): CRDN generates revenue through professional restoration services billed to insurance carriers and policyholders. The company restores textiles, electronics, and art damaged by fire, water, smoke, and storms. Services are triggered by insurance claims, with pricing based on the scope and complexity of the restoration work. CRDN was ranked 243rd on the Franchise Times Top 400 list, indicating significant revenue scale.
- Franchise Fees and Royalty Income: CRDN operates as a franchise network. The company generates revenue through franchise fees and ongoing royalties from its independently owned local restoration franchise locations. New franchise partners are onboarded in Pennsylvania, Oregon, Eastern Washington/Northern Idaho and other regions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Services billed per claim based on scope and complexity of restoration work |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
CRDN product offering
Product offeringCore offering
CRDN is a franchise network providing professional contents restoration services for textiles, electronics, and art/collectibles damaged by fire, water, smoke, soot, and storms. The company manages the entire contents recovery workflow—packout, documentation, cleaning, restoration, storage, and return—primarily serving insurance carriers, adjusters, contractors, and policyholders across more than 150 locations in the United States, Canada, and the United Kingdom with 24/7 emergency response.
Product overview
CRDN (Certified Restoration Drycleaning Network) is a franchise network offering professional contents restoration services for textiles, electronics, and art/collectibles damaged by fire, water, smoke, and soot. The company's portfolio consists of a set of coordinated service lines—Textile Restoration, Electronics Restoration, and Art Restoration—supplemented by specialized sub-services including Fire Restoration, Water Damage Restoration, Smoke Damage Restoration, Soot Removal, Data Recovery, Leather Restoration, Handbag Restoration, Shoe Restoration, and Commercial Restoration. Services are delivered through over 150 independently owned franchise locations across the United States, Canada, and the United Kingdom, operating under standardized brand protocols. The network primarily serves insurance carriers, adjusters, contractors, and policyholders (both residential and commercial). An interactive digital tool (Interactive House) is also provided to demonstrate restoration capabilities. The company holds a restoration guarantee where no charge is applied for items deemed non-restorable.
Differentiator
Problem solved
Functional benefit
Products and services
- Textile Restoration
Quantifiable outcome
- 96% of items restored to pre-loss condition on average
- +3 more outcomes
Companies that use CRDN
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles4 records
CRDN technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
CRDN partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor.
- Constant ContactminorListed as a sub-processor in CRDN's Data Processing Addendum. Constant Contact provides email marketing services supporting CRDN's marketing communications.
- MailChimp (The Rocket Science Group)minorListed as a sub-processor in CRDN's Data Processing Addendum. MailChimp provides email marketing automation services for CRDN's marketing campaigns.
- ClickDimensionsminorListed as a sub-processor in CRDN's Data Processing Addendum. ClickDimensions provides marketing automation services integrated with Microsoft Dynamics for CRDN's CRM and marketing operations.
- Price Waterhouse Coopers (PwC)minorListed as a sub-processor in CRDN's Data Processing Addendum. PwC provides auditing and consulting services related to CRDN's compliance and operational processes.
- ChatmeterminorListed as a sub-processor in CRDN's Data Processing Addendum. Chatmeter provides reputation management and local SEO services supporting franchise location marketing.
- BeCreative360minorListed as a sub-processor in CRDN's Data Processing Addendum. BeCreative360 provides creative and marketing services for CRDN.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
CRDN competitors and assessment
Company assessmentDirect peers
- PuroClean: Franchise-based restoration network specializing in property damage restoration and contents cleaning for residential and commercial customers. Competes for the same insurance-carrier preferred-vendor slots as CRDN.
- Steamatic: Franchise-based cleaning and restoration company providing contents, textile, and electronics restoration after fire, water, and smoke damage. Closely comparable service portfolio and franchise delivery model to CRDN.
- Rainbow International Restoration: Franchise restoration brand (part of Neighborly) providing water, fire, and mold restoration including contents services. Comparable franchise economics and insurance-driven go-to-market.
- Servpro Industries: Largest disaster restoration franchise network in North America, offering fire, water, and mold restoration plus contents cleaning through a franchise model that directly overlaps with CRDN's service lines and target buyers (insurance carriers, adjusters, policyholders).
- Restoration 1: National franchise network providing water, fire, smoke, and mold restoration services to residential and commercial customers through insurance claims. Directly comparable business model and customer base to CRDN.
- Paul Davis Restoration: North American franchise network providing fire, water, and storm restoration including contents cleaning. Directly comparable franchise model, insurance-carrier relationships, and residential/commercial customer base to CRDN.
Broad incumbents
- First Onsite Property Restoration: Large North American commercial and residential property restoration provider offering emergency response and contents restoration. Comparable insurance-carrier customer base but operates as a corporate network rather than a franchise.
- BELFOR Property Restoration: Global, privately held disaster recovery and restoration company serving commercial, industrial, and residential clients. Operates across the same insurance-driven contents and property restoration category as CRDN, but at materially larger scale and with a corporate (non-franchise) model.
Emerging players
- DryBook: Emerging contents restoration platform focused on streamlining insurance claim contents handling with technology-enabled packout and inventory workflows. Adjacent to CRDN with potential to compete for insurance-carrier business.
- Blue Kangaroo Packoutz: Franchise network specializing in contents packout, cleaning, and restoration after property damage. Overlaps with CRDN's core contents restoration offering but with a narrower service portfolio and smaller footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CRDN social profiles
Digital presenceCRDN compliance and trust
Trust signalCompliance5 records
CRDN financial estimates
Financial estimateRevenue estimate
Valuation estimate
CRDN leadership team
Management profileNumber of profiles
Profiles3 records
CRDN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CRDN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CRDN
What does CRDN do?
CRDN is a franchise network providing professional contents restoration services for textiles, electronics, and art/collectibles damaged by fire, water, smoke, soot, and storms. The company manages the entire contents recovery workflow—packout, documentation, cleaning, restoration, storage, and return—primarily serving insurance carriers, adjusters, contractors, and policyholders across more than 150 locations in the United States, Canada, and the United Kingdom with 24/7 emergency response.
Is CRDN a public or private company?
CRDN is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CRDN founded?
CRDN was founded in 2001. It employs 51 to 100 people.
Where is CRDN based?
CRDN is headquartered in Berkley, United States, in the North America region.
How does CRDN make money?
Two revenue lines are on record. Contents Restoration Services (B2B2C) is the primary driver. The others are franchise Fees and Royalty Income.
Who are CRDN's main competitors?
Direct peers on record are PuroClean, Steamatic, Rainbow International Restoration, Servpro Industries, Restoration 1 and Paul Davis Restoration. Broad incumbents are First Onsite Property Restoration and BELFOR Property Restoration. Emerging players are DryBook and Blue Kangaroo Packoutz.
Does CRDN have an API?
No public API is recorded for CRDN.