Eco Serve Pest Services

What Eco Serve Pest Services does

Eco Serve Pest Services is a privately-held, woman-owned pest control company headquartered in Orchard Park, New York, with additional offices in Buffalo and Tonawanda. Founded in 2000, the company provides integrated pest management (IPM) services to residential and commercial customers across 26+ service areas in Western New York. Its core technology is a science-based, eco-friendly treatment methodology designed to be safe for children and pets, combined with technology-driven bed bug treatment that targets pests at every life cycle stage.

The company operates through a modular product portfolio that includes tiered subscription plans (Eco Premium at tri-annual service cadence, Premium Plus at bi-monthly cadence, Eco Shield for spiders and stinging insects, Eco Guard for rodent control, and the seasonal Mosquito & Tick Home Plan), supplemented by standalone one-time treatments with a 30-day satisfaction guarantee. Commercial services target food processing facilities, hospitals, schools, universities, assisted living facilities, and office buildings. The company holds a BBB A+ accreditation, is a member of NPMA and the New York Pest Management Association, and prominently markets its woman-owned status and community involvement (including Food Bank of WNY partnerships).

The business model is a hybrid of recurring subscription revenue (plans starting at $48/month) and one-time service fees, distributed through direct-to-consumer channels including a website quote-request system, phone sales (716-536-5806), Google Business Profile (4.9 stars, 1,575+ reviews), a referral program ($25 gift card per referral), and rotating promotional coupons ($50 off initial service). Go-to-market is predominantly sales-led with same-day/next-day field service across a regional Western NY footprint. The company employs 11–50 people and is led by Audrey as President.

Name

Eco Serve Pest Services

Legal name

Eco Serve Pest Services LLC

Website

https://ecoservepest.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Eco Serve Pest Services is a woman-owned, privately-held pest control company founded in 2000 that provides eco-friendly residential and commercial integrated pest management services across 26+ locations in Western New York through subscription plans and one-time treatments.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Residential Pest Control (IMAIAHAC)

akta.pro secondary industries

Commercial General Pest Control (Non-Specialty) (HSAMAAAL), Multi-Unit Residential Pest Control (Apartments/Condos/HOAs) (HSAMAAAK), Outdoor Perimeter & Yard Pest Treatments (General) (HSAMAAAF), Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH), Grocery, Supermarket & Food Retail Pest Control (HSAMAKAC), Grounds Pest & Mosquito Control (Outdoor) (BPABADAK)

Keywords

• Residential pest control
• Commercial pest control
• Rodent control services
• Bed bug treatment
• Integrated pest management

Headquarters

HQ city

Orchard Park

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Subscription/Recurring Pest Control Plans: Recurring service plans (Eco Premium, Premium Plus, Eco Shield, Eco Guard) with monthly payment options providing year-round protection against pests. Plans include unlimited return visits for covered pests during the service period.
2. One-Time Treatment Services: One-time pest control treatments for specific infestations with 30-day warranty. Customers can purchase single services without committing to recurring plans.
3. Mosquito & Tick Seasonal Plans: Seasonal protection plans (April-October, monthly treatments) for mosquito and tick control, either bundled with other plans or purchased separately.
4. Referral Program Revenue: Customer referral program where existing customers receive $25 gift cards when they refer friends who sign up for services, driving customer acquisition.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Eco Serve Pest Services delivers residential and commercial pest control services across Western New York through subscription-based recurring plans (Eco Premium, Premium Plus, Eco Shield, Eco Guard, Mosquito & Tick Home Plan) and one-time treatments targeting insects, rodents, bed bugs, mosquitoes, and ticks. The company uses an Integrated Pest Management approach with eco-friendly, family-safe treatments and provides free follow-up service and 30-day satisfaction guarantees on covered work.

Product overview

Eco Serve Pest Services operates as a locally-owned pest control company offering a modular service portfolio. The core offerings include Eco Premium and Premium Plus subscription plans (delivered tri-annually and bi-monthly respectively), supplemented by specialized plans for specific pest categories: Eco Shield for spiders and stinging insects, Eco Guard for rodents, and Mosquito & Tick Home Plan for outdoor pest control. Additional standalone services include Residential Pest Control, Bed Bug Treatment, Rodent Control, Stinging Insect Control, Tick and Mosquito Control, and Commercial Pest Control. All residential plans can be bundled together, and the company offers both recurring service programs and one-time treatments with satisfaction guarantees.

Differentiator

Problem solved

Functional benefit

Products and services

• Eco Premium Tri-annual residential pest control program covering interior and exterior treatments for stinging insects, spiders, carpenter ants, small ants, and exterior monitoring for mice and rats; starting at $48/month.
• Premium Plus Bi-monthly all-inclusive residential pest control covering stinging insects, spiders, ants, mice, rats, voles, and other household pests with unlimited return visits for covered pests.
• Eco Shield Residential subscription plan eliminating spider and stinging insect infestations with year-round perimeter barrier protection and unlimited return visits for covered pests; service visits twice per season.
• Eco Guard Residential rodent control program eliminating current mouse and rat infestations, creating an exterior barrier, sealing minor gaps and cracks, and providing ongoing monitoring to prevent re-entry.
• Mosquito & Tick Home Plan Seasonal outdoor pest control plan providing monthly treatments April through October targeting mosquitoes and ticks, including perimeter and foliage treatments, breeding-site elimination, and customized prevention strategies.
• Residential Pest Control General residential pest control service covering ants, roaches, spiders, silverfish, fleas, moths, and other common household pests, including inspection, customized treatment plans, and recurring service options.
• Bed Bug Treatment Science-based bed bug treatment using advanced technologies and mattress encasements that target bed bugs at every life-cycle stage, with a 30-day warranty and family-friendly treatment options.
• Rodent Control Professional rodent removal service including inspection, trapping, exclusion, and prevention measures for mice and rats in residential and commercial properties.
• Stinging Insect Control Extermination service for bees, wasps, yellow jackets, paper wasps, and hornets with a 30-day satisfaction guarantee and family-friendly treatment methods.
• Tick and Mosquito Control Yard inspection, targeted liquid spray and larvicide treatments, mosquito traps, and ongoing perimeter protection against ticks and mosquitoes in residential outdoor spaces.
• Commercial Pest Control Pest management services for commercial properties including apartments, assisted living facilities, food processing facilities, schools and universities, and office buildings, with service tailored to industry-specific compliance requirements.

Quantifiable outcome

• 30-day warranty on one-time treatments with free re-treatment if pests return
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Better Business Bureau (BBB)coreOthersBBB Accredited Business with A+ rating, demonstrating commitment to ethical business practices and customer satisfaction standards. The BBB logo is prominently displayed on the company's website.
• National Pest Management Association (NPMA)coreOthersActive member of the national pest management industry association. Also participates in NPMA Gives community initiative. Displays NPMA BMP Bed Bugs certification.
• New York Pest Management AssociationcoreOthersActive member of the state-level pest management industry association, demonstrating compliance with state industry standards.
• Orchard Park Chamber of CommerceminorOthersLocal chamber of commerce membership indicating community involvement and local business network participation.
• Pest VetsminorOthersOrganization supporting veterans in the pest control industry. Company participates and displays Pest Vets affiliation.
• Food Bank of WNYminorOthersCommunity partnership with Food Bank of Western New York, participating in food drives as part of company's philanthropic mission and community giving back initiatives.

Scale indicators4 records

Recent moves2 records

Expansion highlights4 records

Broad incumbents

• Orkin: Orkin is the largest pest control operator in North America, offering residential and commercial general pest, termite, and specialty pest services nationally. Comparable to Eco Serve on core residential and commercial pest control offerings, but at vastly greater scale and brand recognition.
• Truly Nolen Pest & Termite Control: Truly Nolen is a large national pest control brand with a recognizable branch model serving residential and commercial customers. Operates with similar recurring-service commercial model to Eco Serve but at national scale and brand visibility.
• Terminix (Rentokil Terminix): Terminix, now part of Rentokil Initial, is one of the largest US pest control providers offering residential recurring plans, commercial pest management, and termite services. Directly comparable on residential subscription and commercial pest verticals that Eco Serve targets.

Emerging players

• Debug Pest Control: Debug (formerly Green Pest Solutions) is a regional eco-conscious pest control company offering residential and commercial recurring plans. Comparable to Eco Serve on eco-friendly IPM positioning and recurring subscription model, though operating in different regional markets.

Regional players

• Massey Services: Massey Services is a large regional pest, termite, and lawn care provider focused primarily on the southeastern US. Comparable on subscription-based residential pest control and integrated pest management approach, though geographic footprint differs from Eco Serve's Western NY focus.
• Arrow Exterminators: Arrow Exterminators is a large southeastern US pest control provider offering residential recurring plans, commercial pest management, and wildlife services. Comparable on subscription revenue model and integrated service portfolio, though operating in different geography than Eco Serve.
• Ehrlich Pest Control: Ehrlich (part of Rentokil) provides residential and commercial pest control across the eastern US with recurring service plans and specialty pest offerings. Comparable to Eco Serve on customer segments and recurring pest control model, with broader geographic reach.

Direct peers

• Greenix Pest Control: Greenix is an eco-friendly residential pest control provider offering recurring plans using integrated pest management and family-safe treatments. Closely comparable to Eco Serve on eco-friendly positioning, recurring service model, and target customer (health-conscious homeowners).
• Mosquito Joe: Mosquito Joe is a franchise-based outdoor pest control provider specializing in mosquito, tick, and flea treatments for residential customers. Directly comparable to Eco Serve's Mosquito & Tick Home Plan on outdoor residential pest treatment category, though franchise-distributed versus Eco Serve's direct model.
• Western Pest Services: Western Pest Services is a regional pest management provider serving the northeastern US including parts of New York, offering residential and commercial pest control with recurring plans. Highly comparable to Eco Serve on geographic overlap (NY), customer segments, and recurring service model.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eco Serve Pest Services