JACS Solutions
JACS Solutions is a Maryland-based private provider of custom IoT connected devices, including rugged tablets, 4G LTE hotspots, USB dongles, and touch displays, serving healthcare, education, transportation, government, and industrial customers across 55+ countries.
- Company typePrivate
- Founded2011
- HeadquartersColumbia, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What JACS Solutions does
JACS Solutions, Inc. is a privately held Maryland-based provider of custom Internet-of-Things connected devices for enterprise, industrial, and government buyers. Founded in 2011 and headquartered in Linthicum Heights, the company specializes in building purpose-built hardware and firmware in cases where off-the-shelf consumer-grade products are inadequate, with a portfolio spanning rugged and semi-rugged Android and Windows IoT tablets, 4G LTE hotspots, USB connectivity dongles, and interactive touch displays. Core technology centers on component-level hardware customization, operating-system firmware lockdown, multi-carrier cellular certification (AT&T, T-Mobile, Verizon, USCC), and private LTE/CBRS connectivity, built on Qualcomm-based chipsets with purpose-built accessories and OTA device management. JACS holds TAA and CMMC certifications enabling federal and defense procurement, and serves seven primary verticals: healthcare, education, transportation and logistics, manufacturing and industrial, public sector, retail and hospitality, and corrections.
The company generates revenue through custom hardware device sales, accompanying customization and integration services, recurring warranty and protection plans (JACS Care, JACS Protect), and managed OTA device management services. Pricing is quote-based with no public list pricing, consistent with a consultative enterprise sales model. Go-to-market combines direct enterprise sales, mobile carrier channels enabled by network certifications, distribution partnerships including TD SYNNEX, the PEPPM purchasing cooperative for government and education buyers, and integration partnerships with software providers such as Asavie, Actsoft, and Life365 Health. The company claims deployments of more than one million devices across 55+ countries and is exhibiting at healthcare- and IoT-focused industry conferences such as HIMSS. The company is led by founder and CEO Steel Liu, with an 11-50 employee base.
JACS Solutions firmographics
Firmographics- Name
- JACS Solutions
- Legal name
- JACS Solutions, Inc.
- Website
- https://jacs-solutions.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- JACS Solutions is a Maryland-based private provider of custom IoT connected devices, including rugged tablets, 4G LTE hotspots, USB dongles, and touch displays, serving healthcare, education, transportation, government, and industrial customers across 55+ countries.
- Ownership category
- akta.pro rank
JACS Solutions industry classification
Industry- Product category
- Enterprise IoT Hardware
- NAICS
- Computer and Peripheral Equipment Manufacturing (33411)
- SIC
- Computer Communications Equipment (3576), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Mobile Workstations (HDACAAAD)
- akta.pro secondary industries
- Wireless Interface Adapters (Wi‑Fi/Bluetooth/Cellular Modems) (HDAFAEAJ), Tablet/Ultrabook Docking & Connectivity (Docks, Hubs, Adapters) (HDACAMAM), Network Adapters (Ethernet/Wi‑Fi/Bluetooth) (HDACAHAG)
Keywords
Where JACS Solutions is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
JACS Solutions business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Custom Hardware Device Sales: JACS generates primary revenue through the sale of custom-built connected devices including ruggedized tablets, 4G LTE USB dongles, touch displays, and IoT connectivity solutions. Devices are built to customer specifications with customization at hardware, firmware, and software levels. The company offers a portfolio of platforms including customizable tablets, connectivity solutions, display solutions, and charging carts.
- Customization and Integration Services: Revenue derived from hardware customization services (device configuration, accessory development), firmware customization (OS lockdown, security hardening), and integration services to create purpose-built IoT solutions for specific industry applications.
- Device Support and Warranty Services: Annual standard warranty included with products, plus premium protection plans (JACS Care and JACS Protect) offering enhanced coverage including no-cost technical support, expedited repair, and device replacement options. Technical support available on per-incident fee basis ($75/incident during warranty period).
- Device Management Services: Over-The-Air (OTA) firmware update services and remote device monitoring capabilities. JACS provides these services to keep customer devices updated and secure throughout device lifecycle.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Standard Warranty - Included with all products |
| Other | Annual | JACS Care - Enhanced protection plan |
| Other | Annual | JACS Protect - Highest level of coverage |
| Unit Pricing | Pay-as-you-go | Technical Support Incident Fee |
| Unit Pricing | Pay-as-you-go | Out-of-Warranty Repair Services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
JACS Solutions product offering
Product offeringCore offering
JACS Solutions designs, manufactures, and deploys custom-built connected IoT devices and integrated solutions for enterprise and industrial customers. The portfolio includes rugged and semi-rugged tablets, 4G LTE USB dongles and hotspots, Android touch displays, Power-over-Ethernet displays, charging carts, and custom accessories — all configurable at the hardware, firmware, and software level to meet specific industry requirements for security, connectivity, and durability.
Product overview
JACS Solutions is a global provider of custom IoT solutions comprising a portfolio of customizable hardware platforms and related services. The core product family includes rugged and semi-rugged tablets (TT800V, TT1001, TR series), connectivity solutions (TD191 USB dongle, TD0301 hotspot), and interactive touch displays (TS and TP series). The company differentiates through hardware and firmware customization capabilities, allowing customers to specify exact requirements for processors, memory, ports, connectivity (cellular, Wi-Fi, CBRS/private LTE), and branding. Solutions span across healthcare, education, transportation, manufacturing, retail, public sector, and corrections industries, with devices deployed in 55+ countries.
Differentiator
Problem solved
Functional benefit
Products and services
- TT800V 4G LTE Tablet Semi-rugged 4G LTE Android tablet with enterprise-grade design, automotive-grade GPS, and in-vehicle mounting capabilities for fleet management, student transportation, and field operations with vibration, temperature, and sunlight resistance. Certified for Verizon network.
- TT1001 10" 4G LTE Android Tablet 10-inch Android tablet with 4G LTE connectivity certified for use on AT&T, T-Mobile, and Verizon networks, targeting healthcare, education, retail, and enterprise applications requiring multi-carrier flexibility.
- TD191 4G LTE USB Dongle Universal plug-and-play 4G LTE USB dongle providing up to 150Mbps download speeds, certified for global use across multiple cellular bands and carriers. Provides low-cost 4G LTE connectivity to legacy USB-enabled devices and supports 2G/3G network sunset migration.
- TD0301 4G LTE Wi-Fi Hotspot Wireless 4G LTE hotspot providing mobile Wi-Fi connectivity, certified for the T-Mobile network, enabling portable broadband for enterprise field operations.
- TS Android Display Series Interactive touchscreen displays available in 21.5", 27", 32", and 55" sizes with Wi-Fi connectivity, capacitive touch, full metal frame durability, and peripheral integration for retail, education, healthcare, and wayfinding applications.
- TP Android Power-over-Ethernet Display Series Stationary interactive touch displays (10.1", 15.6", 21.5") using Power-over-Ethernet for combined data and power delivery, designed for retail, commercial, and industrial kiosk applications requiring flexible installation without dedicated electrical infrastructure.
- TR Rugged Tablet Series (TR0802, TR0812, TR1012) Family of 8-inch and 10-inch rugged tablets in Windows and Android variants with capacitive displays, smart Bluetooth, optional scanners, and accessories for industrial and demanding field environments.
- Charging Cart Solutions Charging carts for managing and charging multiple devices in educational and enterprise environments, supporting large-scale device fleet management.
- Custom Device Accessories Custom accessories including vehicle docks, mounts, enclosures, hand straps, and extended battery cases designed to complement and protect JACS devices in fleet, field, and industrial use cases.
Quantifiable outcome
- 3-5 year average device lifecycle versus consumer-grade alternatives
- +3 more outcomes
Companies that use JACS Solutions
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles5 records
JACS Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
JACS Solutions partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and notable.
- AT&TcoreAT&T collaborated with JACS Solutions and ActiveProtective to launch a Connectivity Device for the Tango Belt, a wearable fall prevention device for at-risk older adults. JACS provides the connectivity hardware that enables LTE-based wireless communication, caregiver notifications, and secure data transfer without requiring Wi-Fi. The device is available for senior living communities.
- PEPPM Purchasing CooperativenotableJACS Solutions was awarded a technology contract by PEPPM Purchasing Cooperative, enabling government agencies and educational institutions to procure JACS IoT solutions through established purchasing frameworks.
- VerizoncoreJACS Solutions TT1001 10-inch 4G LTE Android tablet was certified for use on all three major US cellular carrier networks including Verizon, completing multi-carrier certification for the device.
- Cybersecurity Maturity Model Certification (CMMC)notableJACS Solutions achieved Cybersecurity Maturity Model Certification (CMMC), demonstrating compliance with cybersecurity standards required for defense and government contracts.
- National Spectrum ConsortiumnotableJACS Solutions joined the National Spectrum Consortium, an organization that incubates new spectrum technologies. Membership enables JACS to participate in advancing private LTE and CBRS spectrum technologies for enterprise applications.
- AT&TcoreJACS Solutions achieved AT&T certification for its 10-inch Android tablet, enabling operation on the AT&T cellular network. The TT1001 4G LTE tablet joined other JACS devices certified across major US carriers.
- T-MobilecoreJACS Solutions achieved T-Mobile certification for its TD0301 wireless 4G LTE hotspot device, enabling operation on the T-Mobile network and expanding multi-carrier device portfolio.
- OnGo AlliancenotableJACS participates in the OnGo Alliance, an organization promoting CBRS-based private LTE deployment. The alliance supports enterprises building private mobile broadband networks using the CBRS frequency band.
- AsavienotableJACS partnered with Asavie, a leader in secure mobility solutions, to provide CIPA-compliant internet access for educational institutions. Asavie's AccessMyLan solution combined with JACS' TD191 USB dongle enables schools to provide managed and secure connectivity for students.
- Actsoft, Inc.coreJACS partnered with Actsoft, Inc. to deliver secure mobile healthcare solutions. JACS provides enterprise-grade smart devices with hardened firmware; Actsoft provides HIPAA-compliant mobile field management software. The partnership enables healthcare providers to work securely in the field while protecting confidential customer data.
- Life365 HealthcoreJACS Solutions partnered with Life365 Health to enable remote patient monitoring and virtual care solutions. JACS technology is integrated into Life365's Virtual Care Platform to provide customizable, secure connected devices for healthcare providers managing patients at home and non-traditional care settings. The partnership addresses increased demand for telehealth services.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
JACS Solutions competitors and assessment
Company assessmentDirect peers
- Zebra Technologies: Zebra is a global leader in enterprise mobile computing, rugged tablets, scanners, and IoT connectivity for healthcare, retail, transportation, and logistics. It is the most direct large-scale comparable to JACS's custom rugged tablet and connectivity offerings.
- Datalogic: Datalogic manufactures rugged mobile computers, tablets, and industrial scanners for manufacturing, retail, and transportation, overlapping JACS's rugged device portfolio and core verticals.
- Getac Technology: Getac specializes in rugged tablets, laptops, and handheld devices for defense, public safety, industrial, and field service markets. JACS's rugged TR/TT series and customization focus closely mirror Getac's value proposition.
- Panasonic Connect (Toughpad): Panasonic's Toughpad rugged tablets and handheld devices serve enterprise, government, and field service customers with long-lifecycle, customizable hardware directly comparable to JACS's rugged tablet line.
- Sonim Technologies: Sonim builds ultra-rugged LTE smartphones and mobile devices certified on major US carriers for public sector, construction, and field operations, overlapping JACS's carrier-certified rugged device strategy.
- Unitech Electronics: Unitech produces rugged mobile computers, tablets, and barcode scanners for logistics, retail, and healthcare, with strong customization capabilities similar to JACS's build-to-spec model.
- Honeywell Mobility: Honeywell's Productivity and Mobility business builds rugged mobile computers, scanners, and tablets for warehouse, retail, healthcare, and logistics, competing with JACS across similar verticals.
Emerging players
- RuggON: RuggON designs rugged tablets and vehicle-mount computers for industrial, transportation, and government markets, making it a close niche competitor to JACS's rugged tablet portfolio.
- Bittium (Tough Mobile / Mexens): Bittium provides rugged mobile devices and secure connectivity solutions for defense, public safety, and industrial IoT, with comparable customization and security-hardening emphasis to JACS.
Broad incumbents
- Samsung Electronics (Galaxy Tab Active): Samsung's Galaxy Tab Active line targets enterprise and field use cases with cellular connectivity, representing a broader-incumbent threat in the rugged tablet category where JACS also competes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
JACS Solutions social profiles
Digital presenceJACS Solutions compliance and trust
Trust signalCompliance3 records
JACS Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
JACS Solutions leadership team
Management profileNumber of profiles
Profiles3 records
JACS Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
JACS Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about JACS Solutions
What does JACS Solutions do?
JACS Solutions designs, manufactures, and deploys custom-built connected IoT devices and integrated solutions for enterprise and industrial customers. The portfolio includes rugged and semi-rugged tablets, 4G LTE USB dongles and hotspots, Android touch displays, Power-over-Ethernet displays, charging carts, and custom accessories — all configurable at the hardware, firmware, and software level to meet specific industry requirements for security, connectivity, and durability.
Is JACS Solutions a public or private company?
JACS Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was JACS Solutions founded?
JACS Solutions was founded in 2011. It employs 11 to 50 people.
Where is JACS Solutions based?
JACS Solutions is headquartered in Columbia, United States, in the North America region.
How does JACS Solutions make money?
Four revenue lines are on record. Custom Hardware Device Sales are the primary driver. The others are customization and Integration Services, device Support and Warranty Services and device Management Services.
Who are JACS Solutions's main competitors?
Direct peers on record are Zebra Technologies, Datalogic, Getac Technology, Panasonic Connect (Toughpad), Sonim Technologies, Unitech Electronics and Honeywell Mobility. Emerging players are RuggON and Bittium (Tough Mobile / Mexens). Samsung Electronics (Galaxy Tab Active) is listed as a broad incumbent.
Does JACS Solutions have an API?
No public API is recorded for JACS Solutions.
What industry is JACS Solutions in?
JACS Solutions's product category is Enterprise IoT Hardware. Its primary akta.pro industry code is HDACAAAD, Mobile Workstations, with a secondary code of HDAFAEAJ, Wireless Interface Adapters (Wi‑Fi/Bluetooth/Cellular Modems). Its NAICS code is 33411 and its SIC code is 3576.