Name

solutio

Legal name

solutio GmbH & Co. KG

Website

https://solutio.de

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Software Publishers (5132), Software Publishers (513210), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN)

Keywords

• Dental practice software
• Practice management software
• Dental billing software
• Healthcare interoperability
• Dental scheduling software

Headquarters

HQ city

Holzgerlingen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. charly Subscription (charly Abo): solutio generates revenue primarily through a subscription (Abo) model for the charly practice management software. The subscription is sold on a per-practice, per-mandant, per-module basis as described in the AGB. The contract runs for an initial two-year term and auto-renews for one-year periods unless terminated with three months' notice. Pricing follows a tiered structure based on agreed license counts, workstations, modules, and other parameters. Support services are bundled with the software subscription and are not separately terminable.
2. Training, Coaching & Consulting Services: solutio offers training programs (seminars and web-seminars), coaching packages (charly Learn), and consulting/implementation services. These are priced separately as service Leistungsbeschreibungen and may be structured as call-off contingents (Abrufkontingente) with validity periods. Cancellation fees apply for no-shows or late cancellations.
3. Hardware Leasing/Rental: The AGB describe the rental/lease of hardware to practices as a separate service line. Hardware is provided with installation at specific practice locations and must be returned at contract end. Charges apply for late returns and use beyond the rental period.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

solutio develops and sells "charly," a dental practice management system (Praxisverwaltungssystem) for German dental practices covering appointment scheduling, patient documentation, billing/Abrechnung with BEMA and HVM compliance, and practice controlling. The software uses FHIR-based architecture for interoperability with the German Telematikinfrastruktur and electronic patient records (ePA), and is sold via a per-practice, per-mandant subscription (charly Abo) with bundled modules, hardware leasing, training, and coaching services.

Product overview

solutio offers charly, a unified dental practice management system available as a core platform with multiple deployment options (single practices, group practices, MVZ & clinics). The product portfolio includes the main charly software with charly Abo subscription model, web-based charly Web access, AI-powered charly-KI module, charly-Apps (MIS Dashboard, Photos, Anamneses, Appointments), and the new charly-Assistent for intelligent workflow automation. The charly Family extensions provide specialized modules for analytics, anamnese pro, documents, and factoring. Support services include billing support, charly@home remote access, training seminars, E-Learning (charly Wissen), coaching packages (charly Learn), and the Update Kompass for version tracking. solutio maintains community engagement through the charly Club and its online community, while event programs include charly Dialog (user meetings) and Dental Date (startup founder workshops). Recent innovation includes charly-VM lite (version 9.42.1) providing FHIR-based technical foundation for future AI and interoperability features.

Differentiator

Problem solved

Functional benefit

Brands

• charly: Dental practice management software (Praxisverwaltungssystem) for dental practices, including solutions for single practices, group practices, and medical care centers (MVZ). The software includes appointment scheduling, documentation, billing, and practice management features.
• charly Abo
• charly-KI
• charly-Web
• charly-Apps
• charly Analytics
• charly Anamnese Pro
• charly Documents
• charly Factoring
• charly Club
• charly Dialog
• charly Learn
• Dental Date
• charly-Assistent

Products and services

• charly Core dental practice management software (Praxisverwaltungssystem) that organizes appointment scheduling, patient documentation, administration, and billing in one system for single practices, group practices, and MVZ/clinic structures.
• charly Abo Subscription-based model for the charly software, providing modular access to practice management features with bundled support and a per-subscription tree planting initiative via PLANT-MY-TREE.
• charly-Web Web-based access layer to the charly practice management system, enabling browser usage, remote access, and embedded support ticket submission with automatic system information transfer.
• charly-KI Artificial intelligence module integrated into charly, supporting automated practice workflows, intelligent information structuring, and AI-based applications such as the charly assistant.
• charly-Apps Suite of four mobile apps for the charly software covering MIS Dashboard, Photos, Anamnesis (patient history), and Appointments, designed to flexibly integrate near the treatment workflow.
• charly analytics Analytics extension providing practice performance dashboards and key metrics visualization for controlling and financial planning within charly.
• charly anamnese pro Digital patient history/proanamnesis module integrated with charly for structured intake data collection.
• charly documents Document management extension for storing, organizing, and archiving patient documents and related paperwork within charly.
• charly factoring Factoring module supporting practices in managing receivables and payment processes, integrated with charly.
• charly-Assistent New technological component enabling information, tasks, and forms to be provided where they are needed in the practice, including a QR-code-based appointment transfer feature for patients.
• charly-VM lite Unified technical foundation for future FHIR-based functions, providing a single technical base for AI and interoperability features across different practice operating environments.
• charly e-Produkte (e-Termin Online Appointment Booking) Electronic products for charly users, including the e-Termin online appointment booking service integrated via eTermin GmbH, enabling practices to offer digital scheduling.
• Abrechnungssupport (Billing Support Service) Billing support service for dental practices using charly, assisting with billing (Abrechnung) processes and insurance claims including BEMA/HVM compliance.
• Seminare und Web-Seminare (Training Seminars) On-site training seminars and web-based seminars covering charly software usage and dental practice management topics, available as paid training services.
• charly Learn Coaching Packages Structured coaching packages for dental teams to deepen charly proficiency and practice management skills, priced separately as service Leistungsbeschreibungen with call-off contingents.

Quantifiable outcome

• Time savings through digital patient appointment transfer via QR code — eliminating manual re-entry and phone callbacks
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature13 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Nelly (Nelly Technologies GmbH)coreTechnology or Integration · 30 October 2023solutio developed a direct interface between charly and Nelly's digital patient management platform. The integration enables seamless transfer of patient master data, anamnesis data, anamnesis documents, and all documents into the charly document archive, creating a paperless digital patient intake workflow.
• PLANT-MY-TREE®minorStrategic or Co-development PartnerFor every new charly Abo subscription, solutio plants a tree in Germany in partnership with PLANT-MY-TREE. Customers receive a digital tree certificate with serial number, practice reference, and project/region information. The program includes up to 5,000 trees, creating a sustainability-linked customer acquisition and retention initiative.
• Zahnfabrik Janenz GmbHminorGTM or Marketing PartnerDental Date Berlin event co-hosted with Zahnfabrik Janenz GmbH at WUNDERLOFT Berlin-Friedenau. Zahnfabrik is a dental lab providing practice-relevant perspectives on laboratory cooperation decisions for practice founders.
• Zama Management GmbH & Co. KGminorGTM or Marketing PartnerDental Date Berlin event partner providing holistic consulting support for dental practice founders on their journey to independent practice ownership.
• Panorama1minorGTM or Marketing PartnerDental Date Berlin partner offering first-hand practitioner perspective on practice founding decisions, challenges, and success factors.
• 360 Global InvestminorGTM or Marketing PartnerDental Date Berlin partner providing strategic advisory on location and investment decisions with a focus on long-term economic viability for dental practice founders.
• BFS health finance GmbHminorGTM or Marketing PartnerDental Date Berlin partner specializing in liquidity management and receivables management to ensure financial stability and security from the start of a dental practice.
• DZR Deutsches Zahnärztliches Rechenzentrum GmbHminorGTM or Marketing PartnerDental Date Hilden partner — market leader in private dental billing (zahnärztliche Privatliquidation). Supports practices with faster payment availability, receivables protection, and administrative relief.
• DentBeratung Thomas KirchesminorGTM or Marketing PartnerDental Date Hilden partner providing 30+ years of dental market expertise in practice founding consulting, helping founders evaluate finances, financing, and strategic decisions with clarity and confidence.
• Ador Dental / It's for kids (Dental Campus Hilden)minorGTM or Marketing PartnerDental Date Hilden co-host at the Dental Campus Hilden — an it's for kids dental practice concept combining modern dentistry, entrepreneurial thinking, and social commitment. Serves as the event venue and provides insights into a contemporary practice model.
• Prof. Bischoff & PartnerminorImplementation/ SI/ Consulting PartnerDental practice consulting firm co-initiating the Dental Date event format and providing business planning, financing, and regulatory consulting for dental practice founders alongside solutio's software expertise.
• MD MunichDent (Roxanne und Michael Javier Weiß)minorGTM or Marketing PartnerModern dental practice co-hosting the inaugural Dental Date event in Munich in 2023, sharing authentic founding experiences with aspiring dental practice owners.
• Dr. Katharina Hardt, BensbergminorGTM or Marketing PartnerExperienced dental practitioner hosting the second Dental Date workshop at her Bensberg practice, sharing personal founding story, practice workflow decisions, and equipment selection insights.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dampsoft: Dampsoft is a long-established German provider of dental practice management software. It directly competes with solutio's charly in the same German dental SMB segment with similar on-prem practice administration, scheduling, and billing capabilities.
• medondo systems: medondo is a Hamburg-based provider of cloud dental practice management software in Germany. Targets the same dental practice customers as solutio with a more cloud-native architecture, representing a direct competitive overlap.
• EVIDENT GmbH: EVIDENT is a German dental software vendor providing practice management and billing solutions to dental practices, similar to solutio's charly. Same vertical, same geography, comparable customer base of German SMB dental practices.
• Z1 Software (Z1 GmbH): Z1 is another established German dental practice management software vendor serving solo practices, group practices and MVZs. Comparable to charly in target market, feature scope (scheduling, billing, documentation), and German regulatory focus.

Emerging players

• Doctolib: Doctolib is expanding its European healthcare booking and practice management platform into dental verticals in Germany. While not yet a full PMS challenger, its cloud-native model and strong brand make it an emerging threat to traditional on-prem dental PMS vendors like solutio.

Broad incumbents

• Carestream Dental: Carestream Dental is a global dental imaging, equipment, and practice management software vendor. Overlaps with solutio in the dental practice software category but from a broader enterprise/PMS-plus-imaging angle.
• CompuGroup Medical (CGM): CGM is a large European healthcare IT group whose Dental segment offers practice management software (e.g., CGM Z1/MediStar, DS-Win) in Germany. Overlaps with solutio in dental PMS but operates across many healthcare verticals at much greater scale.

Others

• Nelly Technologies GmbH: Nelly is a digital patient intake/management platform with a formal interface integration into charly. It is adjacent rather than directly competing, serving as an ecosystem partner that extends solutio's paperless intake capabilities.
• DZR Deutsches Zahnärztliches Rechenzentrum: DZR is Germany's leading private dental billing/claims service and a co-marketing partner of solutio at Dental Date events. Not a direct PMS competitor, but a closely adjacent ecosystem participant touching the same dental practice workflow.
• eTermin GmbH: eTermin provides online appointment booking integrated with charly. Adjacent enabling technology rather than a direct PMS competitor; demonstrates the broader dental digital workflow ecosystem in which solutio sits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/charlysolutio
• Facebookfacebook.com/charlybysolutio
• LinkedInlinkedin.com/company/solutio-gmbh
• Instagraminstagram.com/charlybysolutio

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about solutio