What m.Doc does

m.Doc GmbH is a Cologne-based digital healthcare company founded in 2016 that builds a KHZG-compliant patient portal platform for German hospitals and rehabilitation facilities. Its flagship product, Smart Clinic, provides online appointment booking, video consultations, patient questionnaires, pre-admission forms, medication management, and discharge management, structured as a platform-plus-modules architecture intended to span the full patient journey from first request through aftercare. Underlying technology relies on HL7 v2 and HL7 FHIR standards for bidirectional integration with the dominant German hospital information systems — CGM CLINICAL, CGM MEDICO, CGM REHA, ORBIS, i.s.h.med, and Telekom iMedOne — with dedicated plug-and-use components such as m.Doc i.s.h.med SmartConnect. Hosting and data exchange are designed for GDPR (DSGVO) compliance, with data stored within Germany. Engineering and R&D are run from Cologne and a Lisbon office.

The company monetises primarily through annual enterprise subscriptions for the portal and modules, supplemented by implementation and integration services delivered by m.Doc and certified partners (including AKQUINET, UNITY AG, and Catchup Applications). Distribution combines direct enterprise sales to hospital decision-makers (IT, management, clinical leadership), competitive tender participation via purchasing cooperatives such as Prospitalia and GDEKK, and the channel leverage of majority shareholder CompuGroup Medical (since April 2023), which provides access to CGM's installed hospital base. Pricing is quote-based and not publicly disclosed; government funding under the KHTF can cover up to 50% of project cost for eligible hospitals, while non-compliance carries a potential 2% DRG per-case deduction from 2027.

The operating footprint remains focused on the DACH region, with named enterprise customers including KRH Klinikum Region Hannover, St. Franziskus-Stiftung Münster (15 hospitals and 587,000+ annual patients in NRW and Bremen), Klinikum Braunschweig, and Kliniken Schmieder, alongside mid-market facilities such as Rehaklinik Bad Waldsee and Berolina Klinik. Product scope is extending beyond communication and scheduling — the October 2024 Medication Module addresses inpatient medication workflows, and the 2023 ICHOM partnership adds value-based outcome measurement — positioning the platform to capture a broader share of hospital digital budgets over time.

Name

m.Doc

Legal name

m.Doc GmbH

Website

https://mdoc.one

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

m.Doc is a Cologne-based healthcare-IT company providing a KHZG-compliant patient portal platform for German hospitals and rehabilitation clinics, integrating via HL7 FHIR with major German hospital information systems to deliver digital appointments, video consultations, medication management, and discharge workflows.

Ownership category

akta.pro rank

Product category

Healthcare Patient Portal Software

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Patient portal software
• Healthcare interoperability
• Telemedicine platform
• Hospital digitalization
• KHZG compliance solutions

Headquarters

HQ city

Köln

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Patient Portal Software Subscription: Annual subscription fees for access to the patient portal platform and modules including appointment booking, video consultations, patient questionnaires, medication management, and discharge management.
2. Implementation and Professional Services: Implementation services including system integration with existing KIS, customization, data migration, and training services provided by m.Doc and certified implementation partners.
3. KHZG/KHTF Funding Supported Contracts: Revenue from government-funded digitalization projects where hospitals receive up to 50% funding support for patient portal implementation under the Hospital Transformation Fund (KHTF).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

m.Doc provides a KHZG-compliant (Krankenhauszukunftsgesetz) patient and request portal for German hospitals and healthcare facilities, enabling digital patient communication across the entire treatment journey from online appointment requests and booking through admission, treatment, and discharge to aftercare. The platform integrates with major German hospital information systems (CGM CLINICAL, CGM MEDICO, CGM REHA, ORBIS, i.s.h.med, iMedOne) via HL7 v2 and HL7 FHIR standards, and includes modules for online appointment booking, video consultations, patient questionnaires, medication management, and discharge management.

Product overview

m.Doc is a Digital Healthcare Pioneer offering a platform-plus-modules architecture centered on its Anfrage- & Patientenportal (Request & Patient Portal). The core product, branded as Smart Clinic, is a KHZG-compliant patient portal that provides comprehensive digital patient communication and care. The platform integrates various modules including Online-Terminbuchung (online appointment booking), Videosprechstunde (video consultations), and Medication management. The m.Doc i.s.h.med SmartConnect is a specialized plug-and-use component enabling deep integration with Cerner i.s.h.med KIS systems. The platform supports interoperability with major German hospital information systems including CGM (CLINICAL, MEDICO, REHA), ORBIS-KIS, i.s.h.med, and Telekom iMedOne through HL7 v2 and HL7 FHIR standards.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Clinic: KHZG-compliant patient portal providing digital patient communication, appointment booking, video consultations, and discharge management.
• m.Doc i.s.h.med SmartConnect

Products and services

• Anfrage- & Patientenportal (Request & Patient Portal) KHZG-compliant patient portal enabling digital patient communication, online appointment booking, video consultations, automated inquiries, digital pre-information, and seamless integration with hospital information systems (KIS). Supports the entire treatment process from online appointment requests through discharge to aftercare.
• Online-Terminbuchung (Online Appointment Booking)

Quantifiable outcome

• Digitalization penalty avoidance: up to 2% DRG reduction per case from 2027 for non-compliant hospitals
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor, flagship, strategic and core.

• UNITY AGminorImplementation/ SI/ Consulting Partner · 29 September 2023Project collaboration with UNITY consulting for implementation of VitaConnect mobile app at Klinikum Braunschweig. UNITY provided project management and implementation support.
• KRH Klinikum Region HannoverflagshipChannel Partner/ Reseller/ Distributor · 19 January 2023Won competitive tender for patient portal deployment. KRH is one of the largest hospital operators in Lower Saxony with multiple facilities. Serves as reference customer and successful tender case study.
• ICHOMstrategicStrategic or Co-development Partner · 17 January 2023Partnership to integrate ICHOM (International Consortium for Health Outcomes Measurement) Patient-Centered Outcome Measures into the m.Doc platform. Enables value-based healthcare outcomes measurement for hospital customers.
• AKQUINETcoreImplementation/ SI/ Consulting Partner · 6 October 2022IT service provider partnership for full integration implementation of m.Doc patient portal. AKQUINET provides system integration, technical implementation, and consulting services for hospital deployments.
• St. Franziskus-Stiftung MünsterflagshipChannel Partner/ Reseller/ Distributor · 23 August 2022Early adopter partnership deploying Smart Clinic patient portal across 15 hospitals. One of the first hospital groups in Germany to implement comprehensive KHZG-compliant patient portal. Reference customer for rehabilitation and acute care integration.
• CernercoreTechnology or Integration · 24 November 2021Strategic partnership for integration with Cerner's i.s.h.med hospital information system. m.Doc i.s.h.med SmartConnect enables KHZG-compliant bidirectional connection between m.Doc patient portal and i.s.h.med KIS. Deepened at i.s.h.med Anwendertage 2021 user conference.
• Prospitalia GmbHminorChannel Partner/ Reseller/ DistributorSuccessful participation in Prospitalia purchasing cooperative tender process, enabling access to Prospitalia's member hospitals through established procurement frameworks.
• GDEKK (Gesellschaft für digitale Effizienz im Krankenhaus)minorChannel Partner/ Reseller/ DistributorSuccessful participation in GDEKK purchasing cooperative tender process, providing access to member hospital customers through standardized procurement contracts.

Scale indicators4 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Dedalus: Major European healthcare IT vendor owning the ORBIS KIS platform that m.Doc integrates against. Competes for the same German hospital digitalization budgets and could launch its own competing portal at any time.
• Oracle Health (formerly Cerner): Owns i.s.h.med, one of the leading KIS systems in German hospitals and a key m.Doc integration target. Also offers its own patient portal capabilities, creating direct competitive dynamics in the same hospital customer base.
• Meierhofer AG: German KIS vendor providing hospital information systems with patient portal components. Directly comparable in targeting the same German hospital customer base and competing for KHZG-funded digitalization budgets.
• NEXUS AG: German healthcare IT specialist serving hospitals and rehabilitation facilities with KIS and patient-facing modules. Competes in the same German enterprise hospital software market and could bundle competing patient portal offerings.

Broad incumbents

• CompuGroup Medical: European healthcare IT giant and m.Doc's majority shareholder since April 2023. Offers CGM CLINICAL KIS with native patient engagement modules, making it both a strategic partner/owner and a direct competitive threat in the German patient portal space.
• Siemens Healthineers: Large incumbent with a healthcare IT portfolio serving hospitals across Europe. Broad competitor with the resources to embed patient portal capabilities into its enterprise hospital offerings if strategic priority shifts.
• AGFA HealthCare: European healthcare IT vendor with hospital information systems and enterprise imaging. Broad incumbent whose portfolio overlaps with m.Doc's hospital IT integration and patient engagement layers across European markets.

Emerging players

• Doctolib: European patient engagement and telehealth platform operating in France, Germany, and other markets. Comparable in patient-facing digital health features (appointment booking, video consultations) but focused on outpatient/D2C rather than hospital B2B.
• Visiba Group: Nordic patient communication and video consultation platform serving European healthcare providers. Comparable in digital patient engagement focus and potential overlap in telemedicine module functionality with m.Doc's offering.

Regional players

• Telekom Healthcare Solutions: Owns iMedOne, a German KIS system that m.Doc integrates against, and participates in the same hospital procurement processes. Functions as both an integration partner and adjacent competitor in the German DACH hospital IT ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@mdocgmbh2549
• LinkedInlinkedin.com/company/m.doc-gmbh
• Xx.com/mdoc_gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about m.Doc