Suitable Technologies

What Suitable Technologies does

Suitable Technologies, Inc. is a privately held Palo Alto-based company that designs, manufactures, and sells telepresence robot systems under the Beam and Awabot brands. Its product portfolio includes the Beam Standard, BeamPro, and Beam+ mobile robots — wheeled devices equipped with cameras, speakers, microphones, WiFi connectivity, and battery management that allow a remote operator to drive, see, hear, and speak in a physical location in real time. The hardware is paired with cross-platform software: the Beam App for Windows, macOS, iOS, and Android; the Beam Manager web administration platform; and a RESTful Beam Management API with a Python SDK for enterprise automation. Differentiated features include Assisted Docking for autonomous charging, dual WiFi adapters with intelligent roaming, and SSO integrations via Google OAuth2 and Microsoft Graph.

The company operates an enterprise go-to-market: organizations purchase Beam robots as capital equipment and pay recurring service fees for cloud infrastructure, relay servers, software updates, and support. Beam relay infrastructure is deployed across at least 13 global regions spanning North America, South America, Europe, Asia-Pacific, and Greater China, enabling low-latency international sessions. The company targets four primary verticals — Healthcare (telemedicine, remote patient monitoring), Education (virtual classroom participation, campus accessibility), Corporate/Enterprise (hybrid work, remote collaboration, executive presence), and Industrial (remote inspections, safety compliance). Pricing is quote-based and not publicly disclosed.

The company rebranded its product line from Beam to Awabot in 2024 while retaining the Suitable Technologies, Inc. legal entity. Headcount is 11-50 employees. No funding rounds, revenue figures, named customer logos, or institutional investors are disclosed in the available source material, and the company lists no AI/ML capabilities, research publications, or senior AI hires.

Name

Suitable Technologies

Legal name

Suitable Technologies, Inc.

Website

https://suitabletech.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Suitable Technologies, Inc. (operating as Awabot/Beam) is a private Palo Alto-based company that manufactures telepresence robots (Beam, BeamPro, Beam+) and supporting cloud software, selling hardware-plus-service subscriptions to enterprise customers in healthcare, education, corporate, and industrial verticals worldwide.

Ownership category

akta.pro rank

Product category

Telepresence Robotics

NAICS

Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (334220), Computer and Peripheral Equipment Manufacturing (33411)

SIC

Computer Communications Equipment (3576), Telephone & Telegraph Apparatus (3661)

akta.pro primary industry

Service & Hospitality Robots (HDAAAIAB)

akta.pro secondary industry

Human-Robot Interaction & Teleoperation Systems (HDAAAIAM)

Keywords

• Telepresence robots
• Remote presence systems
• Mobile video conferencing
• Robotics telepresence software
• Remote collaboration hardware

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Beam Telepresence Robots: Hardware sales of Beam telepresence robot systems including Beam Standard, Beam Enhanced, BeamPro, and Beam+ models. Organizations purchase robots as capital equipment.
2. Beam Service/Subscription: Ongoing service fees for cloud infrastructure, software updates, and support services required to operate Beam devices. The platform provides authentication, relay servers, and administration tools.
3. Beam Administration API Access: API access for organizations to programmatically manage their Beam deployments, with API key-based authentication.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Suitable Technologies designs, manufactures, and sells Beam (now Awabot) telepresence robots — mobile robotic devices that let remote users see, hear, speak, and navigate a physical location via a two-way video link. The offering pairs the robots with cross-platform desktop and mobile piloting apps, a cloud-based Beam Manager for organization administration, and a RESTful Beam Management API, sold primarily to enterprise, healthcare, education, and industrial customers on a hardware-plus-subscription basis.

Product overview

Suitable Technologies (now operating as Awabot) offers a telepresence robot system consisting of mobile robotic devices and associated software applications. The product portfolio includes Beam/BeamPro/Beam+ telepresence robots (web-based mobile robots that enable remote presence), the Beam App desktop client, Beam Mobile App for iOS/Android, and the Beam Management API for programmatic administration. The robots connect via WiFi and feature two-way video/audio communication, autonomous driving controls, and docking station charging. The company rebranded from Beam to Awabot in 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Beam: Telepresence robot product line and associated mobile/desktop software application for remote navigation and communication.

Products and services

• Beam+ (Beam Plus) Latest-generation telepresence robot (Beam+ / Beam Plus) that lets remote users see, hear, speak, and drive through a remote location, featuring Assisted Docking for autonomous parking and charging; sold to organizations as capital equipment.
• BeamPro Premium enterprise-grade telepresence robot model with enhanced specifications, including a USB port behind a hatch at the back of the head for keyboard connection and enterprise WiFi security support (WPA/WPA2 Enterprise, EAP-TLS).
• Beam App (desktop) Desktop client for piloting Beam telepresence robots on Windows (7+) and macOS (10.9+), providing video/audio setup, Beam Lobby management, driving controls via keyboard/mouse/gamepad, screen sharing, network diagnostics, and session management.
• Beam Mobile App Mobile application for iOS and Android devices to operate Beam telepresence robots, supporting iPhone 5s+, iPad Air+, and Android flagship phones/tablets from January 2014 onward.
• Beam Management API RESTful administration API (with API-key authentication over HTTPS) for programmatic management of Beam organizations, users, devices, device groups, access times, and temporary access permissions; supports GET, PUT, PATCH, POST with JSON, YAML, or form-encoded input/output.
• Awabot telepresence service (Beam cloud platform & administration) Recurring cloud service under the Awabot brand (formerly Beam) providing authentication, relay servers, organization administration (Beam Manager), and software updates required to operate Beam/Awabot telepresence robots, sold as a subscription to organizations.

Quantifiable outcome

• Market growth from $2.46B (2024) to $8.94B by 2033

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PadBot: PadBot (by Shenzhen Inbot Technology) makes consumer and enterprise telepresence robots, overlapping Beam's product positioning in remote presence for home, healthcare, and education with global distribution.
• VGo Communications (Vecna Technologies): VGo is an early telepresence robot focused on healthcare (remote patient monitoring) and education — overlapping Beam's primary verticals with a similar form factor and enterprise sales motion.
• Ava Robotics: Ava Robotics (spun out of iRobot) builds enterprise telepresence robots with autonomous navigation, competing most directly with BeamPro in corporate and healthcare facilities. Both target enterprise with cloud-managed fleets.
• Double Robotics: Double Robotics manufactures the Double telepresence robot, the most direct head-to-head competitor to Beam. Both offer self-balancing mobile robots with video screens for remote presence in offices, hospitals, and schools, sold via enterprise channels.
• OhmniLabs: OhmniLabs produces the Ohmni telepresence robot, a lightweight, modular robot targeted at healthcare, education, and enterprise — directly comparable to Beam+ in form factor, price point, and customer segments.

Broad incumbents

• Zoom Video Communications: Zoom is the dominant software video conferencing platform and the primary low-cost substitute for Beam telepresence. While not a robotics competitor, it defines the price benchmark enterprises weigh against dedicated hardware like Beam.
• iRobot: iRobot pioneered consumer mobile robots (Roomba) and previously incubated Ava Robotics. As a broad incumbent in mobile robotics, it sets competitive context for embodied-robot platforms like Beam.
• Teladoc Health: Teladoc is a leading telehealth platform serving healthcare institutions — a primary customer segment for Beam. While not a robotics competitor, it represents the software-first alternative for remote patient consultations that competes for the same healthcare IT budget.

Emerging players

• Anybotics: Anybotics builds autonomous quadruped service robots for industrial inspection — adjacent to Beam's industrial remote-inspection use case but with mobile-manipulation capabilities Beam lacks. Comparable as a service-robotics platform play.
• Blue Frog Robotics: Blue Frog Robotics develops the Buddy companion and service robot platform with telepresence and home-assistant capabilities. Comparable as a mobile robot platform addressing consumer/enterprise presence use cases adjacent to Beam's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/suitabletech
• Facebook2343ec78a04c6ea9d80806345d31fd78-gdprlock/Awabot
• LinkedInlinkedin.com/company/suitable-technologies
• Instagram8dc6460bbbb088757ed67ed8fb316b1b-gdprlock/awabot

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suitable Technologies