What Ava Robotics does

Ava Robotics is a privately held robotics company headquartered in Boston, Massachusetts, that designs and sells autonomous mobile telepresence robots for commercial and healthcare environments. The company was founded in 2016 as a spin-out from iRobot by Youssef Saleh (formerly SVP/GM of iRobot's Remote Presence Business Unit) and Marcio Macedo (formerly Director of Product Management for commercial robots at iRobot), carrying forward the Aware® 2 navigation technology platform. Its product portfolio includes the flagship Ava Telepresence Robot, the dedicated Ava Healthcare Robot with a 9-liter lockable medical transport compartment, the Ava Mobile Base developer platform, and the Tyco Security Robot built in OEM partnership with Johnson Controls. All products share a common autonomy stack based on LiDAR, 3D cameras, and IMU sensor fusion with omnidirectional holonomic drive, and integrate natively with Cisco Webex (as a Cisco SolutionsPlus Partner listed on Cisco's Global Price List), Microsoft Teams, and Zoom.

Ava monetizes through capital equipment sales of its robots, recurring Premier Maintenance subscriptions (annual, including software updates, technical support, and next-business-day parts exchange), and implementation and professional services for deployment, wireless surveys, and training. Go-to-market is direct enterprise sales augmented by channel distribution through Johnson Controls (security vertical OEM) and Cisco's collaboration resale motion, plus regional partners such as Frink in Austria/Germany. Marketing emphasizes content, case studies, and presence at vertical events including HIMSS, GSX, and Intersec. Reported customer outcomes include 70% downtime reduction in pharmaceutical fill-finish rooms, 10X ROI, and payback in less than one year for healthcare deployments, with named customers spanning Cisco Dubai, Hillrom/Baxter, SIGNA, JTEKT North America, VSee Health, Salmon Health/Beaumont at Worcester, and Garnet Hill.

The company's footprint is anchored in the United States with documented deployments and partnerships extending to the UAE, Austria, and Germany. It is led by Saleh as CEO and Macedo as VP Products, with Rob Kutner as CRO, Alyssa Pierson (Boston University professor, ex-MIT CSAIL) as Chief Scientist, and a board that includes MIT CSAIL Director Daniela Rus and Innospark Ventures Managing Director Venkat Srinivasan. Disclosed venture funding totals approximately $6.9M across a 2017 seed round and a 2019 Series A led by Innospark Ventures, with no subsequent financing rounds publicly reported.

Name

Ava Robotics

Legal name

Ava Robotics Inc.

Website

https://avarobotics.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Ava Robotics, a 2016 iRobot spin-out based in Boston, designs autonomous mobile telepresence robots with LiDAR-based navigation for enterprise, healthcare, real estate, manufacturing, and security customers, monetizing through hardware sales, recurring Premier Maintenance subscriptions, and OEM channels such as Johnson Controls and Cisco Webex.

Ownership category

akta.pro rank

Product category

Commercial Autonomous Mobile Robots

NAICS

Commercial and Service Industry Machinery Manufacturing (3333), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)

SIC

Search, Detection, Navagation, Guidance, Aeronautical Sys (3812), Electronic Components & Accessories (3670), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Service & Hospitality Robots (HDAAAIAB)

akta.pro secondary industries

Healthcare & Assistive Robotics (HDAAAIAC), Robot Hardware, Actuators & Components (sensors, grippers, motors) (HDAAAIAL), Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK)

Keywords

• Autonomous mobile robots
• Telepresence robotics
• Healthcare telemedicine robots
• Mobile robot platform
• Commercial security robots

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Robot Hardware Sales: Sale of Ava Telepresence Robots and Ava Healthcare Robots as capital equipment purchases for enterprise deployments.
2. Premier Maintenance Services: Recurring maintenance and support services including software updates, technical support, advance parts exchange, and IT administrator training. Offered with on-site or remote service options.
3. Implementation Services: Pre-deployment consulting, project management, installation and configuration, and user/administrator orientation.
4. Professional Services: Needs assessment, solution design, wireless surveys, and custom user training programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Ava Robotics designs, manufactures, and sells autonomous mobile telepresence robots for commercial workplace use, including the Ava Telepresence Robot, the Ava Healthcare Robot, and the Ava Mobile Base developer platform. Robots are sold as capital equipment to enterprise, healthcare, manufacturing, and real estate customers, complemented by subscription-based Premier Maintenance and Implementation/Professional Services. The technology is built on iRobot's Aware® 2 platform and integrates natively with Webex, Zoom, Microsoft Teams, and Apple Vision Pro.

Product overview

Ava Robotics offers a portfolio of intelligent autonomous robots for commercial workplace applications, including the Ava Telepresence Robot for remote collaboration, the Ava Healthcare Robot for telemedicine and bedside care, and the Ava Mobile Base platform for developers. The company also partners with Johnson Controls on the Tyco Security Robot. All products share core technology built on iRobot's Aware platform with autonomous navigation, omnidirectional mobility, and collision avoidance. The telepresence and healthcare robots differ in specialized features (medical transport compartment for healthcare), while the mobile base provides an open platform for third-party robot development. The company also offers the Ava Teleport App for remote control and integrations with Webex, Zoom, and Microsoft Teams video conferencing platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Ava Telepresence Robot Flagship autonomous mobile telepresence robot that enables remote professionals to attend meetings, conduct facility tours, and collaborate as if physically present. Features autonomous navigation, HD video conferencing, omnidirectional mobility, and enterprise-grade security; integrates with Webex, Zoom, and Microsoft Teams. Sold to enterprise, healthcare, manufacturing, and real estate customers.
• Ava Healthcare Robot Specialized telepresence robot for hospitals, nursing homes, and senior living communities. Features autonomous movement to the bedside, a 9-liter lockable storage compartment for medical devices or medications, integration with telemedicine platforms, and HIPAA-compliant design for remote care delivery, telenursing, family visitation, and specialist consultations.
• Ava Mobile Base Developer-facing autonomous mobile robot platform that exposes Ava's autonomous navigation, omnidirectional mobility, and collision avoidance as an OEM platform. Sold to robot designers, application developers, and market innovation specialists to build custom commercial mobile robotic solutions; includes cloud and local HTTP-based Web Services APIs.
• Tyco Security Robot (powered by Ava Robotics) OEM security robot developed in partnership with Johnson Controls that combines Ava's autonomous mobile platform with Tyco Illustra cameras and Johnson Controls security systems. Delivers autonomous security patrols, people detection, incident prevention, video surveillance, access control integration, and autonomous event response for building security and facilities management.
• Ava Teleport App iOS (iPad, iPhone, Apple Vision Pro) and web application that enables remote users to log in, select destinations on floor plans, manage sessions, and control Ava Robots. Compatible with Apple Vision Pro for immersive teleportation using eye-tracking and gesture controls.
• Ava Teleport App for Webex Embedded Webex App Hub application that allows Webex users to pull up and control an Ava Robot directly within Webex meetings, providing one-click access to telepresence from the Webex collaboration environment.
• Premier Maintenance Recurring annual subscription maintenance and support service for Ava robots, including Ava Cloud Service management, user and administrator management, map management, session scheduling, software updates, technical support, IT administrator training, and advance parts exchange (next-business-day delivery in most cities), with on-site or remote service options.
• Implementation Services Pre-deployment professional services including project management, installation, configuration, and user and administrator orientation to bring Ava Robots online in customer environments.
• Professional Services Custom consulting services including needs assessment, solution design, wireless site surveys, and custom user training programs for Ava Robotics customers.

Quantifiable outcome

• 70% reduction in downtime in fill finish rooms for pharmaceutical company
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core, strategic, emerging and regional.

• Cisco/WebexcoreTechnology or IntegrationAva Robotics is a Cisco SolutionsPlus Partner offering full Webex integration. The Ava Robot is available on Cisco's Global Price List (GPL), extending Webex collaboration capabilities through mobile robotics. Integration enables Webex users to pull up an Ava robot directly into meetings with one-click access via the Ava Teleport App in Webex App Hub.
• MicrosoftcoreTechnology or IntegrationNative integration with Microsoft Teams using Cloud Video Interop (CVI) technology, allowing the Ava Robot to join Teams meetings as a mobile video participant.
• ZoomcoreTechnology or IntegrationIntegration with Zoom via Zoom Room Connector (CRC) subscription, enabling Ava to dial into Zoom meetings as a standards-based SIP endpoint.
• Johnson ControlscoreOEM/ Whitelabel/ Licensing PartnerJohnson Controls (JCI) partnered with Ava to create the Tyco Security Robot powered by Ava Robotics Mobile Base. The robot integrates sensors, touchscreen, and Tyco Illustra cameras for autonomous security patrols. Johnson Controls uses Ava's cloud APIs to integrate with their security software systems, enabling alarm response and remote guard rounding.
• MIT CSAILstrategicStrategic or Co-development PartnerResearch partnership with MIT Computer Science and Artificial Intelligence Laboratory. Daniela Rus, Director of CSAIL, serves on Ava Robotics' Board of Directors. Collaboration includes UV disinfection robot development for Greater Boston Food Bank and ongoing robotics research.
• VSee HealthcoreTechnology or IntegrationHealthcare integration partnership with VSee Health for telemedicine delivery. VSee co-CEO Dr. Imoigele Aisiku provided testimonial praising the Ava Healthcare Robot's potential to transform care delivery, with VSee as a trusted customer in the healthcare segment.
• AppleemergingTechnology or IntegrationAva Teleport App is compatible with Apple Vision Pro, enabling immersive teleportation experiences using eye-tracking and gesture controls. Users can command Ava with their eyes and interact through intuitive gestures in the Vision Pro environment.
• FrinkregionalChannel Partner/ Reseller/ DistributorAustrian technology partner Frink collaborated with Ava Robotics and Cisco Webex to deploy Ava robots for SIGNA's digital, remote sales experience. Frink provides local implementation and support services for Ava deployments in the European market.
• Mass RoboticsstrategicStrategic or Co-development PartnerAva Robotics is a member of Mass Robotics ecosystem, participating in robotics community events and initiatives in the Boston area robotics hub.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• OhmniLabs: OhmniLabs builds autonomous telepresence and service robots, including the Ohmni Robot used in healthcare, education, and senior living. Comparable telepresence product offering, vertical focus (healthcare/elder care), and modular robotics platform.
• Savioke: Savioke builds autonomous service robots for hospitality and healthcare settings (e.g., Relay robot for hospital deliveries). Comparable as a commercial service robot company targeting enterprise/healthcare customers with autonomous mobile platforms.
• Locus Robotics: Locus Robotics builds autonomous mobile robots for warehouse and fulfillment automation, sharing Ava's autonomous navigation technology foundation and enterprise commercial-robotics business model, though focused on warehouse use cases.
• Double Robotics: Double Robotics is a direct competitor offering the Double 3 telepresence robot for remote collaboration in offices, healthcare, and education. Closely comparable product category (mobile telepresence), target market (enterprise/education/healthcare), and autonomous navigation approach.
• Fetch Robotics: Fetch Robotics (now part of Zebra Technologies) develops cloud-driven autonomous mobile robots for material handling and industrial use. Comparable in autonomous navigation technology and enterprise AMR GTM motion.
• Vecna Robotics: Vecna Robotics develops autonomous mobile robots for material handling and workflow automation in warehouses, manufacturing, and healthcare. Overlaps with Ava on autonomous navigation, healthcare deployments, and commercial AMR business model.
• Suitable Technologies (BeamPro): Suitable Technologies pioneered the Beam telepresence robot family, a direct competitor in enterprise and healthcare mobile telepresence. Shares Ava's telepresence core category and enterprise/hospital customer base.

Broad incumbents

• iRobot: iRobot is Ava's parent heritage company and a major consumer robotics incumbent. Ava spun out from iRobot's Remote Presence Business Unit and builds on iRobot's Aware 2 autonomy platform; iRobot's continued evolution in consumer and commercial robots is a strategic reference point.
• Boston Dynamics: Boston Dynamics builds advanced mobile robots (Spot, Stretch) with strong autonomy stacks, serving enterprise, security, and industrial markets. A broader incumbent in commercial robotics with overlapping autonomy and mobility technology, though not focused on telepresence.

Emerging players

• Teladoc Health: Teladoc Health is a major telemedicine platform that addresses the same healthcare problem Ava solves at the bedside (remote patient care). It is an indirect competitor to Ava Healthcare Robot via software-only virtual care, and a potential integration or competitive threat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/avarobotics
• YouTubeyoutube.com/@AvaRobot
• Facebookfacebook.com/AvaRobotics
• LinkedInlinkedin.com/company/ava-robotics
• Instagraminstagram.com/avarobotics

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ava Robotics