Apex Technology Management
Apex Technology Management is a Northern California–based managed IT services provider, founded in 1991 and owned by New Charter Technologies, delivering managed IT, cybersecurity, cloud, and Virtual CIO services to government, healthcare, legal, non-profit, professional services, and SMB clients across Northern California and nationwide.
- Company typePrivate
- Founded1991
- HeadquartersRedding, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Apex Technology Management does
Apex Technology Management is a managed IT services provider headquartered in Redding, California, operating since 1991 as a subsidiary of New Charter Technologies. The company delivers enterprise-class managed IT, cybersecurity, cloud, IT consulting, and IT outsourcing services to a diversified client base spanning municipal and county governments, healthcare providers (Critical Access Hospitals, FQHCs, private practices), law firms, non-profits, professional services firms, small and medium businesses, and California Joint Powers Authorities. Its core technology stack is built on enterprise-class Remote Monitoring and Management (RMM) software integrated with ConnectWise for CRM and ticketing, complemented by a Defense in Depth cybersecurity framework that includes threat detection, SIEM, SOC, vCISO, managed firewalls, and endpoint protection. The Virtual CIO (VCIO) service — strategic IT planning, budgeting, vendor coordination, and roadmap design — is positioned as a differentiator and is bundled into managed services engagements.
Apex commercializes through a direct, consultative sales motion (inside sales for SMBs and field sales for enterprise/government), with three California offices in Redding, Chico, and Sacramento serving Northern California as a primary market while offering nationwide delivery for multi-location clients. Revenue streams are anchored on subscription-based managed services delivered via Silver, Gold, and Platinum tiered plans with flat-rate monthly pricing and unlimited support options on select tiers, supplemented by project-based professional services, on-site support, and specialized cybersecurity engagements. The company highlights operational scale metrics — 5,000+ endpoints managed, 300,000+ tickets resolved, a 17-second average help desk answer time, 98% customer retention, and 99.8% customer satisfaction — and has held Channel Futures MSP 501 and ChannelE2E Top 100 Vertical Market MSPs placements for multiple consecutive years, including 'MSP of the Year 2023' and 'Next Generation MSP 2024'.
Apex Technology Management firmographics
Firmographics- Name
- Apex Technology Management
- Legal name
- Apex Technology Management Inc.
- Website
- https://apex.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Apex Technology Management is a Northern California–based managed IT services provider, founded in 1991 and owned by New Charter Technologies, delivering managed IT, cybersecurity, cloud, and Virtual CIO services to government, healthcare, legal, non-profit, professional services, and SMB clients across Northern California and nationwide.
- Ownership category
- akta.pro rank
Apex Technology Management industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Management Consulting Services (54161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- Enterprise Architecture & IT Operating Model (BPAHAEAB), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where Apex Technology Management is headquartered
LocationHeadquarters
- HQ city
- Redding
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Apex Technology Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly managed IT services providing proactive monitoring, help desk support, patch management, and infrastructure management. Delivered through tiered support plans (Silver, Gold, Platinum) with flat-rate monthly pricing.
- Professional Services: Project-based services including new server installations, network equipment upgrades, software solutions, and remediation projects. Billed separately from monthly support agreements as special projects.
- On-Site Support: Physical technician deployment for issues requiring hands-on presence. Billed separately on Gold plan; included options available on higher tiers.
- IT Outsourcing: Comprehensive outsourced IT department services including technical assistance, management and strategic planning, hosting management, and data center outsourcing.
- Cybersecurity Services: Security services including threat detection and response, vCISO, SIEM, SOC, security awareness training, compliance management, anti-malware, managed firewalls, and endpoint protection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support Plans (Silver, Gold, Platinum tiers) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Apex Technology Management product offering
Product offeringCore offering
Apex Technology Management is a Managed Service Provider delivering enterprise-class Managed IT Services, Cybersecurity, IT Consulting, Cloud Services, and IT Outsourcing to small, mid-market, and enterprise clients. Services are delivered through tiered monthly subscription plans (Silver, Gold, Platinum) backed by 24/7 Remote Monitoring and Management (RMM), a ConnectWise-integrated help desk with 17-second average answer time, and Virtual CIO strategic planning.
Product overview
Apex Technology Management is a managed IT services provider offering a unified portfolio of IT support and services. The core offering consists of Managed IT Services (with Virtual CIO, Remote Monitoring and Management, Help Desk, and Project Services), Cybersecurity Services (encompassing threat detection, vCISO, SIEM, SOC, and endpoint protection), IT Consulting, Cloud Services (private, public, and hybrid), and IT Outsourcing. These are delivered through location-based services across Redding (HQ), Chico, Sacramento, Northern California, and nationally. The company also maintains industry-specific verticals for Government, Healthcare, Legal Services, Non-Profit, Professional Services, SMBs, and Joint Powers Authorities.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Quantifiable outcome
- 90% Downtime Reduction
- +5 more outcomes
Companies that use Apex Technology Management
Customer profileNamed customers11 records
Segments7 records
Ideal customer profiles7 records
Apex Technology Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Apex Technology Management partnerships and signals
Strategic signalScale indicators12 records
Recent moves6 records
Expansion highlights5 records
Apex Technology Management competitors and assessment
Company assessmentBroad incumbents
- SHI International: SHI is a large IT solutions and services provider offering managed services, cloud, and cybersecurity to enterprise and public-sector clients. Competes with Apex in the government/education vertical but operates at vastly greater scale across the U.S. and globally.
- Rackspace Technology: Rackspace Technology provides managed cloud, security, and IT services across multi-cloud environments to enterprise and mid-market customers. Comparable to Apex on managed services and cybersecurity but operates at significantly larger scale with a cloud-centric go-to-market.
- CDW Corporation: CDW is a large, multi-segment IT solutions and services provider offering managed services, cybersecurity, cloud, and IT consulting across enterprise, mid-market, and government — directly overlapping with Apex's verticals but at substantially greater scale.
- Insight Enterprises: Insight Enterprises is a global IT solutions and services provider offering managed services, cloud, and cybersecurity to enterprise and mid-market clients. Overlaps with Apex in the mid-market and SMB managed services space, but as part of a much broader hardware/software/services portfolio.
Direct peers
- Ntiva: Ntiva is a managed IT services and cybersecurity MSP offering 24/7 help desk, cloud, and vCIO services to SMBs and mid-market organizations. Direct overlap with Apex on service portfolio, customer segments, and recurring managed-services pricing model.
- Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity services provider with strong vertical focus in healthcare, government, and education — overlapping directly with Apex's primary verticals and service mix including managed IT, cybersecurity, and compliance-driven offerings.
- BlackPoint IT Services: BlackPoint IT is a managed IT services provider serving SMB and mid-market clients with managed IT, cybersecurity, and cloud services, comparable in scale and service portfolio to Apex and competing for similar buyer profiles in the Pacific Northwest and Western U.S.
- Dataprise: Dataprise is a mid-market managed IT services and cybersecurity provider serving similar SMB and mid-market customers across multiple U.S. regions with comparable service offerings (managed IT, help desk, cybersecurity, cloud). Both compete for the same buyer profile and verticals.
- Kelser Corporation: Kelser is a managed IT services and cybersecurity firm targeting SMB and mid-market clients with proactive monitoring, help desk, and strategic advisory services. Direct overlap with Apex on managed services delivery model and customer base.
Others
- Kaseya: Kaseya is the dominant MSP platform provider (RMM, PSA, cybersecurity tooling) that powers much of the global MSP industry including indirect competitors to Apex. It is included as an ecosystem peer because Apex and its competitors rely on similar RMM/PSA tooling, and Kaseya's strategic moves shape the competitive landscape.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Apex Technology Management social profiles
Digital presenceApex Technology Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Apex Technology Management leadership team
Management profileNumber of profiles
Profiles6 records
Apex Technology Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Apex Technology Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Apex Technology Management
What does Apex Technology Management do?
Apex Technology Management is a Managed Service Provider delivering enterprise-class Managed IT Services, Cybersecurity, IT Consulting, Cloud Services, and IT Outsourcing to small, mid-market, and enterprise clients. Services are delivered through tiered monthly subscription plans (Silver, Gold, Platinum) backed by 24/7 Remote Monitoring and Management (RMM), a ConnectWise-integrated help desk with 17-second average answer time, and Virtual CIO strategic planning.
Is Apex Technology Management a public or private company?
Apex Technology Management is a private company. It is classified as corporate owned and is currently operating.
When was Apex Technology Management founded?
Apex Technology Management was founded in 1991. It employs 11 to 50 people.
Where is Apex Technology Management based?
Apex Technology Management is headquartered in Redding, United States, in the North America region.
How does Apex Technology Management make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, on-Site Support, IT Outsourcing and cybersecurity Services.
Who are Apex Technology Management's main competitors?
Broad incumbents on record are SHI International, Rackspace Technology, CDW Corporation and Insight Enterprises. Direct peers are Ntiva, Corsica Technologies, BlackPoint IT Services, Dataprise and Kelser Corporation. Kaseya is listed as an others.
Does Apex Technology Management have an API?
No public API is recorded for Apex Technology Management.
What industry is Apex Technology Management in?
Apex Technology Management's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 541513 and its SIC code is 7370.