What Pro AV Systems does

Pro AV Systems is a privately held, women-owned and minority-owned audio-visual system integrator headquartered in Chelmsford, Massachusetts, with a secondary office in Westbrook, Maine, operating under the brand for over 20 years. The company provides full-lifecycle AV services — consultation, design, installation, and ongoing managed support — to four primary vertical markets: corporate/business, education (K-12 and higher education), government and public sector, and house of worship. It positions itself as a vendor-agnostic integrator with a particular focus on the New England region while claiming nationwide service capability. Two offices cover Massachusetts and Maine, and the company has built a case-study portfolio exceeding 80 projects spanning emergency operations centers, council chambers, healthcare facilities, and university installations.

The company's technical offering is an integration layer across partner platforms rather than a proprietary stack. Core integration partners include Crestron (Master CSP for control systems and AV-over-IP), Sharp NEC Display Solutions for video walls and projectors, Epson for projection, Promethean and ClearTouch for interactive displays, ClearOne, Sennheiser, Shure, and Biamp for audio, and Jabra, Huddly, and 1 Beyond for intelligent video. Communication-platform partners include Zoom and Microsoft Teams via Zoom Rooms and Teams Rooms deployments on Crestron Flex. Proprietary process assets include a Remote Site Visit Tool enabling online project quoting without an on-site visit and an in-house product testing protocol prior to client deployment. AI capabilities are integration-level rather than homegrown, relying on partner-provided intelligent camera framing, voice-activated camera tracking, and AI-enabled interactive classroom software.

Revenue is generated across four streams: professional services for AV design and installation, hardware pass-through sales of displays, projectors, microphones, and control systems, subscription-based Technology as a Service (TaaS) bundling equipment and support over 3-4 year contracts, and three-tier Service Level Agreements (Pro, Priority, Premiere) for ongoing maintenance. Go-to-market is sales-led via direct consultative enterprise field sales, inside sales for mid-market deals using remote quoting, and RFP/competitive bid participation for government and new construction projects. Multiple women-owned, minority-owned, and state-supplier certifications — including WBE, WOSB, MBE, DCAMM, OSD, and SDO — create government-contract bidding advantages, and the company holds a wholly-owned adjacent subsidiary, Learning Interiors, focused on educational space planning.

Name

Pro AV Systems

Legal name

Pro AV Systems

Website

https://proavsi.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Pro AV Systems is a New England-based audio-visual integrator delivering full-lifecycle consultation, design, installation, and managed support for corporate, education, government, and house of worship clients through partnerships with Crestron, Zoom, and Microsoft Teams.

Ownership category

akta.pro rank

Product category

Audio-Visual Integration Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Classroom AV Systems Integration (Projectors, Displays, Sound, Control) (EDAEAHAC)

akta.pro secondary industry

AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

Keywords

• Audio visual integration
• AV system installation
• Video conferencing solutions
• Digital signage systems
• AV support services

Headquarters

HQ city

Chelmsford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. AV System Integration & Installation: Custom AV system design, engineering, and installation services for corporate, education, and government clients. Includes equipment selection and integration planning.
2. Hardware/Equipment Sales: Sale of AV hardware including displays, projectors, speakers, microphones, cameras, control systems as part of integrated solutions
3. Technology as a Service (TaaS): Subscription-based model bundling equipment, support, and maintenance into monthly payments over 3-4 year contract period with buyout or upgrade options at end
4. Service Level Agreements (SLA): Three-tier support plans (Pro, Priority, Premiere) providing ongoing maintenance, troubleshooting, preventative maintenance, and system optimization

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Pro AV Systems is a New England-based audio-visual integrator that delivers end-to-end AV solutions across four pillars: consultation, design, installation, and ongoing support. The company sells and integrates AV hardware (displays, projectors, microphones, cameras, control systems) bundled with professional services for corporate, education, government, and house of worship clients. It also offers subscription-based Technology as a Service (TaaS) contracts and tiered Service Level Agreements (Pro, Priority, Premiere) for ongoing maintenance and support.

Product overview

Pro AV Systems is a New England-based audio-visual integrator offering comprehensive AV solutions across four service pillars: consultation, design, installation, and ongoing support. The company serves three primary market verticals: education, corporate/business, and government. Their service portfolio includes AV Design Services, AV Installation, AV Consultation, and AV Support with three-tiered Service Level Agreements (Pro, Priority, Premiere). They also offer specialized products including Direct-View LED Video Walls, Interactive White Boards, Instructional Audio Systems for Education, Stadium and Athletic Facility AV Systems, and Threat Detection Systems. The company provides a Remote Site Visit Tool for online project quoting. Learning Interiors, a division focused on educational space planning, extends their K-12 and higher education offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Learning Interiors: A division of Pro AV Systems focused on educational space planning.

Products and services

• AV Design Services Comprehensive AV design services including consultation, room acoustics analysis, equipment selection, technical drawings, interface design, and integration planning for corporate, education, and government facilities.
• AV Installation Certified technician installation of displays, control systems, and AV hardware to manufacturer specifications with precision and care for new construction and renovation projects.
• AV Consultation Expert AV consulting services helping businesses, educational institutions, and government agencies identify optimal AV solutions tailored to their unique needs.
• AV Support Ongoing support including troubleshooting, responsive service, preventative maintenance, and system optimization for long-term system reliability.
• Technology as a Service (TaaS) Subscription-based model bundling equipment, support, and maintenance into monthly payments over a 3-4 year contract period with buyout or upgrade options at end of term.
• Service Level Agreements (SLA) Three-tiered support plans (Pro, Priority, Premiere) providing ongoing maintenance, troubleshooting, preventative maintenance, and system optimization for installed AV systems.
• Direct-View LED (DVLED) Video Walls Direct-view LED video wall solutions for commercial installations, including impact-resistant options such as IMPACTWALL for high-traffic environments.
• Interactive White Boards Interactive display solutions for education and corporate environments enabling annotation, multi-touch collaboration, and wireless content sharing.
• Instructional Audio Systems for Education Audio systems designed for educational spaces including voice lift technology, classroom amplification, and sound masking solutions for optimal learning environments.
• Stadium and Athletic Facility AV Systems Comprehensive audio visual solutions for athletic venues including sound systems, video displays, and scoreboard integration for stadiums and fields.
• Threat Detection Systems Security-focused AV solutions for government facilities meeting stringent security standards while enabling effective communication and information dissemination.
• Hybrid Classroom Technology Solutions Hybrid and virtual classroom technology solutions enabling remote student participation in K-12 and higher education environments, including auto-tracking cameras for recording instructor movement.
• AI-Enabled Interactive Classroom Solutions Modern classroom technology including interactive flat panels with AI-enabled software for engagement and individualized learning, supporting K-12 and higher education institutions.

Quantifiable outcome

• Over 80 case studies demonstrating successful implementations across education, corporate, and government sectors

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• ZoomcoreTechnology or IntegrationVideo conferencing platform partnership providing integrated meeting solutions for corporate and education clients. Zoom Rooms services offered.
• Microsoft TeamscoreTechnology or IntegrationIntegration with Microsoft Teams for video conferencing and collaboration. Teams Rooms solutions available.
• CrestroncoreTechnology or IntegrationPreferred control systems and AV-over-IP solutions partner. Crestron Flex platform, DM NVX, and control systems integration expertise. Master CSP provider.
• Sharp NEC Display SolutionscoreTechnology or IntegrationDisplay and video wall solutions including Direct View LED, commercial displays, and projectors. NEC MediaPlayer partnership with Rise Vision for digital signage.
• EpsoncoreTechnology or IntegrationProjector solutions including laser projectors, BrightLink interactive displays, and projection mapping capabilities.
• PrometheancoreTechnology or IntegrationInteractive whiteboard and display solutions for education, including ActivPanel interactive displays.
• Learning InteriorscoreStrategic or Co-development PartnerStrategic partnership with Learning Interiors for educational space planning. Division of Pro AV Systems focused on educational environments.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Ford Audio-Video Systems: Commercial AV integrator serving corporate, education, government, and house of worship verticals with full design, install, and support capabilities — highly comparable end markets and service breadth.
• Avidex: National AV integration and managed services provider serving corporate, education, government, and healthcare with design-build capabilities — competes in similar verticals and procurement channels as Pro AV Systems.
• Verrex: Corporate-focused AV integrator specializing in conference rooms, collaboration spaces, and managed services for enterprise clients; comparable customer mix and AV integration service model.
• Integration Partners: National AV integrator focused on unified communications, video conferencing, and digital workplace solutions for enterprise clients; overlaps directly with Pro AV Systems' corporate and Zoom/Teams Rooms integration work.
• CCS Presentation Systems: Commercial AV integrator serving corporate, education, and government with design, installation, and service — closely comparable offering mix and verticals to Pro AV Systems.
• HB Communications: Northeast-based AV systems integrator providing design, integration, and managed services to corporate, education, and public sector clients — overlapping geographic footprint with Pro AV Systems in New England.
• Conference Technologies: Mid-market AV integrator with strong education and corporate focus offering design-build and managed services; comparable in scale and service model to Pro AV Systems.
• Spinitar: AV integrator and managed services provider focused on corporate, education, and government markets with design, installation, and lifecycle support — closely comparable service model and vertical mix.

Broad incumbents

• AVI Systems: One of the largest US-based commercial AV integrators with national coverage across corporate, education, and government; competes directly with Pro AV Systems on enterprise projects while operating at meaningfully larger scale.
• Crestron Electronics: Leading AV control systems manufacturer that also offers direct programming, deployment, and managed services; a key technology partner of Pro AV Systems but increasingly a competing channel that could disintermediate traditional integrators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights8 records

Customer concentration

• Xx.com/proavsi

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro AV Systems