Pool Troopers
Pool Troopers is a privately held, full-service residential and commercial pool cleaning, chemical, and repair company founded in 1952, serving 20,000+ customers across Florida, Texas, Georgia, South Carolina, and Arizona from its Tampa, Florida headquarters.
- Company typePrivate
- Founded1952
- HeadquartersTampa, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Pool Troopers does
Pool Troopers is a privately held, full-service residential and commercial pool cleaning, chemical, and repair company founded in 1952 and headquartered in Tampa, Florida. The company serves more than 20,000 residential customers and a diversified commercial client base — including hotels, apartment complexes, country clubs, HOAs, hospitals, rehab centers, and gyms — across Florida, Texas, Georgia, South Carolina, and Arizona. Operations are delivered through at least seven regional service offices (Tampa HQ, Cocoa, Fort Myers, Jacksonville, plus additional locations referenced in the contact directory) and three retail pool supply storefronts in Palm Harbor FL, New Smyrna Beach FL, and Bluffton SC, with a wholly owned subsidiary operating under the Pool Man of Key West brand.
The core service offering combines weekly or biweekly route-based residential pool cleaning (netting, brushing, vacuuming, tile cleaning, basket cleaning, filter cleaning, and chemistry checks) with a recurring monthly chemical service priced at $99/month for conventional treatment, plus a salt-chlorine-generator option for customer-owned systems. Equipment repair is delivered on a transactional basis covering pumps, filters, motors, heaters, automation systems, plumbing, and leak detection, with a reported 80%+ first-trip resolution rate. Commercial clients receive CPO-certified (Certified Pool Operator) technician service with custom pricing tied to bather load and frequency of use. The proprietary "Freedom Guarantee" program distinguishes the brand by offering contract-free service, positioning customer retention around service quality rather than contractual lock-in. The company holds Florida contractor license CPC1458925, Texas license TdICL 742, and Arizona license AZ ROC350640, and maintains approved-vendor relationships with equipment manufacturers including Pentair and Horizon Commercial Pool Products.
The revenue model is dominated by recurring monthly subscriptions (residential cleaning, chemical service, and commercial maintenance contracts), supplemented by transactional revenue from equipment repair and parts, retail supply sales through physical storefronts, and higher-ticket energy-efficiency and automation upgrades (variable-speed motors, app-controlled pool automation, LED lighting, heat pumps). Residential customer acquisition combines a door-to-door field-sales motion with a website self-service funnel at signup.pooltroopers.com, phone-based inside sales through a customer service center (866-766-5877), and location-targeted SEO via The Skimmer blog and social channels. Commercial customers are acquired through a dedicated field-sales team targeting property managers, HOAs, hotels, and apartment complexes. The company has held the Pool & Spa News #1 Residential Pool Service Company ranking for four consecutive years (2019-2022) and is included in the PSN Top 50 Service Companies list.
Pool Troopers firmographics
Firmographics- Name
- Pool Troopers
- Website
- https://pooltroopers.com
- Company type
- Private
- Founded year
- 1952
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Pool Troopers is a privately held, full-service residential and commercial pool cleaning, chemical, and repair company founded in 1952, serving 20,000+ customers across Florida, Texas, Georgia, South Carolina, and Arizona from its Tampa, Florida headquarters.
- Ownership category
- akta.pro rank
Pool Troopers industry classification
Industry- Product category
- Pool Maintenance Services
- akta.pro primary industry
- Routine Pool Cleaning (Skimming, Vacuuming, Brushing) (HSAIALAA)
- akta.pro secondary industries
- Water Testing & Chemical Balancing (HSAIALAB), Equipment Installation & Upgrades (Automation, Covers, Sanitizers) (HSAIALAJ)
Keywords
Where Pool Troopers is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Pool Troopers business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others
Revenue model
- Residential Pool Cleaning Services: Recurring weekly or biweekly pool cleaning services including netting, wall brushing, vacuuming, tile cleaning, basket cleaning, filter cleaning, and chemistry checking. This is the primary revenue stream delivered by route-based service technicians.
- Chemical Services: Monthly chemical service providing all pool chemicals for both conventional and salt chlorine generator systems. Includes water testing and equipment monitoring. Conventional service priced at $99/month.
- Pool Repair Services: One-time and emergency repair services for pool equipment including pumps, filters, heaters, automation systems, plumbing, and leak detection. Repair technicians perform equipment troubleshooting and provide estimates for parts and labor.
- Retail Supply Sales: Pool supply stores in Palm Harbor FL, New Smyrna Beach FL, and Bluffton SC selling chemicals, cleaning supplies, equipment, accessories, and hot tubs. Includes free water testing services.
- Commercial Pool Services: Custom-priced commercial maintenance contracts for hotels, apartment complexes, HOAs, country clubs, hospitals, and rehab centers. Includes documented services for Department of Health compliance and competitive pricing on repair and part replacement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Conventional Chemical Service |
| Subscription | Monthly | Salt Chemical Service |
| Subscription | Monthly | Commercial Pool Service |
| Subscription | Monthly | Full Service Residential Cleaning |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Pool Troopers product offering
Product offeringCore offering
Pool Troopers delivers recurring residential pool cleaning, monthly chemical balancing, equipment repair, and full commercial pool maintenance under subscription-based contracts. Services are performed by route-based certified technicians across Florida, Texas, Georgia, South Carolina, and Arizona, with commercial clients (hotels, HOAs, apartment complexes, country clubs) served by dedicated CPO-certified commercial teams. Complementary revenue comes from three retail pool supply stores selling chemicals, equipment, and accessories.
Product overview
Pool Troopers is a full-service residential and commercial pool maintenance company offering a unified service platform combining pool cleaning, chemical services, and repair operations. The core product portfolio includes Full Pool Cleaning Service (weekly maintenance with netting, vacuuming, brushing, and chemistry checks), Chemical Service (Conventional and Salt options), and Pool Repair Service (equipment repair and replacement). The company operates a complementary retail segment through Pool Supply Stores in three Florida and South Carolina locations. Service delivery is backed by the Freedom Guarantee philosophy of contract-free service and the Pool Watcher Program for child safety awareness. Commercial services mirror residential offerings with CPO-certified technicians for facilities like hotels, HOAs, and apartment complexes.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Pool Cleaning Service Recurring weekly or biweekly residential pool cleaning that includes netting, wall brushing, vacuuming, tile cleaning, basket cleaning, filter cleaning, and chemistry checking. Sold as a subscription to homeowners seeking hands-off pool maintenance.
- Pool Repair Service One-time and emergency pool equipment repair and replacement for pumps, filters, motors, heaters, automation, plumbing, and leak detection. Delivered by licensed repair technicians with parts and labor priced per job, supporting a 70%+ first-trip resolution rate.
- Chemical Service Monthly pool chemical service available in two options — Conventional (traditional chlorine-based treatments) at $99/month and Salt (using customer-owned salt chlorine generator) at custom pricing. Includes water testing and equipment monitoring, typically bundled with a cleaning service.
- Commercial Pool Service Custom-priced commercial pool maintenance contract covering cleaning, maintenance, and repair for hotels, apartment complexes, country clubs, HOAs, rehab centers, hospitals, and gyms. Includes CPO-certified technicians, documented services for Department of Health compliance, and after-hours emergency service availability.
- Pool Supply Store Physical retail stores selling pool chemicals, cleaning supplies, equipment, accessories, and hot tubs, with free in-store water testing. Locations include Palm Harbor FL, New Smyrna Beach FL (operated as SE Pool Supply), and Bluffton SC (operated as Year Round Pool Company).
Quantifiable outcome
- 80%+ first trip repair rate
- +2 more outcomes
Companies that use Pool Troopers
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Pool Troopers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Pool Troopers partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Pool Equipment ManufacturersminorAs the nation's largest pool service company, Pool Troopers has approved vendor relationships with major pool equipment manufacturers including Horizon Commercial Pool Products, Pentair, and others, enabling competitive pricing on commercial pool repair and part replacement for their customers.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Pool Troopers competitors and assessment
Company assessmentDirect peers
- America's Swimming Pool Company (ASP): National residential pool service franchise offering weekly maintenance, repairs, and renovations. Directly comparable to Pool Troopers as a multi-region residential pool service operator with a recurring service model and franchise/unit structure.
- Premier Pool Service: Regional full-service residential and commercial pool cleaning, repair, and renovation company. Comparable to Pool Troopers in core service offering (cleaning, chemical service, equipment repair) and recurring subscription model.
Broad incumbents
- Pinch A Penny: National pool and spa supplies retail franchise with hundreds of stores across the Sun Belt. Comparable to Pool Troopers' retail supply stores (Palm Harbor, New Smyrna Beach, Bluffton) and intersects with pool chemical and accessory sales.
- Leslie's: Largest U.S. pool and spa supplies retailer (publicly traded, ~1,000 stores). Comparable as a broad incumbent in pool chemicals, equipment, and supplies retail, with overlapping customer base to Pool Troopers' residential clients.
- Pool Corporation (PoolCorp): Largest wholesale distributor of pool supplies, equipment, and related products in North America. Comparable as the upstream supplier serving pool service companies like Pool Troopers, with deep visibility into industry demand.
Others
- Pentair: Global pool equipment manufacturer (pumps, filters, heaters, automation). Comparable as a key equipment supplier to Pool Troopers' installation and repair offerings and as a referenced approved-vendor partner.
- Hayward Holdings: Pool equipment manufacturer (pumps, filters, heaters, automation, lighting). Comparable as a pool equipment supplier and adjacent category participant whose products Pool Troopers installs and services.
- Fluidra: Global pool and wellness equipment manufacturer and distributor. Comparable as an equipment supplier whose products flow through Pool Troopers' repair, replacement, and automation offerings.
Emerging players
- Pool Scouts: Emerging residential pool service franchise with growing regional presence. Comparable as a recurring-service residential pool cleaning competitor with a younger brand and franchise-driven expansion model.
Regional players
- Aqua Pool & Patio: Regional pool service, renovation, and retail company serving the Northeast. Comparable in core service offering (cleaning, repairs, retail) but operates in a non-overlapping geography versus Pool Troopers' Sun Belt focus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Pool Troopers social profiles
Digital presencePool Troopers compliance and trust
Trust signalCompliance1 record
Pool Troopers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pool Troopers leadership team
Management profileNumber of profiles
Profiles13 records
Pool Troopers subsidiaries and ownership
Company hierarchySubsidiaries1 record
Pool Troopers funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pool Troopers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pool Troopers
What does Pool Troopers do?
Pool Troopers delivers recurring residential pool cleaning, monthly chemical balancing, equipment repair, and full commercial pool maintenance under subscription-based contracts. Services are performed by route-based certified technicians across Florida, Texas, Georgia, South Carolina, and Arizona, with commercial clients (hotels, HOAs, apartment complexes, country clubs) served by dedicated CPO-certified commercial teams. Complementary revenue comes from three retail pool supply stores selling chemicals, equipment, and accessories.
Is Pool Troopers a public or private company?
Pool Troopers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pool Troopers founded?
Pool Troopers was founded in 1952. It employs 101 to 250 people.
Where is Pool Troopers based?
Pool Troopers is headquartered in Tampa, United States, in the North America region.
How does Pool Troopers make money?
Five revenue lines are on record. Residential Pool Cleaning Services are the primary driver. The others are chemical Services, pool Repair Services, retail Supply Sales and commercial Pool Services.
Who are Pool Troopers's main competitors?
Direct peers on record are America's Swimming Pool Company (ASP) and Premier Pool Service. Broad incumbents are Pinch A Penny, Leslie's and Pool Corporation (PoolCorp). Others are Pentair, Hayward Holdings and Fluidra. Pool Scouts is listed as an emerging player. Aqua Pool & Patio is listed as a regional player.
Does Pool Troopers have an API?
No public API is recorded for Pool Troopers.
What industry is Pool Troopers in?
Pool Troopers's product category is Pool Maintenance Services. Its primary akta.pro industry code is HSAIALAA, Routine Pool Cleaning (Skimming, Vacuuming, Brushing), with a secondary code of HSAIALAB, Water Testing & Chemical Balancing.