Zendawa
Zendawa is a Kenyan B2B SaaS company that provides independent neighbourhood pharmacies with a cloud-based POS, inventory, accounting, and embedded finance platform, monetized via subscriptions, marketplace commissions, and AI-driven credit scoring services.
- Company typePrivate
- Founded2022
- HeadquartersNakuru, Kenya
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Zendawa does
Zendawa Africa Limited is a Kenyan B2B SaaS company founded in 2022 and headquartered in Nakuru that builds an end-to-end digital platform for independent neighbourhood pharmacies. Its flagship product, Zendawa POS Central, is a multi-tenant cloud application covering point-of-sale, inventory and expiration tracking, supplier and customer management, accounting, payroll, loan management, and asset management, with subscription tiers priced from KSh 4,500 to KSh 25,000 per month. The platform is powered by Microsoft Copilot 365 and Power BI and integrates with M-Pesa, Airtel Money, Stripe, Flutterwave, and Google Maps/Translate, giving pharmacies access to localized payments, multilingual UI, and embedded analytics.
The company monetizes through three streams: recurring SaaS subscriptions, commissions on orders routed through its patient-facing marketplace and telemedicine suite, and service charges tied to an AI-powered credit scoring engine that generates credit profiles from pharmacy transaction data and feeds them to licensed lending partners. As of early 2026, Zendawa reports 820 onboarded pharmacies across Kenya, with stated plans to scale regionally across East Africa, extend reach into rural areas via USSD, and deepen embedded finance offerings. The company is primarily founder-funded with angel investment and was selected for the Visa Inclusive Fintech Accelerator in November 2024; Microsoft partnership was reinforced via a Microsoft customer case study in January 2026.
Zendawa firmographics
Firmographics- Name
- Zendawa
- Legal name
- Zendawa Africa Limited
- Website
- https://zendawa.africa
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Zendawa is a Kenyan B2B SaaS company that provides independent neighbourhood pharmacies with a cloud-based POS, inventory, accounting, and embedded finance platform, monetized via subscriptions, marketplace commissions, and AI-driven credit scoring services.
- Ownership category
- akta.pro rank
Zendawa industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Pharmacies and Drug Retailers (45611), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Vertical-Specific POS Financing (e.g., Healthcare, Auto, Home Improvement) (FSAGAIAK)
- akta.pro secondary industry
- Marketplace / Multi-Lender POS Financing Aggregators (FSAGAIAJ)
Keywords
Where Zendawa is headquartered
LocationHeadquarters
- HQ city
- Nakuru
- HQ country
- Kenya
- HQ region
- Africa
Offices1 record
Markets served
Zendawa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscriptions: Subscription revenue from cloud-based pharmacy management software with tiered plans (Starter KSh.4,500, Business Standard KSh.15,000, Business Standard Pro KSh.20,000, Business Enterprise KSh.25,000) billed monthly or annually.
- Marketplace Commissions: Revenue generated from commissions on telepharmacy sales through the Zendawa patient-facing marketplace where pharmacies receive orders from end-users.
- Embedded Finance Services: Service charges and potentially referral fees from facilitating credit access to small pharmacies through lending partners based on AI-generated credit scores.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter - KSh.4,500/month - For pharmacies migrating from pen and paper |
| Subscription | Monthly | Business Standard - KSh.15,000/month - For standalone pharmacies |
| Subscription | Monthly | Business Standard Pro - KSh.20,000/month - For multi-store retail pharmacies |
| Subscription | Monthly | Business Enterprise - KSh.25,000/month - For multi-store retail and wholesale |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Zendawa product offering
Product offeringCore offering
Zendawa POS Central is a multitenancy-based SaaS application that enables pharmacies to centrally manage expenses, purchases, sales, payments, accounting, inventory, payroll, loans, assets, and supplier and customer relationships. The platform extends this core with a patient marketplace for telepharmacy orders, AI-driven credit scoring that connects pharmacies to working capital from licensed lenders, and mobile money and card payment integrations targeted at independent and chain pharmacies in Kenya.
Product overview
Zendawa offers a unified pharmacy management platform centered on Zendawa POS Central as the core SaaS product, a multitenancy-based subscription system providing POS, inventory management, accounting, and operational modules. The platform operates on a modular architecture where subscribers select from subscription bundles (Starter, Business Standard, Business Standard Pro, Business Enterprise) that include various combinations of core features plus optional add-ons. Add-on modules include Marketplace Access for patient-facing online sales, Telemedicine Suite for telepharmacy/e-consultation services, AI-Powered Credit Scoring for accessing working capital, Customer & Loyalty Management, Multi-Branch Support for chain operations, and Last-Mile Delivery Integration. Revenue is generated through subscription fees, commissions on telepharmacy sales, service charges on embedded finance, and marketplace commissions. The platform is powered by Microsoft Copilot 365 and Power BI for AI capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Zendawa POS Central
Quantifiable outcome
- Losses from expired medications reduced by two-thirds for pharmacies using Zendawa inventory management
- +2 more outcomes
Companies that use Zendawa
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Zendawa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature6 records
Zendawa partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreZendawa is powered by Microsoft Copilot 365 and Power BI, enabling AI-powered clinical documentation, advanced analytics, and intelligent insights for pharmacy management. The partnership was highlighted in a Microsoft case study published January 2026 showcasing how Zendawa is transforming pharmacies in Kenya using Microsoft AI technology.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Zendawa competitors and assessment
Company assessmentDirect peers
- DrugStoc: DrugStoc is a Nigerian pharma-tech platform connecting pharmacies and hospitals to verified drug manufacturers and distributors with embedded digital tooling. Directly comparable as B2B SaaS + marketplace for African pharmacies.
- mPharma: mPharma is a Ghana-headquartered health-tech company that manages pharmacy inventory, supplies medicines, and provides digital tools to independent pharmacies across Africa. Directly comparable as a vertical SaaS + supply-chain platform for neighborhood pharmacies in African markets.
- Remedial Health: Remedial Health is a Nigerian health-tech startup providing a digital procurement and inventory management platform for neighborhood pharmacies and hospitals. Directly comparable as a pharmacy-focused B2B SaaS operating across Africa with embedded payments and supplier integrations.
- RxAll: RxAll is a Nigeria-based health-tech company using AI for drug authentication and pharmacy operations. Comparable because it combines pharmacy SaaS tooling with AI-driven inventory/quality verification for independent African pharmacies.
- Lifestores Healthcare: Lifestores Healthcare is a Nigerian pharma supply-chain and retail-tech company providing inventory financing and procurement tools to independent pharmacies. Comparable as a vertical SaaS/fintech platform for neighborhood African pharmacies.
Emerging players
- Shelf Life Pharmacy: Shelf Life is a Nigerian retail-tech startup providing inventory management and POS solutions to neighborhood pharmacies. Comparable as an emerging vertical SaaS player targeting African independent pharmacies with similar POS/inventory functionality.
- Sproxil: Sproxil is a Nigerian-founded anti-counterfeit and consumer engagement platform serving pharma brands across Africa. Comparable as an emerging health-tech with digital verification and supply-chain tools in the African pharmacy ecosystem.
- Chekkit: Chekkit is a Nigerian supply-chain tech company offering product authentication and consumer engagement tools for pharma manufacturers. Comparable as an emerging African health-tech with digital tooling serving the pharmacy value chain.
Regional players
- MYDAWA: MYDAWA is a Kenyan licensed online pharmacy offering prescription and OTC medicines with home delivery. Comparable as a Kenya-based digital pharmacy channel that intersects with Zendawa's patient marketplace and telepharmacy modules.
- Kasha Global: Kasha is a Kenya- and Rwanda-based e-commerce and last-mile distribution platform for health products serving pharmacies, retailers, and consumers. Comparable as a digital health-commerce platform with regional East African presence and pharmacy distribution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Zendawa social profiles
Digital presenceZendawa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zendawa leadership team
Management profileNumber of profiles
Zendawa funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zendawa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zendawa
What does Zendawa do?
Zendawa POS Central is a multitenancy-based SaaS application that enables pharmacies to centrally manage expenses, purchases, sales, payments, accounting, inventory, payroll, loans, assets, and supplier and customer relationships. The platform extends this core with a patient marketplace for telepharmacy orders, AI-driven credit scoring that connects pharmacies to working capital from licensed lenders, and mobile money and card payment integrations targeted at independent and chain pharmacies in Kenya.
Is Zendawa a public or private company?
Zendawa is a private company. It is classified as venture growth investor backed and is currently operating.
When was Zendawa founded?
Zendawa was founded in 2022. It employs 1 to 10 people.
Where is Zendawa based?
Zendawa is headquartered in Nakuru, Kenya, in the Africa region.
How does Zendawa make money?
Three revenue lines are on record. SaaS Subscriptions are the primary driver. The others are marketplace Commissions and embedded Finance Services.
Who are Zendawa's main competitors?
Direct peers on record are DrugStoc, mPharma, Remedial Health, RxAll and Lifestores Healthcare. Emerging players are Shelf Life Pharmacy, Sproxil and Chekkit. Regional players are MYDAWA and Kasha Global.
Does Zendawa have an API?
No public API is recorded for Zendawa.
What industry is Zendawa in?
Zendawa's product category is Pharmacy Management Software. Its primary akta.pro industry code is FSAGAIAK, Vertical-Specific POS Financing (e.g., Healthcare, Auto, Home Improvement), with a secondary code of FSAGAIAJ, Marketplace / Multi-Lender POS Financing Aggregators. Its NAICS code is 45611 and its SIC code is 5912.