Walter

What Walter does

Usewalter (branded simply as Walter in some contexts) is a Quebec-based smart building technology SaaS company that delivers a unified mobile and web platform connecting multi-residential property managers with the residents of their buildings. The product combines a Property Manager Dashboard (task management, statistics, file storage, live chat, calendar, package tracking, amenity booking, IoT device control) and a Resident Portal (news, maintenance requests, amenity reservations, classifieds, service ordering) into a single application. The platform is differentiated by its front-end/back-end integration architecture: it does not replace incumbent property management accounting software but instead sits on top of three major Canadian back-ends, Hopem (400,000+ doors), Magex Technologies (~100,000 doors, primarily Quebec) and Condo Manager (~225,000 units in Ontario and Western Canada), syncing building data and resident interactions in real time.

Usewalter monetizes through a mix of subscription and transaction-based revenue streams: property managers pay recurring SaaS fees (quote-based and not publicly disclosed), local service providers (housekeeping, dry cleaning, personal training, food delivery) pay monthly subscriptions to be featured in the resident-facing app, and the platform takes optional transaction commissions on amenity bookings and merchant payments processed via Stripe. Go-to-market combines direct enterprise sales to property management companies and developers, channel partnerships through the three back-end software providers, and an online self-serve demo flow. Notable customers include Property Management by Design (the first U.S. account, covering 1,200+ units across 30 buildings in Michigan), Habitat 67, Sentinel Gestion Immobilière, and several Montreal condo developments (La Tour des Canadiens Phase 2, Le Solano Phase 4, Le Laurent Clark Phase 2), with reported reach of more than 35,000 homes/units across Canada and the U.S.

The company's history reflects both rapid positioning and acute financial stress. GOLO Mobile Inc. acquired Walter Innovations Inc. in July 2020, rebranded to Usewalter in November 2020, and listed on the TSX Venture Exchange (TSXV: WLTR) that same month. It raised C$4.125 million in a January 2021 private placement led by insiders and affiliates of Blackstone and CVC. Despite an 80% reduction in monthly burn in H2 2020, accumulated losses reached C$51.7 million as of March 31, 2021, prompting the Board to recommend dissolution in August 2021. The operating subsidiaries were instead sold in September 2021 to N. Harris Computer Corporation's Hopem division for C$500,000 cash plus approximately C$400,000 in assumed lease obligations, with the platform subsequently rebranded as Hopem Manager.

Name

Walter

Legal name

GOLO Mobile Inc.

Website

https://usewalter.com

Company type

Private

Founded year

2020

Operating status

Acquired

Headcount range

101–250 employees

Short description

Usewalter (Walter) is a Quebec-based smart building SaaS platform serving multi-residential property managers and condo residents across Canada and the U.S., integrating with leading back-end property management systems. Following September 2021 acquisition by N. Harris Computer Corporation's Hopem division, the platform now operates as Hopem Manager.

Ownership category

akta.pro rank

Product category

Property Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

akta.pro secondary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Property management software
• Smart building technology
• Condominium management software
• Multi-residential property software
• IoT building integration

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Property Managers): Property managers pay a subscription fee for access to the Usewalter platform and its property management features. The platform enables efficient and cost-effective building management.
2. Service Provider Subscriptions: Local service providers (housekeeping, dry cleaning, personal training, etc.) pay a monthly subscription fee to be featured within the app, enabling customer acquisition through the platform.
3. Transaction Commission: Optional commission-based pricing model where merchants pay a percentage on transactions processed through the platform, in addition to the subscription option.
4. Amenity Booking and Payment: Residents can book and pay for condo amenities in advance through the platform, with transaction processing fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Walter (operating as Usewalter) is a Quebec-based company providing a smart building technology SaaS solution delivered through a mobile app and online platform for property managers and residents in high-density urban multi-residential environments. The platform centralizes communication, task management, package tracking, amenity booking, document storage, and IoT device control into a single interface, integrating with back-end accounting software such as Hopem, Magex, and Condo Manager. Since October 2021, the platform has operated as part of Hopem (N. Harris Computer Corporation).

Product overview

Usewalter is a single unified SaaS platform for multi-residential property management. The core offering is the Usewalter App, which serves both property managers (via the Property Manager Dashboard) and residents (via the Resident Portal). The platform includes integrated modules for communication (News, Live Chat), operations (Task Management, File Storage, Rules & Regulations), commerce (Classifieds, Amenity Reservation), and delivery management (Smart Package Management). An IoT Integration Hub connects smart building devices. The platform integrates with back-end accounting software (Hopem, Magex/Proprio Expert, Condo Manager) to sync building data. Following the September 2021 acquisition by Hopem, the platform has been rebranded as Hopem Manager.

Differentiator

Problem solved

Functional benefit

Products and services

• Usewalter App Smart building technology SaaS solution delivered through a mobile app (iOS/Android) and online platform for property managers and residents in high-density urban multi-residential and commercial properties. Provides centralized communication, task management, package tracking, amenity reservations, document storage, classifieds, and IoT device control through a unified front-end interface that integrates with back-end property management and accounting software.

Quantifiable outcome

• 80% reduction in monthly burn rate
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature6 records

Partnerships

Five partnerships are on record, tiered minor and core.

• JOCOminorStrategic or Co-development Partner · 22 January 2026Launched New York City's first community-powered e-mobility waste recycling program. The initiative involves recycling e-bike parts and batteries and providing employment to young adults in underserved neighborhoods.
• N. Harris Computer CorporationcoreOthers · 15 September 2021Acquisition of Usewalter's key subsidiaries (GOLO Inc. and Walter Innovations Inc.) by N. Harris Computer Corporation for $500,000 cash plus assumption of lease obligations. Usewalter operates as a division of N. Harris Computer Corporation under the Hopem umbrella.
• HopemcoreTechnology or Integration · 16 February 2021Integration arrangement with Hopem, a leading accounting software developer for property management. Provides Usewalter access to over 400,000 new doors across Canada through apps utilizing Hopem's software. The integration connects Usewalter's front-end smart building technology with Hopem's back-end platform, creating a comprehensive solution for property owners.
• Magex TechnologiescoreTechnology or Integration · 5 November 2020Partnership with Magex Technologies, a company designing customized software for North American real estate market. Includes Magex's approximately 100,000 doors, primarily in Quebec. Through the Proprio Expert integration, property managers can manage properties in one mobile app with Usewalter handling communications and task management while Magex handles back-end accounting.
• Condo ManagercoreChannel Partner/ Reseller/ Distributor · 1 October 2020Partnership with Condo Manager, a leader in integrated accounting, management and communication software for multi-residential buildings. Provides exposure to approximately 225,000 units in Ontario and Western Canada. Usewalter unveiled its app to Condo Manager's customer base.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• BuildingLink: BuildingLink is a long-standing SaaS platform serving residential property managers and residents with communication, maintenance tracking, package management, and amenity booking — closely mirroring Usewalter's core feature set and target customers in multi-residential buildings.
• Condo Control Central: Condo Control Central provides a software platform for condo and HOA management including communication, amenity booking, package tracking, and resident engagement — directly comparable to Usewalter's offering for multi-residential property managers and residents.

Broad incumbents

• Yardi: Yardi is a dominant incumbent in property management software offering comprehensive accounting, operations, and resident portals across residential and commercial real estate — a much broader portfolio player that overlaps with Usewalter in the multi-residential space.
• AppFolio: AppFolio provides cloud-based property management software for residential and commercial portfolios with built-in resident portals, maintenance workflows, and accounting — overlapping significantly with Usewalter's property manager dashboard capabilities.
• RealPage: RealPage is a large diversified property management software platform serving residential, multifamily, and commercial operators — comparable to Usewalter at the workflow and resident-engagement layer, though at much greater scale and breadth.
• Entrata: Entrata offers a multifamily property management platform with resident portals, payment processing, and communication tools — a direct adjacent competitor in the multi-residential operator software category.

Emerging players

• SmartRent: SmartRent provides smart home and building automation for multifamily operators, including smart locks, access control, and IoT management — overlapping with Usewalter's IoT integration hub and smart building features, with stronger hardware presence.

Regional players

• PayProp: PayProp offers an automated property management and payment platform primarily serving landlords in the UK, Australia, and other regions — comparable in workflow automation scope to Usewalter, though with limited geographic overlap in North America.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/usewalter
• Facebookfacebook.com/usewalterinc
• LinkedInlinkedin.com/company/usewalterinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Walter