Kolkata Police

Name

Kolkata Police

Legal name

Kolkata Police

Website

https://kolkatapolice.gov.in

Company type

Public

Founded year

1856

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Public Safety / Law Enforcement

NAICS

Police Protection (92212), Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Public safety operations
• Community policing programs
• Citizen grievance services
• Cyber crime investigation

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Kolkata Police is the state government law enforcement agency for the city of Kolkata, delivering public safety, crime prevention and detection, traffic management, and emergency response services to citizens. It operates a digital service ecosystem including the Bondhu citizen app, online portals for Police Clearance Certificates, Arms Licenses, FIR downloads, Cyber Crime reporting, and tenant/domestic help verification, alongside extensive community policing programmes such as Nabadisha, PRONAM, SUKANYA, TEJASHWINI, KIRAN, DAMINI, UTSARGA, and the Friendship Cup Football Tournament.

Product overview

Kolkata Police operates a comprehensive digital service ecosystem centred on its official website (kolkatapolice.gov.in) and the Bondhu mobile app. The core digital products include the Police Clearance Certificate system, Online Arms License portal, Cyber Crime Management System, and Employee Portal. Citizen-facing services encompass FIRs, missing persons/vehicles reporting, public grievance registration, and various community policing initiatives. The department runs numerous social programmes including Nabadisha (child welfare), PRONAM (senior citizens), SUKANYA/TEJASHWINI (women's self-defence), KIRAN (youth skill development), and Kolkata GOALZ (youth football). The Kolkata Police Friendship Cup is a flagship community event. Supporting infrastructure includes the official magazine 'The Protector', a gift shop, virtual museum tours, and group mediclaim insurance for employees.

Differentiator

Problem solved

Functional benefit

Brands

• Bondhu: Kolkata Police Citizen App - A single application to help citizens reach out to Kolkata Police
• PRONAM
• TEJASHWINI
• NABADISHA
• KOLKATA GOALZ
• KIRAN
• SUKANYA
• Kolkata Police Football Academy
• UTSARGA
• SAMPARK
• Friendship Cup Football Tournament
• DAMINI
• Neighbourhood Watch
• WINNERS

Products and services

• Law Enforcement and Public Safety Services Core policing services delivered to citizens of Kolkata including crime prevention and detection, traffic management, maintenance of law and order, and emergency response across 8 divisions plus Traffic and specialized units.
• Police Clearance Certificate (PCC) Service Online service for citizens to obtain Police Clearance Certificates required for passport applications, employment verification, and immigration purposes.
• Online Arms License Service Online portal for applying for new arms licenses, renewals, transit licenses, and license registration for individuals, companies, and banks.
• Cyber Crime Reporting Service 24x7 portal for citizens to report cyber crimes and bank fraud, integrated with the national cyber crime helpline (1930) and a dedicated 24x7 Kolkata Police Cyber Help Line (1800 345 0066).
• Bondhu – Kolkata Police Citizen App Mobile application enabling citizens to access Kolkata Police services, file complaints, and communicate with police stations; available on Google Play Store.
• Kolkata Traffic Police Service Traffic management and enforcement services for the city of Kolkata, including traffic violations, fines, and traffic-related citizen services; operated as a wholly owned operating subsidiary of Kolkata Police.
• Public Grievance Cell Service Service at Kolkata Police Headquarters for citizens to lodge complaints against police personnel, with email and fax submission options.
• Nabadisha Programme Educational and healthcare programme for vulnerable children on streets of Kolkata, operating 36 centres with approximately 1,600 students receiving free education, food, and health check-ups; appreciated by UNICEF.
• PRONAM Senior Citizen Welfare Programme Joint project for senior citizens of Kolkata addressing safety, security, health, legal matters, and wellbeing, with over 18,372 active members and 22,751 total registered members as of January 2023.
• SUKANYA Self-Defence Training Programme Self-defence training programme for school and college girls launched in 2014, empowering young women with martial arts skills across 96 educational institutions with approximately 3,800 girl students covered under Phase III.
• TEJASHWINI Self-Defence Training Programme Self-defence training programme for women providing 10-day crash course in unarmed combat techniques to build confidence and enable self-protection.
• KIRAN Youth Skill Development Programme Computer training and skill development programme for unemployed youth launched in 2008, with driving training exclusively for lesser privileged females; operates across 20 centres under 20 Police Stations with new vocational training courses and national-level certification.
• WINNERS All-Woman Motorcycle Patrol Specially trained all-woman motorcycle patrol force patrolling the city to keep streets free from crimes against women and assist passersby, established on 12 July 2018.
• Neighbourhood Watch Programme Community policing programme involving citizens as the eyes and ears of police to report suspicious activities and maintain neighbourhood safety.
• UTSARGA Blood Donation Programme Blood donation initiative with weekly camps across all police establishments, having organised 1,045 camps involving approximately 63,968 active blood donors since 1998.
• Kolkata GOALZ Youth Football Programme Football-based youth engagement project targeting 12-18 year olds from socio-economically challenged areas to create safer communities and reduce crime.
• Kolkata Police Friendship Cup Football Tournament Large-scale community football tournament for underprivileged youth, recognized in Limca Book of Records 2007 with participation of 518 teams and 7,770 players.
• Damini Women Empowerment Programme Women empowerment project through football coaching for girls aged 10-16 years from vulnerable sections to develop confidence and social awareness.
• Kolkata Police Football Academy Football coaching centre for boys aged 10-12 years run in association with Football Next Foundation, with European coaches providing training; all necessities including boarding, lodging, healthcare, and education provided to trainees.
• SAMPARK Youth Awareness Programme Police-school interaction programme educating students about law enforcement through visits to police stations and interactive sessions on FIR, General Diary, charge sheets, and police station operations.
• Group Mediclaim Policy for Employees Health insurance scheme for Kolkata Police employees providing coverage at empanelled hospitals across the city.

Quantifiable outcome

• No report of victimization of PRONAM members due to dedicated liaison teams
• +2 more outcomes

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Football Next FoundationcoreStrategic or Co-development PartnerKolkata Police partnered with Football Next Foundation to build a 'Centre of Excellence' football coaching centre for boys aged 10-12 years. Young talented footballers are scouted and trained with European coaches. All necessities including boarding, lodging, healthcare, and education are provided to trainees.
• West Bengal Swarojgar Corporation Ltd. (WBSCL)minorStrategic or Co-development PartnerWBSCL provided financial assistance to revive KIRAN Project for imparting computer training and skill development to under-privileged youths. Project operates across 20 centers under 20 Police Stations with new vocational training courses and national-level certification.
• FACESminorStrategic or Co-development PartnerSAMPARK initiative supported by FACES to promote awareness among youth about law and order system. Students visit police stations for interactive sessions on FIR, General Diary, charge sheets, and police station operations.
• Reputed Martial Arts Training AgenciesminorStrategic or Co-development PartnerEngaged for imparting self-defense training to school and college girls under SUKANYA project launched in 2014.
• The Bengal (Newspaper)coreStrategic or Co-development PartnerJoint project with The Bengal newspaper for PRONAM - reaching out to senior citizens addressing concerns pertaining to safety, security, health, legal matters and wellbeing.
• Institute of Blood Transfusion Medicine & ImmunohaematologycoreStrategic or Co-development PartnerCollaboration for UTSARGA blood donation program - first camp held on 11th February 1998 at Lalbazar. Weekly blood donation camps organized across all police establishments.
• Corporate SectorsminorGTM or Marketing PartnerCorporate sectors associated with Friendship Cup Football Tournament, dovetailing with corporate social responsibilities.
• National Informatics Centre (NIC)coreTechnology or IntegrationNIC provides hyperlinking and web infrastructure support for Kolkata Police official website.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Delhi Police: Delhi Police serves the National Capital Territory with comparable scale, metropolitan scope, and a strong digital footprint (mobile apps, online FIR, cyber cell). Its community policing and women's safety initiatives are directly comparable to Kolkata Police programs.
• Chennai Police: Chennai Police is a Commissionerate-level metropolitan force under Tamil Nadu state government with analogous citizen services, digital portals, and community policing mandates. Comparable in scale, scope, and the challenges of policing a major South Asian metro.
• Hyderabad City Police: Hyderabad City Police runs a Commissionerate with strong digital citizen services including Hawk Eye app, e-challan, and cyber crime reporting — closely mirroring Kolkata Police's Bondhu-style mobile and portal approach for a major Indian metro.
• Mumbai Police: Mumbai Police is India's other major metropolitan police force with a similar Commissionerate structure, digital citizen services, and large urban jurisdiction. It runs comparable cyber crime, women's safety, and community engagement programs, making it the closest functional peer to Kolkata Police.
• Bangalore City Police: Bangalore City Police manages a high-tech metro with significant cyber crime caseload and operates comparable e-FIR, citizen app, and cyber helpline services. The peer is highly relevant given overlapping digital policing priorities and metro-scale demands.

Regional players

• Singapore Police Force: Singapore Police Force is an internationally recognized metro police with industry-leading digital services (myPolice app, online reporting, integrated CCTV) that serves as an aspirational benchmark. Geographic and regulatory differences limit direct competition, but functional comparability is high.
• Metropolitan Police Service (London): The Metropolitan Police Service is one of the world's largest metropolitan police forces with extensive community policing, cyber crime units, and digital citizen services. Operates in a different jurisdiction but is functionally comparable on metropolitan policing scope.

Others

• National Crime Agency (UK): The UK's National Crime Agency is a thematic peer on cyber crime investigation and inter-agency coordination rather than direct policing. It is relevant as a benchmark for the cyber crime investigation capabilities Kolkata Police is building through its Cyber Crime Management System.

Broad incumbents

• Maharashtra Police: Maharashtra Police is a large state-level force containing the Mumbai, Pune, and Nagpur Commissionerates. It is a broader incumbent that overlaps in scope and faces similar Indian metropolitan policing challenges at greater scale.
• West Bengal Police: West Bengal Police is the state-level parent force of which Kolkata Police is the metropolitan Commissionerate. While Kolkata handles the metro, West Bengal Police covers rural and district jurisdictions, making it the broader incumbent operating in the same regulatory and political ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/kolkatapolice
• YouTubeyoutube.com/channel/UCKm8bJ2uKgygVz2PZZHZS-w
• Facebookfacebook.com/kolkatapoliceforce
• LinkedInlinkedin.com/company/kolkata-police

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kolkata Police