What Altice Labs does

Altice Labs is the innovation and technology arm of the Altice Group, headquartered in Aveiro, Portugal, with a heritage tracing back to GECA in the 1950s and a current workforce of 501–1,000 employees distributed across eight Portuguese regional hubs and two Brazilian engineering offices (São Paulo and Rio de Janeiro). The company develops end-to-end telecommunications infrastructure and OSS/BSS software for Communication Service Providers (CSPs), FiberCos, NetCos, ServCos, neutral host providers, and adjacent verticals. Its portfolio is organized across three pillars: Advanced Connectivity (multi-PON OLT platforms supporting GPON/XGS-PON/50G-PON, 5G indoor/outdoor small cell radio units, Wi-Fi 7 triband CPEs, Optical Distribution Network passives, and NADM device management); Business & Operations Support Systems (the NOSSIS One suite covering Inventory via NETWIN, Fulfillment via FulfillmentOne, and Assurance via AlarmManager/Altaia/SIGO/NetQ, layered with the NOSSIS Genius Agentic AI ecosystem and MCP servers on TM Forum Open APIs, plus NGIN convergent charging/policy and AAA); and Digital & Data Driven Platforms (BOTSchool conversational AI, ACM marketing automation, ABC Suite UCaaS, Interactive TV with A/V content inspection, eHealth, and Live!Data/Live!Green). Technical architecture is cloud-native, supports multi-tenancy for wholesale FiberCo operations, and achieves quantified operational outcomes including up to 30% Opex reduction, 10x faster tenant onboarding, 97% installation success, and 100x reduction in inventory updates.

The business model combines hardware sales (5G radio units, OLTs, CPE/Wi-Fi 7 devices, ODN components) sold via direct enterprise field sales and OEM channels; OSS/BSS software delivered as licenses and SaaS subscriptions under a pay-as-you-grow model with self-service TM Forum Open API onboarding; professional services (PLANCEL network auditing and optimization, PLANCEL radio planning) generating measurable customer outcomes (29% LTE throughput lift at SFR Caraibe, 25–30% Call Setup Time reductions at Altice Dominicana); and emerging digital health and data management subscriptions. Go-to-market blends direct field sales to global telecom operators, channel partners (NTS for Italy, DelNovTech for LATAM), OEM/embedded distribution of 5G radio units, and event-driven demand generation across DTW, ANGA COM, Network X, FTTH Conference, and FutureNet World. Revenue is not publicly disclosed as Altice Labs operates as a wholly-owned subsidiary of the privately held Altice Group.

The company holds 18 patents across Portugal, Europe, and the US and was recognized as Portugal's top patent applicant by Barómetro Inventa 2024. Strategic positioning is reinforced by multi-year Gartner Representative Vendor status in CSP Service & Network Assurance (2023–2026) and CSP Service Design & Orchestration (2023, 2025), TM Forum Open API conformance gold badge (2025), and COTEC Estatuto Inovadora 2025. Participation in European R&D consortia covering 6G (Imagine-B5G, SUNRISE-6G, 6G-VERSUS, 6G-PATH), quantum communications (PTQCI), and defense (DISCRETION under EDF) signals an R&D depth extending well beyond commercial telecom, while partnerships with the European Space Agency, University of Aveiro, and the Portuguese Space Agency anchor innovation in non-terrestrial networks and academic research.

Name

Altice Labs

Legal name

Altice Labs

Website

https://alticelabs.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Altice Labs is the innovation arm of Altice Group, developing telecom infrastructure hardware and OSS/BSS software — including the NOSSIS One suite, NOSSIS Genius Agentic AI, 5G small cells, GPON/50G-PON platforms, and Wi-Fi 7 — for telecom operators, FiberCos, and neutral host providers globally.

Ownership category

akta.pro rank

Product category

Telecom OSS/BSS Software and Network Infrastructure

NAICS

Computer Systems Design and Related Services (54151), Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Computer Communications Equipment (3576), Services-Computer Programming Services (7371)

akta.pro primary industry

Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)

akta.pro secondary industry

Network Performance Management & Observability Services (BPAEAEAH)

Keywords

• Telecom OSS software
• Network infrastructure equipment
• Fiber optic access platforms
• 5G small cell radio units
• Operations support systems

Headquarters

HQ city

Aveiro

HQ country

Portugal

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telecom Network Infrastructure Equipment: Sale of hardware including OLT platforms, 5G small cell radio units (indoor/outdoor), customer premises equipment (CPEs), Wi-Fi routers and extenders, optical distribution network components (cabinets, panels, enclosures). Revenue is generated through direct sales to telecom operators, FiberCos, and neutral host providers globally.
2. OSS/BSS Software Licenses and Subscriptions: NOSSIS One suite sold as software licenses and cloud/SaaS subscriptions. The platform covers inventory management (NETWIN), fulfillment orchestration, and assurance. Offered with 'pay-as-you-grow' scalability model. TM Forum Open API conformance enables multi-tenant deployments for FiberCos.
3. Professional Services and System Integration: Consulting and professional services for network planning, optimization, and auditing. Services include radio planning and network optimization for telecom operators, and implementation/integration services for NOSSIS One deployments. Examples: PLANCEL services to SFR Caraibe and Altice Dominicana achieving measurable network improvements.
4. Digital Health Solutions: eHealth telemedicine and smart assisted living platforms as part of the Digital and Data Driven Platforms product line. Includes connected surgery solutions leveraging 5G and AR.

Go-to-market motion5 records

Distribution channels4 records

Marketing channels8 records

Core offering

Altice Labs develops and sells telecom network infrastructure and OSS/BSS software solutions for communication service providers worldwide. Its portfolio includes the AI-powered NOSSIS One OSS suite covering inventory, fulfillment and assurance, NOSSIS Genius Agentic AI agents, in-house designed fiber access platforms (OLT, GPON/XGS-PON/50G-PON), 5G small cell radio units, Wi-Fi 7 CPEs, optical distribution network components, and digital platforms such as marketing automation, UCaaS, conversational AI, interactive TV, eHealth and IoT data management.

Product overview

Altice Labs offers a comprehensive telecommunications technology portfolio organized across three main categories: Advanced Connectivity (OLT platforms, Network Management, Connected Home with CPE/Smart Wi-Fi/Smart Home/Device Management, Optical Distribution Network, and 5G Small Cells), Business & Operations Support Systems (NOSSIS One suite with Inventory/NETWIN, Fulfillment/FulfillmentOne, Assurance modules, and NOSSIS Genius AI agent layer; plus NGIN for Charging/Policy and AAA), and Digital & Data Driven Platforms (Marketing Automation, Advanced Business Communications/UCaaS, Conversational AI/BOTSchool, TV/Media with A/V Content Inspection, Digital Health platforms, and DATA Management/Live!Data). The NOSSIS One platform serves as the core OSS solution with modules for Inventory, Fulfillment, and Assurance, powered by NOSSIS Genius for AI-driven autonomous operations.

Differentiator

Problem solved

Functional benefit

Brands

• NOSSIS One: AI-powered OSS suite covering Inventory, Fulfillment, and Assurance functional areas for telecom operations
• NOSSIS Genius
• NETWIN
• 5G Small Cells
• Optical Distribution Network (ODN)
• NADM

Products and services

• NOSSIS One AI-powered OSS best-of-breed suite covering Inventory (NETWIN), Fulfillment (FulfillmentOne) and Assurance (AlarmManager, Altaia, SIGO, NetQ) with an AIOps approach, designed for telecom operators, FiberCos and ServCos managing fixed, mobile, IT and virtualized networks.
• OLT System Platforms Optical Line Terminal platforms with Multi PON Modules supporting next-generation 10G PON architectures (including XGS-PON and 50G-PON), providing end-to-end multiservice and multi-technology connectivity for telecom operators.
• Network Management System (AGORA) End-to-end management solution for multi-service and multi-technology telecom networks, providing centralized control across Altice Labs' equipment portfolio.
• Customer Premises Equipment (CPE) Customer premises equipment including routers, gateways, and the Wi-Fi 7 triband Fiber X7 / FiberGateway family, designed to increase flexibility and unification in product development while decreasing time-to-market.
• NADM (Network Aware Device Management) Device management platform providing real-time device configuration, configuration management and firmware version management, supporting TR-069, CLI and HTTP protocols across millions of devices including virtualized CPE (VNF).
• Optical Distribution Network Optical Distribution Network products including central office equipment, outdoor cabinets, fiber concentration points, enclosures and MDU solutions that form the communication pathway affecting performance, reliability and scalability of fiber networks.
• 5G Small Cells In-house developed 5G small cell solution with indoor and outdoor Radio Units, supporting 10Gbps optical and electrical fronthaul interfaces, network densification, enhanced mobile broadband, massive IoT, private networks, open radio architecture and mission-critical services.
• NGIN Convergent Charging & Policy Convergent charging and policy management solution enabling telecom operators to monetize fixed, mobile and digital services through unified rating, charging and policy controls.
• NGIN AAA Server Authentication, Authorization and Accounting (AAA) server providing secure access control for users and devices across telecom networks.
• Marketing Automation (ACM) Marketing automation platform that enables telecom operators to implement new campaigns and actions overnight with complete autonomy from information systems and engineering, with built-in measurement capabilities.
• Advanced Business Communications (ABC Suite) Unified Communications as a Service (UCaaS) suite combining voice, video, chat and other communication tools, targeted at service providers offering B2B communications services.
• Conversational AI (BOTSchool) AI-powered conversational platform enabling natural language interactions for customer service automation, virtual assistants, and support across telecom operator channels.
• TV/Media (Interactive TV) Interactive TV solutions including set-top box integration and content delivery platforms enabling telecom operators to deliver digital television and media services.
• Digital Health Healthcare technology platform including eHealth telemedicine, eHealth smart assisted living, and Connected Surgery solutions leveraging 5G, edge computing and augmented reality for collaborative healthcare environments.
• DATA Management (Live!Data) Data management platform for collecting, processing and analyzing sensor and operational data, including the Live!Green application that transforms sensor data into actionable insights for precision agriculture and IoT use cases.

Quantifiable outcome

• NOSSIS Genius reduces operational Opex by up to 30% through automated inventory, fulfillment, and assurance processes.
• +5 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature12 records

Partnerships

23 partnerships are on record, tiered core and minor.

• DISCRETION ConsortiumcoreStrategic or Co-development Partner · 1 June 2025European defense project under the European Defence Industrial Development Programme (EDIDP) and European Defence Fund (EDF). Focused on strengthening security and resilience of military communications through SDN for SDR with Quantum Key Distribution (QKD) for secure tactical communications.
• European Space Agency (ESA)coreStrategic or Co-development Partner · 1 January 2024Collaboration on the pioneering '5G Nanosatellite' project to integrate next-generation 5G communication technologies into nanosatellites. Phase 1 (Jan-Oct 2024) validated the architecture; Phase 2 (expected 2026) focuses on hardware development and ground testing. Satellite launch planned for 2027.
• ZiniercoreTechnology or IntegrationStrategic technology partnership for field service automation. Zinier's field service automation platform integrates with Altice Labs' OSS/NOSSIS solutions. The OXG (joint) success demonstrates how pre-integrated platforms accelerate time-to-value for operators managing complex infrastructure deployments.
• SkybandcoreStrategic or Co-development PartnerSupply partnership for FTTH network deployment. Skyband, Malawi's leading ISP, selected Altice Labs to supply all GPON active equipment, provide roll-out assistance and on-the-job training. Successfully completed first phase of FTTH deployment.
• PLANCELcoreStrategic or Co-development PartnerConsulting partnership for network auditing, troubleshooting, and optimization services delivered to SFR Caraibe and Altice Dominicana. PLANCEL services resulted in measurable improvements including 29% LTE throughput improvement and 25-30% Call Setup Time reductions.
• GESBAminorStrategic or Co-development PartnerPrecision farming partnership. GESBA (Empresa de Gestão do Sector da Banana) promotes the BASE project for Madeira banana production optimization. Altice Labs provides sensor specification, acquisition, integration, and the Live!Data/Live!Green data management platforms.
• University of MadeiraminorStrategic or Co-development PartnerAcademic research partnership in the BASE precision farming project for optimizing Madeira banana production through sensor technology and data analytics.
• ARDITI (Regional Agency for the Development of Research, Technology and Innovation)minorStrategic or Co-development PartnerResearch partner in the BASE precision farming project, contributing to the development of sensor-based agricultural optimization solutions.
• IST NanosatLab (Instituto Superior Técnico)coreStrategic or Co-development PartnerResearch collaboration for the 5G Nanosatellite project. IST NanosatLab provides nanosatellite development expertise for the 3U CubeSat carrying the 5G terminal.
• University of Luxembourg / SnTcoreStrategic or Co-development PartnerResearch collaboration for the 5G Nanosatellite project, contributing expertise in satellite communications and space technology.
• University of AveirocoreStrategic or Co-development PartnerLong-standing partnership through the Altice Labs@UA program, fostering joint R&D projects between the university and Altice Labs. Includes projects like SAFER-Fire (early fire detection) and various innovation initiatives. The company also has an office on the university campus.
• Portuguese Space AgencycoreStrategic or Co-development PartnerPartner in the 5G Nanosatellite project. On April 8, 2025, observed a successful demonstration at Altice Labs facilities showing real-time video transmission from a functional 5G UE terminal prototype to an internet-connected ground computer.
• Imagine-B5G Project ConsortiumcoreStrategic or Co-development PartnerEuropean research initiative. Altice Labs leads KPI validation and provides management for projects using the 5G experimental network at its Aveiro campus. Consortium spans Portugal, Spain, France, and Norway with four experimental infrastructures.
• SUNRISE-6G ConsortiumcoreStrategic or Co-development PartnerEuropean 6G research consortium. Altice Labs participates in consortium plenaries and contributes to 6G technology development.
• 6G-VERSUS European ProjectcoreStrategic or Co-development PartnerEuropean research project on 6G technology. Altice Labs participates in consortium plenaries contributing to next-generation network standards development.
• 6G-PATH European ProjectcoreStrategic or Co-development PartnerEuropean project focused on secure data sharing innovation. Altice Labs leads work on secure data sharing solutions integrating with Gaia-X and IDSA frameworks. Project addresses data sovereignty and cloud service interoperability.
• PTQCI (Portuguese Quantum Communications Infrastructure) ConsortiumcoreStrategic or Co-development PartnerConsortium developing the Portuguese Quantum Communications Infrastructure. Altice Labs, as a long-standing partner of the Institute of Telecommunications (IT), participated in the Secure Quantum Network demonstration in Aveiro.
• Institute of Telecommunications (IT)coreStrategic or Co-development PartnerLong-standing research partner. Collaborated on the Portuguese Quantum Communications Infrastructure (PTQCI) and Secure Quantum Network demonstrations. Contributes to quantum communications and related telecommunications research.
• NTScoreChannel Partner/ Reseller/ DistributorChannel partnership enabling Infranet's expansion into the Italian market. NTS distributes and deploys Altice Labs' solutions as part of Infranet's network infrastructure rollout.
• DelNovTechminorChannel Partner/ Reseller/ DistributorPartnership with DelNovTech to facilitate enterprise engagement with Totalplay Empresarial. Promoted joint initiative including campus visits and exploration of strategic collaboration opportunities.
• Champalimaud FoundationminorStrategic or Co-development PartnerCollaborative demonstration at MEDICA AI Conference showcasing Connected Surgery concept. Altice Labs demonstrated 5G and AR technologies in surgical environments at the Champalimaud Foundation's facilities in Lisbon.
• MicrosoftminorStrategic or Co-development PartnerCollaboration on AI and intelligent solutions. Microsoft participates in Altice Labs' TechDay events, presenting Azure AI Studio (Foundry) and discussing AI governance. Areas of cooperation include AI agents and cloud platforms.
• AccentureminorStrategic or Co-development PartnerCollaboration on AI-driven organizational transformation. Accenture participates in Altice Labs' TechDay events discussing AI's role in consulting and enterprise transformation. Topics include AI governance and ethical implementation.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TEOCO: Specialist OSS vendor focused on network assurance, service assurance, and analytics for CSPs. Direct peer for NOSSIS Assurance and NOSSIS Genius AIOps capabilities.
• Calix: Vendor of GPON/XGS-PON fiber access systems and cloud-based OSS platforms for broadband operators. Closely comparable to Altice Labs' OLT, fiber access, and FiberCo OSS portfolio.
• Comarch: Telecom-focused OSS/BSS vendor delivering BSS, OSS, service orchestration, and IoT platforms. Comparable mid-sized peer competing for similar operator and FiberCo customers.
• ADTRAN: Provider of fiber access, GPON/10G-PON, Wi-Fi, and management software for service providers. Direct peer to Altice Labs' OLT, CPE, and NADM platforms.
• Netcracker Technology: NEC-owned OSS/BSS vendor focused on digital BSS, cloud BSS, and OSS suites for CSPs globally. Closest direct peer to Altice Labs' NOSSIS One suite, competing for the same multi-tenant, multi-technology OSS deals.

Broad incumbents

• Nokia (NetGuard / AVA): Telecom incumbent with NetGuard security/OSS portfolio and AVA analytics for AI-driven network assurance. Competes with Altice Labs across OSS/BSS and fixed/5G access.
• Ericsson (OSS/BSS / Expert Analytics): Telecom equipment giant with broad OSS, network assurance, and managed services portfolio. Competes with NOSSIS One Assurance and NOSSIS Genius for AI-driven autonomous operations.
• Huawei (SmartCare / NCE): Global telecom incumbent with full-stack OSS (SmartCare/NCE), RAN, and fiber access portfolio. Major competitor across OSS and 5G/fiber hardware segments where Altice Labs participates.
• Amdocs: Large incumbent OSS/BSS vendor serving Tier-1 CSPs worldwide with end-to-end software suites. Competes head-to-head with NOSSIS One on service design, orchestration, and assurance.

Emerging players

• MYCOM OSI: Cloud-native assurance and AIOps vendor for CSPs, focused on multi-domain network performance and customer experience. Closely comparable to NOSSIS Assurance and NOSSIS Genius.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ptin
• LinkedInlinkedin.com/company/altice-labs

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altice Labs