Integrated Telehealth Partners

What Integrated Telehealth Partners does

Integrated Telehealth Partners (ITP), founded in 2012 and headquartered in West Des Moines, Iowa, is a telepsychiatry and teletherapy services provider serving healthcare organizations across more than 30 U.S. states. The company operates as a division of Psychiatric Medical Care (PMC), a private behavioral healthcare management company led by CEO J.R. Greene, FACHE. ITP deploys board-certified psychiatrists, psychiatric nurse practitioners, therapists, social workers, and 24/7 crisis coordinators to deliver remote psychiatric assessments, medication management, crisis intervention, therapy, and placement coordination. Services reach hospitals and health systems (including emergency department crisis coverage and inpatient behavioral health unit support), community mental health centers and CCBHCs, FQHCs and rural health clinics, and county jails and correctional facilities.

The company's core technology is a HIPAA-compliant, SOC 2 Type II-certified video conferencing platform audited against the NIST Cybersecurity Framework, used to deliver real-time psychiatric assessments, therapy sessions, and crisis interventions with software provisioning and staff training included as part of the contracted relationship. The platform supports differentiated operational capabilities such as 24/7 crisis coordination for patient placement and on-demand telepsychiatry across multiple care settings. ITP holds The Joint Commission's Gold Seal of Approval for Behavioral Health Care Accreditation (initial 2021, renewed through 2024), reinforcing enterprise-grade positioning.

ITP generates revenue primarily through multi-year B2B managed services contracts with healthcare organizations, with pricing customized to facility needs, scope of coverage, and scheduling intensity. The go-to-market motion is enterprise field sales targeting hospital leadership, ED administrators, behavioral health directors, and county government buyers via direct outreach, case studies, and thought-leadership content. Customer segments include hospital systems, inpatient behavioral health units, emergency departments, CCBHCs, CMHCs, FQHCs, RHCs, and county jails. Following ITP's 2019 acquisition by PMC, the company has operated as one of PMC's three divisions, with PMC's broader 250+ hospital and health center partnership base serving as a structural scaling channel.

Name

Integrated Telehealth Partners

Legal name

Psychiatric Medical Care, LLC

Website

https://integratedtelehealth.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

Integrated Telehealth Partners is a telepsychiatry provider serving hospitals, behavioral health centers, FQHCs, and correctional facilities across 30+ U.S. states. A division of Psychiatric Medical Care, it delivers psychiatric assessments, medication management, and crisis coordination via HIPAA-compliant video technology.

Ownership category

akta.pro rank

Product category

Telepsychiatry Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Behavioral Health Integration Platforms (HLALABAE)

akta.pro secondary industry

Serious Mental Illness (SMI) Telepsychiatry & Care Coordination Platforms (HLALAEAH)

Keywords

• Telepsychiatry services
• Behavioral health staffing
• Telehealth platform
• Psychiatric care delivery
• Mental health workforce

Headquarters

HQ city

West Des Moines

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telepsychiatry Services: ITP provides telepsychiatry services to healthcare organizations including hospitals, clinics, and correctional facilities. Services include psychiatric assessments, medication management, crisis interventions, therapy, and placement coordination. Revenue is generated through contracted service agreements with healthcare partners, likely on a per-consultation, hourly, or subscription basis depending on the facility's needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Integrated Telehealth Partners provides telepsychiatry and teletherapy services to healthcare organizations, delivering remote psychiatric assessments, medication management, 24/7 crisis intervention, therapy, and placement coordination via HIPAA-compliant video conferencing. The company supplies a national network of board-certified psychiatrists, psychiatric nurse practitioners, therapists, social workers, and crisis coordinators to hospitals (EDs and inpatient behavioral health units), community clinics (CCBHCs, CMHCs, FQHCs, RHCs), and county/correctional facilities, including software provisioning and staff training as part of engagement.

Product overview

Integrated Telehealth Partners (ITP) is a telehealth division of Psychiatric Medical Care offering a unified platform of telepsychiatry and teletherapy services. The product portfolio consists of core telepsychiatry services delivered across multiple healthcare settings: hospitals and health systems (including ED crisis services and inpatient behavioral health units), clinics and health centers, Certified Community Behavioral Health Clinics (CCBHCs) and Community Mental Health Centers (CMHCs), Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs), and correctional facilities and jails. ITP provides access to psychiatrists, psychiatric nurse practitioners, therapists, social workers, and crisis coordinators through video conferencing technology, with software provision and staff training included in service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Telepsychiatry for Hospitals and Health Systems Telepsychiatry and teletherapy solutions delivering 24/7 access to psychiatrists, therapists, and mental health crisis coordinators for timely assessments, treatment recommendations, and medication management in hospital emergency departments and inpatient behavioral health units. Aimed at large acute hospitals, critical access hospitals, and psychiatric hospitals.
• ED Crisis Services On-demand telepsychiatry service for emergency departments that provides 24/7 psychiatric assessments, treatment, medication management, and disposition coordination for psychiatric patients requiring a higher level of care. Targets hospital EDs seeking to address overcrowding and long psychiatric consultation wait times.
• Inpatient Behavioral Health Telepsychiatry Mental health provider staffing and support service for inpatient behavioral health units, including psychiatric assessment, medication management, rounding, consultations, teletherapy, and medical director support. Designed for hospital-based behavioral health units and treatment centers that need expanded psychiatric coverage and coverage gaps filled.
• Clinics and Health Centers Telepsychiatry Telepsychiatry solution for community mental health centers, FQHCs, substance use disorder facilities, crisis centers, and primary care physician offices, providing psychiatric evaluations, medication management, therapy services, and shift coverage to scale patient access and reduce wait times.
• CCBHCs and CMHCs Telepsychiatry Telehealth solution for Certified Community Behavioral Health Clinics and Community Mental Health Centers that expands access to psychiatrists, psychiatric ARNPs, therapists, social workers, and crisis coordinators. Addresses the 49-day national average wait time and supports crisis, psychiatric rehabilitation, and addiction service line requirements.
• RHCs and FQHCs Telepsychiatry Telepsychiatry and teletherapy solution for Rural Health Clinics and Federally Qualified Health Centers, expanding access to behavioral health providers, supporting primary care coordination, and reducing patient wait times in rural and underserved communities with limited local psychiatric resources.
• Correctional Facilities Telepsychiatry Telepsychiatry service for county jails and correctional facilities delivered via secure video conferencing, providing routine appointments up to five days per week and same-day crisis access. Reduces inmate restraint and observation time, lowers mental health-related assault risk, and reduces inmate transportation costs. More than 50,000 hours of correctional telepsychiatry delivered since 2013.

Quantifiable outcome

• Reduced average placement time from 24-48 hours to 4-6 hours for psychiatric patients in EDs
• +4 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Psychiatric Medical Care (PMC)coreStrategic or Co-development Partner · 1 January 2019ITP is a division of Psychiatric Medical Care, the nation's largest behavioral healthcare management company. PMC manages inpatient psychiatry units and intensive outpatient psychiatry programs within hospitals. PMC has partnerships with over 250 hospitals and health centers in more than 30 states. J.R. Greene serves as FACHE, Chief Executive Officer of PMC. ITP joined PMC in 2019, allowing the company to provide timely access to behavioral healthcare for patients of all ages via telepsychiatry.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Iris Telehealth: Iris Telehealth is a B2B telepsychiatry provider serving hospitals, health systems, and correctional facilities with on-demand psychiatric coverage, an essentially identical go-to-market model to ITP's core business. It is the closest head-to-head competitor for hospital and ED contracts.
• Array Behavioral Care: Array Behavioral Care (formed from InSight + Regroup) is one of the largest national telepsychiatry groups serving hospitals, clinics, and correctional facilities. It directly competes with ITP for multi-state telepsychiatry staffing contracts.
• innovaTel Telepsychiatry: innovaTel provides telepsychiatry services to rural and underserved healthcare organizations, sharing ITP's mission of addressing mental health provider shortages. It overlaps directly in FQHC, RHC, and critical access hospital segments.
• Access Telehealth (formerly SOC Telemed): Access Telehealth delivers specialty telehealth services (including psychiatry) to hospitals and health systems, competing head-on with ITP in the acute-care hospital and ED consult segments.

Emerging players

• Quartet Health: Quartet Health integrates behavioral health into primary care and payer networks, sharing ITP's focus on provider-embedded mental health access but via a software-and-referral model rather than clinical staffing.
• Concert Health: Concert Health provides collaborative care psychiatric services to primary care practices and FQHCs. It overlaps with ITP in the clinic and FQHC segment via a different delivery model (consulting psychiatrists rather than staff coverage).

Broad incumbents

• Lyra Health: Lyra Health is a large B2B mental health platform primarily serving employers and health plans. While its customer base is broader than ITP's, it competes for the same telepsychiatry clinician pool and represents a scaled alternative for enterprise buyers.
• Talkspace: Talkspace is a publicly-traded telehealth therapy and psychiatry provider serving both consumers and B2B buyers. It is a broader incumbent with overlapping telepsychiatry capabilities that competes for enterprise behavioral health contracts.
• Talkiatry: Talkiatry operates an in-network telepsychiatry practice serving commercial and Medicaid patients, sometimes partnering with health systems. It represents a larger, consumer-anchored competitor expanding into ITP's provider-organization territory.

Others

• Wellpath: Wellpath provides healthcare services to correctional and behavioral health facilities. It competes with ITP in the correctional telepsychiatry segment from a broader on-site care delivery model rather than pure telehealth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/integrated-telehealth-partners

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Telehealth Partners