Careexpand
Careexpand is a Dallas-based healthcare SaaS provider offering an ONC-certified, AI-enhanced platform that combines EHR, telemedicine, and continuity-of-care services for individual doctors, small clinics, and healthcare payors in the United States.
- Company typePrivate
- Founded2016
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Careexpand does
Careexpand, LLC is a privately-held, Dallas-based healthcare SaaS company that operates a cloud-based platform integrating electronic health records (EHR), telemedicine, and continuity-of-care services. The company sells three subscription tiers—Telemedicine at $49 per provider per month, Continuity of Care at $149, and Full Practice Management at $249—plus a $65 per-provider-per-month orders add-on. Its EHR module (Careexpand EHR v2024.11.0) received ONC Health IT certification on April 22, 2025, covering 24+ certification criteria including CPOE medication orders, clinical decision support, multi-factor authentication, and C-CDA 2.1 export. Careexpand claims more than 20,000 user signups, displays 15+ client logos on its website, and publicly features one named customer—Sunshine Family Clinic, an SMB family medicine practice—in a testimonial.
The company serves two stated customer segments: individual doctors and small clinics (primary), and healthcare payors and systems (targeted, not yet evidenced by named contracts). Its go-to-market is sales-led, combining demo-driven enterprise conversations with defined self-serve price points for smaller practices, and it distributes exclusively in the United States through a bilingual English/Spanish website. Operationally, Careexpand runs as an 11–50-person team, has no disclosed funding rounds or institutional investors in the available data, and depends on third-party infrastructure: Auth0 for authentication, Stripe for payments, Optum Clinician (Change Healthcare) for pharmacy and lab ordering, and AccessGUDID for FDA implantable-device data.
The product embeds AI across workflows—AI-generated medical codes from meeting notes, automated metatag coding of referrals, AI-enhanced ePrescribing, predictive navigation, and personalized health insights—but no proprietary model, research output, or AI-specific talent is disclosed. The company self-positions as an "operating system for continuity of care" and "operating system for value-based care," competing in the ambulatory EHR and practice-management market against substantially larger incumbents. Leadership comprises CEO Javier Vinals, COO Sudhakar Kondisetty, and Chief Software Architect Ameya Parab.
Careexpand firmographics
Firmographics- Name
- Careexpand
- Legal name
- Careexpand, LLC
- Website
- https://careexpand.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Careexpand is a Dallas-based healthcare SaaS provider offering an ONC-certified, AI-enhanced platform that combines EHR, telemedicine, and continuity-of-care services for individual doctors, small clinics, and healthcare payors in the United States.
- Ownership category
- akta.pro rank
Careexpand industry classification
Industry- Product category
- Healthcare SaaS / Electronic Health Records
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)
- akta.pro secondary industries
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Careexpand is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Careexpand business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- SaaS Subscription - Telemedicine Plan: Flat fee subscription model at $49/month/provider. Includes multichannel communication, virtual waiting room, meeting notes with AI codes, AI-enhanced ePrescribing, and clinician workflow tools.
- SaaS Subscription - Continuity of Care Plan: Flat fee subscription at $149/month/provider. Includes all Telemedicine features plus care coordination, remote patient monitoring, patient messaging, chronic disease management, referral management, automated care plans, and integrated billing.
- SaaS Subscription - Full Practice Management Plan: Flat fee subscription at $249/month/provider. Includes all Continuity of Care features plus automated coding with AI-generated data tags, customizable charting templates, clinical decision support, clinical quality measures, integrated lab results, advanced charting, interoperability with other systems, and patient portal access.
- Third-Party Software Add-on: CHC Optim Clinician add-on for orders (pharmacy/lab ordering) at $65/month/provider. Additional third-party costs may apply for certified functionality including CHC - Optum Clinician and Access GUID.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Telemedicine Plan - Basic remote care capabilities |
| Subscription | Monthly | Continuity of Care Plan - Enhanced care coordination |
| Subscription | Monthly | Full Practice Management Plan - Complete EHR solution |
| Subscription | Monthly | CHC Optim Clinician Add-on - Pharmacy and lab ordering |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Careexpand product offering
Product offeringCore offering
Careexpand sells a cloud-based SaaS healthcare platform that integrates Electronic Health Records (EHR), telemedicine, and continuity-of-care tools into a single subscription product for U.S. healthcare providers. The offering is delivered as three modular tiers (Telemedicine, Continuity of Care, Full Practice Management) plus an ONC-certified EHR product, with AI-driven automation for clinical documentation, coding, ePrescribing, and patient engagement. Customers include individual doctors, small clinics, and payor/healthcare systems purchasing per-provider monthly subscriptions.
Product overview
Careexpand is a comprehensive SaaS healthcare platform offering an integrated suite of EHR, telemedicine, and continuity of care modules. The platform consists of three core modules: Telemedicine (AI-powered video/phone consultations with virtual waiting rooms and AI codes), Continuity of Care (remote patient monitoring, chronic disease management, referral management, and automated care plans), and Full Practice Management (full EHR with automated coding, clinical decision support, lab integration, and patient portal). The platform is designed as an 'operating system for continuity of care,' integrating in-person and remote healthcare delivery. Careexpand also offers Careexpand EHR v2024.11.0 as a separately certified ONC Health IT product.
Differentiator
Problem solved
Functional benefit
Products and services
- Careexpand Telemedicine AI-powered telemedicine module providing high-quality video and phone consultations, virtual waiting rooms, meeting notes with AI-generated codes, AI-enhanced ePrescribing, and clinician workflow tools. Targeted at healthcare providers seeking streamlined remote consultations.
- Careexpand Continuity of Care Continuity of care module offering remote patient monitoring, patient messaging, chronic disease management, referral management, automated care plans, care coordination, and integrated billing and payment solutions. Sold to providers needing care-coordination tools beyond basic telemedicine.
- Careexpand Full Practice Management Comprehensive EHR and practice management module integrating all care-coordination tools with automated coding and AI-generated data tags, customizable charting templates, clinical decision support, clinical quality measures, integrated lab results, advanced charting, interoperability with other healthcare systems, and patient portal access. Sold to practices and systems requiring full EHR capabilities.
- Careexpand EHR v2024.11.0 ONC-certified Health IT product (EHR) version v2024.11.0 with comprehensive certification across clinical, privacy/security, administrative, public health, care coordination, and patient engagement criteria. Marketed as the certified backbone of the Careexpand SaaS platform.
Quantifiable outcome
- 20K+ users have signed up with Careexpand
Companies that use Careexpand
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Careexpand technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature7 records
Careexpand partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Optum Clinician (Change Healthcare)coreThird-party software dependency for Careexpand EHR certification. Optum Clinician enables providers to send orders and medications to pharmacies and labs. Listed as required software for ONC certification compliance.
- AccessGUDID (FDA)coreThird-party integration for implantable device list functionality. Access GUID (https://accessgudid.nlm.nih.gov) provides FDA database access for tracking implantable medical devices as required for ONC certification criteria 170.315(a)(14).
- Auth0coreThird-party authentication provider integrated into Careexpand EHR. Auth0 (https://auth0.com/) handles authentication, access control, and authorization functions supporting ONC certification criteria for security and multi-factor authentication.
- StripecoreThird-party payment processor for subscription billing and payment collection. Stripe handles PCI-DSS compliant payment processing for subscription fees. Stripe's Privacy Policy governs payment data handling.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Careexpand competitors and assessment
Company assessmentDirect peers
- Practice Fusion: Cloud EHR historically targeted at independent small practices; competes with Careexpand for the same low end of the per-provider subscription market and emphasizes easy onboarding and integrated billing.
- eClinicalWorks: Ambulatory EHR and practice management vendor with strong footprint among small and mid-sized physician practices in the US. Competes directly with Careexpand in the EHR + patient portal + telehealth space targeted at individual doctors and small clinics.
- NextGen Healthcare: Ambulatory-focused EHR and practice management platform serving small practices through large multi-specialty groups. Highly comparable to Careexpand across integrated EHR, telehealth, care coordination, and value-based-care functionality.
- Tebra (formerly Kareo): Cloud-based EHR, practice management, and billing platform purpose-built for independent practices and small clinics — Careexpand's primary customer segment. Direct overlap on subscription-based SaaS pricing tiers and integrated telemedicine.
- ModMed: Specialty-focused cloud EHR and practice management vendor with strong telemedicine and AI documentation capabilities. Competes with Careexpand for specialty and small-group practices and has comparable investment in AI-driven clinical documentation.
Broad incumbents
- athenahealth: Large incumbent vendor of cloud-based EHR, practice management, and patient engagement tools for ambulatory practices and health systems. Directly overlaps with Careexpand across EHR, telemedicine, and continuity-of-care features and competes head-to-head for the same SMB and mid-market physician customers.
- Epic Systems: Dominant enterprise EHR vendor serving large health systems and academic medical centers. While Careexpand's target is smaller providers, Epic is the enterprise anchor that any health-system or payer-grade expansion must compete against for integrated care delivery.
- Teladoc Health: Large virtual care platform spanning general medical, chronic-condition, and mental-health telehealth, serving both payers and providers. Overlaps with Careexpand's value-based-care and chronic-disease-management positioning and represents the bar for payer-grade integrations.
Emerging players
- Doximity: Telehealth and clinician workflow platform that overlaps with Careexpand's telemedicine offering, particularly for physician-patient video visits and communication tools. Operates a different business model (free/ads for clinicians) but competes for mind-share and telemedicine workflow share.
- Amwell: Enterprise telehealth platform serving health systems and payers with virtual care, urgent care, and behavioral health. Compares to Careexpand's Continuity of Care and telemedicine modules, particularly for payer- and system-facing deployments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Careexpand compliance and trust
Trust signalCompliance27 records
Careexpand financial estimates
Financial estimateRevenue estimate
Valuation estimate
Careexpand leadership team
Management profileNumber of profiles
Profiles3 records
Careexpand funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Careexpand M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Careexpand
What does Careexpand do?
Careexpand sells a cloud-based SaaS healthcare platform that integrates Electronic Health Records (EHR), telemedicine, and continuity-of-care tools into a single subscription product for U.S. healthcare providers. The offering is delivered as three modular tiers (Telemedicine, Continuity of Care, Full Practice Management) plus an ONC-certified EHR product, with AI-driven automation for clinical documentation, coding, ePrescribing, and patient engagement. Customers include individual doctors, small clinics, and payor/healthcare systems purchasing per-provider monthly subscriptions.
Is Careexpand a public or private company?
Careexpand is a private company. It is classified as unknown and is currently operating.
When was Careexpand founded?
Careexpand was founded in 2016. It employs 11 to 50 people.
Where is Careexpand based?
Careexpand is headquartered in Dallas, United States, in the North America region.
How does Careexpand make money?
Four revenue lines are on record. SaaS Subscription - Telemedicine Plan is the primary driver. The others are saaS Subscription - Continuity of Care Plan, saaS Subscription - Full Practice Management Plan and third-Party Software Add-on.
Who are Careexpand's main competitors?
Direct peers on record are Practice Fusion, eClinicalWorks, NextGen Healthcare, Tebra (formerly Kareo) and ModMed. Broad incumbents are athenahealth, Epic Systems and Teladoc Health. Emerging players are Doximity and Amwell.
Does Careexpand have an API?
Yes. Careexpand provides a C-CDA (Consolidated Clinical Document Architecture) export API for patient health data. The API uses JWT Bearer Token authentication and exports data in C-CDA 2.1 XML format. Endpoint: POST /patient/:idPatient/getPatientCCDAData retrieves Continuity of Care Document Architecture data for specific patients. The API supports health information exchange and EHI export as part of ONC certification requirements. Developer documentation is at www.careexpand.com/b-10-ehi-export-documentation.
What industry is Careexpand in?
Careexpand's product category is Healthcare SaaS / Electronic Health Records. Its primary akta.pro industry code is HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated), with a secondary code of HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 5182 and its SIC code is 7372.