MedConnectHealth

What MedConnectHealth does

MedConnectHealth (legal entity: MedConnect, Inc.) is a privately held, bootstrapped healthcare software company founded in 2004 by Jimmy Chapman and headquartered in Montgomery, Alabama. The company develops and sells MedConnectHealth 3.0, a cloud-based, web-browser-accessible electronic health record (EHR) and practice management platform that is 2015 ONC-ATCB Certified and HIPAA-compliant. The platform is built around six integrated modules: EHR (with clinical decision support, voice recognition, e-prescribing, customizable templates, and patient education), Practice Management (claims, billing, multi-clearinghouse submission, and payment processing), Scheduling, Patient Portal, Patient Check-In Kiosk, and Telehealth (powered by UPDOX). Adjacent modules include a Chronic Care Management (CCM) tool for MACRA/MIPS compliance and the RxInform prescription notification engine delivered through a DrFirst partnership. Data is hosted at a Tier-4 data center, and the platform integrates with 30+ hospitals (across Alabama, Florida, and Tennessee), major lab companies (LabCorp, Quest Diagnostics, AEL, PathGroup, and others), Surescripts, Blue Cross/Blue Shield of Alabama, Alabama Medicaid, and multiple clearinghouses (ClaimMD, Change Healthcare, Trizetto, Waystar).

The company generates revenue primarily through a bundled monthly subscription priced at $349 per provider, which includes EHR, practice management, scheduling, patient portal, and kiosk modules. Secondary revenue streams include $0.35-per-session telehealth fees (no startup or monthly commitment) and ancillary transaction-based fees for clearinghouse claims transmission, UPDOX faxing, Authorize.Net payment gateway, and Promoting Interoperability attestation. The go-to-market is direct field sales targeting small-to-mid-sized medical practices across 24+ specialties, with demand capture driven by a "Request a Demo" call-to-action on the website, supplemented by phone, email, and webinar channels. Customer concentration is regional, anchored in Alabama and the Southeast US, with named customers including Alabama Family Practice, Lineville Clinic, Wetumpka Family Practice, and Auburn University at Montgomery Student Health Services. The company operates with 11-50 employees and has no disclosed institutional funding rounds, having grown entirely on operating cash flow over its 18+ year history.

Name

MedConnectHealth

Legal name

MedConnect, Inc.

Website

https://medconnecthealth.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

MedConnectHealth is a private, bootstrapped healthcare software company founded in 2004 that sells a cloud-based, ONC-certified EHR and practice management platform to small and mid-sized medical practices across 24+ specialties, primarily in the US Southeast.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) and Practice Management Software

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)

Keywords

• Electronic health records
• Practice management software
• Cloud-based EHR platform
• Healthcare interoperability
• Medical practice solutions

Headquarters

HQ city

Montgomery

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. EHR/PM Subscription (Per Provider, Monthly): Primary revenue stream from monthly subscription to the integrated EHR and practice management platform, priced at $349 per provider per month. Includes EHR, practice management, scheduling, patient portal, and check-in kiosk modules as part of the bundled package.
2. Telehealth Session Fees: Low-cost flat-rate per-session fee of $0.35 per telehealth session. No startup fees and no monthly commitments required. Revenue is usage-based and consumption-driven per patient session.
3. Additional Fees (Clearinghouse, Updox, Authorize.Net): Additional ancillary fees for clearinghouse claims transmission, Updox network faxing charges, Authorize.Net monthly payment gateway fee, and third-party Promoting Interoperability (PI) fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

MedConnectHealth provides an integrated, cloud-based EHR and practice management software platform (MedConnectHealth 3.0) sold on a $349 per provider per month subscription, targeting small to mid-sized medical practices. The all-in-one suite bundles electronic health records, claims and revenue cycle management, scheduling, a patient portal, a self-service check-in kiosk, and HIPAA-compliant telehealth (UPDOX-powered). It is ONC-ATCB 2015 Certified, supports MIPS/MACRA incentive reporting via a Chronic Care Management module, and connects to 30+ hospitals, major labs, Surescripts e-prescribing, and Blue Cross/Blue Shield of Alabama.

Product overview

MedConnectHealth offers an integrated, cloud-based healthcare software platform called MedConnectHealth 3.0, which serves as a unified EHR and practice management system. The core product portfolio consists of six integrated modules: the EHR System (electronic health records with documentation, prescribing, ordering, and clinical decision support), Practice Management (claims, billing, and revenue cycle management), Scheduling (appointment management with customizable templates), Patient Portal (patient-facing web portal for accessing records and services), Patient Kiosk (in-office check-in automation), and Telehealth (UPDOX-powered video visits). The platform is 2015 ONC-ATCB Certified and designed by physicians for physicians. Additional modules include a Chronic Care Management module for CMS program compliance, RxInform (DrFirst) for prescription notifications, Updox electronic faxing, and MIPS/MU analysis and submission tools. All components share a common database and are accessible via web browser from any location with internet connection.

Differentiator

Problem solved

Functional benefit

Products and services

• MedConnectHealth 3.0 (EHR System) Cloud-based, ONC-ATCB Certified (2015 Edition) electronic health record platform designed by physicians for physicians, offering customizable templates, clinical decision support, Surescripts-certified e-prescribing, lab ordering and results, voice recognition documentation, patient education, direct messaging, and interoperability with labs, hospitals, and diagnostic equipment.
• Practice Management Practice management module enabling claims management with multi-clearinghouse support (ClaimMD, Change Healthcare, Trizetto, Waystar, direct Blue Cross/Blue Shield of Alabama), payment processing with ERA reconciliation, insurance eligibility verification, statement and letter generation, and revenue reporting with drill-down capabilities.
• Scheduling Cloud-based scheduling package with customizable templates, color-coded visit types, multiple provider views, insurance eligibility checking, patient balance and copay visibility, and automated appointment reminder emails.
• Patient Portal Secure, web-based patient portal allowing patients to refill prescriptions, schedule appointments, view lab results, communicate with providers, pay bills online, complete electronic forms, and virtually check-in for appointments. Includes new patient registration wizard and supports PDF/XML patient record download.
• Patient Kiosk (Check-In Kiosk) Patient self-service kiosk for appointment check-in, driver license and insurance card scanning, address and contact information updates, and copay collection.
• Telehealth Telehealth solution powered by UPDOX partnership offering HIPAA-compliant video chat accessible from any device with no downloads required, supporting multiple participants, screen sharing, and note-taking with PDF export. Priced at $0.35 per session with no startup fees or monthly commitments.
• Chronic Care Management (CCM) Module CCM module for Medicare Chronic Care Management program compliance providing automatic patient list generation based on qualifying diagnoses, CCM eligibility alerts during qualifying actions, action recording, and automatic billing charge creation for Medicare transmission. Supports MIPS/MACRA incentive participation.
• RxInform (DrFirst Integration) Prescription notification feature integrated via DrFirst partnership delivering personalized text notifications to patients including co-pay information, pick-up reminders, and medication education to improve medication adherence.
• MIPS/MU Analysis and Submission MIPS (Merit-based Incentive Payment System) and Meaningful Use analysis and submission module with automated reporting, monthly auditing, and measure submission, supporting CMS quality program compliance for providers.

Quantifiable outcome

• Fill rates rose 11% for patients who received RxInform notifications; 20% for patients who engaged with the mobile tool; 60% of patients who received a notification engaged with it shortly after visiting their physician; 97% of engaged patients were satisfied with the experience
• +4 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration30 records

AI capability10 records

Feature9 records

Partnerships

25 partnerships are on record, tiered core.

• DrFirstcoreTechnology or Integration · 28 July 2021MedConnectHealth partnered with DrFirst to integrate RxInform functionality into its EHR platform. RxInform delivers personalized prescription notifications to patients via text message, including co-pay information, financial assistance, pick-up reminders, and medication education. This addresses the gap in e-prescribing where patients lose track of their prescriptions. MedConnectHealth has messaging reach to over 100 million patients with this integration.
• UPDOXcoreTechnology or Integration · 9 July 2021MedConnectHealth partnered with UPDOX to offer a state-of-the-art telehealth solution. UPDOX provides a HIPAA-compliant video chat platform that works with all devices, requires no downloads, supports multiple languages, and enables screen sharing with notes and screenshots saved as PDF summaries. The platform supports up to three additional participants per session and allows physicians to invite recipients via text or email.
• LabCorpcoreTechnology or IntegrationLabCorp is one of the major lab reference companies integrated with MedConnectHealth's EHR for lab orders and results. Lab messages and results are routed automatically to the physician's inbox for quick review and proactive response.
• Quest DiagnosticscoreTechnology or IntegrationQuest Diagnostics is integrated with MedConnectHealth for lab orders and results. Part of the interoperability network that enables real-time lab result delivery to provider inboxes.
• American Esoteric Laboratories (AEL)coreTechnology or IntegrationAEL is a regional lab reference company connected to MedConnectHealth's platform for real-time lab orders and results routing. Part of the lab interoperability network supporting southeastern US practices.
• Southeast Clinical Laboratories (SCL)coreTechnology or IntegrationSoutheast Clinical Laboratories is integrated with MedConnectHealth for lab orders and results. Contributes to the regional lab interoperability network.
• PathGroupcoreTechnology or IntegrationPathGroup is a lab reference company integrated with MedConnectHealth for lab orders and results, part of the comprehensive lab interoperability network.
• Cunningham PathologycoreTechnology or IntegrationCunningham Pathology is integrated with MedConnectHealth for pathology lab orders and results routing to provider inbox.
• Alabama PathologycoreTechnology or IntegrationAlabama Pathology is a lab partner integrated with MedConnectHealth for lab orders and results routing. Part of the regional lab interoperability network.
• Midmark (ECG Interface)coreTechnology or IntegrationMidmark ECG Interface integration allows MedConnectHealth users to interpret and analyze ECG data for patients and easily review prior ECGs in stored patient charts. Diagnostic equipment integration for practice workflow enhancement.
• Alabama Department of Public HealthcoreTechnology or IntegrationAlabama Department of Public Health immunization registry integration enables MedConnectHealth users to submit immunization data directly, supporting public health reporting requirements.
• SurescriptscoreTechnology or IntegrationSurescripts certification enables MedConnectHealth's e-prescribing functionality, including new Rx, refill, and cancel requests, electronic prescribing of controlled substances, contraindication checks, formulary status checks, and medication history access.
• Outpatient Imaging AffiliatescoreTechnology or IntegrationOutpatient Imaging Affiliates is a diagnostic imaging partner connected to MedConnectHealth for radiology results routing.
• The Radiology GroupcoreTechnology or IntegrationThe Radiology Group is integrated with MedConnectHealth for radiology orders and results routing to the provider inbox.
• Cloverleaf (Interface Engine)coreTechnology or IntegrationCloverleaf health information exchange interface engine is used by MedConnectHealth to facilitate interoperability between hospital systems, lab systems, and the MedConnectHealth EHR platform.
• CernercoreTechnology or IntegrationCerner integration is used for lab results routing and hospital information system interoperability within MedConnectHealth's network.
• Blue Cross/Blue Shield of AlabamacoreTechnology or IntegrationDirect claims submission to Blue Cross/Blue Shield of Alabama, automated clinical data submission, HEDIS reporting, and patient health snapshot access integrated within MedConnectHealth's practice management and EHR modules.
• ClaimMDcoreTechnology or IntegrationClaimMD clearinghouse integrated for electronic claims submission, enabling MedConnectHealth to transmit claims electronically to payers through the clearinghouse.
• Change HealthcarecoreTechnology or IntegrationChange Healthcare clearinghouse integration for electronic claims submission from MedConnectHealth's practice management module.
• TrizettocoreTechnology or IntegrationTrizetto clearinghouse integration for electronic claims submission within MedConnectHealth's practice management system.
• WaystarcoreTechnology or IntegrationWaystar clearinghouse integration for electronic claims submission within MedConnectHealth's practice management system.
• 30+ Hospital Partners (Alabama and Florida)coreTechnology or IntegrationOver 30 hospitals connected to MedConnectHealth including Andalusia Regional Hospital, Baptist Healthcare (Pensacola), Baptist Hospital (Montgomery), Brookwood Medical Center, Huntsville Hospital, Jackson Hospital, and others. Hospitals deliver outreach labs, radiology results, discharge summaries, and transcribed documents directly to MedConnectHealth patient charts and provider inboxes.
• CPSI (Hospital Information System)coreTechnology or IntegrationCPSI hospital information system integration within MedConnectHealth's hospital interoperability network.
• McKesson (Hospital Information System)coreTechnology or IntegrationMcKesson hospital information system integration within MedConnectHealth's interoperability network for hospital data exchange.
• MedCity (Hospital Information System)coreTechnology or IntegrationMedCity hospital information system integration within MedConnectHealth's interoperability network.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tebra (Kareo): Tebra is a cloud-based EHR + practice management + patient engagement platform built specifically for independent small and mid-sized practices — the same core segment MedConnectHealth targets — competing on integrated workflow and affordability.
• eClinicalWorks: eClinicalWorks is a large, privately held cloud-based EHR and practice management vendor serving ambulatory practices of similar size and specialty mix to MedConnectHealth's target market, with comparable ONC-certified modules and integrated PM/portal offerings.
• Practice Fusion (Veradigm): Practice Fusion is a cloud-based EHR targeted at small independent practices with a freemium/low-cost pricing model — directly competitive with MedConnectHealth's value-based pricing thesis for the same customer segment.
• Greenway Health: Greenway Health provides cloud-based EHR, PM, and revenue cycle solutions to ambulatory practices, including specialty customization. It is a close comparable in target customer (small/mid-sized practices) and integrated module approach.
• CareCloud: CareCloud offers cloud-based EHR, PM, and patient experience tools to small and mid-sized physician practices, with comparable subscription pricing and specialty support — closely mirroring MedConnectHealth's positioning.
• DrChrono: DrChrono is a cloud-based EHR + practice management platform with built-in telehealth, patient portal, and mobile-first design aimed at small independent practices — overlapping with MedConnectHealth's integrated module stack and target customer.
• Amazing Charts: Amazing Charts is an EHR/PM vendor for small independent practices, with ONC-certified cloud offerings. It competes head-to-head with MedConnectHealth on affordable, physician-designed EHR for ambulatory SMB customers.

Broad incumbents

• athenahealth: athenahealth is a large, PE-backed cloud EHR + revenue cycle platform for ambulatory practices and hospitals. It competes with MedConnectHealth on the same physician-office workload but at meaningfully larger scale and with broader enterprise features.
• Veradigm (Allscripts): Veradigm offers cloud-based ambulatory EHR (formerly Allscripts) and practice management to physician practices. It overlaps directly with MedConnectHealth's EHR/PM offering while serving a much broader customer base via its parent portfolio.
• NextGen Healthcare: NextGen is a specialty-focused ambulatory EHR/PM vendor serving small through enterprise practices. Its specialty templates and value-based care tooling overlap with MedConnectHealth's specialty customization and CCM/MIPS positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MedConnectHealth
• LinkedInlinkedin.com/company/medconnect

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedConnectHealth