Connectability IT Support

What Connectability IT Support does

Connectability IT Support is a Toronto, Canada-based for-profit company that specializes in IT support and IT services. Operating since 1995, the firm positions itself within the Canadian managed IT services market, serving clients requiring technology support, infrastructure administration, and related IT operational assistance. Its city of operation is Toronto, and the company maintains a private corporate structure without public listing status.

The business is small in scale, with a headcount of 11-50 employees, consistent with the profile of a locally focused managed services provider (MSP) rather than a national systems integrator. The company's stated functional focus on IT Support and IT Services suggests a service model built around recurring managed services contracts, break-fix support, and possibly project-based infrastructure work, with revenue generated from monthly service fees, hourly support billing, and project engagements typical of the SMB-focused MSP segment. As a private firm, Connectability does not disclose financial details publicly, and the limited public footprint means customer roster, pricing structure, and technology stack are not externally verifiable from the inputs available.

Given the data thinness — the company's web presence did not yield substantive content beyond firmographic metadata — deeper analysis of product specifics, customer mix, partnerships, and competitive positioning is constrained. The firm's longevity (nearly three decades in operation) suggests it has retained a base of recurring clients in the Toronto area, which is the primary verifiable signal of business durability.

Name

Connectability IT Support

Website

https://connectability.com

Company type

Private

Founded year

1995

Headcount range

11–50 employees

Short description

Connectability is a Toronto-based IT support and IT services provider founded in 1995, serving clients with technology support and managed services across the Greater Toronto Area.

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

Keywords

• IT support services
• Managed IT services
• IT consulting
• Business IT support
• Network and helpdesk support

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Core offering

Connectability IT Support, based in Toronto, provides IT support and IT services to business clients. The firm delivers outsourced technology support functions for organizations that need ongoing assistance with their IT environments. Founded in 1995, it operates with a small team (11-50 employees) focused on local, hands-on IT service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Services
• IT Services

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Emerging players

• Online Business Systems: Canadian-headquartered IT consulting and managed services firm providing end-user support, infrastructure, and security services to mid-market clients, comparable in scope and customer segment to Connectability.

Direct peers

• Softchoice: Canadian-headquartered IT solutions and managed services provider serving SMB and mid-market customers with end-user support, cloud, and security services - directly comparable to Connectability's Toronto-based IT support focus.
• Long View Systems: Canadian IT services and managed services firm with a strong Western Canada presence and growing North American footprint; offers helpdesk, infrastructure, and cloud managed services comparable to Connectability's IT support offering.
• Bulletproof (a GLiNTECH company): Canadian-origin managed IT and security services provider focused on SMB and mid-market clients with helpdesk, cloud, and compliance support services, closely aligned with Connectability's IT support positioning.

Broad incumbents

• CDW Canada: Large North American IT solutions and services provider with a Canadian operation offering managed services, helpdesk, and end-user support to SMB and enterprise clients, competing for the same Toronto-area customers as Connectability.
• Geek Squad (Best Buy Canada): Consumer and SMB-focused tech support and device repair service operating in Canada, providing end-user IT support that competes for the same small-business customers as a Toronto-based IT support firm.
• Insight Enterprises: Global IT solutions integrator providing managed services, support, and hardware/software procurement to mid-market and enterprise customers - a broad incumbent that competes for the same IT support engagements as a Toronto-based MSP.

Regional players

• Compugen: Canadian IT services and solutions provider offering managed services, end-user support, and infrastructure services across Canada - a regional competitor with overlapping capabilities to Connectability's IT support practice.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/ItToronto
• Facebookfacebook.com/ConnectabilityInc
• LinkedInlinkedin.com/company/connectability-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connectability IT Support