RSPNDR
RSPNDR is a two-sided marketplace platform founded in 2017 that connects alarm monitoring centers and alarm dealers to a federated network of licensed guard companies across the U.S. and Canada, enabling real-time guard dispatch to alarm events via API integration with monitoring software.
- Company typePrivate
- Founded2017
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RSPNDR does
RSPNDR is a two-sided marketplace platform, founded in 2017 and headquartered in Toronto, that connects alarm monitoring centers and alarm dealers to a federated network of licensed, vetted guard companies operating across the United States and Canada. The platform integrates with major monitoring and SOC software platforms via API, automatically routing alarm signals to the nearest available guard officer based on real-time factors including travel time, traffic, and weather conditions. A free mobile app equips guard officers to accept dispatches, update status en route, confirm on-scene arrival, and submit incident reports, while a partner portal serves alarm dealers and monitoring centers. The product suite spans three core services: On-Demand Response (alarm-triggered guard dispatch), On-Demand Patrol (scheduled proactive property checks), and On-Demand Guarding (temporary on-site officer deployment for short-term assignments).
The business model is marketplace-driven, with RSPNDR earning transaction or commission fees by facilitating the connection between alarm dealers/monitoring centers seeking guard response capacity and guard companies seeking incremental dispatch volume. The company sells through direct sales engagement (HubSpot and Calendly booking flows) and via embedded API channels into monitoring platforms; pricing is opaque and quote-based. The federated model positions RSPNDR as an asset-light intermediary rather than a guard services operator — it does not employ guards directly but aggregates licensed third-party providers into a single dispatchable network. Customer segments are split into alarm dealers (who add RSPNDR-powered guard response as a recurring revenue line), monitoring centers and SOCs (who gain verified-response capability), and guard companies (who receive demand they could not otherwise capture). The company is privately held, founder-led, and operates with a 11–50 person team with no disclosed external funding rounds.
RSPNDR firmographics
Firmographics- Name
- RSPNDR
- Legal name
- RSPNDR Inc.
- Website
- https://rspndr.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RSPNDR is a two-sided marketplace platform founded in 2017 that connects alarm monitoring centers and alarm dealers to a federated network of licensed guard companies across the U.S. and Canada, enabling real-time guard dispatch to alarm events via API integration with monitoring software.
- Ownership category
- akta.pro rank
RSPNDR industry classification
Industry- Product category
- Security Guard Dispatch Platform
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)
- akta.pro secondary industries
- Commercial & Industrial Alarm Monitoring (BPAKAFAB), Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring (BPAKAFAF), Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF)
Keywords
Where RSPNDR is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Markets served
RSPNDR business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Alarm Account to Guard Response: RSPNDR enables alarm dealers to turn every alarm account into a new recurring revenue stream (RMR) by connecting them to private guard response services. The company takes a transaction or commission fee for facilitating the connection between alarm dealers/monitoring centers and guard companies in their network.
- Network Access for Guard Companies: Guard companies join the RSPNDR network to gain access to dispatch business they wouldn't otherwise have. RSPNDR generates revenue by delivering demand (alarm dispatches) to guard companies in their federated network.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
RSPNDR product offering
Product offeringCore offering
RSPNDR operates a two-sided marketplace platform that connects alarm monitoring centers and alarm dealers to a federated nationwide network of licensed, vetted guard companies for on-demand alarm response, patrol, and guarding services. The platform integrates with monitoring and SOC software via API to automatically dispatch the nearest available guard based on real-time travel time, traffic, and weather conditions, with live status updates and incident reports. Alarm dealers and monitoring centers can offer private guard response without owning vehicles or guard staff, converting alarm accounts into a recurring revenue stream.
Product overview
RSPNDR is a platform-plus-network security marketplace that connects alarm monitoring stations and alarm dealers to a federated nationwide network of licensed, vetted guard companies. The core platform provides real-time dispatch, officer routing, and response tracking, layered over three primary service products: On-Demand Response (alarm dispatch with API-connected monitoring integration), On-Demand Patrol (schedulable proactive property checks), and On-Demand Guarding (temporary on-site officers for short-term assignments). A free mobile app equips guard officers to receive dispatches, update status, and file reports. Alarm dealers and monitoring centers access these services without owning guards, vehicles, or staff, monetizing every alarm account as a recurring revenue stream.
Differentiator
Problem solved
Functional benefit
Products and services
- On-Demand Response Real-time alarm response service that connects a federated network of licensed, vetted security officers to monitoring and SOC software via API. Officers are selected and routed based on travel time, traffic, and weather conditions, with live status updates (accept, en route, on scene, report) sent to the monitoring center and end-user client throughout the dispatch lifecycle. Designed for alarm dealers and monitoring centers that need verified guard response without owning their own guard force.
- On-Demand Patrol Proactive patrol solution delivering intermittent property checks by on-duty patrol officers, providing a visible security presence for lower-activity locations. Patrols are customizable by frequency and timing, offering consistent deterrence and reporting without requiring permanent on-site staffing. Sold to alarm dealers, monitoring centers, and end clients needing recurring security presence.
- On-Demand Guarding Temporary on-site security officer deployment for short-term assignments ranging from a few hours to several weeks, suitable for special events, construction sites, vacation watch, and other temporary coverage needs without the commitment of permanent staffing.
- Guard Mobile App Free mobile application distributed to guard officers within the RSPNDR network, enabling them to receive alarm dispatches, accept calls, update status en route, confirm on-scene arrival, and submit incident reports through the platform.
- RSPNDR Dispatch Platform Central software platform connecting monitoring centers and alarm dealers to a nationwide network of vetted guard companies. Supports real-time dispatch, officer tracking, response reporting, and integration with monitoring software to deliver alarm response as a managed service.
Companies that use RSPNDR
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
RSPNDR technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
RSPNDR partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- Major Monitoring and SOC Software PlatformscoreRSPNDR integrates with major monitoring and SOC (Security Operations Center) software platforms via API. The integration enables automatic transfer of alarm events and client information to the nearest available guard in the RSPNDR network.
- Alarm Monitoring StationscoreMonitoring stations partner with RSPNDR to connect alarm events to rapid guard response services. They provide the alarm signal monitoring while RSPNDR dispatches guards from its vetted network.
- Alarm DealerscoreAlarm dealers partner with RSPNDR to add guard response services to their product portfolio without building their own guard force. They turn every alarm account into recurring revenue by leveraging RSPNDR's nationwide guard network.
- Licensed Guard CompaniescoreLicensed, vetted guard companies join the RSPNDR network to gain access to dispatch business they wouldn't otherwise have. RSPNDR delivers demand, guard companies supply the response services. Guard companies receive net 15-day payments.
- Third-Party Background Check ProviderssupportingRSPNDR works with third-party partners to perform driving record and criminal background checks on Responders (guard company personnel). These partners provide information about responders' driving records and criminal history.
- Third-Party Communication PartnerssupportingRSPNDR works with a third-party partner to facilitate phone calls and text messages between Responders, Partners, Requesters, and the RSPNDR team.
- Service ProviderssupportingRSPNDR works with third-party service providers to perform services on behalf of the platform.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
RSPNDR competitors and assessment
Company assessmentBroad incumbents
- Brinks Home Security: National alarm monitoring provider with bundled guard response and patrol offerings for residential and commercial customers. Comparable as an incumbent monitoring provider that integrates guard response into its own stack.
- Allied Universal: Large North American security and facility services company providing manned guarding, patrol, and monitoring services. A broad incumbent whose scale and integrated offerings set the competitive bar for RSPNDR's enterprise accounts.
- ADT Inc. Largest North American alarm monitoring and smart-home security provider with growing guard-response offerings. Represents both a major demand-side customer type for RSPNDR and a potential competitor if ADT expands proprietary dispatch.
- GardaWorld: Global security services firm offering guarding, cash logistics, and risk consulting with operations across North America. Comparable as a large incumbent in physical security whose services overlap with RSPNDR's on-demand guarding and patrol products.
- Securitas AB: One of the world's largest security services and guarding companies offering on-site, mobile, and remote guarding services. Represents the incumbent guard-services model that RSPNDR's federated network both complements and competes against.
Direct peers
- Silvertrac Software: Software platform that provides guard management, dispatch, and incident reporting tools for security guard companies. Directly comparable to RSPNDR's mobile guard app and dispatch functionality on the supply side of the marketplace.
- Pro-Vigil: Provider of remote video monitoring services combined with mobile guard dispatch for verified alarm events. Operates a similar monitoring-plus-guard-response model that competes for the same alarm dealer and monitoring center customers.
- Stealth Monitoring: Remote video monitoring company that pairs live video surveillance with on-demand guard dispatch when events are verified. Closely overlaps with RSPNDR's on-demand response model that bridges monitoring and physical response.
- Trackforce / Building Engines: Workforce and security operations management software used by guard and patrol companies. Comparable technology stack to RSPNDR's mobile app and dispatch platform serving security guard operations.
- Netwatch (EverCommerce): Remote video monitoring and proactive guard dispatch service for commercial and industrial sites. Comparable as a technology-enabled alternative to traditional guard response with live monitoring and intervention.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
RSPNDR social profiles
Digital presenceRSPNDR financial estimates
Financial estimateRevenue estimate
Valuation estimate
RSPNDR leadership team
Management profileNumber of profiles
Profiles5 records
RSPNDR funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RSPNDR M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RSPNDR
What does RSPNDR do?
RSPNDR operates a two-sided marketplace platform that connects alarm monitoring centers and alarm dealers to a federated nationwide network of licensed, vetted guard companies for on-demand alarm response, patrol, and guarding services. The platform integrates with monitoring and SOC software via API to automatically dispatch the nearest available guard based on real-time travel time, traffic, and weather conditions, with live status updates and incident reports. Alarm dealers and monitoring centers can offer private guard response without owning vehicles or guard staff, converting alarm accounts into a recurring revenue stream.
Is RSPNDR a public or private company?
RSPNDR is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RSPNDR founded?
RSPNDR was founded in 2017. It employs 11 to 50 people.
Where is RSPNDR based?
RSPNDR is headquartered in Toronto, Canada, in the North America region.
How does RSPNDR make money?
Two revenue lines are on record. Alarm Account to Guard Response is the primary driver. The others are network Access for Guard Companies.
Who are RSPNDR's main competitors?
Broad incumbents on record are Brinks Home Security, Allied Universal, ADT Inc., GardaWorld and Securitas AB. Direct peers are Silvertrac Software, Pro-Vigil, Stealth Monitoring, Trackforce / Building Engines and Netwatch (EverCommerce).
Does RSPNDR have an API?
Yes. RSPNDR connects to monitoring and SOC (Security Operations Center) software platforms via API to transfer client information needing assistance and receive real-time dispatch updates including when officers accept calls, are en route, ETA, on scene, and full detailed reports with disposition. No public API documentation, SDK, or sandbox is referenced in the source material.
What industry is RSPNDR in?
RSPNDR's product category is Security Guard Dispatch Platform. Its primary akta.pro industry code is BPAKAFAJ, Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch), with a secondary code of BPAKAFAB, Commercial & Industrial Alarm Monitoring. Its NAICS code is 561621 and its SIC code is 7381.