What Silvertrac Software does

Silvertrac Software is a US-based, vertical SaaS company that provides a cloud-based guard management platform for security guard companies. The platform combines a web console with native Android and iOS applications and integrates GPS tracking, QR-code checkpoint scanning, incident reporting with photo and timestamp capture, guard tour management, dispatch and task assignment, mobile patrol routing, and client-facing reporting into a single subscription product. The company's go-to-market is sales-led, with direct demos, phone outreach, and an inbound content engine (Silvertrac Extra podcast, Thinkcurity webinars, eBooks) targeting small, mid-market, and enterprise guard firms across the United States. Pricing is quote-based and not publicly disclosed, with contracts structured as recurring SaaS subscriptions billed monthly.

The company was founded in 2005/2007 by Chris Anderson, a former LA County Sheriff's Deputy who ran his own security business (Anderson Security) for 20 years before productizing his internal guard operations tooling. Silvertrac now operates as a subsidiary of Trackforce following a 2019 combination that broadened its reach into enterprise security operations alongside its long-standing SMB and mid-market base. Named customers range from large enterprises (Sunstates Security, Guard-Systems, Ball Corporation) to small operators (Good Guard Security, Lange Investigation), with the company claiming to have served thousands of security firms over a 15-year operating history. The firm employs 11-50 people and is headquartered in San Luis Obispo, California. Revenue, funding, and detailed customer concentration data are not publicly disclosed.

Name

Silvertrac Software

Legal name

Silvertrac Software

Website

https://silvertracsoftware.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Silvertrac Software is a US-based vertical SaaS platform that provides cloud-based security guard management software — including GPS-tracked tours, incident reporting, dispatch, and client reporting — to small, mid-market, and enterprise security guard companies, and operates as a subsidiary of Trackforce.

Ownership category

akta.pro rank

Headquarters

HQ city

San Luis Obispo

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: SaaS-based guard management software subscription model. Provides access to full platform including incident reporting, guard tours, dispatch, reports, and mobile patrol features. Pricing is quote-based with personalized demos and pricing information provided by sales team.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Silvertrac Software provides a cloud-based security guard management platform that unifies incident reporting, QR-code guard tours with GPS verification, dispatch and task management, mobile patrol route optimization, and real-time activity reporting for security guard companies. The platform is delivered via web and native Android/iOS mobile applications and includes digital documentation tools that replace paper-based reporting. It serves as an accountability, communication, and performance-data layer between security officers in the field, their management, and the clients who contract security services.

Product overview

Silvertrac Software is a comprehensive security guard management platform built around a unified core product that includes incident reporting, guard tours, dispatch and task management, reporting and data analytics, automated management, mobile patrol optimization, and customer service modules. The platform is designed for security companies of all sizes and helps officers document their activities in real-time from the field while providing management with accountability tools and clients with transparent performance data. The company also produces educational content through The Silvertrac Extra podcast/blog and Thinkcurity platform, offering webinars, eBooks, and industry guidance. Silvertrac has been operating for 15 years and is part of the Trackforce organization.

Differentiator

Problem solved

Functional benefit

Brands

• Silvertrac Extra: Security guard industry blog and podcast featuring customer spotlights, best practices, and industry insights.

Products and services

• Silvertrac Guard Management Platform A comprehensive cloud-based security guard management platform that provides incident reporting, QR-code guard tours, dispatch and task management, automated reporting, mobile patrol route optimization, and client communication features. Built for security guard companies of all sizes to give officers in the field an easy-to-use mobile tool while giving management accountability and clients performance-based data.

Quantifiable outcome

• Officers with marginal computer skills can quickly acclimate to Silvertrac
• +2 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• TrackforcecoreStrategic or Co-development PartnerSilvertrac is part of Trackforce following a combination/merger. The partnership combines the technology power and expertise of both companies to provide a new customer-centric approach for streamlining security guard operations. Together, they help security guard businesses of all sizes gain insight and control with an expanded portfolio of solutions.
• ThinkcuritycoreGTM or Marketing PartnerThinkcurity is an educational platform providing webinars, eBooks, and resources for the security guard industry. Silvertrac integrates Thinkcurity content into their resources section, providing educational content on topics including security marketing, compliance, AI in physical security, and industry best practices. This partnership helps position Silvertrac as an industry thought leader.
• Guardian BoothminorGTM or Marketing PartnerGuardian Booth is a manufacturer of prefabricated guard shacks, ticket booths, and modular structures. They contribute content to Silvertrac's blog (Silvertrac Extra) on topics related to security patrol equipment and officer safety. The relationship provides educational content for Silvertrac's audience while promoting Guardian Booth's products.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TimeKeepers: Guard tour and security officer management software with checkpoint scanning, reporting, and incident tracking. Comparable feature surface and SMB guard operator focus.
• Trackforce: Security guard management software provider that acquired Silvertrac in 2019. Operates the same core guard tour, incident reporting, and workforce tracking categories with overlapping feature sets and customer profiles.
• TrackTik: Cloud-based security workforce management platform serving guard companies with guard tour, incident reporting, scheduling, and billing. Now part of Motorola Solutions, competing head-to-head for mid-market and enterprise guard accounts.
• GuardMetrics: Security officer patrol and guard management software using GPS and checkpoint-based tours. Direct competitor targeting the same SMB and mid-market guard operator segment with similar subscription pricing.
• Live Patrol: Remote video-monitored security and guard management software. Competes for guard tour, checkpoint scanning, and real-time accountability use cases within the same security services buyer persona.
• Novagems: Security guard management software offering guard scheduling, tour tracking, incident reporting, and billing automation. Targets small to mid-sized guard companies with a comparable vertical SaaS approach.
• PatrolRoute: Security patrol management software with GPS-tracked tours, checkpoint scanning, and reporting. Direct feature overlap with Silvertrac's guard tour module and similar customer base.
• Humanify: Security guard management platform offering tour tracking, incident reporting, and operations dashboards. Direct overlap with Silvertrac's core value proposition for security service companies.

Broad incumbents

• Deputy: Wider workforce management platform with scheduling, time tracking, and task management. Increasingly encroaches on security guard scheduling and accountability use cases with a much larger marketing and product footprint.
• ADP Workforce Now: Enterprise HCM and workforce management incumbent that bundles scheduling, time, and compliance capabilities. Represents the horizontal competitive threat that could absorb Silvertrac's narrow vertical into a broader stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sharesilvertrac
• LinkedInlinkedin.com/company/silver-trac-software-inc
• Facebookfacebook.com/silvertracsoftware

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silvertrac Software