SaaSJet

What SaaSJet does

SaaSJet is a private software vendor founded in 2018 and headquartered in Warsaw, Poland, with operational and support staff based in Ternopil, Ukraine. The company builds productivity and workflow analytics applications that extend Jira (Atlassian), monday.com, Azure DevOps, Chrome, Microsoft Edge, and Google Workspace, with the largest product concentration on the Atlassian ecosystem. Its portfolio of more than 20 SKUs centers on time-in-status reporting, issue history/audit trails, SLA tracking, dynamic forms, sprint performance analytics, browser-based content capture, and email-to-task conversion; flagship products include Time in Status, Issue History, Smart Forms for Jira, and SLA Time and Report. Technically, apps are built on Atlassian Forge and Connect frameworks, distributed as cloud-hosted services on AWS (N. Virginia and Oregon) with AES-256 encryption at rest and TLS 1.2+ in transit. The most recent product additions — AI Apps Builder for Jira (no-code AI agent creation) and Capture for monday.com — indicate the company is extending beyond its historical reporting/automation niche into generative-AI tooling and the monday.com ecosystem.

SaaSJet makes money almost entirely through recurring subscription licenses for its apps, with billing and renewals processed through the Atlassian Marketplace, monday.com Marketplace, and other platform app stores. Pricing is tiered per application with monthly and annual billing options (manual annual renewal with a 60-day pre-expiry quotation cadence). The go-to-market is product-led: customers discover, trial, and install apps directly from marketplaces, supported by a content-marketing engine (225+ blog posts), SEO, Atlassian community engagement, and PR, rather than a direct sales motion. Customer segments are horizontal across any team using Atlassian Jira for project management, ITSM, or software development workflows, and the company references enterprise logos including Boeing, Capital One, Forbes, McKesson, Headspace, Discover, Harman, Grammarly, Scribd, Rakuten, Danone, Ford, Oxford University Press, LVMH, and Reddit, alongside a stated footprint of 550+ companies as of July 2020.

The company has progressively upgraded its Atlassian ecosystem standing — from Top Vendor (2020) to Silver Solution Partner (2021), Atlassian Partner of the Year 2022 (Cloud Apps and App Innovator), and Platinum Marketplace Partner (from January 2023, retained through 2025) — while also achieving SOC 2 Type 2 compliance (2023, renewed 2025), Cloud Fortified Apps status (2024), and Bronze Marketplace Partner status on monday.com (2024). SaaSJet remains privately held with no disclosed external funding, no parent company, and no acquisition activity identified in the available source material; it operates with a headcount of 51–100 employees.

Name

SaaSJet

Legal name

SaaSJet

Website

https://saasjet.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

SaaSJet is a Platinum Atlassian Marketplace Partner that builds productivity and workflow analytics add-ons for Jira, monday.com, Azure DevOps, Chrome, Edge, and Google Workspace, selling tiered subscriptions through platform app stores to enterprise and mid-market teams.

Ownership category

akta.pro rank

Product category

Atlassian Marketplace Apps / Project Management Productivity Software

NAICS

Software Publishers (5132), Software Publishers (513210), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

akta.pro secondary industry

Developer Tools & DevOps Platform Services (CI/CD, Artifacts, IaC) (HDABAAAI)

Keywords

• Jira productivity add-ons
• Atlassian marketplace apps
• Project management software
• Time tracking solutions
• Workflow analytics tools

Headquarters

HQ city

Ternopil

HQ country

Ukraine

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Marketplace App Subscriptions: SaaSJet generates revenue through subscription licenses sold via the Atlassian Marketplace, monday.com Marketplace, and other app stores. Payments are processed through the respective marketplace billing systems. Subscriptions are billed monthly or annually in advance, with automatic renewals for monthly plans and manual renewal quotations for annual plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

SaaSJet develops and sells a portfolio of productivity and analytics add-ons for Atlassian Jira (Cloud and Data Center), monday.com, Azure DevOps, Gmail, and browser platforms (Chrome, Microsoft Edge). The core offering is a suite of subscription-licensed apps covering time-in-status reporting, SLA timers, issue history auditing, dynamic forms intake, email-to-task conversion, visual bug reporting, and a no-code AI agent builder for Jira, distributed exclusively through platform app stores with both monthly and annual subscription tiers.

Product overview

SaaSJet is a Platinum Atlassian Marketplace Partner offering a comprehensive suite of project management and productivity solutions primarily for Jira, with additional products for monday.com and Azure DevOps. The product portfolio centers on time tracking, workflow analytics, and SLA management, with core products including Time in Status (top seller), Issue History (top seller), Smart Forms for Jira (top seller), and SLA Time and Report (featured). The company has expanded into AI-powered solutions with the AI Apps Builder for Jira, enabling no-code AI agent creation. The platform includes platform-specific offerings for monday.com (Time in Status, Email to Tasks, Capture), Azure DevOps (Time in State), and browser extensions for Chrome and Microsoft Edge. All products require Jira Cloud integration, with the exception of Email&Tasks which also requires Google account integration.

Differentiator

Problem solved

Functional benefit

Brands

• Time in Status: Generate time reports for issues, measure time spent in specific statuses with graphical views and data extraction capabilities.
• Issue History
• Smart Forms for Jira
• SLA Time and Report
• Time & Cost Tracker for Jira Cloud
• Customer Service Suite Bundle
• AI Apps Builder for Jira
• Time in Status for monday.com
• Capture for monday.com
• Time in State for Azure DevOps
• Marketplace Insights
• Email & Tasks: Jira Cloud for Gmail
• Business Process Manager for Jira
• Boomerang: Reminders for Jira
• Dynamic Filters

Products and services

• Time in Status Generates time reports for Jira issues by measuring how long issues spend in specific statuses, with graphical views, data export, and sprint performance reporting including committed vs. completed velocity, completion rate, scope change tracking, and workload by assignee. Available for Jira Cloud and Data Center.
• Issue History for Jira Tracks all changes made to Jira issues and maintains a full audit trail, including who deleted issues and when, supporting workflow adherence and audit requirements.
• Smart Forms for Jira Dynamic forms that validate before submission, allowing anyone to submit Jira items or JPD ideas, with post-submission workflow automation. Enables intake and request capture without writing code.
• SLA Time and Report for Jira Adds custom SLA timers for issues in Jira Cloud and Data Center, with status-based triggers to start, pause, and stop SLA timers and configurable reporting formats.
• Time & Cost Tracker for Jira Cloud Tracks time and project costs within Jira Cloud, enabling teams to monitor project budgets and resource allocation.
• Time Metrics Tracker | Time Between Statuses Tracks time between workflow statuses to identify bottlenecks and optimize process flow, with cycle time and lead time analysis.
• Customer Service Suite Bundle A bundled offering combining multiple Jira customer service management tools for comprehensive support team operations.
• AI Apps Builder for Jira A no-code platform that enables users to create custom AI agents for Jira from simple prompts, allowing non-developers to build AI-powered applications for Jira workflows.
• Time in Status for monday.com Tracks time spent in workflow statuses on monday.com boards, supporting SLA management and status analytics for marketing, sales, support, and development teams.
• Email to Tasks for monday.com Converts emails into actionable tasks within monday.com boards, supporting CRM workflows, order management, and customer request tracking.
• Capture for monday.com A browser extension that converts screenshots, annotated images, or video from any webpage into monday.com tasks with one-click bug reporting for QA and design teams.
• Time in State for Azure DevOps Tracks work item aging and cycle time in Azure DevOps workflows, identifying stalled tasks and supporting delivery metric tracking.
• Marketplace Insights with ChatGPT AI-powered analytics tool that provides insights into Atlassian Marketplace data through ChatGPT integration, covering app performance, reviews, and marketplace trends.
• Email & Tasks: Jira Cloud for Gmail Converts Gmail emails into Jira issues in real time with consent-based email content processing, stored email filters, and tight Jira Cloud integration via the Google Workspace Marketplace.
• Business Process Manager for Jira Manages and optimizes business processes within Jira, supporting workflow automation and process optimization.
• Jira in Chrome Browser Extension Chrome extension providing quick access to Jira features directly from the browser.
• Issue Creator for Jira Cloud Browser extension for creating Jira issues quickly from any webpage.
• Issue Checklists Template and Report Provides recurring checklists and reporting capabilities for Jira issues.
• Boomerang: Reminders for Jira Automated reminder system for Jira that sends notifications based on customizable triggers.
• Dynamic Filters JQL replacer and gadgets for enhanced filtering capabilities in Jira dashboards.
• Google Maps for Jira Integrates Google Maps visualization capabilities into Jira for location-based tracking and reporting.

Quantifiable outcome

• Bug reported and fixed within 24 hours
• +2 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• monday.comcoreTechnology or Integration · 1 January 2024SaaSJet is a Bronze Marketplace Partner on monday.com, distributing Time in Status for monday.com, Email to Tasks for monday.com, and Capture for monday.com through the monday.com Marketplace.
• AtlassiancoreTechnology or Integration · 1 January 2023SaaSJet is a Platinum Marketplace Partner with Atlassian — the highest partner tier — developing and distributing cloud apps and browser extensions through the Atlassian Marketplace. SaaSJet's apps are built on Atlassian Forge and Connect frameworks, require Jira Cloud integration, and participate in Atlassian's Security Self-Assessment Program, Marketplace Bug Bounty Program, and Cloud Fortified program.
• Amazon Web Services (AWS)coreTechnology or IntegrationSaaSJet apps are hosted in AWS data centers in N. Virginia and Oregon. AWS provides the cloud infrastructure and data storage for SaaSJet's SaaS/cloud apps. AWS compliance programs apply to the hosted data.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Appfire: Appfire is a large Atlassian Platinum Marketplace partner offering dozens of Jira, Confluence, and Bitbucket apps (e.g., Jira workflow, automation, reporting). It competes directly with SaaSJet for Jira productivity add-ons and operates a much larger portfolio with similar Cloud/Data Center coverage.
• Adaptavist: Adaptavist is an Atlassian Platinum Solution Partner with its own marketplace apps (ScriptRunner, eazyBI, TestingDojo) for Jira automation and analytics. It directly overlaps with SaaSJet's scripting, automation, and BI-style add-ons for Atlassian.
• ScriptRunner: ScriptRunner, originally from Adaptavist, is a leading Jira automation and scripting tool powering workflow customizations. It targets the same enterprise Jira buyers as SaaSJet's automation, business process manager, and workflow add-ons.
• BigBrass Band: BigBrass Band is an Atlassian Platinum Marketplace Partner (originally creators of Power Scripts) selling Jira automation, reporting, and admin utilities. It competes head-to-head with SaaSJet on many of the same time-tracking, SLA, and workflow productivity SKUs.
• K15t: K15t is an Atlassian Platinum Marketplace partner selling Scroll, Backbone, and other documentation/workflow apps for Confluence and Jira. It is a direct marketplace peer with overlapping distribution, tier level, and productivity-add-on portfolio.
• Elements Connect: Elements Connect is an Atlassian Marketplace app for syncing external data into Jira fields. It targets the same enterprise Jira admins and operates with similar Forge/Cloud focus, competing for productivity-app budget.
• Refined: Refined builds Atlassian Marketplace apps (Refined for Jira, Confluence, JSM) for portal/theming, useful to the same Jira Service Management admins SaaSJet targets with Smart Forms, SLA, and Customer Service Suite.

Broad incumbents

• Tempo (acquired by Atlassian): Tempo is the most-installed time-tracking and capacity-planning suite on Jira and is now part of Atlassian. Its Time in Status-adjacent capabilities position it as the most direct incumbent to SaaSJet's flagship product, but with deeper platform integration.
• Monday.com: Monday.com is the underlying work OS on which SaaSJet builds several of its app lines (Time in Status for monday.com, Email to Tasks, Capture). It is the platform incumbent and could ship native equivalents of SaaSJet's add-ons.

Regional players

• Automation Consultants: Automation Consultants is a UK-based Atlassian Platinum Solution Partner offering both services and marketplace apps (Power fields, etc.). It is comparable to SaaSJet's enterprise Jira tooling but is more services-heavy and EMEA-anchored.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SaaSJet_Jira

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SaaSJet