Kontrax
Kontrax (КОНТРАКС АД) is a Bulgarian system integrator founded in 1992, offering IT infrastructure, cloud, cybersecurity, enterprise software, defense technology, and managed print services to government, banking, and enterprise clients across Bulgaria through 28 service centers and 300+ active accounts.
- Company typePrivate
- Founded1992
- HeadquartersSofia, Bulgaria
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Kontrax does
KONTRAX AD (КОНТРАКС АД) is a privately held Bulgarian system integrator founded in 1992, headquartered in Sofia, with a nationwide presence across all 28 regional cities through 28 service centers and a headcount of 501–1,000 employees. The company operates as a multi-vendor IT solutions provider spanning data center infrastructure (Dell VxRail, Fujitsu PRIMEFLEX, Lenovo ThinkAgile, Nutanix, Azure Stack HCI), networking and cybersecurity (Cisco, Fortinet, SD-WAN, NDR), cloud services (Microsoft Azure Gold/CSP partner, proprietary STRATUS platform for education), managed print services (Kyocera, MyQ), enterprise software (ИСОС municipal-council meeting system, Хипократ/Hipocrates healthcare suite integrated with NHIF/NIS/NOI, e-invoice.bg), and — increasingly — defense and security technology (Dedrone anti-drone, Axon law enforcement, General Dynamics vehicles, domestically co-developed TERES-02 UAV) and adjacent verticals such as retail IoT (Hanshow electronic shelf labels) and energy (GridMobility virtual energy platform).
The company generates revenue through a mix of hardware resale, professional system-integration services, recurring managed services, subscription cloud offerings, and proprietary software licenses. GTM is primarily direct enterprise field sales supported by dedicated account managers and technical-sales teams, supplemented by channel partnerships with global technology vendors (Dell, Lenovo, Fujitsu, Microsoft, Cisco, Oracle, Kyocera, ANSYS) and exclusive Bulgarian distribution rights for defense and retail-tech OEMs (Axon, Dedrone, General Dynamics, Hanshow). Pricing is quote-based for enterprise contracts; the only publicly disclosed price points are ANSYS Academic perpetual licenses at €42,900 (1-year support) and €56,100 (3-year support).
KONTRAX serves 300+ active institutional and corporate clients spanning government ministries (Defence, Finance, Education, Environment), banks (DSK, Alpha Bank Bulgaria, UBB, SIBANK, DZI), manufacturing (Visteon, Kostal), consulting (Accenture Bulgaria), retail (Lilly Drogerie, Mr. Bricolage), defense, healthcare, and education. The company holds ISO 9001/27001/20000-1/14001/45001/27701 certifications, GDPR compliance, Ethixbase360 Gold T-Certification, and Kyocera Europe's highest service accreditation. Ownership remains with the Yordanov family (Chairman Yordan Yordanov, Executive Director Ivaylo Yordanov). The KONTRAX Group encompasses wholly owned subsidiaries (LANKOM Bulgaria, COMNET Bulgaria Holding, SIRMA Travel) and joint ventures (DIRECT SERVICES with ANY Security Printing, Sonnis Energy Germany/Bulgaria for photovoltaics).
Kontrax firmographics
Firmographics- Name
- Kontrax
- Legal name
- КОНТРАКС АД
- Website
- https://kontrax.bg
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Kontrax (КОНТРАКС АД) is a Bulgarian system integrator founded in 1992, offering IT infrastructure, cloud, cybersecurity, enterprise software, defense technology, and managed print services to government, banking, and enterprise clients across Bulgaria through 28 service centers and 300+ active accounts.
- Ownership category
- akta.pro rank
Kontrax industry classification
Industry- Product category
- IT Systems Integration and Enterprise Infrastructure Services
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (5132), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Kubernetes & Container Platform Management (Private Cloud) (HDABABAC)
- akta.pro secondary industries
- Managed Container Platforms (Kubernetes & Container PaaS) (HDABAAAB), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO), Cloud Security for Containers & Kubernetes (KSPM/Kubernetes Security) (HDABAHAO), Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL), Fault Location, Isolation & Service Restoration (FLISR) Automation Software (EUADAEAL)
Keywords
Where Kontrax is headquartered
LocationHeadquarters
- HQ city
- Sofia
- HQ country
- Bulgaria
- HQ region
- Europe
Offices9 records
Markets served
Kontrax business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- Hardware and Equipment Sales: Sale of IT hardware including servers, storage, networking equipment, workstations, printers, and peripherals from partner brands such as Dell, Lenovo, Fujitsu, Cisco, Kyocera, and Canon.
- System Integration and Professional Services: Professional services including IT infrastructure design, deployment, integration, and consulting for complex enterprise projects across data centers, networks, cybersecurity, and defense.
- Managed IT Infrastructure Services: Ongoing managed services for IT infrastructure including monitoring, maintenance, security management, backup and disaster recovery, and cloud migration services.
- Cloud Services (IaaS, PaaS, SaaS): Public, private, and hybrid cloud services including Infrastructure as a Service, Platform as a Service, and SaaS offerings through Microsoft Azure partnership and proprietary STRATUS platform.
- Managed Print and Document Services: Managed printing services including device supply, installation, configuration, consumables management, maintenance, and document management solutions under outsourcing contracts.
- Enterprise Software Licenses and Custom Development: Sale and licensing of proprietary software (ИСОС, Хипократ, e-invoice.bg) and custom software development services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ANSYS Academic 1-Year Support Plan |
| Subscription | Multi-year contract | ANSYS Academic 3-Year Support Plan |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Kontrax product offering
Product offeringCore offering
Kontrax is a Bulgarian systems integrator that designs, deploys, and supports enterprise IT infrastructure, cloud platforms, cybersecurity, custom software, and defense-technology solutions. The company combines hardware and software from leading global vendors with its own services to deliver integrated ICT environments for enterprise and government clients across Bulgaria. It maintains 28 service centers nationwide to support its customers.
Product overview
KONTRAX is a Bulgarian system integrator offering a broad portfolio of IT solutions spanning data centers, networks, cybersecurity, AI technologies, defense systems, print management, and industry-specific software. The portfolio includes hardware infrastructure (servers, storage, networking equipment) from partners like Dell, Fujitsu, Lenovo, and Cisco, as well as proprietary software products including Hipocrates healthcare software, e-invoice.bg for electronic invoicing, ISOS (Information System of Municipal Council) for paperless meetings, and the Stratus cloud platform for educational institutions. The company also distributes specialized solutions including Hanshow electronic shelf labels (ESL) for retail, Axon law enforcement technology, Dedrone anti-drone systems, and General Dynamics defense platforms. The offering operates as a multi-vendor ecosystem rather than a single unified platform, combining hardware resale, system integration, proprietary software, and managed services.
Differentiator
Problem solved
Functional benefit
Brands
- Хипократ: Portfolio of specialized software products for medical practice management in Bulgaria, integrated with NHIF, NIS and NOI systems.
- ИСОС
- e-invoice.bg
- STRATUS
Products and services
- IT Infrastructure Solutions End-to-end design, deployment, and support of enterprise IT infrastructure (servers, storage, networking, workstations) for Bulgarian enterprise and government clients, leveraging partnerships with Dell, Lenovo, Fujitsu, and Cisco.
- Cloud Services Cloud platform integration, migration, and managed cloud services for enterprises and government institutions seeking to modernize IT environments.
- Cybersecurity Solutions Cybersecurity solutions and services designed to protect enterprise and government ICT environments, including assessment, design, and deployment of security infrastructure.
- Custom Software Development Custom software development tailored to enterprise and public-sector clients, complementing the company's systems integration and infrastructure offerings.
- Defense Technology Solutions Defense-oriented technology solutions, including ICT systems and supporting technology, delivered to Bulgarian defense institutions and government clients.
Quantifiable outcome
- 26% lower print costs achieved for Bank DSK
- +3 more outcomes
Companies that use Kontrax
Customer profileNamed customers18 records
Segments6 records
Ideal customer profiles2 records
Kontrax technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability12 records
Feature5 records
Kontrax partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core, major and minor.
- Dell TechnologiescoreKONTRAX is a certified Dell Technologies partner offering Dell PowerEdge servers, PowerStore, PowerScale, PowerProtect, PowerMax storage, VxRail hyper-converged solutions, and Connectrix SAN switches.
- LenovocorePartner for Lenovo ThinkSystem servers, ThinkAgile HX (Nutanix), MX & SXM (Azure Stack HCI), VX (VMware vSAN) series, and storage solutions.
- Fujitsu Technology SolutionscorePartner for Fujitsu PRIMEFLEX solutions, Primergy servers, Eternus storage arrays, and Brocade SAN switches.
- VMware (by Dell Technologies)corePartner for VMware vSAN, VMware Cloud Foundation, and hyper-converged infrastructure solutions.
- NutanixcorePartner for Nutanix Enterprise Cloud, offered through Fujitsu PRIMEFLEX and Lenovo ThinkAgile HX series for multi-cloud solutions.
- MicrosoftcoreMicrosoft Gold Partner and Cloud Solutions Provider (CSP), member of Microsoft AI Cloud Partner Program. Offers Azure Stack HCI, Microsoft 365, and full range of Microsoft cloud solutions.
- FortinetcorePartner for Fortinet network security solutions including next-generation firewalls, SD-WAN, and cybersecurity platforms.
- CiscocorePartner for Cisco networking equipment and unified communications solutions.
- OraclemajorPartner for Oracle database and software solutions.
- AvayamajorPartner for Avaya unified communications and collaboration solutions including IP phones and contact center solutions.
- KyoceracoreLong-standing partner for managed print services. KONTRAX holds Kyocera's highest service accreditation in Europe and received awards for market growth.
- ANSYScoreReseller and integrator of ANSYS multiphysics simulation software including ANSYS Mechanical, CFD, LS-Dyna, Fluent, Maxwell, HFSS, and other engineering simulation tools.
- HanshowcoreOfficial distributor of Hanshow electronic shelf labels (ESL) and IoT solutions for retail in Bulgaria. Hanshow is a leading global company for electronic price tags and digital store solutions.
- Dedrone by AxoncoreExclusive distributor for Bulgaria of Dedrone anti-drone systems — leading platform for detection, identification, and neutralization of drone threats. Part of the Axon ecosystem.
- AxoncoreExclusive distributor for Bulgaria of Axon law enforcement technology including TASER devices, body cameras, Axon Evidence cloud platform, and software solutions for public safety.
- General Dynamics (GDELS and GDMS)coreExclusive partner for Bulgaria of two business divisions of General Dynamics — GDELS (armored vehicles, bridges, tactical systems) and GDMS (tactical communications, battle management systems). Products proven in real combat conditions and NATO missions.
- Telesys (Телесис)coreStrategic partnership with Bulgarian company Telesys for unmanned aerial systems. Successfully delivered TERES-02 drone system to the Bulgarian Ministry of Defence.
- LANCOM SystemsminorPart of KONTRAX Group — distributor of high-quality communications and IT equipment from leading global manufacturers.
- COMNET Bulgaria HoldingminorPart of KONTRAX Group — licensed telecom and next-generation internet operator specializing in internet-based services and solutions in Bulgaria.
- Direct Services (ДАЙРЕКТ СЪРВИСИЗ)minorJoint venture between KONTRAX and ANY Security Printing, specialized in services for financial, insurance, utility, telecom, manufacturing, and retail sectors.
- Sirmа Travel (СИРМА ТРАВЕЛ)minorPart of KONTRAX Group — Bulgarian tour operator specialized in business and incentive travel and events.
- Sonnis Energy (Germany/Bulgaria)minorJoint venture between Sonnis Energy Germany and KONTRAX for photovoltaic systems and electromobility — from analysis and design to professional maintenance.
- Microsoft AzurecoreMicrosoft Azure cloud platform used for public cloud services, Hypokrat Cloud healthcare solution hosting, and Azure Stack HCI solutions.
- Kyocera (Printers)coreKyocera ECOSYS technology for managed print services — long-life components reducing waste and consumables.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Kontrax competitors and assessment
Company assessmentBroad incumbents
- Bechtle: Bechtle is one of Europe's largest IT system integrators and provides IT infrastructure, software, and services across the DACH region. Highly comparable to KONTRAX in business model (multi-vendor SI with hardware resale, managed services, and proprietary software), at a much larger scale.
- CANCOM: CANCOM is a leading German IT system integrator with broad portfolio of cloud, managed services, and enterprise software. Direct strategic overlap with KONTRAX's enterprise hybrid cloud, managed services, and Azure-based offerings.
- Computacenter: Computacenter is a UK-headquartered enterprise IT infrastructure provider with deep partnerships with Cisco, Dell, Microsoft, and HPE. Directly comparable to KONTRAX's enterprise infrastructure resale and managed services lines.
- Kontron (formerly S&T): Kontron is a European IT services and IoT company with broad system integration capabilities. Comparable to KONTRAX across IT services, industrial IoT, and proprietary software; the name similarity to KONTRAX is coincidental.
- AcCENTURE Bulgaria: Accenture is a global IT services leader with a major Bulgarian delivery center. While KONTRAX is a customer of Accenture locally, both compete for large enterprise digital transformation in Bulgaria and the broader CEE region.
Direct peers
- SCC Bulgaria: SCC is a major European IT services group with Bulgarian operations focused on enterprise infrastructure, cloud, and managed services. Direct competitor to KONTRAX in the Bulgarian large-enterprise and public-sector segments.
- ALSO Bulgaria: ALSO Group is a leading European IT distribution and services company with Bulgarian presence. Directly comparable in hardware/software distribution, cloud marketplace, and channel partner models for vendors like Dell, Cisco, and Microsoft.
- Ingram Micro Bulgaria: Ingram Micro is the world's largest IT distributor with operations in Bulgaria. Comparable to KONTRAX in hardware distribution (Dell, Lenovo, Cisco) and value-added services for enterprise and SMB channels.
Regional players
- A1 Bulgaria: A1 Bulgaria is a leading telecom and IT services provider in Bulgaria. Comparable in enterprise network, cloud, and managed services offerings to corporate and government clients in Bulgaria.
- Vivacom: Vivacom is one of Bulgaria's largest telecom operators with an expanding IT services and cloud division. Adjacent competitor to KONTRAX in Bulgarian enterprise connectivity, cloud, and managed services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Kontrax social profiles
Digital presenceKontrax compliance and trust
Trust signalCompliance9 records
Kontrax financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kontrax leadership team
Management profileNumber of profiles
Kontrax subsidiaries and ownership
Company hierarchySubsidiaries6 records
Kontrax funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kontrax M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kontrax
What does Kontrax do?
Kontrax is a Bulgarian systems integrator that designs, deploys, and supports enterprise IT infrastructure, cloud platforms, cybersecurity, custom software, and defense-technology solutions. The company combines hardware and software from leading global vendors with its own services to deliver integrated ICT environments for enterprise and government clients across Bulgaria. It maintains 28 service centers nationwide to support its customers.
Is Kontrax a public or private company?
Kontrax is a private company. It is classified as family owned and is currently operating.
When was Kontrax founded?
Kontrax was founded in 1992. It employs 501 to 1,000 people.
Where is Kontrax based?
Kontrax is headquartered in Sofia, Bulgaria, in the Europe region.
How does Kontrax make money?
Six revenue lines are on record. Hardware and Equipment Sales are the primary driver. The others are system Integration and Professional Services, managed IT Infrastructure Services, cloud Services (IaaS, PaaS, SaaS), managed Print and Document Services and enterprise Software Licenses and Custom Development.
Who are Kontrax's main competitors?
Broad incumbents on record are Bechtle, CANCOM, Computacenter, Kontron (formerly S&T) and AcCENTURE Bulgaria. Direct peers are SCC Bulgaria, ALSO Bulgaria and Ingram Micro Bulgaria. Regional players are A1 Bulgaria and Vivacom.
Does Kontrax have an API?
No public API is recorded for Kontrax.
What industry is Kontrax in?
Kontrax's product category is IT Systems Integration and Enterprise Infrastructure Services. Its primary akta.pro industry code is HDABABAC, Kubernetes & Container Platform Management (Private Cloud), with a secondary code of HDABAAAB, Managed Container Platforms (Kubernetes & Container PaaS). Its NAICS code is 54151 and its SIC code is 7373.