Sara
Sara is a US-based private company founded in 2015 in Liberty Lake, Washington, that offers a virtual assistant product for front-line human services employees, with the stated goal of returning time to those workers. It operates as a small 1-10 employee firm.
- Company typePrivate
- Founded2015
- HeadquartersLiberty Lake, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Sara does
Sara is a private, for-profit company founded in 2015 and headquartered in Liberty Lake, Washington, United States. Per its own self-description, the company offers a virtual assistant product aimed at front-line employees in the human services sector, with the stated value proposition of returning administrative time to those workers. The company operates with a small team of 1-10 employees, indicating an early-stage, bootstrapped, or part-time operating profile after nine years in market.
No further detail on product architecture, underlying technology stack, pricing, customer base, go-to-market motion, leadership, or revenue model is available in the provided source materials. The company website (saraworks.com) returned only a verification/loading screen rather than functional product or company content, and aggregator sources did not surface additional operational data. This represents a near-complete data gap on the company's commercial mechanics, technical differentiation, and financial profile, limiting any deeper assessment of competitive positioning, addressable market capture, or operating health.
Sara firmographics
Firmographics- Name
- Sara
- Website
- https://saraworks.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Sara is a US-based private company founded in 2015 in Liberty Lake, Washington, that offers a virtual assistant product for front-line human services employees, with the stated goal of returning time to those workers. It operates as a small 1-10 employee firm.
- Ownership category
- akta.pro rank
Sara industry classification
Industry- Product category
- Human Services Virtual Assistant Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Service Desk & Help Desk Services (BPAEAJAA)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)
Keywords
Where Sara is headquartered
LocationHeadquarters
- HQ city
- Liberty Lake
- HQ country
- United States
- HQ region
- North America
Markets served
Sara business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales
Sara product offering
Product offeringCore offering
Sara is a virtual assistant built for front-line employees in the human services sector. The product is intended to automate routine administrative tasks so that caseworkers and similar professionals can reclaim time for higher-value client-facing work.
Differentiator
Problem solved
Functional benefit
Products and services
- Sara Virtual Assistant A virtual assistant designed for front-line employees in the human services sector, intended to automate routine administrative tasks and give caseworkers and similar staff more time for client-facing work.
Companies that use Sara
Customer profileIdeal customer profiles1 record
Sara technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Sara competitors and assessment
Company assessmentDirect peers
- Intercom: AI-first customer service and support platform with a 'virtual agent' product. Directly comparable as a virtual assistant built for front-line service teams handling inquiries and tasks.
- Ada: AI agent platform for customer service automation. Comparable to Sara as a focused AI assistant product designed to deflect and resolve front-line service interactions.
- Kore.ai: Enterprise conversational AI and agent platform serving customer-service and employee-experience workflows. Comparable as a competitor building AI assistants for front-line service use cases.
Broad incumbents
- LivePerson: Established enterprise conversational AI and messaging platform with virtual-agent capabilities. A broad incumbent in the same AI assistant category, operating across multiple verticals.
- Amelia (SoundHound AI): Enterprise conversational AI agent platform with deep customer-service heritage. Overlaps with Sara in providing virtual agent capabilities to service-heavy organizations.
- Microsoft (Power Virtual Agents / Copilot Studio): Hyperscaler-grade virtual-agent and copilot tooling bundled into the Microsoft ecosystem. Represents the bundled-suite threat that small virtual-assistant wrappers must compete against.
- Salesforce (Agentforce / Einstein): CRM giant with embedded AI agents for service workflows (Einstein/Agentforce). Adjacent broad incumbent that increasingly competes at the system-of-record layer for service teams.
Emerging players
- Yellow.ai: AI agent platform targeting customer service and employee experience use cases across verticals. Comparable emerging player in the same virtual-assistant category.
- Sierra (AI customer service agent): AI agent platform focused on enterprise customer service automation. A comparable emerging virtual-assistant vendor targeting service-heavy organizations.
Regional players
- CharityEngine: CRM and engagement platform purpose-built for nonprofits and social-services organizations. Comparable as a back-office productivity layer for the same human-services buyer.
Market position
Strengths3 records
Weaknesses3 records
Key risks4 records
Key highlights4 records
Customer concentration
Sara social profiles
Digital presenceSara financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sara leadership team
Management profileNumber of profiles
Sara funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sara M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sara
What does Sara do?
Sara is a virtual assistant built for front-line employees in the human services sector. The product is intended to automate routine administrative tasks so that caseworkers and similar professionals can reclaim time for higher-value client-facing work.
Is Sara a public or private company?
Sara is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sara founded?
Sara was founded in 2015. It employs 1 to 10 people.
Where is Sara based?
Sara is headquartered in Liberty Lake, United States, in the North America region.
Who are Sara's main competitors?
Direct peers on record are Intercom, Ada and Kore.ai. Broad incumbents are LivePerson, Amelia (SoundHound AI), Microsoft (Power Virtual Agents / Copilot Studio) and Salesforce (Agentforce / Einstein). Emerging players are Yellow.ai and Sierra (AI customer service agent). CharityEngine is listed as a regional player.
Does Sara have an API?
No public API is recorded for Sara.
What industry is Sara in?
Sara's product category is Human Services Virtual Assistant Software. Its primary akta.pro industry code is BPAEAJAA, Service Desk & Help Desk Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541511 and its SIC code is 7370.