centrexIT
centrexIT is a San Diego-based managed IT and cybersecurity services firm, founded in 2002, that delivers 24/7 IT management, security, and cloud services via subscription to regulated mid-market organizations across healthcare, life sciences, financial services, and defense.
- Company typePrivate
- Founded2002
- HeadquartersPoway, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What centrexIT does
centrexIT, operating legally as Centrex Data Corporation, is a privately held managed IT and cybersecurity services firm founded in 2002 by Dylan Natter and headquartered in Poway, California. The company delivers its offering through four branded service lines — manageIT (24/7 managed IT, help desk, and strategic vCIO guidance), guardIT (cybersecurity, EDR, SOC monitoring, ransomware prevention, and compliance handling for HIPAA, SOC 2, and CMMC), cloudIT (Microsoft 365, Azure, and hybrid cloud migration and optimization), and buildIT (fixed-scope IT projects, migrations, and infrastructure deployments) — and has announced two additional subscription services, IT Automation Services and AI Teammate Services, both scheduled for Q3 2026.
The technology stack is standard for a mid-market managed services provider rather than a software platform: managed IT infrastructure with integrated cybersecurity tooling, Microsoft cloud services, and an AI-augmented service layer in which AI assists security analysts with threat detection, automates engineering documentation, and surfaces client context to support staff. A proprietary operational framework called C.L.A.S.S. (Care, Leadership, Accountability, Service, Speed) is embedded into hiring and service delivery, and the company maintains compliance credentials including HIPAA, SOC 2, CMMC Level 2, and the GTIA Cybersecurity Trustmark Assured certification.
The business model is subscription-based recurring revenue from managed service contracts priced as predictable monthly fees, supplemented by one-time project revenue from buildIT engagements. Go-to-market is sales-led and direct, targeting regulated mid-market and enterprise organizations across healthcare, life sciences, financial services, and defense contracting in the San Diego and Southern California region, with referral channels through Biocom California and the GTIA partnership network. The company employs 50+ IT professionals with an average tenure of 6+ years — approximately four times the MSP industry average — and reports protecting 7,500+ people and devices, resolving 5,570+ tickets per 90-day period, and maintaining a 292/292 client satisfaction score over the same window.
centrexIT firmographics
Firmographics- Name
- centrexIT
- Legal name
- Centrex Data Corporation
- Website
- https://centrexIT.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- centrexIT is a San Diego-based managed IT and cybersecurity services firm, founded in 2002, that delivers 24/7 IT management, security, and cloud services via subscription to regulated mid-market organizations across healthcare, life sciences, financial services, and defense.
- Ownership category
- akta.pro rank
centrexIT industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
- akta.pro secondary industry
- Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF)
Keywords
Where centrexIT is headquartered
LocationHeadquarters
- HQ city
- Poway
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
centrexIT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (manageIT): Full-service IT management including 24/7 support, help desk, strategic vCIO guidance, and ongoing infrastructure maintenance. Priced as predictable monthly cost with no surprise invoices.
- Cybersecurity Services (guardIT): EDR, SOC monitoring, threat protection, ransomware prevention, and compliance management (HIPAA, SOC 2, CMMC). Includes incident response planning.
- Cloud IT Services (cloudIT): Microsoft 365, Azure, and hybrid cloud solutions including migration, optimization, and backup/recovery services.
- IT Projects & Buildouts (buildIT): Infrastructure upgrades, migrations, and deployments with dedicated PMs and engineers. Fixed scope and timeline projects.
- AI Teammate Services: Design, deployment, and governance of AI teammates for workflow automation and process optimization. Launching Q3 2026.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Managed IT packages based on organization size and requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
centrexIT product offering
Product offeringCore offering
centrexIT provides managed IT services and cybersecurity for San Diego and Southern California businesses, delivered through four service brands: manageIT (24/7 help desk and vCIO advisory), guardIT (cybersecurity, EDR, SOC monitoring, ransomware prevention, and compliance), cloudIT (Microsoft 365, Azure, and hybrid cloud migration and backup), and buildIT (fixed-scope IT infrastructure projects and migrations). All services are bundled under a single accountability model with predictable monthly billing, supported by AI-augmented internal operations.
Product overview
centrexIT offers a unified Cyber IT services portfolio consisting of four core service brands: manageIT (managed IT and help desk), guardIT (cybersecurity and threat protection), cloudIT (Microsoft 365 and Azure cloud solutions), and buildIT (IT projects and infrastructure). The company is expanding its portfolio with IT Automation Services (launching Q3 '26) and AI Teammate Services for AI adoption governance. All services are delivered by a single integrated team with deep specialization, emphasizing security built-in from day one rather than bolted on afterward.
Differentiator
Problem solved
Functional benefit
Brands
- manageIT: Managed IT Services providing 24/7 support, help desk, and strategic vCIO guidance with predictable monthly costs.
- guardIT
- cloudIT
- buildIT
Products and services
- manageIT
Quantifiable outcome
- 100% client satisfaction rate (292/292 satisfied in 90 days)
- +3 more outcomes
Companies that use centrexIT
Customer profileNamed customers3 records
Segments9 records
Ideal customer profiles5 records
centrexIT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature3 records
centrexIT partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Biocom CaliforniacoreOfficial Endorsed Service Partner of Biocom California. Drives referrals in the life sciences and biotech vertical.centrexIT is specifically positioned as the IT services partner for Biocom member companies, leveraging the association's credibility in the California life sciences community.
- GTIA (Global Technology Industry Association)coreGTIA Cybersecurity Trustmark Assured member. The Trustmark program validates centrexIT's cybersecurity practices and provides third-party credibility for security and compliance capabilities.
- MicrosoftcoreMicrosoft Partner status enabling delivery of Microsoft 365, Azure, and hybrid cloud solutions. Certified competency in Microsoft cloud technologies for migration, deployment, and ongoing management.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
centrexIT competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a national managed IT and cybersecurity services provider serving mid-market and enterprise clients, with a similar integrated IT + security model and 24/7 SOC capabilities comparable to centrexIT.
- Ntiva: Ntiva is a managed IT services and cybersecurity firm offering help desk, vCIO, cloud, and compliance services to SMB and mid-market clients, closely mirroring centrexIT's service portfolio.
- All Covered (Konica Minolta): All Covered, the IT services division of Konica Minolta, delivers managed IT, cloud, and cybersecurity services across the U.S., serving regulated industries similar to centrexIT's healthcare and financial services base.
- Ascend Technologies: Ascend Technologies is a managed IT and cybersecurity provider focused on regulated industries with similar service lines including managed IT, cloud, and compliance-driven cybersecurity.
- US Signal: US Signal provides managed IT, cloud, data protection, and security services to mid-market clients, comparable to centrexIT's bundled IT and cybersecurity offering.
- CharTec: CharTec is a managed IT services provider focused on SMB clients with similar subscription-based managed IT and security offerings to centrexIT.
Broad incumbents
- Trustwave: Trustwave is a global cybersecurity MSSP offering managed detection and response, threat intelligence, and compliance services that overlap with centrexIT's guardIT cybersecurity offerings.
- ConnectWise: ConnectWise provides software platforms that power MSPs (PSA, RMM, cybersecurity), an ecosystem participant that shapes the tooling and competitive landscape for managed services providers like centrexIT.
Emerging players
- Arctic Wolf: Arctic Wolf is a fast-growing MDR and security operations provider serving SMB and mid-market, a more specialized competitor within centrexIT's cybersecurity portfolio.
Regional players
- Method Solutions: Method Solutions is a Southern California-based managed IT and cybersecurity firm serving SMB and mid-market clients in the same geographic region as centrexIT.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
centrexIT social profiles
Digital presencecentrexIT compliance and trust
Trust signalCompliance4 records
centrexIT financial estimates
Financial estimateRevenue estimate
Valuation estimate
centrexIT leadership team
Management profileNumber of profiles
Profiles1 record
centrexIT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
centrexIT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about centrexIT
What does centrexIT do?
centrexIT provides managed IT services and cybersecurity for San Diego and Southern California businesses, delivered through four service brands: manageIT (24/7 help desk and vCIO advisory), guardIT (cybersecurity, EDR, SOC monitoring, ransomware prevention, and compliance), cloudIT (Microsoft 365, Azure, and hybrid cloud migration and backup), and buildIT (fixed-scope IT infrastructure projects and migrations). All services are bundled under a single accountability model with predictable monthly billing, supported by AI-augmented internal operations.
Is centrexIT a public or private company?
centrexIT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was centrexIT founded?
centrexIT was founded in 2002. It employs 51 to 100 people.
Where is centrexIT based?
centrexIT is headquartered in Poway, United States, in the North America region.
How does centrexIT make money?
Five revenue lines are on record. Managed IT Services (manageIT) is the primary driver. The others are cybersecurity Services (guardIT), cloud IT Services (cloudIT), IT Projects & Buildouts (buildIT) and AI Teammate Services.
Who are centrexIT's main competitors?
Direct peers on record are Dataprise, Ntiva, All Covered (Konica Minolta), Ascend Technologies, US Signal and CharTec. Broad incumbents are Trustwave and ConnectWise. Arctic Wolf is listed as an emerging player. Method Solutions is listed as a regional player.
Does centrexIT have an API?
No public API is recorded for centrexIT.
What industry is centrexIT in?
centrexIT's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support), with a secondary code of BPAEADAF, Cloud Security Managed Services (CSPM/CWPP/CNAPP). Its NAICS code is 54151 and its SIC code is 7373.