Applied Imaging
Applied Imaging, operating as Applied Innovation, is a Grand Rapids-based private technology services company serving business, education, healthcare, manufacturing, and municipal clients across Michigan, Indiana, Ohio, and Florida with managed IT, imaging and print, document automation, shredding, and regulated medical-waste services.
- Company typePrivate
- Founded1986
- HeadquartersGrand Rapids, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Applied Imaging does
Applied Imaging, now operating as Applied Innovation, is a Grand Rapids, Michigan-based private technology services company founded in 1986 that employs more than 500 people and serves business, education, healthcare, manufacturing, and municipal clients across Michigan, Indiana, Ohio, and Florida. It was originally an online dealer of hardware and software and has since repositioned into an integrated business-technology provider spanning four solution lines: Technology (managed IT, cybersecurity, hardware and infrastructure, VoIP, audio-visual), Imaging (copiers and printers, production and wide-format devices, managed print services, print management, managed support, on-site shredding and hard-drive destruction), Automation (document workflow solutions, robotic process automation, backfile scanning), and regulated Healthcare waste services (medical and biohazard waste, sharps disposal, pharmaceutical waste).
The underlying technology is predominantly an integration-and-services stack rather than a proprietary software platform: it resells and supports third-party imaging and IT hardware, layers managed-services monitoring and field service on top, and deploys third-party RPA and document-workflow tools for automation engagements. The company emphasizes human-centered service delivery and partners with named technology leaders in imaging, automation, and security, positioning itself as a single-vendor consolidator for clients that prefer outsourced operational technology over multi-vendor procurement.
Revenue mechanics are diversified across hardware/device resale, recurring managed-services contracts (managed IT, managed print, managed support), transactional automation and scanning project work, and recurring regulated-waste pickup fees for healthcare clients. The company is privately held with no disclosed investors, no public funding rounds, and one disclosed acquisition (Upstream Office Solutions, 2020). Pricing is not publicly disclosed; go-to-market is regional direct sales supported by case-study-driven demand generation and an inside sales/inside support contact infrastructure.
Applied Imaging firmographics
Firmographics- Name
- Applied Imaging
- Legal name
- Applied Innovation
- Website
- https://appliedimaging.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Applied Imaging, operating as Applied Innovation, is a Grand Rapids-based private technology services company serving business, education, healthcare, manufacturing, and municipal clients across Michigan, Indiana, Ohio, and Florida with managed IT, imaging and print, document automation, shredding, and regulated medical-waste services.
- Ownership category
- akta.pro rank
Applied Imaging industry classification
Industry- Product category
- Business Technology Services
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Document Scanning & Imaging (Paper-to-Digital Conversion) (BPAAAKAA)
Keywords
Where Applied Imaging is headquartered
LocationHeadquarters
- HQ city
- Grand Rapids
- HQ country
- United States
- HQ region
- North America
Markets served
Applied Imaging business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Applied Imaging product offering
Product offeringCore offering
Applied Imaging (now operating as Applied Innovation) is an integrated business technology services provider delivering managed IT services, cybersecurity, hardware and infrastructure, VoIP and AV solutions, copiers and printers, managed print services, document workflow automation, robotic process automation, backfile scanning, on-site shredding, and medical/biohazard/pharmaceutical waste disposal. The company sells, services, and manages the full lifecycle of office technology and document/medical waste streams for organizations.
Product overview
Applied Innovation (from the provided source data) is a technology services company offering an integrated portfolio of solutions organized across four main categories: Technology Services (Managed IT, Cybersecurity, Hardware/Infrastructure, VoIP, Audio Visual), Imaging (Copiers/Printers, Production/Wide Format, Managed Print Services, Print Management, Support Services, Shredding), Automation (Document Workflow Solutions, Robotic Process Automation, Backfile Scanning), and Health/Medical Waste Services (Medical/Biohazard Waste, Sharps Disposal, Pharmaceutical Waste). The company positions itself as a one-stop provider for business technology needs, combining IT services with document management and physical security services including shredding and medical waste disposal.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management services providing network monitoring, support, and infrastructure management for businesses across the Midwest and Southeast US.
- Cybersecurity Solutions Security solutions protecting business networks, data, and systems from cyber threats and vulnerabilities for organizational customers.
- Hardware and Infrastructure Technology hardware procurement and infrastructure setup services for business technology deployments.
- VoIP Phones and Communication Voice over IP phone systems and communication solutions for business voice needs.
- Audio Visual Solutions AV equipment and solutions for presentations, conferences, and meeting spaces.
- Copiers and Printers Office copier and printer devices for document reproduction needs.
- Production and Wide Format Printers High-volume production printers and wide-format printing equipment for large-scale printing jobs.
- Managed Print Services Outsourced print management including device monitoring, supplies, and maintenance for print fleets.
- Print Management Solutions Software and services for managing print environments, reducing costs, and improving efficiency.
- Managed Support Services Ongoing technical support and maintenance services for imaging equipment.
- Document Workflow Solutions Automation solutions for digitizing, organizing, and managing business documents and paper-based processes.
- Robotic Process Automation (RPA) Automation technology using software robots to automate repetitive rule-based tasks.
- Backfile Scanning Services Digitization services for converting legacy paper documents and archives into digital formats.
- On-Site Shredding Secure document destruction services performed at customer locations for sensitive paper materials.
- Hard Drive Destruction Secure physical destruction of hard drives and electronic media to prevent data recovery.
- Medical and Biohazard Waste Services Disposal services for medical waste, biohazard materials, and regulated healthcare waste streams.
- Sharps Disposal Safe collection and disposal of sharp medical instruments including needles and lancets.
- Pharmaceutical Waste Disposal Proper disposal services for expired or unused pharmaceutical medications and drugs.
Companies that use Applied Imaging
Customer profileIdeal customer profiles5 records
Applied Imaging technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Applied Imaging partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Applied Imaging competitors and assessment
Company assessmentDirect peers
- Ricoh USA: Major imaging and managed print services provider offering copiers, printers, document management, and IT services to enterprise and SMB customers. Direct competitor in the print/imaging and document services space.
- Xerox: Global print and document management company offering copiers, managed print services, and document workflow software. Competes directly with Applied Innovation in the imaging and print segment.
- Konica Minolta: Imaging and business solutions provider offering printers, managed print, document management, and IT services. Comparable dealer/services business model with similar product breadth.
- CDW: Large multi-billion-dollar IT solutions provider selling hardware, software, and managed services to business, education, healthcare, and government. Direct competitor in the IT services and dealer space.
- Insight Enterprises: Global IT solutions integrator providing hardware, software, and services across enterprise, public sector, and SMB. Comparable IT services/dealer business with similar product portfolio.
- SHI International: Large IT solutions provider offering hardware, software, and services to enterprise and public sector. Comparable diversified IT services/dealer business model.
- Sharp Electronics: Manufacturer and provider of business technology including copiers, multifunction printers, and displays with associated services. Competes directly in the imaging/print segment.
- Toshiba Business Solutions: Provider of multifunction printers, managed print services, and document solutions for business. Competes directly in print and document services.
- Connection: IT solutions provider offering hardware, software, and services across enterprise, public sector, and SMB. Similar IT services/dealer business model serving comparable verticals.
- ARC Document Solutions: Document solutions provider offering managed print, document management, and digital imaging services. Competes in document workflow and imaging services with a similar dealer/services model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Applied Imaging social profiles
Digital presenceApplied Imaging financial estimates
Financial estimateRevenue estimate
Valuation estimate
Applied Imaging leadership team
Management profileNumber of profiles
Profiles1 record
Applied Imaging funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Applied Imaging M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Applied Imaging
What does Applied Imaging do?
Applied Imaging (now operating as Applied Innovation) is an integrated business technology services provider delivering managed IT services, cybersecurity, hardware and infrastructure, VoIP and AV solutions, copiers and printers, managed print services, document workflow automation, robotic process automation, backfile scanning, on-site shredding, and medical/biohazard/pharmaceutical waste disposal. The company sells, services, and manages the full lifecycle of office technology and document/medical waste streams for organizations.
Is Applied Imaging a public or private company?
Applied Imaging is a private company. It is classified as unknown and is currently operating.
When was Applied Imaging founded?
Applied Imaging was founded in 1986. It employs 501 to 1,000 people.
Where is Applied Imaging based?
Applied Imaging is headquartered in Grand Rapids, United States, in the North America region.
Who are Applied Imaging's main competitors?
Direct peers on record are Ricoh USA, Xerox, Konica Minolta, CDW, Insight Enterprises, SHI International, Sharp Electronics, Toshiba Business Solutions, Connection and ARC Document Solutions.
Does Applied Imaging have an API?
No public API is recorded for Applied Imaging.
What industry is Applied Imaging in?
Applied Imaging's product category is Business Technology Services. Its primary akta.pro industry code is BPAAAKAA, Document Scanning & Imaging (Paper-to-Digital Conversion). Its SIC code is 7373.