What QNB eSolutions does

QNB eSolutions is a GİB-approved electronic document (e-Dönüşüm) platform provider operating as a wholly-owned subsidiary of QNB Bank A.Ş., Turkey's largest bank by assets. Founded as eFinans in September 2013 and operational from January 2014, the company has served more than 145,000 business customers across SMB (KOBİ), enterprise (Kurumsal), e-commerce, freelance professional and vertical segments (insurance, healthcare, retail) in Turkey over 13 years. It was rebranded from eFinans to QNB eFinans in 2019 and again to QNB eSolutions in January 2025 to align with QNB's global vision.

The platform delivers the full suite of mandatory and voluntary e-Documents required by Turkey's Gelir İdaresi Başkanlığı — e-Fatura, e-Arşiv, e-Defter, e-İrsaliye, KEP, e-MM, e-SMM, e-Adisyon, e-SKGB, and POS e-Fatura — through a cloud-based web portal, native iOS/Android mobile applications, and an API-first Özel Entegrasyon (Private Integrator) layer. It integrates with 350+ accounting/ERP programs and SAP environments via its Konnektör connector and platform-independent e-Defter software. The company is the first Turkish member of GENA (European e-Invoicing Service Providers Association) and holds partnerships with Basware, Tesisquare, and Pagero for cross-border interoperability. A recent strategic partnership with local startup egaranti (announced June 2026) extends the platform into digital warranty documents. Certifications include ISO 27001, ISO 20000-1, ISO 22301, ISO 27017 and BS 10012.

The company monetizes primarily through usage-based kontör (credit unit) packages (6- or 12-month validity, tiers from 250 to 10,000 units, priced between 2,340 TL and 61,020 TL exclusive of VAT) covering document issuance, receipt, and e-Defter storage. QNB Bank SMB customers receive lifetime free e-Fatura through the embedded Dijital Köprü distribution platform, while other QNB Bank customers receive 1,000 free kontör and 1 GB of e-Defter capacity per calendar year through 2025, driving acquisition and ecosystem lock-in. Go-to-market combines self-serve portal onboarding, a 7/24 call center, an accountant (Mali Müşavir) community channel, and QNB Bank referral.

Name

QNB eSolutions

Legal name

QNB eSolutions Elektronik Ticaret ve Bilişim Hizmetleri A.Ş.

Website

https://www.qnbesolutions.com.tr/en

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

QNB eSolutions is a GİB-approved e-Document platform serving 145,000+ Turkish SMBs and enterprises with e-Fatura, e-Defter, e-İrsaliye and related compliance products, operating as a 100% subsidiary of QNB Bank and integrating with 350+ ERP/accounting programs.

Ownership category

akta.pro rank

Product category

E-Invoicing / Financial Compliance Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• E-invoicing platform
• Electronic document services
• Tax compliance software
• Digital invoicing solutions
• Enterprise document management

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Kontör (Credit Unit) Sales: Usage-based revenue model where customers purchase kontör (credit units) to execute e-Dönüşüm transactions. One kontör covers one e-Fatura/e-İrsaliye send/receive/store operation, one e-Arşiv/e-MM send/store operation, or 100KB of e-Defter storage. Kontör packages are sold in bundles (e.g., 250, 500, 1,000, 2,500, 5,000, 10,000 units) with 6-month or 12-month validity periods. Prices are tiered by volume, with discounts for larger packages and annual billing.
2. Dijital Köprü Bundled Offerings: Special bundled offering through the QNB Dijital Köprü platform. QNB bank SMB customers (with annual turnover of 0-400M TL) receive lifetime free and unlimited e-Fatura usage as long as they maintain their QNB banking relationship. All other QNB customers receive 1,000 free kontör and 1 GB per calendar year through 2025. This drives customer acquisition and lock-in into the QNB ecosystem.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

QNB eSolutions is a GİB-approved e-Dönüşüm (e-Transformation) platform that enables Turkish businesses to issue, receive, archive, and manage mandatory electronic documents (e-Fatura, e-Arşiv, e-Defter, e-İrsaliye, KEP, e-SMM, e-MM, e-Adisyon, e-SKGB, POS e-Fatura, e-Dekont, e-Envanter, e-Gider Pusulası, Döviz Alım Satım) in compliance with Turkish tax authority regulations. The platform combines a cloud-based portal, mobile apps, and API-driven Private Integrator (Özel Entegrasyon) integration with 350+ accounting/ERP programs and SAP, serving SMBs, enterprises, freelancers, and e-commerce sellers.

Product overview

QNB eSolutions is an e-Dönüşüm (e-Transformation/e-Document) platform providing GİB-approved electronic document products for businesses of all sizes in Turkey. The core platform consists of e-Fatura (electronic invoice), e-Arşiv (electronic archive), e-İrsaliye (electronic waybill), and e-Defter (electronic ledger), which form the foundational e-Dönüşüm product suite. Additional document products include e-MM (electronic producer receipt), e-SMM (electronic freelance service receipt), e-Adisyon (electronic restaurant order), and e-SKGB (electronic insurance commission document). The company also provides KEP (Registered Electronic Mail) for legally valid digital correspondence, POS e-Fatura for digital POS transactions, Konnektör for ERP/accounting program integration, SAP Solutions for SAP-environment customers, and the Dijital Köprü platform offering bundled e-Dönüşüm services for QNB business customers including lifetime free e-Fatura for SMEs. Integration support covers 350+ accounting/ERP programs, and a public API (API Teknik) enables partner automation of e-document workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Dijital Köprü: QNB Digital Bridge platform offering e-Dönüşüm solutions and other digital business solutions for SMEs through QNB banking.

Quantifiable outcome

• 145,000+ businesses trust QNB eSolutions as their e-Dönüşüm provider
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• egaranticoreStrategic or Co-development Partner · 9 June 2026QNB eSolutions formed a strategic partnership with local Turkish startup egaranti to digitize warranty processes in Turkey. The solution automatically generates digital warranty documents linked to e-Invoices and e-Archive Invoices at the point of sale, delivered to consumers via SMS and email. It operates through QNB eSolutions Portal or ERP integrations across sectors including white goods, consumer electronics, and furniture. The digital warranty documents have legal infrastructure based on regulation published in Official Gazette number 31295.
• GENA (European e-Invoicing Service Providers Association)coreStrategic or Co-development PartnerQNB eSolutions is the first Turkish full member of GENA, the European e-Invoicing Service Providers Association. This membership positions QNB eSolutions within the international e-invoicing standards ecosystem and provides access to cross-border e-Invoice interoperability frameworks. It also represents the first Turkish e-Fatura service provider to provide integration in the foreign trade domain.
• SAPcoreTechnology or IntegrationDedicated SAP-certified integration solutions (QNB eSolutions SAP Solutions) enabling all e-Dönüşüm products (e-Fatura, e-Arşiv, e-Defter, e-İrsaliye, etc.) to be used interconnectedly within SAP ERP environments. This is a key differentiator for enterprise customers.
• ERP Yönlendirme Komitesi (ERP Steering Committee)minorStrategic or Co-development PartnerActive member of the ERP Steering Committee (industry body that sets ERP integration standards in Turkey), signaling QNB eSolutions' role in the broader accounting/ERP ecosystem.
• QNB Dijital Köprü PlatformucoreChannel Partner/ Reseller/ DistributorQNB Dijital Köprü is a comprehensive digital platform under QNB Bank offering businesses e-fatura, e-commerce, e-export, logistics, and HR solutions in one place. QNB eSolutions' e-Dönüşüm products are embedded in this platform, providing QNB's business banking customers seamless access to e-Fatura and other e-Document solutions with preferential pricing (lifetime free e-Fatura for SMBs, free kontör allocation for others).

Scale indicators4 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Mikro Yazılım: Turkish accounting and ERP software provider with integrated e-Fatura and e-Dönüşüm capabilities. Direct competitor for SMB and mid-market customers, particularly those using Mikro's accounting software.
• Logo Yazılım: Turkey's leading accounting/ERP software provider that also offers e-Fatura and e-Dönüşüm products as part of its integrated business solution suite. Directly competes with QNB eSolutions in the Turkish e-invoicing market, particularly for SMBs using Logo's accounting software.
• Uyumsoft: One of the largest GİB-approved e-invoicing and e-Dönüşüm service providers in Turkey, offering e-Fatura, e-Defter, e-İrsaliye and similar product offerings. Direct competitor with comparable product breadth and target customer base.
• eLogo (Eczacıbaşı): Eczacıbaşı-backed e-invoicing and e-Dönüşüm platform serving Turkish businesses. Directly competes with QNB eSolutions across SMB and enterprise segments with comparable GİB-approved product suite.
• Kolays (BGA Group): Turkish e-invoicing and e-Dönüşüm platform serving SMBs with cloud-based e-Fatura and e-Defter products. Direct competitor targeting similar customer segments with comparable pricing models.
• Foriba (Sovos): Turkish-origin e-invoicing platform acquired by Sovos that provides e-Dönüşüm and e-Fatura services in Turkey. Competes directly with QNB eSolutions and was one of the earliest established private integrators in the Turkish market.

Broad incumbents

• Sovos: Global tax compliance and e-invoicing platform that acquired Foriba. Operates broadly across multiple geographies offering regulatory compliance and e-invoicing solutions with broader portfolio than QNB eSolutions' Turkey-focused offering.

Emerging players

• Basware: Global P2P and e-invoicing platform that is a QNB eSolutions partner for cross-border interoperability. Comparable e-invoice functionality but operates primarily in European markets; a potential partner-competitor in international expansion.
• İdeaSoft (Paraşüt): Turkish e-commerce and e-invoicing platform provider offering e-Fatura and e-Dönüşüm products for online sellers. Partially overlapping customer base with QNB eSolutions in the e-commerce segment.
• Pagero: Swedish global e-invoicing and e-document network that is a QNB eSolutions partner for cross-border interoperability. Comparable e-invoice network/infrastructure business but operates primarily in EMEA markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• TikToktiktok.com/@qnbesolutions
• Xx.com/qnbefinans
• Facebookfacebook.com/QNBeSolutions
• LinkedInlinkedin.com/company/QNBeSolutions

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QNB eSolutions