Imagine IT
Imagine IT is a privately held Midwest Managed IT Services Provider headquartered in Bloomington, Minnesota, delivering managed IT support, cybersecurity (Security Shield), and digital transformation services to mid-market and enterprise clients across Minnesota, Kansas, and Michigan.
- Company typePrivate
- Founded1995
- HeadquartersBloomington, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Imagine IT does
Imagine IT is a privately held Managed IT Services Provider (MSP) headquartered in Bloomington, Minnesota, with regional offices across Minnesota, Kansas, and Michigan. Founded in 1995, the company has approximately 30 years of operating history delivering managed IT support, cybersecurity, and digital transformation consulting primarily to mid-market and enterprise clients across the Midwest. The company addresses a broad vertical mix, with primary emphasis on Finance, Healthcare, Government, and Manufacturing, alongside secondary coverage of Agriculture, Non-Profit, Professional Services, Architecture, Education, and Construction. Customer evidence includes named accounts in healthcare HR (Asset HR), professional services (Donlinger), financial services (FH), and municipal government (City of Bel-Aire), spanning SMB through enterprise tiers.
The core product portfolio is anchored by three pillars: Managed IT Services (with IT Support, Co-Managed IT, and Microsoft 365 integration as sub-modules), Cybersecurity via the proprietary "Security Shield" sub-brand, and Digital Transformation (Dx) Services. Security Shield combines enterprise-grade endpoint security, firewall protection, 24/7 threat detection, and AI-augmented proactive threat hunting capabilities. The technology stack integrates Microsoft 365 tooling including Teams, Copilot, SharePoint, OneDrive, Power BI, and Azure alongside third-party cybersecurity platforms. Service delivery operates under both fully managed and co-managed engagement models, with a centralized support model adjusting capacity to workload, and dedicated project teams executing discrete IT initiatives.
The business model is primarily recurring subscription-based managed services with custom quote-based pricing and no publicly disclosed rate cards. Revenue is generated through fully managed IT support contracts, co-managed augmentation engagements, dedicated project team deployment, and professional services for digital transformation initiatives. Distribution is sales-led and relationship-based, combining direct inside sales via regional and toll-free phone lines, consultation booking through the company website, and on-the-ground coverage via the regional office network. Geographic expansion has historically been M&A-led, most notably the March 2022 merger with Gilmore Solutions, a Kansas-based MSP, which extended the footprint into Kansas and absorbed Gilmore's client base into the Security Shield portfolio.
Imagine IT firmographics
Firmographics- Name
- Imagine IT
- Legal name
- Imagine IT
- Website
- https://imagineiti.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Imagine IT is a privately held Midwest Managed IT Services Provider headquartered in Bloomington, Minnesota, delivering managed IT support, cybersecurity (Security Shield), and digital transformation services to mid-market and enterprise clients across Minnesota, Kansas, and Michigan.
- Ownership category
- akta.pro rank
Imagine IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Security Operations Center (SOC) as a Service (BPAEADAB)
Keywords
Where Imagine IT is headquartered
LocationHeadquarters
- HQ city
- Bloomington
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Imagine IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Fully managed IT support with unlimited tickets and proactive monitoring, delivered as recurring subscription services. Includes co-managed IT services for collaboration with client IT teams, and dedicated project teams for IT initiatives.
- Cybersecurity Services: Enterprise-grade security services including 24/7 threat detection, endpoint security, firewall protection, and proactive threat hunting, delivered as part of the Security Shield offering.
- Microsoft 365 Services: Integration and optimization of Microsoft 365 tools including Teams, Copilot, SharePoint, OneDrive, Power BI, and Azure, paired with the Security Shield for enhanced security.
- Digital Transformation Services: Business-first digital transformation consulting leveraging AI and digital technologies to boost productivity, improve experiences, and drive profitability.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Imagine IT product offering
Product offeringCore offering
Imagine IT is a managed IT services provider (MSP) that delivers fully managed IT support with unlimited tickets and proactive monitoring, co-managed IT services for clients with internal IT teams, Microsoft 365 integration and optimization, and digital transformation consulting. Its cybersecurity is anchored by the Security Shield, combining enterprise-grade technology, AI-powered threat detection, endpoint security, firewall protection, and 24/7 proactive threat hunting. Services are delivered by regional teams across Minnesota, Kansas, and Michigan across both fully managed and co-managed engagement models.
Product overview
Imagine IT is a managed IT services provider (MSP) offering a unified portfolio of managed IT services, cybersecurity, and digital transformation. The core offerings are Managed IT Services (which includes IT Support, Co-Managed IT Services, and Microsoft 365 Services as sub-modules) and Cybersecurity (anchored by the Security Shield sub-brand). A third core pillar is Digital Transformation (Dx) Services. All offerings are delivered with the company's Security Shield technology across both fully managed and co-managed engagement models, with services tailored to specific industries including healthcare, finance, government, education, manufacturing, agriculture, construction, non-profit, professional services, and architects.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Fully managed IT support with unlimited tickets and proactive monitoring, delivered via regional teams familiar with client systems and a centralized service model that scales to workload. Includes a dedicated project team for IT initiatives and is targeted at mid-market and enterprise clients across multiple verticals.
- Co-Managed IT Services Collaborative IT services that offload common tasks, fill capability gaps, lend specialized skills, improve cybersecurity, and level up client IT staff, allowing internal teams to focus on strategic initiatives. Aimed at mid-market organizations that already have an IT function but need augmentation.
- Microsoft 365 Services Integration and optimization of Microsoft 365 tools including Teams, Copilot, SharePoint, OneDrive, Power BI, and Azure, paired with the Security Shield cybersecurity protection. Targeted at organizations seeking to maximize Microsoft 365 productivity and collaboration.
- Cybersecurity Enterprise-grade, 24/7 threat detection, endpoint security, firewall protection, and proactive threat hunting designed to protect organizations from ransomware, phishing, data breaches, APTs, insider threats, cloud vulnerabilities, API security, DDoS, and credential stuffing.
- Security Shield Branded cybersecurity sub-offering combining enterprise-grade technology, AI-powered threat detection, and proactive threat hunting to protect clients against cyber threats. Delivered as part of Cybersecurity services and paired with Microsoft 365 engagements.
- Digital Transformation (Dx) Services Business-first digital transformation consulting that helps clients leverage digital technologies including AI to boost productivity, improve experiences, and drive profitability. Targeted at organizations modernizing legacy systems and adopting emerging technology.
Quantifiable outcome
- 96% client satisfaction rate
- +2 more outcomes
Companies that use Imagine IT
Customer profileNamed customers4 records
Segments10 records
Ideal customer profiles5 records
Imagine IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature1 record
Imagine IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Gilmore SolutionsmajorKansas-based Managed IT Service Provider that merged with Imagine IT in March 2022. The merger provided Gilmore Solutions access to enterprise cyber security tools and enhanced service offerings for Kansas and surrounding regions. This strategic combination expanded Imagine IT's geographic footprint into the Kansas market while bringing Gilmore's existing client relationships into the Imagine IT portfolio.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
Imagine IT competitors and assessment
Company assessmentBroad incumbents
- Sikich: Sikich is a larger professional services and technology firm with managed IT, cybersecurity, and cloud practices serving mid-market clients. Overlaps with Imagine IT's regulated-vertical focus on healthcare and financial services.
- Insight Enterprises: Insight is a global IT solutions integrator with significant managed services capabilities including cloud, security, and modern workplace practices. Competes with Imagine IT on larger M365, Azure, and cybersecurity engagements.
- CDW: CDW is a large, diversified IT solutions and managed services provider serving enterprise and mid-market across the US. Overlaps with Imagine IT's M365, cloud, and managed security offerings as part of a much broader portfolio.
Direct peers
- NetGain Technologies: NetGain Technologies is a Midwest-based managed IT and cybersecurity provider serving mid-market clients with comparable recurring service offerings. Similar geographic Midwest roots and vertical focus on healthcare and financial services.
- BlackPoint IT Services: BlackPoint IT is a regional MSP serving Pacific Northwest and Midwest clients with managed IT, cybersecurity, and cloud services. Comparable size, vertical diversification, and cybersecurity-led go-to-market.
- Dataprise: Dataprise is a regional-to-national MSP offering managed IT, cybersecurity, and cloud services with strong vertical focus on healthcare, financial services, and government — overlapping directly with Imagine IT's core verticals.
- Coretelligent: Coretelligent provides managed IT, cloud, and cybersecurity services to mid-market clients with a co-managed model similar to Imagine IT's. Comparable scale, recurring revenue mix, and vertical emphasis on financial services and regulated industries.
- Ntiva: Ntiva is a mid-market Managed IT and cybersecurity provider with similar recurring-revenue structure and Security Operations Center offerings. It competes head-to-head with Imagine IT across SMB and mid-market segments in multiple US regions.
Emerging players
- ArcherPoint: ArcherPoint delivers managed IT, Microsoft Dynamics, and cloud services to mid-market clients with a focus on Microsoft-centric transformations. Comparable in scale and customer profile to Imagine IT, with overlapping M365/Azure expertise.
- TekStream Solutions: TekStream is an IT services firm specializing in Splunk, cybersecurity, and managed cloud services. Comparable mid-market focus with overlapping security operations and cloud managed services practice areas.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights7 records
Customer concentration
Imagine IT social profiles
Digital presenceImagine IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Imagine IT leadership team
Management profileNumber of profiles
Imagine IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Imagine IT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Imagine IT
What does Imagine IT do?
Imagine IT is a managed IT services provider (MSP) that delivers fully managed IT support with unlimited tickets and proactive monitoring, co-managed IT services for clients with internal IT teams, Microsoft 365 integration and optimization, and digital transformation consulting. Its cybersecurity is anchored by the Security Shield, combining enterprise-grade technology, AI-powered threat detection, endpoint security, firewall protection, and 24/7 proactive threat hunting. Services are delivered by regional teams across Minnesota, Kansas, and Michigan across both fully managed and co-managed engagement models.
Is Imagine IT a public or private company?
Imagine IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Imagine IT founded?
Imagine IT was founded in 1995. It employs 101 to 250 people.
Where is Imagine IT based?
Imagine IT is headquartered in Bloomington, United States, in the North America region.
How does Imagine IT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, microsoft 365 Services and digital Transformation Services.
Who are Imagine IT's main competitors?
Broad incumbents on record are Sikich, Insight Enterprises and CDW. Direct peers are NetGain Technologies, BlackPoint IT Services, Dataprise, Coretelligent and Ntiva. Emerging players are ArcherPoint and TekStream Solutions.
Does Imagine IT have an API?
No public API is recorded for Imagine IT.
What industry is Imagine IT in?
Imagine IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 54151 and its SIC code is 7373.